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ABSTRACT This paper addresses the skills and characteristics required of successful
learners, workers and citizens in the knowledge economy. The authors trace the shifting
commercial, technological and cultural conditions characteristic of this economy, and
highlight the key qualities now required for individual success. Effective learners will
increasingly need to be autonomous and self-directed, flexible, collaborative, of open
sensibility, broadly knowledgeable, and able to work productively with linguistic and
cultural diversity. While still prevalent, it is held that standardised testing and a back to
basics approach to curriculum are unable to promote and measure effectively these skills
and sensibilities. Instead, a broader and more creative approach to curriculum and
assessment is recommended. A new basics is argued for at the level of curriculum, with
correlative assessment techniques such as analysis of portfolios, performance, projects and
group work.
Introduction
At a time when they are perhaps least desirable, standardised basics skills testing
regimes are increasing [1]. The quest for accountability and commensurability has
focused global attention on producing education outcomes which are simple to
interpret, tangible and transparent, and easily comparable. This is done in the
interests of individual learners, who are seen to benefit from a culture of compe-
tition, and from the accretion of knowledge committed to their individual memories.
It is also done in the name of those whose delivery and rationalisation of education
resources is aided by figures that are comparable and easily interpreted. Finally, the
testing regime is justified in the name of parents who, it is argued, increasingly
ISSN 0969-594X print; ISSN 1465-329X online/03/010015-12 2003 Taylor & Francis Ltd
DOI: 10.1080/0969594032000085721
16 M. Kalantzis et al.
demand extensive information about the progress of their children. According to the
prevailing wisdom, regular, universal, standardised testing provides accountability to
the system, easily digestible information to parents, and regularly updated knowl-
edge of the progress and relative competencies of individual students (Bush, 2001;
Honeywood, 2002).
The effects of this outlook extend beyond assessment techniques to the curricu-
lum taught. Indeed, the increase in standardised testing reflects, and further pro-
motes, curriculum models which are focused around the so-called basics of
numeracy and literacy. Dominant extant assessment regimes are reinforcing these
old basics, but the very concepts of numeracy and literacy, and the skills required by
students, are themselves changing dramatically in the new economy (Australian
Council of Deans of Education, 2001; Cope & Kalantzis, 2000; Luke, 2000).
Assessment techniques therefore need to be altered, in many cases quite radically, to
promote new learning and to measure more accurately the skills required for success
in the twenty-first century.
Outlining these required skills is important, and can only be done by situating
education in the context of the new economy. The following section addresses this
context, arguing that a new basics is emerging, demanding skills and competencies
that cannot be measured by testing regimes focused on the old basics of literacy and
numeracy. Particular attention is given here to the possible reconceptualisation of
literacy and its ramifications for assessment techniques. A complex, diverse society,
in which knowledge has become the engine of national development and self-
fulfilment, requires a much more multifaceted approach to tracking and reporting
the educational achievements of individuals and educational institutions.
Finally, alternatives to current assessment procedures are canvassed, and it is
argued that a diverse range of techniques is necessary to measure the broad skills and
attributes required in the new economy. Moreover, instead of an individualised
learning outputs approach to educational performance measurement, this paper
advocates a systemic process of benchmarking learning inputsmeasuring teaching
skills, school resources, community resources. It is the authors contention that this
is the most reliable and more usefully predictive measure of educational perform-
ance.
techniques which seek only to measure knowledge within this narrow context (Lo
Bianco, 2000).
Similarly, knowledge is rapidly changing, and changing at such a rapid rate that
any facts or truths learnt in schools today are likely to be redundant or contested
tomorrow, no matter how immediately relevant they may seem (Gee et al., 1996).
In this context, the key questions are what kinds of learning will be durable, and how
can we measure these? Finally, contemporary knowledge is diverse, increasingly
determined by the peculiarities of a particular social and cultural context (Nakata,
2000). As we shall see, this finding has implications especially evident in areas such
as literacy.
Several conclusions can be drawn from this understanding of knowledge in the
new economy. In particular, we can identify key attributes of successful learners, and
from this imagine a model of effective curriculum and assessment. Excellent learners
will be autonomous and self-directeddesigners of their own learning experiences,
in collaboration with others as well as by themselves (Gee, 2000). They will need to
be flexible, possessing problem-solving skills, multiple strategies for tackling a task,
and a flexible solutions-orientation to knowledge (Cope & Kalantzis, 2000). Impor-
tantly, good learners will also be collaborative, recognising that knowledge is
increasingly created collaboratively, whether in work teams, in scientific research
laboratories or through community development. They will themselves be good
teachers and communicators, and of open sensibility, able to work productively with
linguistic and cultural diversity (Australian Council of Deans of Education 2001;
Gee, 2000). Effective learners will be intelligent in more than one way, that is, their
intelligence may in turn be communicative, numerate, technical or process-oriented,
or it may be emotional, analytical, creative or critical (Gonczi, 2002). Finally, good
learners will be broadly knowledgeable, and in particular able to engage with the
different interpretative frameworks and contexts of specific information.
etc); sub-culturally and ethnically defined accents, registers and dialects; and inter-
languages (Lo Bianco, 2000). Immigration, multiculturalism and global economic
integration and communications technologies make these matters of increasing
practical importance.
Paradoxically, the globalisation of communications and labour markets make
differences in communication patterns and forms a more critical local issue. Not
only do local diversities/global proximities mean that communication is increasingly
a matter of negotiating discourse differences. The new technologies of the virtual
also allow the creation of ever-more dispersed and differentiated discourse com-
munities (ethnic-diasporic, professional, of interest/affect), as well as requiring the
constant crossing of borders, be that in neighbourhood living, or niche marketing, or
processes of citizen-participation, to note some major areas requiring new commu-
nicative competence in an era of cultural pluralism. In this environment, the
question of the basics of learning needs to be re-examined (Kalantzis & Cope,
1999). Literacy itself needs to be conceived of more broadly than the coding of oral
to written language, to include what we have termed Multiliteracies (Cope &
Kalantzis, 2000; New London Group, 1996).
economy. Actually, despite the hype, we dont just live on knowledge, as if the
economy has suddenly abandoned making things for trading in information and
symbols. We cannot live on symbols alone. But symbols are nevertheless every-
where. They are at the heart of new technologies, and especially the technologies of
digital convergencein the areas of communications, automated manufacturing,
e-commerce and the media. Even in the manufacturing sector where people still
energetically make things, they now make them using screen-based interfaces, and
these are linguistically, visually and symbolically driven. The production line is still
there, but now robots are screwing on the bolts. These technologies, moreover, are
constantly shifting.
The new technologies are software rather than hardware intensive, as well as
flexible and open to multiple uses. Software replacements are made far more
frequently than was the case for plant replacement in the old economy. This means
that technical knowledge has a shorter and shorter shelf-life. Up-skilling needs to
occur continuously. Indeed, contrary to the old economy process of de-skilling, you
need to be multiskilled, to be more flexible, more able to undertake a range of tasks,
and able to shift from one task to another as needs be. The key competitive
advantage for an organisation, even the value of that organisation, is no longer
grounded in the value of its fixed assets and plant, or at least not in that alone, but
in the skills and knowledge of its workforce. Indeed, technology is now very much
a relationship between tools and the knowledge of these tools in peoples heads.
Wealth increasingly has a human-skills rather than a fixed-capital basis.
Meanwhile, diversity is everywhere in the new economy organisation, and working
with culture in fact means working with diversity. Instead of Henry Fords assertion
in which individual customer needs are irrelevant because customers are all the
same, organisations now want to be close to customers, to find out what they really
want, and to service their needs in a way which works for them. Taking customer
service seriously inevitably means discovering that people are different, according to
various combinations of age, ethnic background, geographical location, sexual
orientation, interest, fashion, fad or fetish. Serving niche markets, this is called, and
systems of mass customisation are created at the point where high tech meets soft
touchsuch as the e-commerce systems or hotel registration procedures which
build up the profile of a customer, and their precise needs and interests.
Then, theres the diversity within the organisation. Teams work with high levels
of interpersonal contact, and work best, not when the members are forced to share
the same values, but when differencesof interest, association, network, knowledge,
experience, lifestyle and languages spokenare respected and used as a source of
creativity, or as a link into the myriad of niches in the world in which the
organisation has to operate. This world of diversity exists both at the local level of
increasingly multicultural societies, and at the global level where distant and differ-
ent markets, products and organisations become, in a practical sense, closer and
closer (Cope & Kalantzis, 1997).
We are in the midst of a technology revolution, moreover, which not only changes
the way we work but also the way we participate as citizens. From the old world of
broadcasting to the new world of narrowcasting, consider what has happened to
Assessing Multiliteracies and the New Basics 21
text design which may include word processing, desktop publishing and image
manipulation.
resources, and community resources is an important and oft-neglected one, but the
case for greater professional development and more equitable distribution of
resources is advantaged by enhanced information in these areas (Commission of the
European Communities, 2000). Quality teaching remains acknowledged as perhaps
the most important factor in students learning (Istance, 2001; Ramsey, 2000), and
an over-emphasis on standardised, regular testing remains a costly, and often
counter-productive, imposition on our educators.
Conclusion
The inadequacies of dominant current assessment regimes can only be viewed fully
in the context of dramatic changes to our economic, cultural and civic circum-
stances. Whatever the original justification for regular, universal, standardised test-
ing, its ability to measure the skills and sensibilities required in the twenty-first
century is limited. This paper has argued that a new basics is emerging, and with it
a need for skills and attributes far broader and more diverse than those previously
thought necessary to effective learning. Through the prism of Multiliteracies, it has
been argued that learners increasingly need to work with change and diversity, and
to be both autonomous and collaborative in their approach. Indeed, the broad
knowledgeability, flexibility, problem-solving ability, and open sensibility required
by successful learners today simply cannot be measured by assessment techniques
which focus overly on standardisation, universality and regularity.
Instead, a broad range of assessment strategies, focused on the performance of
tasks, the planning and completion of projects, group work and the presentation of
portfolio work, would better reflect these required skills. The pursuit and implemen-
tation of more diverse assessment strategies would reduce the substantial amount of
time and money wasted on the anachronistic and myopic practice of standardised,
narrowly empirical testing. Perhaps more importantly, the adoption of broader
assessment practices would have significant pedagogical implications, and would
serve to reflect more accurately, and to promote further, the skills and orientations
to knowledge required by successful learners in the new economy.
NOTE
[1] In Australia, for example, all state education ministers have recently introduced annual
statewide year 7 literacy and numeracy tests, though Victoria provides sample testing only
(Honeywood, 2002). In the USA, the position of President Bush is clear: Children must
be tested every year in reading and math, every single year (Bush, 2001).
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