IRENA LAM

irenalam@outlook.com | 425 223 0301 | linkedin.com/in/irenalam

EDUCATION
WESTERN WASHINGTON UNIVERSITY | Bellingham, WA Sept 2011 June 2015
BA in Business Administration with MIS concentration
Management Information Systems (Systems Analysis and Design, SQL)
E-Commerce Developer Certificate
Study Abroad in Shanghai: Fall 2014 Semester at Fudan University

WORK EXPERIENCE
MICROSOFT June 2015 - Present
OEM Program Manager
Manage, advise, and support Microsofts Top Japanese Server partners (Fujitsu, NEC, Hitachi, Hitachi Data Systems)
Drive and unblock high impact $M OEM engineering issues spanning Client, Server, and Embedded components
Certify all Windows Server 2016 partner systems by deadline to maintain global customer shipping schedules
Formalize and drive Windows Server 2016s software servicing plan across engineering, product group, disclosure, and servicing
teams to enable a smooth OS launch and deployment in the global partner ecosystem
Communicate down-level OS servicing changes (Windows Server 2008, 2008 R2) and drive partner feedback across Client, Server,
and Embedded in collaboration with the Windows Servicing team
Host bi-annual partner site visits in Tokyo, Japan and San Jose, CA to align partner solutions and product roadmaps
Advise partner strategy during organizational transitions (1 resulted in an increased service contract purchase)
Perfect partner survey scores as result of exemplary partnership and advocacy
ALLRECIPES Summer 2014
Business Intelligence Intern
Built out company-wide intranet for 250 employees to improve cross-department efficiency
Created visual reports using SQL and Tableau Software for customer sales opportunities
CROWN SOCIAL DIGITIAL MARKETING AGENCY Summer 2013
Account Executive Intern & Creative Technologist
Authored winning customer proposals that resulted in partner contract deals
Collaborated with Creative Director to transform ideas into pitch decks
COLLEGEFASHIONISTA January 2012 September 2013
Style Guru Intern
Published 25 online fashion editorials that reached a national audience of 500 university campuses

ACTIVITIES
CODE2040 October 2015
Industry Mentor
Career mentor at the TAP (Technical Applicant Prep) retreat in Austin, TX for computer science and engineering students
CODE2040 is a nonprofit organization that strives to attract, recognize, and retain diverse talent in tech companies
MICROSOFT ACADMY OF COLLEGE HIRES June 2015 - Present
PacWest Region Lead
Orchestrate local networking happy hours and career events to bring college hire talent together
Participate in quarterly planning to develop global strategy
HACKFORHER August 2015
Awarded Top 20 Honorable Mention of 153 submitted Hackathon ideas promoting product design with women in mind
Contributed to product conception and design
Collaborated across developer and marketing teams to design product use scenarios and demographic
ALPHA KAPPA PSI September 2012 June 2015
Theta Pledge Class President
Led 10-person pledge class through four-month pledge process
Oversaw required pledge class events: fundraiser, professional events, philanthropy event, brotherhood event

AWARDS
Microsoft Key Talent Nominee (2016)
Microsoft Hackathon HackForHer Honorable Mention (2015)
1st place IMC campaign pitch to BBDO Shanghai (2014)
Brother of the Quarter in Alpha Kappa Psi, Omega Beta chapter (2013)
Presidents Award for Top 10% GPA (Class of 2015) in Fall 2012 and Winter 2013