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5W1H Method for Cause-effect Analysis

The fishbone diagram is also known as Ishikawa diagram or cause and effect
diagram. The 5w1h method can be used to analyze many issues' causes and effect.

Introduction to Cause-effect Diagram

What's a cause-effect diagram?

Cause and effect diagram is also called Fishbone Diagram.

It is composed of a single effect and multiple causes. The

head of the fishbone represents the problem, and the body
of the fishbone represents multiple causes that contribute to the overall effect or problem.

Fishbone diagrams are often used in project planning sessions to identify all of the components, that go
into any workflow process. (often categorized as Manpower, Machinery, Materials, Methods,
Measurements, Mother-nature and Manpower) Once these components are identified, it's a lot easier to
look at each one and see where problems or inefficiencies are creeping into the process.

Why fishbone diagram is important?

1. It boosts creativity through a brainstorming process.

2. It is useful in brainstorming sessions to focus conversation.
3. It provides a visual graph of the problem and potential categories of causes.
4. It allows various categories of causes to be explored and uncovers bottlenecks in a certain process.
5W1H Method for Cause-effect Analysis

There are many skills and techniques for better cause and effect analysis. For instance, the 6M method
(Manpower, Machinery, Materials, Methods, Measurements, Mother-nature and Manpower) is effective in
finding out and categorizing major reasons. Another useful way is brainstorming, through which more
causes can be figured out.The simple 5W1H method can also be adopted to ease the analysis process.
The first W is What. What should be improved? What is the purpose of improvement? Is there anything
else to do? What should be done?
The second W is Where. Is the worker's orientation or method correct when changing the workplace? Why
operate in that location? Which is the best location to achieve highest efficiency?
The third W is When. Change the time, period or sequence of the operation. Why perform at that time?
Will it be better to execute at other time?
The forth W is Who. Manpower, collaboration or task assignment. Check and discuss this issue again. Why
designate someone as the person in charge? Is there a better candidate?
Then it is about How. Change the method or procedure so that less manpower is needed. Apply the
method that requires less degree of proficiency and expense. Why to do it? Is there a better method to
replace the current one?
The last W is Why. Doubt everything again. Think over and discuss the above 5 questions by asking more
why and then find out the best solution for improvement. Why follow the present way? Is there any
necessary supplement or change? Here is a table of the detailed introduction of this method.
Best Solution for Cause-effect Analysis

The best solution to carry out cause and effect analysis and draw fishbone diagram is to use an automatic
software - Edraw. It is easy to use with an intuitive user interface. See the below illustration. Aided by
marvelous shapes, abundant ready-made templates and various clipart, you are sure to gain incredible
fishbone diagrams.

6M Method for Cause Analysis

8Ps Method for Cause Analysis

5W1H Method for Cause Analysis

Cause and Effect Diagram Examples

This is an example about the causes of

employee resign. All the reasons are divided
into two parts with a cross-functional shape:
 reasons from the perspective of employer
and reasons from the perspective of
employee.

The character of this template is that some ideas are

visualized by clip art. The crucial information is also

highlighted. Refer to Customizing Your Fishbone Diagram for

more related information.

MORE FISHBONE DIAGRAM EXAMPLES

Result Delay Fishbone Academic Record Fishbone

 Service Problem Ishikawa

Sales Decrease Fishbone Ishikawa Diagram

Sore Throat Fishbone

Here is another complete example of fishbone diagram created by Edraw.

Cause and Effect Diagram

Tips to Create Cause and Effect Diagram

Layout Skills for Cause and Effect Diagrams

Cause and Effect Diagram Examples and Templates

6M Method for Cause and Effect Analysis

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