EDM Installation Guide: © 2006 Landmark Graphics Corporation

EDM Installation Guide
2006 Landmark Graphics Corporation
R2003.16.0 June 2006

2006 Landmark Graphics Corporation
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Landmark EDM Installation Guide
Contents
About this Manual .......................................................................................................... 1

Overview............................................................................................................................. 1
How To Use This Manual ............................................................................................ 1
Platform Notes ............................................................................................................. 2
Whats in this Manual .................................................................................................. 2
Quick StartThe Installation Process In a Nutshell ................................... 3
Installation .......................................................................................................................... 5
Pre-requisites ............................................................................................................... 5
Implementation Plan .................................................................................................... 6
Third-Party Components Installation ........................................................................... 9
EDM Database and Tools Installation ......................................................................... 11
MSDE Install Behavior with SQL Server Client/SQL Server ............................... 11
Upgrading the EDM Database ............................................................................... 11
Installing with Previous Versions .......................................................................... 11
Installing on a Windows XP SP2 Machine ........................................................ 11
Stand-Alone Server Workflow .............................................................................. 12
MSDE Administration Utility ................................................................................ 22
Client Installation Workflow ................................................................................. 23
Uninstall Procedures .................................................................................................... 27

EDM 2003.16 Uninstall ...................................................................................................... 27
The Modify Option ...................................................................................................... 27
The Repair Option ....................................................................................................... 28
The Remove Option ..................................................................................................... 29
MSDE Uninstall.................................................................................................................. 31
Understanding Engineers Data Model .............................................................. 33

The Engineers Desktop EDM Installation......................................................................... 33
Engineers Data Model ................................................................................................ 33
EDM Administration ............................................................................................. 33
MSDE Administration ........................................................................................... 34
Drilling Data Migration ......................................................................................... 34
Database Upgrade Utilities .................................................................................... 35
Troubleshooting .............................................................................................................. 37
Basic Troubleshooting ........................................................................................................ 37
EDM Database is not installed when using the Modify option in the EDM installation. 37
R2003.16.0 iii
EDM Installation Guide Landmark
Problem .................................................................................................................. 37
Workaround ........................................................................................................... 37
Connection Refused Error ........................................................................................... 37
Problem .................................................................................................................. 37
Solution .................................................................................................................. 38
SQL Plus Not Found Error .......................................................................................... 38
Problem .................................................................................................................. 38
Solution .................................................................................................................. 38
Missing Font Error ....................................................................................................... 38
Problem .................................................................................................................. 38
Solution .................................................................................................................. 39
Appendix A: MSDE ........................................................................................................ 41

Viewing, backing up, & restoring the MSDE EDM database ............................................ 41
Viewing MSDE Database Contents Using Microsoft Access ..................................... 41
Using the MSDE Administration ................................................................................. 44
Backing Up the EDM MSDE Database ....................................................................... 46
Restoring the EDM MSDE Database .......................................................................... 47
Installing Additional or Replacing EDM MSDE Databases .............................................. 49
MSDE Installation Issues ............................................................................................. 50
MSDE Utils Error Description .............................................................................. 50
SQL Server Desktop Engine Error Description ..................................................... 51
SQL Server 7.0 Server Installation Issue ............................................................... 51
SQL Server 2000 Client Tools Installation Issue .................................................. 52
Appendix B: Installation Flow Chart .................................................................... 55
Appendix C: Useful and Related Documents ................................................. 61

Release Notes...................................................................................................................... 61
Manuals............................................................................................................................... 62
Planning the EDT Installation ...................................................................................... 62
EDM Installation Guide ............................................................................................... 62
EDT Drilling Installation Guide .................................................................................. 62
EDM Drilling Database Guide .................................................................................... 63
EDM Drilling Data Migration Guide ........................................................................... 63
EDT on Citrix .............................................................................................................. 63
Online Help......................................................................................................................... 64
How to use Online Help ............................................................................................... 64
Using Microsoft HTML Help ................................................................................ 64
Using WebHelp ...................................................................................................... 64
Appendix D: Landmark Support ............................................................................ 65

Contacting Support ............................................................................................................. 65
Index ...................................................................................................................................... 71
iv R2003.16.0
About this Manual
Overview
Welcome to Landmark's Windows-based Engineer's Desktop (EDT)

2003.16 release. This release of the Engineer's Desktop provides the
Drilling & Completions applicationsWell Engineering, Tubular
Design, and Drilling Data Managementon a shared data model. The
Production & Economics applications have not been upgraded for this
release.
The information in this manual is applicable to the Engineers Data

Model (EDM) platform. This manual is designed for system
administrators or others who are responsible for installing EDM for use
by the Engineers Desktop applications.
How To Use This Manual

This manual contains information and procedures for installing the
Engineers Data Model (EDM). This manual does NOT include
information on upgrading from other versions of EDM, nor does it
include migration of data. If you are unsure if this manual will suit your
purposes, or to access information on the Engineers Desktop
applications, upgrades, and data migration, please see the
accompanying manual Planning the EDT Installation
(EDT_Planning_Install.pdf).
Prior to installing the EDM platform, certain third party applications

MUST be installed on the machine. This manual outlines the
installation of these third party applications and the installation of the
EDM platform.
The EDM installation must be completed prior to installing EDT

Drilling and Completions or Production and Economics applications.
Once the EDM installation has been completed, use the EDT Drilling
Installation Guide (EDT_Drilling_Install.pdf) to install the
applications run on EDM.
R2003.16.0 About this Manual: Overview 1

Platform Notes
For detailed information on certified and supported platforms, see the
accompanying manual EDT Drilling Summary Level Release Notes
(EDT_Drilling_SummaryReleaseNotes.pdf).
Whats in this Manual

This manual contains the following chapters:
Quick StartThe Installation Process In a Nutshell on page 3 -

This chapter gets you started quickly.
Installation on page 5 - This chapter reviews the requirements for

the installation, prerequisites for the installation, procedures for the
installation, and the details of the installation.
Uninstall Procedures on page 27 - This chapter outlines the

procedures for uninstalling the EDM database and database tools and
Microsoft SQL Server Desktop Engine. Each of these applications are
installed by the 2003.16 installation.
Understanding Engineers Data Model on page 33 - This chapter

contains descriptions of the Drilling and Completions applications
available for installation.
Troubleshooting on page 37 - This chapter contains information to

help the user or administrator solve problems that may occur with the
EDM installation and database.
Appendix A: MSDE on page 41 - This chapter details procedures

for viewing, backing up, and restoring the MSDE EDM database.
Appendix B: Installation Flow Chart on page 55 - This chapter

contains a flow diagram of the Engineers Desktop Implementation
plan.
Appendix C: Useful and Related Documents on page 61 - This

chapter contains a brief description of Landmark documents related to
the EDT Drilling and Completions applications. These documents can
be used to expand your knowledge of the Engineers Desktop as a
whole.
Appendix D: Landmark Support on page 65. This chapter

contains contact information for Landmark Technical Assistance
Centers and District Support Offices around the world.
2 About this Manual: Overview R2003.16.0

Quick StartThe Installation Process In

a Nutshell
Engineers Desktop 2003.16 can co-exist with the 2003.14.x version of

Engineers Desktop for Drilling & Completions applications. Make
sure to install into a different directory.
Installation sequence of events is IMPORTANT, and MUST be done in

the following order.
1. First, you must run the Third-Party installation (available on CD

Volumes 5 and 6). If you do not install this first, errors will occur.
Reboot.
2. Next, run the EDM installation (CD Volume 5). Reboot. (EDM
must be installed before Drilling & Completions applications, or
certain services, such as Reporting, will not register correctly.)
3. Finally, run the Drilling & Completions installation (CD Volume

6).
4. If you have an existing EDM database, it must be updated to the

2003.14 or greater version before you can upgrade to 2003.16 (in
any application, click Help > About and check the version number,
if you are not sure.) If your database vintage is pre-2003.5, you
must migrate the data using the Data Migration utility.
Note: Manuals in PDF format that contain details of these procedures

are located on CD Volume 5 and 6 in the Products\EDT\Docs folder.
Details of the Drilling installation follow in later sections, but this is the
mandatory sequence of events.
R2003.16.0 Quick StartThe Installation Process In a Nutshell: 3

4 Quick StartThe Installation Process In a Nutshell: R2003.16.0

Installation
This section describes the install procedure for the Engineers Desktop
2003.16 EDM Database and database tools and Microsoft SQL Server
Desktop Engine (MSDE).
Hardware and Software Requirements
Hardware and software requirements are outlined in this chapter and in

the accompanying document EDT_SystemRequirements.pdf.
This document is also available in .PDF format when each of the

installations is run. Once an installation has been completed, the PDF is
accessible in the <installdir>\
Landmark\EDM_2003.16\Documentation folder.
EDM Installation Procedures
Pre-requisites
The Engineers Desktop 2003.16 requires that certain steps be taken
prior to running the EDM installation. The following checklist outlines
these pre-requisites.
Pre-2003.16 Versions of EDM
Release 2003.16 of the Engineers Data Model (EDM) can co-exist with previous
versions of EDM.
1. Upgrade the Operating System, if necessary. For Windows 2000,

Service Pack 4 must be installed for use with FLEXlm LAM
Client/Server. For Windows XP, Service Pack 2 must be
installed.
2. Before installing products load Adobe Acrobat Reader (available

on CD Volume 2) to read the available documentation.
R2003.16.0 Installation: Pre-requisites 5

3. Install Oracle (if you are using Oracle).
EDM on Oracle
For information on installing EDM on Oracle see the following manuals:
Drilling & Completions users, see the EDM Drilling Database Guide
(EDM_Drilling_Database.pdf).
4. Patch Oracle (if you are using Oracle).
5. Uninstall any existing FLEXlm license servers (LAM servers)

older than R2003.0 (FLEXlm version 7.2e).
6. The Third-Party Components Installation must be completed

prior to running the Engineers Desktop EDM 2003.16
installation. See Third-Party Components Installation on page 9.
7. Obtain licensing or bitlock from Landmark.
Once these pre-requisites have been met the EDM installation can be
started.
Implementation Plan
1. Log in using the PCs local administrator account.
Important Installation Notes!
The person completing the installation MUST be logged in with local

administrator privileges; otherwise programs will fail to install properly.
In addition, when installing from a network location the administrator

MUST have permission to access the network source location. This allows
the installation to restart after a reboot (i.e., to install Microsoft J# .NET
Redistribution package and MSDE).
ALL open programs should be closed prior to the commencement of the

installation, including the Windows Office Toolbar.
2. Run the Third-Party installation from the Engineers Desktop

EDM Volume 5 CD.
3. Start the installation from the Engineers Desktop EDM Volume 5

CD.
6 Installation: Implementation Plan R2003.16.0

4. There are no longer separate installs for Stand-Alone or Server.

There is now one install which can be used as either a Stand-Alone
or Client/Server machine
Server Installation
When installing a Server, the EDM installation and the Drilling &
Completions installation must be located on the same machine.
Landmark does not support a Client installation that points to more than one
Server location.
5. Select the components to be installed. The files will be installed.
6. Reboot. A reboot of the machine is not required if the Drilling &

Completions installation is to be run immediately following this
installation. Landmark strongly recommends that the system be
rebooted prior to running any applications or tools. Some
Landmark applications, tools, and services may not work properly
until the system has been rebooted.
7. If the Server installation was selected:
On the Server Machine:
a. Share the Client folder located in the Engineers Desktop

installation folder.
On the Client Machine:
a. Run the Third-Party installation.
b. Run the Client installation from the shared folder located on

the Server machine
c. Run the MSDE Administration utility to connect to the EDM

Database on the Server machine.
8. Migrate or update existing databases (for information on

upgrading or migrating databases see the accompanying document
Planning the EDT Installation (Planning_Install.pdf).
9. Install the Engineers Desktop 2003.16 applications. The Drilling

& Completions applications installation is located on the Volume 6
CD.
R2003.16.0 Installation: Implementation Plan 7

10. Obtain FLEXlm licensing or bitlock. See the LAM 2003.0

Windows Release Notes document (LAMReleaseNotes.pdf,
included on Volume 5 CD, in the Products\EDT\Install\LAM
folder) for details on obtaining a license.
11. Copy the following legacy files to the locations specified.
EDM images/logos - <install directory>\Common

Files\Images;
WELLPLAN templates .TPT - <install

directory>\WELLPLAN\Report\Output\Workspace;
COMPASS magnetic files .GAM - <install

directory>\COMPASS\Config\Geomagnetic Models;
StressCheck templates .SCT - <install

directory>\StressCheck\Client;
PROFILE templates .PPC can be copied to the template folder

defined by the user.
PROFILE symbols .PSY - <install directory>\Common

Files\WellSchematic\Symbols;
OpenWells filters .QRY should be copied to the users Windows

profile e.g., C:\Documents and Settings\<user>\Application
Data\Landmark\OpenWells\Queries.
12. Log in to the database and start using the applications.
8 Installation: Implementation Plan R2003.16.0

Third-Party Components Installation

This section describes the procedures to install the third-party
applications that must be installed prior to running the Engineers
Desktop EDM and Drilling and Completions installations. Failure to
install these applications prior to running the EDM and Drilling and
Completions installations will cause problems during the installation or
when running the database, applications and tools.
See Third-Party Applications and Why They Are Needed In

EDT_SystemRequirements.pdf for detailed descriptions of each of the
third-party applications.
The Third-Party installation is available on each of the Engineers

Desktop EDM CDs (Volumes 5 and 6). This install can be run from the
Landmark splash screen, which appears when the CD is inserted.
1. To run the installation, select the Engineers Desktop - 3rd Party

item located in the Landmark splash screen and click Install.
2. If prompted to install Microsoft .NET Framework 1.1, click Yes.

When the installation is complete, click OK to continue with the
3rd-Party installation.
3. Click the Next button to begin the installation and the Finish
button when the installation is complete.
4. If prompted to reboot after the LAM 2003 Setup select No.
5. Reboot. This will launch the installation of Microsoft Visual J#

.NET Redistribution Package 1.1. Click Yes to install Microsoft
Visual J# .NET Redistribution Package 1.1 and follow the
prompts.
6. If you are using a FLEXlm dongle (bitlock), you must install

FLEXlm 7.2i on the standalone or client machine.
Bitlocks and OpenWorks
Bitlocks are not supported by OpenWorks. Clients who want to connect to

OpenWorks must use regular network licenses, and not USB bitlocks.
Therefore, clients using OpenWire, Engineers Link, EDM to OpenWorks, and

COMPASS Live Link must use Network licences.
R2003.16.0 Installation: Third-Party Components Installation 9

To install FLEXlm 7.2i for bitlocks:
Go to your installed \LAM\bin folder, and run flexid.exe to

install the bitlock drivers.
To request a bitlock license, run \LAM\bin\lmtools.exe. Select

System Settings tab; provide the value you see in the FLEXID9
field.
7. Once the 3rd Party installation has completed, run the EDM
Installation.
Note:
When the 3rd Party installation has completed the Install link on the CD browser
will appear disabled. To enable the Install link, press the Shift key. Alternatively,
press the Esc key to shutdown the CD browser. If the CD browser is shutdown,
you will need to run the Launch.exe file from the CD root directory to start up the
CD browser.
10 Installation: Third-Party Components Installation R2003.16.0

EDM Database and Tools Installation
MSDE Install Behavior with SQL Server Client/SQL Server

Microsoft SQL Server Desktop Engine or MSDE is the standalone
database provided with the Engineers Desktop R2003.16.0 release.
MSDE is a technology that provides local data storage that is
compatible with Microsoft SQL Server 7.0 and above. It is designed
and optimized for use on smaller computer systems, including a single-
user computer or small workgroup server.
MSDE installation issues impacting PCs with SQL Server installed are
listed in MSDE Installation Issues on page 50 of this manual.
Upgrading the EDM Database

This installation is NOT an upgrade from a previous version of the
Engineers Data Model. The EDM Installation is meant for new users
of the Engineers Data Model. For information on upgrading the
Engineers Data Model, or migrating data to the 2003.16 version of
EDM, see the accompanying manual Planning the EDT Installation
(EDT_PlanningInstall.pdf).
Installing with Previous Versions

When installing Engineers Desktop EDM 2003.16 on a machine that
contains a previous version, verify that 2003.16 is installed in a
different directory and given a unique Programs Folder. If the same
installation directory and Programs Folder are used, the previous
version will be overwritten.
Installing on a Windows XP SP2 Machine

A security warning may appear when trying to install software on
Windows XP SP2 and Windows 2003 Server machines:
Security Warning: Do you want to run this software?
Click Run to proceed with the EDM installation.
R2003.16.0 Installation: EDM Database and Tools Installation 11

Stand-Alone Server Workflow

The following workflow describes the step by step procedure for
installing the Engineers Data Model and database tools on a Windows
XP system.
A flowchart version of this installation is available in Appendix B:

Installation Flow Chart on page 55.
The following section outlines the details of the installation process.
1. Log in using the PCs local administrator account.
Important Installation Notes!
The person completing the installation MUST be logged in with local

administrator privileges; otherwise programs will fail to install properly.
In addition, when installing from a network location the administrator

MUST have permission to access the network source location. This allows
the installation to restart after a reboot (i.e., to install Microsoft J# .NET
Redistribution package and MSDE).

2. Insert Landmarks R2003.16 Volume 5 CD into the CD-ROM

drive. If the installation does not start automatically, run the
LAUNCH.EXE file on the CD from the Start > Run command in
Windows (e.g., D:\Launch.exe).
Network Location Installation NOT Supported
Installing to a Network Location is NOT supported by Landmark for the

2003.16 release. This type of installation must be performed from the
machine the installation is taking place on. Placing the installation in a
network directory may cause errors during the install. Windows long file
names may truncate to the 8.3 format due to path length limitations (256
characters) in the Operating System. This may result in the installation not
finding the files.
3. The Landmark splash screen appears. From this splash screen you
can:
click the Documentation button to view 2003.16 documents,

including the following documents: EDT System
12 Installation: EDM Database and Tools Installation R2003.16.0

Requirements, EDM Release Notes, Planning the EDT

Installation, and EDM Installation Guide
click the Third-Party Components Installation button to

install the Third-Party applications
select Engineers Desktop and click Install to install the

Engineers Data Model 2003.16
4. Single-click the Installation option to begin the Engineers

Desktop installation.
Windows Installer Flashing
If you see Windows Installer windows appearing multiple times, you MUST
let them finish; Do not cancel these windows. Windows Installer is repairing
your registry, which might have been corrupted by previous installations.
The InstallShield Wizard opens and displays the Landmark

Engineers Desktop 2003.16 (EDM) window.
5. Click Next.
Aborting Setup
At any time during the installation, click Cancel to exit the InstallShield
Wizard.

The Third Party Components Warning window appears.
6. If Third-Party Components have not yet been installed, click

Cancel to exit setup and run the Third-Party Components
installation. Otherwise, click Next.

The User Information window appears.
7. Enter the User Name and Company Name and select an install
option:
Anyone who uses this computer - This option will place

Desktop Shortcuts and Start Menu items under the All Users
folder in Documents and Settings.
Only for me - This option will place Desktop Shortcuts and

Start Menu items under the current users folder in the Windows
user profile.
8. Click Next.

The Choose Features to Install window appears.
9. By default, all features are installed. To deselect individual

components, use the + to expand the component groups. Click the
Help button for more information about the appearance of the
selection icons.

10. Click Change to install in a location other than the default

specified by the installer.
Previous Version Exists
If a previous version of EDM exists, the Destination Folder must be

different than that of the previous versions installation folder.
Selecting the Back Button in the Choose Destination Location

Window
When the Back button is selected the Destination Folder is not remembered
and will default back to C:\Landmark\EDT. If the Back button has been
used, customized directories must be re-entered.

11. Click Space to see the hard disk space available and disk space
required for the components selected.
The Space Required on drive informs the installer the amount

of disk space that will be used by Setup for the selections
made. Changing the selections will affect the amount of disk
space required.
The Space Available on drive lets the installer know the

amount of disk space that is available on the system. This is a
good indicator as to whether the drive can accommodate the
selected applications or database tools.
12. Click Next.

The Desktop Icons Selection window appears.
13. Click Yes to place shortcuts on the desktop. If No is selected, you

must then create your own desktop shortcuts or use the Windows
Start menu to launch the EDM applications.
Previous Version Desktop Icons
If a previous version of the Engineers Desktop exists on the machine,

selecting Yes in this window will overwrite the previous versions icons.
14. Click Next if you are ready to install. If necessary, use the Back
button to make changes to settings in any of the Setup windows.
The installation will begin to copy files to the appropriate

destinations. The Setup Status window will display the progress of
files copied.

When all the selected EDM components have been installed, the
Completed window appears.
15. Click Finish to complete the installation.
16. When the Restart window appears, click Yes to restart the
computer, or select No and restart the computer manually at a later
time.

Rebooting
A reboot of the machine prior to running the Drilling & Completions

installation is not required. Landmark strongly recommends that the system
be rebooted prior to running any applications or tools. Some Landmark
applications, tools, and services may not work properly until the system has
been rebooted.

Upon rebooting, if there is a current version of MSDE installed, the

Landmark EDM MSDE Utility window appears.
MSDE Administration Utility

The MSDE Administration Utility can be used to create an empty EDM
ODBC data source. Once installed it can be found in the Windows Start
menu after the installation process has been completed (e.g., Start >
Programs > Landmark Engineers Desktop 2003.16 > Tools).
See Installing Additional or Replacing EDM MSDE Databases on

page 49..
Previous Version of MSDE Administration Exists
If a previous version of MSDE exists on the machine, the MSDE

Administration window will appear during the file-copying stage of the
installation. For information on adding additional MSDE Databases, see
Installing Additional or Replacing EDM MSDE Databases on page 49.
In cases where there is an earlier version of the EDM database installed, the
Landmark EDM MSDE Utility window will appear. Use this window to
create the 2003.16 database. The new 2003.16 database will be located in
the installation folder of the previous version, and not in the 2003.16
installation folder.

Client Installation Workflow

The Client installation will copy only the required system files to the
local PCs hard drive, and create shortcuts to the shared application
executable files located in a designated directory on the Server.
Note:
The Engineers Desktop EDM Client installation cannot be installed on a machine

where the Server installation is present.
A Client installation can be run on the networked client machine once

the Server option (see page 12) has been installed on the Server
machine. This installation type allows the applications to be run from a
central location (the Server).
Server Installation
When installing the Server option, the EDM installation and the Engineers
Desktop EDM installation must be located on the same machine.
Landmark does not support a Client installation that points to more than one
Server location.
The Server installation directory will contain a Client installation file

(e.g., C:\Landmark\EDT\Client\setup.exe), which must be run from the
Client machine. The Client Installation must not be moved from the
location it was installed in on the Server machine.
The Server directory location must be accessible to the Client machines

to run the installation and to access the Server applications.
Prior to running the Client installation, the Third-Party Components

Installation must be run on the Client machine. Failure to install these
applications prior to running the EDM installation will cause problems
during the installation or when running the applications and tools.
The Third-Party installation is available on each of the Engineers

Desktop CDs (Volumes 5 and 6). This install can be run from any one
of the Engineers Desktop CDs or from a shared network location.
To run the installation, select the Third-Party Components

Installation button located in the Landmark splash screen and follow
the prompts.

The following workflow describes the step by step procedure for

installing the Client.
Important Installation Note!
The person installing MUST be logged in with local administrator privileges;

otherwise, programs will fail to install properly.

On the Server Machine

1. Run the installation on the Server machine.
2. Share the Client install folder located in <installation

directory>\Client.
On the Client Machine

3. Run the Third-Party installation from the Engineers Desktop
EDM Volume 5 CD or a shared network location.
4. Navigate to the Client Install folder located on the Server machine

\\Server Name\Client and run the Setup.exe file.
The InstallShield Wizard opens and displays the Landmark

Engineers Desktop 2003.16 Client Install - InstallShield Wizard
window.
5. Click Next.
The Third Party Components Warning window appears
6. If Third-Party Components have not yet been installed click

Cancel to exit setup and run the Third-Party Components
installation. Otherwise, click Next to begin the Client installation.
The Customer Information window appears.
7. Enter the User Name and Company Name and select an

application install option:

Anyone who uses this computer - This option will place

Desktop Shortcuts and Start Menu items under the All Users
folder in Documents and Settings.
Only for me - This option will place Desktop Shortcuts and

Start Menu items under the current users Windows user profile.
8. Click Next.
The Choose Server Location window appears.
9. Click Browse to navigate to the EDT installation on the Server, or

specify the UNC path or mapped drive to the EDT folder on the
Server.
The Select Features window appears.
10. Activate the checkbox(es) next to each group of components to be

installed. To select individual components, use the + to expand the
component groups. The Engineers Desktop applications are all
separately licensed. Select only the application(s) for which the
user is licensed.
11. The hard disk space required for the components selected is
displayed under the selection area.
The Space Required on drive informs the installer the amount

of disk space that will be used by Setup for the selections
made. Changing the selections will affect the amount of disk
space required.
The Space Available on drive lets the installer know the

amount of disk space that is available on the system. This is a
good indicator as to whether the drive can accommodate the
selected applications or database tools.
12. Click Next.
The Select Program Folder window appears.
13. Specify the Program Folder in which the application shortcuts will
be available when launched from the Windows Start menu. Use
the default name, or enter a new name.
14. Click Next.

The Desktop Icons Selection window appears.
15. Click Yes to place shortcuts on the desktop; if No is selected, you

must then create your own desktop shortcuts or use the Windows
Start menu to launch the EDM applications.
The Start Copying Files window appears.
16. If the information appearing in the Current Settings section of the

window is correct, click Install. If not, use the Back button to
make changes to settings in any of the Setup windows.
The installation will start to copy files to the appropriate

destinations. The Setup Status window will display the progress of
files copied.
When all the selected Client components have been installed, the
InstallShield Wizard Complete window appears.
17. Select Yes to restart the computer, or select No and restart the
computer manually at a later time.
18. Click Finish to complete the installation.
Rebooting
Landmark strongly recommends that the system be rebooted prior to

running any applications or tools. Some Landmark applications, tools, and
services may not work properly until the system has been rebooted.
19. See Getting Started for information on using the applications.

Uninstall Procedures
This section describes the uninstall procedure for the Engineers

Desktop 2003.16 EDM Database and database tools and Microsoft
SQL Server Desktop Engine (MSDE).
EDM 2003.16 Uninstall
There are three options when uninstalling the Engineers Desktop.
Modify
When selected, this option allows for the addition of new

components or the removal of installed components.
Repair
When selected, this option reinstalls all previously installed

components.
Remove
When selected, this option removes all installed EDM

components.
The Modify Option

1. Follow the menu path:
Start > Settings > Control Panel
2. Double click the Add/Remove Programs icon.
The Add/Remove Programs window appears.
3. Select Landmark EDM Engineering 2003.16(EDM) and click

the Change button.
R2003.16.0 Uninstall Procedures: EDM 2003.16 Uninstall 27

The Welcome window appears.
Aborting the Installation
If you click Cancel at any point throughout the install/uninstall, an Exit Setup
confirmation dialog will open.
Select Yes to exit Setup. Select No to continue.
4. Select the Modify option and click Next.
The Select Features window appears.
5. Select the component(s) to install and deselect the component(s) to

uninstall. Click Next.
A dialog appears confirming the products to be installed and

removed.
6. Click OK to proceed with the changes, or click Cancel to cancel

the operation and alter your choices.
Setup will now install selected components and remove deselected

components.
The Setup Status window appears.
The InstallShield Wizard Complete window appears.
7. Select Yes, I want to restart my computer now to reboot and

complete the installation. Select No, I will restart my computer
later to reboot at a later time.
8. Click Finish.
It is strongly recommended that the system be rebooted after setup has

completed the selected option.
The Repair Option

1. From the Windows Add/Remove Programs window, select
Landmark EDM Engineering 2003.16(EDM) and click the
Change button.
28 Uninstall Procedures: EDM 2003.16 Uninstall R2003.16.0

2. Select the Repair option and click Next.
The Setup Status window appears.
Any repairs to Engineers Desktop applications and components

will be made at this time. This option replaces files and
executables that would have been copied during the original
install.

4. Click Finish.

The Remove Option

In cases where EDM components are uninstalled, Landmark strongly
recommends that the user also run a Repair on the Drilling &
Completions installation.
1. From the Windows Add/Remove Programs window, select

Landmark EDM Engineering 2003.16(EDM) and click the
Remove button.
2. Select the Remove option and click Next.
The Confirm Uninstall dialog box appears.
3. Click Cancel to return to the Setup Welcome window.
or
Click OK to continue with the Uninstall.
The uninstall will begin the removal of files. The Setup Status
window will display the percentage of files removed.
R2003.16.0 Uninstall Procedures: EDM 2003.16 Uninstall 29


5. Click Finish.

30 Uninstall Procedures: EDM 2003.16 Uninstall R2003.16.0

MSDE Uninstall
The EDM Installation installs a MSDE (Microsoft SQL Server Desktop

Engine) stand-alone database. This database can be uninstalled as
follows.
Stopping the SQL Service Manager
Prior to uninstalling MSDE, stop and exit the SQL Service Manager located in the
Windows System Tray. If this service is not stopped and exited prior to the
uninstall, errors may occur.
1. To uninstall MSDE, follow the menu path:
Start > Settings > Control Panel
2. Double-click the Add/Remove Programs icon.
The Add/Remove Programs window appears.
3. Select Microsoft SQL Server Desktop Engine and click the

Remove button.
The Add/Remove Programs dialog box appears.
4. To cancel the uninstall of MSDE click No, otherwise click Yes to

continue.
The Microsoft SQL Sever Desktop Engine dialog appears and

begins removing MSDE.
Microsoft SQL Server Desktop Engine is no longer present on the

system. The MSDE Database files are not removed by this uninstall.
These files (. MDF and .LDF) are located in the Landmark installation
folder.
R2003.16.0 Uninstall Procedures: MSDE Uninstall 31

32 Uninstall Procedures: MSDE Uninstall R2003.16.0

Understanding Engineers Data Model
The Engineers Desktop EDM Installation
The Engineers Desktop is deployed from two CDs.
Volume 5 (EDM) CD - This CD includes the Engineers Desktop

EDM database installation and supporting applications. Each item
installed is described below.
Volume 6 (Drilling & Completions) CD - This CD includes the

Engineers Desktop Drilling & Completions applications and
supporting utilities.
Engineers Data Model

EDM (Engineers Data Model) is Landmarks newest integrated
database product. Engineers Desktop R2003.16 enables the migration
of legacy data from COMPASS, WELLPLAN, and DIMS applications
into the new common database. CasingSeat and StressCheck can
directly import legacy data files. Common data from each legacy
database can be merged into one set of shared business objects,
preventing future duplication of information.
The EDM database allows for centralization of Drilling application

data sets and enables naturally integrated engineering workflows. For
this release, integrated workflows are available between Drilling
applications only.
EDM Administration
The EDM Administration Utility is used to configure and implement
database settings from a single location for all the applications. This
prevents future duplication of information. The following operations
can be performed using the EDM Administration Utility:
Create and customize EDM Output Reports (you must purchase

EDT Report Manager to enable this), System Settings, and Unit
Management Sets
R2003.16.0 Understanding Engineers Data Model: The Engineers Desktop EDM Installation 33
Create and customize OpenWells Data Entry Forms, Preview

Panes, Shortcut Bars, OpenWells Carryovers and Status Colors
Configure EDM Security
Import and Export source files and EDM Administration Utility

configurations
Generate EDM Schema for output reports.
MSDE Administration
Use the EDM MSDE Administration Utility to perform the following
functions:
Install MSDE (Microsoft Desktop Engine) if it is not present on

the local machine
Create a blank copy of the EDM database
Attach an EDM database file to MSDE
Create two default users for new MSDE databases:
username: EDM, password: landmark (Default application
user)
username: EDM_SA, password: EDM_SA (Administration
only).
Drilling Data Migration

The migration of pre-2003.5 COMPASS and WELLPLAN legacy data
to EDM is a three-step process using the Data Migration Toolkit
provided with the Engineers Desktop R2003.16.0 release. Legacy
DIMS data can also be migrated using this utility. Tubular casing
design data from StressCheck and CasingSeat applications cannot be
migrated using this process. After installing EDM, CasingSeat and
StressCheck users may import legacy data sets in either .SCK , .PDI, or
.XML format from previous versions directly into EDM using the File
> Import menu within the applications. To accomplish the migration of
data from pre-2003.5 databases to EDM, the following tools are used:
Drilling Field Mapping Tool

Drilling Data Migration Tool
EDM Data Merging Tool
This data migration process is critical to ensure integrity of the EDM

data set created. Further information of the Data Migration process is
34 Understanding Engineers Data Model: The Engineers Desktop EDM Installation R2003.16.0
available in the EDT Drilling Data Migration Guide

(EDM_Drilling_DataMigration.pdf) shipped with the EDM Release.
After the data migration, the first time that COMPASS is launched it re-
calculates definitive surveys for new data based on the survey program
and survey station data.
If you install WELLPLAN, the WELLPLAN 2000 wfw Migration

utility will also be installed. This utility allows you to migrate .wfw
transfer files from WELLPLAN 2000 into EDM.
Database Upgrade Utilities
Database Creation
Creation of the Engineers Data Model (EDM) in a SQL Server or
Oracle environment can be accomplished using the Database Creation
utility. This utility runs scripts, which can be edited by the EDM
Administrator to create a brand new EDM schema in the SQL Server or
Oracle environment.
Database Upgrade
SQL Server or Oracle versions of Release 2003.14.x of the Engineers
Data Model (EDM) can be upgraded to Release 2003.16 using the
Database Upgrade utility. This utility runs scripts that upgrade the old
database tables and create new database tables while keeping the
integrity of the existing data.
R2003.16.0 Understanding Engineers Data Model: The Engineers Desktop EDM Installation 35
36 Understanding Engineers Data Model: The Engineers Desktop EDM Installation R2003.16.0
Troubleshooting
Basic Troubleshooting
EDM Database is not installed when using the Modify option in the
EDM installation.
Problem
When using the Modify option to add an Engineers Data Model,
MSDE Administration utility does not launch to install the database
and connect the ODBC drivers.
Workaround
Launch the MSDE Administration utility manually to add the new
MSDE Database. The MSDE Administration utility can be launched
from the following location: <installation folder>\EDM\MSDE
Utility\MSDEUtils.exe. For information on adding a new database, see
Installing Additional or Replacing EDM MSDE Databases on
page 49.
Connection Refused Error
Problem
When attempting to login to the SQL Server (MSDE) database, the
following message appears:
Error Code 0
Error Message: Network error IOException:
Connection refused: connect EDM 2003.16 Single User
Db
This error occurs due to the existence of an older version of SQL

Server. Windows XP will shut down the required TCP\IP port because
it detects an older version of SQL Server, which has known security
issues.
R2003.16.0 Troubleshooting: Basic Troubleshooting 37

Solution
To solve this problem, install the most recent patch or service pack for
SQL Server.
SQL Plus Not Found Error
Problem
While running DBUPDATE.EXE to update a SQL Server EDM
database an error occurs because SQL Plus utility cannot be found. The
message appears as follows:
The SQL Plus utility was not found under the

specified Oracle Directory, please check ODBC setup
for this source.
This error when multiple installs of Oracle exist.
Solution
To solve this problem, verifiy the correct Oracle Home is selected using
the Home Selector tool provided by Oracle. The path defined as
Oracle Home should have sqlplus.exe located within it. If sqlplus.exe is
located under a different folder, copy it to the Oracle Home location.
Missing Font Error
Problem
When generating Output Reports that have been customized in a pre-
2003.16.0.0 version the following error may occur:
38 Troubleshooting: Basic Troubleshooting R2003.16.0

This error occurs when Microsoft Office is not installed.
Solution
The solve this problem by changing the font used in the Landmark
Output Report .RPT file from 'Arial Unicode MS 8' font to 'Arial 8.5'
font.
This error may still occur for Output Reports created or customized in a
pre-2003.16.0.0 version of EDM. To fix this, install Microsoft Office
on the machine where the Reports are being generated or change the
font used in the .RPT file to 'Arial 8.5'.
R2003.16.0 Troubleshooting: Basic Troubleshooting 39

40 Troubleshooting: Basic Troubleshooting R2003.16.0

Appendix A: MSDE
Viewing, backing up, & restoring the MSDE EDM

database
This section details the procedure for viewing, backing up, and
restoring the MSDE EDM database.
MSDE (Microsoft Desktop Engine) is Microsofts middle-tier database

engine used by Landmark for Engineers Desktop standalone
implementations.
MSDE is intended to run as a background service on the PC, and

administers itself. It is Microsofts alternative to the Microsoft Jet
database with advanced database functionality. MSDE is also fully
compatible with Microsoft SQL Server.
Viewing MSDE Database Contents Using Microsoft Access

In previous versions of Landmark Drilling Data Management Well
operations reporting (DIMS) software, the System Administrator had
the ability to view and manipulate the database tables using Access.
MSDE has no user interface, and therefore the contents of the database
tables (for applications such as OpenWells) cannot be manipulated
directly with MSDE. A procedure is available that uses Microsoft
Access to view and manipulate the MSDE database contents.
This section outlines the procedure for viewing the MSDE database
tables through Microsoft Access. The steps to accomplish it are:
1. Open Microsoft Access
Note:
This procedure will only work with Microsoft Access 2000 or later and there is a
slight difference in the Access 2003 procedure.
R2003.16.0 Appendix A: MSDE: Viewing, backing up, & restoring the MSDE EDM database 41
File > New
The New dialog box appears.
In Access 2003,
there are inks on the
left side rather than
in this dialog.
3. In the General tab, select Project (Existing database).
The File New Database dialog box appears.
4. Navigate to the location where the new Microsoft Access project

(.ADP) file will be stored and specify a name for the project file in
the File name field (for example, C:\Landmark\EDT\EDM\MSDE
Utility\DB\EDM.ADP)
5. Click Create.
42 Appendix A: MSDE: Viewing, backing up, & restoring the MSDE EDM database R2003.16.0
The Data Link Properties dialog box appears.
6. Use the dropdown to select the Server name from the list of active
SQL Server and MSDE databases, or enter the Server name in the
Select or enter server name field. An example of the Server
name is <Machine Name>\edm.
7. In the Enter information to log on to the server area, select the

Use a specific user name and password option button.
8. Enter the user name and password in the fields provided.
Default Account
The default account user name for the EDM database is edm; the default account
password is landmark (in lower case).
9. Select the Select the database on the server option button.
10. Use the dropdown listbox to select the database name from the list
of active SQL Server and MSDE databases, or enter the database
name in the Select the database on the server field.
11. Select EDM.
12. Click the Test Connection button.
A dialog box should appear with the message, Test connection

succeeded." If this message is not received, review the procedure
and try again. If it is still unsuccessful, contact the administrator or
Landmark Support.
13. Click OK.
Access now works against MSDE exactly as though it was an Access

(Jet) database. All the tables are visible, and the database contents can
now be manipulated.
Using the MSDE Administration

The Landmark EDM MSDE Administration utility performs the
following functions:
installs an MSDE database server if one is not present on the

local machine,
copies a blank EDM database file (edm.mdf),
attaches the EDM database file to the MSDE database,
creates the user:
username: edm, password: landmark,
creates the default administrator account:
username: edmadmin, password: landmark,
creates default EDM Data Source Name (DSN) for ODBC

(EDM 2003.16 Single User Db).
Using the Default Account
The default administrator account has specifically been designed to allow

administrators to create users. Landmark recommends the edmadmin passwork be
changed to suit your companys needs. This account does not have full DBA
privileges to the EDM database.
1. To create an MSDE database if one has not been created before,

run the MSDE Administration utility installed with the Engineers
Desktop 2003.16 release. This utility can be found in the Windows
Start menu as follows:
Start > Programs > Landmark Engineers Desktop 2003.16 >

Tools > MSDE Administration
Note
If an MSDE database is currently installed, see Installing Additional or

Replacing EDM MSDE Databases on page 49 for instructions on installing
additional databases.
2. From the Landmark EDM MSDE Utilities window, use the default
path for the MSDE Directory or click the ... button to browse to the
location where the MSDE Server will be installed. The default
location is <install directory>\EDM\Databases.
3. Use the default path for the Database Directory or click the ...
button to browse to the location where MSDE database will be
stored. The default location is <install
directory>\EDT\EDM\Databases.
4. Click the Install and Start MSDE button to begin the installation
of the MSDE Server. The progress of the installation is shown in
the Status area of the MSDE Utilities window.
5. When the message Configuration successful appears in the

status window, the Microsoft SQL Server Desktop Engine is
installed, and the Database Name field in the Manage Database
area becomes available.
6. Click the Create EDM Instance button. The creation process is

displayed in the Status area.
7. When the message Database <database name> attached. Users

and DSN created. appears in the status window, a new instance of
the EDM database creation is complete.
Rebooting:
Rebooting the PC is not necessary.
Backing Up the EDM MSDE Database

To back up the EDM database from within the MSDE Administration
utility:
Tools > Backup Database
The Select a Database... window appears.
2. Select the database to be backed up in the Database Instance area.
3. Click the Backup button.
4. Navigate to the location where the backup of the database will be

stored.
5. Enter a File name for the backed up database.
6. Click Save to save a backup of the database.
OR
7. Click Cancel to return to the main window. A message will appear

stating, SQL Server BackupFile was not specified. Click OK.
Backup Permissions
Special permissions are required to backup a database. Permissions can be added

to a user profile in the EDM Administration utility. Ensure that default edm users
have permissions.
8. Click Cancel to return to the main window.
9. Click Exit to exit the MSDE Administration utility and close the
window.
Restoring the EDM MSDE Database

To restore the EDM database from within the MSDE Utility:
Tools > Restore Database
The Select a Database Backup File window appears.
2. Browse to the database file that will be used to restore the EDM
database.
3. Select the database to be restored and click Open.
Applications Running Against MSDE
The restoration of a database will impact all users/applications, as the

database being used will be replaced by a backup copy. Ensure that no
applications are running against the MSDE instance.
The Restore from Backup window appears.
4. Select a database in the Select a backup to Restore... area.
5. Click OK to return to the MSDE Utility window. The database is

restored and the database files that were replaced are renamed with
a _00x suffix.
OR
6. Click Cancel to return to the main window. A message will appear

stating, SQL Server BackupFile was not specified. Click OK.
7. Click Exit to exit the MSDE Administration utility and close the
window.
Installing Additional or Replacing EDM MSDE

Databases
In cases where there is a current version of MSDE installed, the

Landmark EDM MSDE Utility window will appear.
1. To add a new database instance, select the Add New option and
enter the name of the new database instance in the field provided.
MSDE Database Name
Errors can occur if the MSDE Database name contains spaces or special
characters (e.g., #, &, etc).
OR
To replace the MSDE database instance, select the Replace option

and select the database instance to be replaced from the list
provided. A clean EDM database will overwrite the existing EDM
instance.
2. Enter the appropriate Administrator account name and

Administrator password.
R2003.16.0 Appendix A: MSDE: Installing Additional or Replacing EDM MSDE Databases 49

3. Activate the AutoShrink checkbox to enable the autoshrink

setting. This setting will reduce the database file size by removing
unused space periodically. There will be no requirement to
manually compact the database.
4. If the default administrator account (sa) created when MSDE is

initially installed has been removed, enter the appropriate
Administrator account name and Administrator password
5. Enter the new Data Source Name.
Overwriting ODBC Connections
If you leave the Data Source Name as it appears by default, this will overwrite
the ODBC connection to the current database.
6. Enter the Maximum Server Memory. Landmark recommends

entering 2,147,483,647 MB.
7. Click OK.
A new instance of the EDM database is created.
MSDE Installation Issues
MSDE Utils Error Description

For certain PCs the Microsoft Desktop Engine (MSDE) install may
sometimes report the following error when configuring the new MSDE
server:
MSDE Utils
Error occurred in
AttachDatabase()
Error Number: 5105
Error Source: Microsoft SQL-DMO (ODBC
SQLSDtate:42000)
Error Description: [Microsoft][ODBC SQL Server
Driver}Device activation error. The physical file
name 'C:\Landmark\EDM\Common-Files\Data
Services\Database\edm.mdf' may be incorrect'
This error occurs if MSDE is already installed on the PC and is still

running while its database files are deleted.
50 Appendix A: MSDE: Installing Additional or Replacing EDM MSDE Databases R2003.16.0

To resolve this error, prior to installing EDM:
ensure that MSDE has been uninstalled
reboot the computer to ensure all components have been

removed
run the EDM installation
SQL Server Desktop Engine Error Description

For certain PCs the Microsoft Desktop Engine (MSDE) install may
sometimes report the following error when configuring the new MSDE
server:
This error occurs due to the Microsoft MSDE installation attempting to

install Microsoft Office demonstration databases pubs and northwind.
These are optional databases which may have been set when the user
installed Microsoft Office.
Click OK and continue with the installation.
SQL Server 7.0 Server Installation Issue

The Common Installer prompts for the installation of Microsofts
MSDE (Microsoft Desktop Engine), which is the standalone database
supported by EDM. Please note that if you are installing MSDE on a
machine that already has SQL Server 7 Server installed, the following
errors may occur:
Microsoft SQL Server Desktop Engine
Internal Error 2755. 1632,

D:\MSDE\msde\setup\sqlrun.msi
Microsoft SQL Server Desktop Engine

An internal error occurred during install (failed

to load package id), Contact Microsoft Technical
Support.
MSDE Utils
SQL Server start failed.

SQL-DMO error: 429 ActiveX component can't create
object
MSDE Utils
Error occurred in
AttchDatabase()
Error Number: 429
Error Source: MSDEUtils
Error Description: ActiveX component can't create
object
The following solution must be implemented prior to running the

CDDM Common Installation.
1. Rename SQLBOOT.DLL located in the C:\MSSQL7\BIN.
2. Run the Common Installation.
3. Return the SQLBOOT.DLL file to its original name.
SQL Server 2000 Client Tools Installation Issue

The following procedure must be implemented on PCs that have SQL
Server 2000 Client Tools installed to successfully configure the MSDE
database and data sources.
During the Engineers Desktop 2003.16 installation, you are prompted

to install the Engineers Desktop MSDE database.
1. To install MSDE Databases on this machine, select Yes.
2. If SQL Server 2000 Client Tools is present on the PC, the

following message appears.

3. Click OK to continue with the Engineers Desktop installation.

The MSDE database is not installed at this time.
To install the MSDE database once the Engineers Desktop installation

has been fully completed, follow these steps:
Uninstall SQL Server 2000 Client Tools
Install the MSDE database. Using the MSDE Administration

on page 44 contains instructions for installing the MSDE
database.
Reinstall SQL Server 2000 Client Tools.


Appendix B: Installation Flow Chart
This section describe the implementation process for installing the

Engineers Desktop database and suite of applications. Where
applicable related documents are referenced. The location of each
related document can be found in Appendix C: Useful and Related
Documents on page 61.
Check that the Engineers Desktop System Requirements have been met for
each machine to be used. See EDT Drilling Summary Level Release Notes.
Install Adobe Acrobat Reader located on the

R2003 Volume 2 CD
Uninstall FLEXlm license servers older than R2003.0

(FLEXlm version 7.2e)
Choose the
Database Platform
Oracle SQL Server MSDE
A B C
R2003.16.0 Appendix B: Installation Flow Chart 55

A B C
Oracle SQL Server MSDE
See EDM Drilling Database Guide
Obtain Licensing
Yes
Citrix environment?
No
See EDT on Citrix
Install Third-Party Component Installation. (See

Third-Party Components Installation on page 9)
Install EDM Database and tools. (See EDM

Database and Tools Installation on page 11)
56 Appendix B: Installation Flow Chart R2003.16.0

Server Select EDM Stand-Alone

Installation Type
Install Third-Party Components on Client

machine (See Third-Party Components
Installation on page 9)
Share Client installation folder on Server

(See Client Installation Workflow on
page 23)
Run Client Installation from the Client

machine. (See Client Installation Workflow
on page 23)
Install Engineers
Desktop
Applications
See EDT Drilling Installation

Guide

Server Select Drilling and

Stand-Alone
Completions
Installation Type
Run Client Installation from

the Client machine. (See EDT
Drilling Installation Guide)
Migrate Data Migration or No Legacy Data

Update?
Update
For pre-EDM Landmark data see EDM Drilling
Data Migration. Guide
For non-Landmark data, contact Customer See EDM Drilling Database Guide.
Support for information on custom data
migration.

Copy the following legacy files:

EDM images/logos <install directory>\Common Files\Images;
WELLPLAN templates .TPT <install directory>\WELLPLAN\Report\Output\Workspace;
COMPASS magnetic files .GAM <install directory>\COMPASS\Config\Geomagnetic
Models;
StressCheck templates .SCT <install directory>\StressCheck\Client;
PROFILE templates .PPC can be copied to the template folder defined by the user.
PROFILE symbols .PSY <install directory>\Common Files\WellSchematic\Symbols;
OpenWells filters .QRY users Windows profile e.g., C:\Documents and
Settings\<user>\Application Data\Landmark\OpenWells\Queries.
Login, and start using Applications.


Appendix C: Useful and Related

Documents
Release Notes
Landmarks Release Notes are an integral part of each release. These

documents outline important installation information such as hardware
and operating system requirements, installation pre-requisites, product
dependencies, and licensing. Release Notes also include a summary of
enhancements and new functionality for the products. In addition to
lists containing fixed and known problems, information on contacting
Landmark Support is included.
Release 2003.16 contains two separate installations, each with its own
Release Notes document. These two documents are EDM Release
Notes and EDT Drilling Summary Level Release Notes. These
documents can be found in the following locations:
EDM Release Notes can be found on Volume 5 CD
EDT Drilling Summary Level Release Notes can be found on

Volume 6 CD
In addition, Release Notes are available for the following Drilling

& Completions applications: OpenWells, PROFILE, Data
Analyzer, WELLPLAN, COMPASS, StressCheck, and
CasingSeat. These documents can be found in the Windows Start
menu once the Drilling & Completions installation has been
completed (e.g., Start > Programs > Landmark Engineers Desktop
2003.16 > Documentation > Release Notes).
R2003.16.0 Appendix C: Useful and Related Documents: Release Notes 61

Manuals
Landmark manuals are available with each release of the Engineers

Desktop. The main function of these manuals is to help clients deploy
the Engineers Desktop with ease, and to answer questions that may
arise during its deployment. Manuals are available in .PDF format on
the installation CDs, and accessible through the Windows Start menu
once the installations have been completed. This section describes each
of the manuals available with Release 2003.16.
Planning the EDT Installation

The Planning the EDT Installation manual explains the different
installation procedures for implementing the Engineers Desktop
2003.16 based on client needs. This manual also details where to find
information on upgrading previous versions of EDM, migrating data
from pre-EDM applications, and using the applications.
This document is available in .PDF format (EDT_PlanningInstall.pdf)

when each of the installations is run. Once an installation has been
completed, it is accessible through the Windows Start Menu (e.g., Start
> Programs > Landmark Engineers Desktop 2003.16 > Documentation
> User Guides).
EDM Installation Guide

The EDM Installation Guide contains information on and procedures
for the installation of the Third-Party applications and the Engineers
Data Model (EDM) on a SQL Server (MSDE) platform. This guide
also offers a Troubleshooting section.
This document is available in .PDF format (EDM_Install.pdf) when the

installation is run. Once an installation has been completed, it is
accessible through the Windows Start Menu (e.g., Start > Programs >
Landmark Engineers Desktop 2003.16 > Documentation > User
Guides).
EDT Drilling Installation Guide

The EDT Drilling Installation Guide contains information and
procedures for installing the Engineers Desktop 2003.16 Drilling &
Completions applications. In addition, this guide includes a Getting
62 Appendix C: Useful and Related Documents: Manuals R2003.16.0

Started chapter to familiarize clients with the basics of the Drilling &
Completions applications.
This document is available in .PDF format (EDT_Drilling_Install.pdf)

when the installation is run. Once an installation has been completed it
is accessible through the Windows Start Menu (e.g., Start > Programs >
Landmark Engineers Desktop 2003.16 > Documentation > User
Guides).
EDM Drilling Database Guide

The EDM Drilling Database Guide contains information on database
creation on an Oracle or SQL Server or MSDE environment, as well as
information on how to upgrade previous versions of the EDM database
to version 2003.16. This manual is meant for Drilling & Completions
users of the EDM database only.
This document is available in .PDF format

(EDM_Drilling_Database.pdf), and can be accessed from the Windows
Start Menu once the Drilling & Completions installation has been
completed (e.g., Start > Programs > Landmark Engineers Desktop
2003.16 > Documentation > User Guides).
EDM Drilling Data Migration Guide

The EDM Drilling Data Migration Guide explains the process of
migrating pre-EDM versions of DIMS, COMPASS, and WELLPLAN
data to the EDM platform. This manual takes the user through the
process of preparing the data for migration, and the three steps involved
in migrating the data. The migration of StressCheck and CasingSeat
data is also briefly covered in this manual.
This document is available in .PDF format

(EDM_Drilling_DataMigration.pdf) and can be accessed from the
Windows Start Menu once the Drilling & Completions installation has
been completed (e.g., Start > Programs > Landmark Engineers
Desktop 2003.16 > Documentation > User Guides).
EDT on Citrix
The EDT on Citrix guide outlines procedures for installing the
Engineers Desktop in a Citrix environment. This document is
available in .PDF format (EDT_Citrix.pdf) on Volume 6 CD.
R2003.16.0 Appendix C: Useful and Related Documents: Manuals 63

Online Help
How to use Online Help

The Engineers Desktop uses two types of online help for each
application. Most online help formats are shipped using Microsoft
HTML Help. Online help can be accessed from the applications
menubar or by using the F1 key to access context-sensitive help.
Using Microsoft HTML Help

Microsoft HTML Help is an online Help system that is based on the
HTML (Hypertext Markup Language) format. HTML Help is
comprised of a single .CHM file. This file launches the tri-pane HTML
Help Viewer. The three panes are as follows:
The toolbar pane is used to navigate back and forward through

topics, print topics, and Show/Hide the HTML topics.
The navigational pane is used to navigate a Table of Contents

(Contents tab), a list of key words (Index tab), and online glossary
items (Glossary tab).
The topics pane is used to display the various topics in HTML

format.
Using WebHelp
WebHelp is also an online Help system that is based on the HTML
(Hypertext Markup Language) format. WebHelp also contains a similar
tri-pane layout to HTML Help, but it is an uncompiled help system.
This uncompiled Help system supports a variety of browsers and
platforms. WebHelp features include: a table of contents, an index, a
glossary, and full-text search. WebHelp is compatible with most
browsers.
Refer to Online Help Viewing Problems Due to Microsoft Security

Updates section in the EDT Drilling Summary Level Release Notes for
accessing online help.
64 Appendix C: Useful and Related Documents: Online Help R2003.16.0

Appendix D: Landmark Support
Contacting Support
Landmark operates Technical Assistance Centers (TACs) in Houston, Texas, Leatherhead, UK

and Perth, Australia. Additional support is provided through district support offices around the
world. If problems cannot be resolved at the district level, our escalation team is called to resolve
your incidents quickly.
Support information is always available on the Landmark Graphics Support internet page located
at: http:\\www.lgc.com\customersupport.
Technical Assistance Centers

North America 713-839-2200 (Houston, TX, USA)
7:30 am - 5:30 pm Central Standard Time Toll Free 1-877-435-7542
Monday - Friday, excluding holidays (1-877-HELP-LGC)
Fax: 713-839-2168 (Houston, TX)
Fax: 512-292-2200, 2220 (Austin, TX)
Fax: 907-275-2655 (Anchorage, AK)
Fax: 303-796-0807 (Denver, CO)
Fax: 403-262-1929 (Calgary, Canada)
Email: support@lgc.com
Latin America 1-713-839-3405 (Houston,TX,USA)

(Spanish, Portuguese, English) Fax: 713-839-3646
7:00 am - 5:00 pm Central Standard Time Email: soporte@lgc.com
Local normal business hours
Toll Free from:
Argentina: 0800-800-5263
Brazil: 0800-891-0837
Chile: 800-201-898
Colombia: 01800-915-4743
Mexico: 001-888-438-1296
Peru: 0800-51634
Trinidad: 1-888-438-1296
Venezuela: 0-800-526-3627
Toll Free from local area:

Ecuador (Quito) (02)226-1908
R2003.16.0 Appendix D: Landmark Support: Contacting Support 65

Europe, Africa, Middle East 44-1372-868686 (Leatherhead, UK)

8:00 am - 5:30 pm Local Time Fax: 44-1372-868601 (Leatherhead, UK)
Monday - Friday, excluding holidays Fax: 44-1224-723260 (Aberdeen, UK)
Email: eame_helpdesk@lgc.com
Asia, Pacific 61-8-9481-4488 (Perth, Australia)

8:00 am - 5:00 pm Local Time Toll-free 1-800-448-488
Monday-Friday, excluding holidays Fax: 61-8-9481-1580
Email: apsupport@lgc.com
Toll-Free from:
China: 10-800-6100-253
Indonesia: 001-803-61284
Japan: 00531-61-0021
Malaysia 1800-803-687
New Zealand 0800-400-555
Philippines 1800-1611-0207
South Korea 00308-61-0046
Taiwan 00801-61-1350
Thailand 001-800-611-2784
Toll Free from local area:

Vietnam: 84-8-9191901
District Support Offices

Republic de Angola (Luanda) 1-817-493-5900
8:00 am - 5:00 pm Local Time Fax: 1-817-493-560
Monday - Friday, excluding holidays Email: eame_helpdesk@lgc.com
Argentina (Buenos Aires) 54-11-4312-8411

9:00 am - 6:00 pm Toll Free 0800-800-5263
Local normal business hours Fax: 54-11-4311-9566
Email: soporte@lgc.com
Australia (Perth) 61-8-9481-4488

8:00 am - 5:00 pm Local Time Toll Free 1800-448-488
Monday - Friday, excluding holidays Fax: 61-8-9481-1580
Brazil (Rio de Janeiro) 55-21-3974-4000 or

8:00 am - 5:30 pm Toll Free 0800-891-0837
Brunei (Bandar Seri Bagawan) 67-3-233-5319

8:30 am - 5:30 pm Local Time Email: apsupport@lgc.com
Monday - Friday, excluding holidays
66 Appendix D: Landmark Support: Contacting Support R2003.16.0

Canada (Calgary) Toll Free 1-877-435-7542

7:30 am - 5:30 pm Mountain Time (1-877-HELP-LGC)
Monday-Friday, excluding holidays Fax: 403-262-1929 (Calgary, Canada)
Fax: 713-830-2168 (Houston, TX)
Email: support@lgc.com
Chile (TAO TAC, Houston, Texas) Toll Free 800-201-898

Colombia (Bogota) 57-1-326-4000-57-1-326-6710

8:00 am - 5:00 pm Toll Free 01800-915-4743
Ecuador (Quito) 59-32-226-1844 (ext 146)

8:00 am - 5:00 pm Toll Free from Quito (02)226-1908
Egypt (Cairo) 20-2-517-3095

9:30 am - 7:30 pm Local Time (ask for Landmark Technical Support)
Local Business Days, excluding holidays Fax: 20-2-353-2608
India (New Delhi) 91-11-622-1885

9:00 am - 5:30 pm Local Time (c/o Samit Enterprises)
Email:
Indonesia (Jakarta) 62-21-3003-9039 or

Malaysia (Kuala Lumpur) 603-2164-1121 or

Monday - Friday, excluding holidays Fax: 603-2164-1135
Mexico (Reynosa) 52-555-208-3533

8:00 am - 6:00 pm 52-555-208-3868
Local normal business hours Toll Free 001-888-438-1296
Local Office Fax: 52-555-514-7646
Support Fax: 1-713-839-3646

New Zealand (New Plymouth) 61-6-755-2318

Nigeria (Lagos) 234-1-262-0765

People's Republic of China (Beijing) 86-10-8486-4501

9:00 am - 5:30 pm Local Time Toll Free 10-800-6100-253
Monday - Friday, excluding holidays Other Phone: 10-800-810-0209
Fac: 86-10-8486-4819
Email bjsupport@lgc.com
or apsupport@lgc.com
Peru (Lima) Toll Free 0800-51634

Russia (Moscow) 7-095-755-8300

Taiwan Toll Free 00801-61-1350

8:30 am - 5:30 pm Local Time Fax:
Monday-Friday, excluding holidays Email: apsupport@lgc.com
Thailand (Bangkok) 66-2-278-8100

8:00 am - 5:00pm Local Time Toll Free 001-800-611-2784
Trinidad & Tobago (TAO TAC, Houston, TX) Toll Free: 1-888-438-1296
7:00 am - 5:00 pm Central Standard Time Fax: 1-713-839-3646
(Houston, TX) Email: soporte@lgc.com
Local normal business hours
United Arab Emirates (Dubai) +971-4-3313142

Local Business Days, excluding holidays Fax: +971-4-3315837
Email: gulf_support@lgc.com

Venezuela (Caracas) 58-212-953-0774

8:00 am - 5:00 pm Toll Free 0-800-526-3627
Vietnam (Ho Chi Minh City) 84-8-910-1901

Helpful internet links are shown below.
Name Website Address

Landmark Graphics home page http://www.lgc.com
Landmark Graphics FTP Site ftp://ftp.lgc.com
Oracle home page http://www.oracle.com
FLEXlm license management software http://www.macrovision.com/products/
home page legacy_products/flexlm/index.shtml
Microsoft SQL Server home page http://www.microsoft.com/sql/default.asp
Adobe Acrobat Reader http://www.adobe.com
Microsoft MSDE http://www.microsoft.com/sql/default.asp


Index
A flowchart 55
modify 27
About this Manual 1 previous versions 3, 11, 17, 19, 22
Add/Remove Programs 27 quick start 3
remove 27, 29
B repair 27, 28
server 7
backing up 44 Third-Party Components 6, 9, 23
Backing Up the MSDE Database 44 Installation Flow Chart 55
bitlocks 8
not supported by OpenWorks 9
L
C LAM 2003 Uninstall 31
Landmark Support 65
Cancel button 28 legacy files 8
Client 7, 23 license
Control Panel 27 and OpenWorks 9
bitlock 8
FLEXlm 8
D
Database Creation 35 M
Database Upgrade 35
Database Upgrade Utilities 35 Manuals 62
Documents 61 Modify Option 27
EDM Drilling Data Migration Guide 63 MSDE 41
EDM Drilling Database Guide 63 Additional Databases 49
EDM Installation Guide 62 Replacing Databases 49
EDT Drilling Installation Guide 62 MSDE Administration 7, 22, 34
EDT on Citrix 63 MSDE Database 41, 44
Drilling Data Migration 34 MSDE Uninstall 31
E O
EDM Administration 33 Online Help 64
EDM Installation Procedure 5 Oracle 6
EDT Report Manager 33
Engineers Data Model 33
Engineers Desktop 33 P
Platform Notes 2
F Pre-requisites 3, 5
Previous Versions 5, 17, 19, 22
FLEXlm 6, 8, 9 Production & Economics 1
I R
Implementation Plan 6 Rebooting 21, 26, 28, 29, 30
install 5 Release Notes 61
client 7, 23 Remove Option 27, 29
R2003.16.0 71
Repair Option 27, 28

repairs to EDM 29
S
Server Installation 7
SP2 11
T
Third-Party Components 6, 9, 23
Troubleshooting 37
U
Uninstall 27
Database Tools 5, 27
LAM 2003 31
Modify installation 27
Modify Option 27
MSDE 31
Procedures 27
Rebooting 28, 29, 30
Remove installation 27
Remove Option 29
Repair installation 27
Repair Option 28
Select Components window 28
Upgrade 11
V
Version
install pre-EDM 11
viewing 41
Viewing MSDE Database 41
W
Website Addresses 69
Windows XP SP2 11
X
XP SP2 11
72 R2003.16.0

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EDM Installation Guide

2006 Landmark Graphics Corporation

R2003.16.0 June 2006

Landmark Graphics Corporation

About this Manual .......................................................................................................... 1

Quick StartThe Installation Process In a Nutshell ................................... 3

Uninstall Procedures .................................................................................................... 27

Understanding Engineers Data Model .............................................................. 33

Appendix A: MSDE ........................................................................................................ 41

Appendix B: Installation Flow Chart .................................................................... 55

Appendix C: Useful and Related Documents ................................................. 61

Appendix D: Landmark Support ............................................................................ 65

About this Manual

Welcome to Landmark's Windows-based Engineer's Desktop (EDT)

The information in this manual is applicable to the Engineers Data

How To Use This Manual

Prior to installing the EDM platform, certain third party applications

The EDM installation must be completed prior to installing EDT

R2003.16.0 About this Manual: Overview 1

Whats in this Manual

Quick StartThe Installation Process In a Nutshell on page 3 -

Installation on page 5 - This chapter reviews the requirements for

Uninstall Procedures on page 27 - This chapter outlines the

Understanding Engineers Data Model on page 33 - This chapter

Troubleshooting on page 37 - This chapter contains information to

Appendix A: MSDE on page 41 - This chapter details procedures

Appendix B: Installation Flow Chart on page 55 - This chapter

Appendix C: Useful and Related Documents on page 61 - This

Appendix D: Landmark Support on page 65. This chapter

2 About this Manual: Overview R2003.16.0

Quick StartThe Installation Process In

Engineers Desktop 2003.16 can co-exist with the 2003.14.x version of

Installation sequence of events is IMPORTANT, and MUST be done in

1. First, you must run the Third-Party installation (available on CD

3. Finally, run the Drilling & Completions installation (CD Volume

4. If you have an existing EDM database, it must be updated to the

Note: Manuals in PDF format that contain details of these procedures

R2003.16.0 Quick StartThe Installation Process In a Nutshell: 3

4 Quick StartThe Installation Process In a Nutshell: R2003.16.0

Hardware and Software Requirements

Hardware and software requirements are outlined in this chapter and in

This document is also available in .PDF format when each of the

EDM Installation Procedures

Pre-2003.16 Versions of EDM

1. Upgrade the Operating System, if necessary. For Windows 2000,

2. Before installing products load Adobe Acrobat Reader (available

R2003.16.0 Installation: Pre-requisites 5

3. Install Oracle (if you are using Oracle).

For information on installing EDM on Oracle see the following manuals:

4. Patch Oracle (if you are using Oracle).

5. Uninstall any existing FLEXlm license servers (LAM servers)

6. The Third-Party Components Installation must be completed

7. Obtain licensing or bitlock from Landmark.

1. Log in using the PCs local administrator account.

Important Installation Notes!

The person completing the installation MUST be logged in with local

In addition, when installing from a network location the administrator

ALL open programs should be closed prior to the commencement of the

2. Run the Third-Party installation from the Engineers Desktop

3. Start the installation from the Engineers Desktop EDM Volume 5

6 Installation: Implementation Plan R2003.16.0

4. There are no longer separate installs for Stand-Alone or Server.

5. Select the components to be installed. The files will be installed.