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1. Excluding any pay problems, how could the airline mechanics job be
redesigned?
Another thing they have to consider is the satisfaction of the employee. They cant
perform at their optimum if they are not satisfied with their work. Hence, open
communication is suggested. A two-way feedback system is needed in order for the
employees to relay what they really want and at the same time, the employers
could give feedback to its employees regarding their performance.
Physical and mental health should always be a priority of the employers towards its
employees. There should also have autonomy in the work-schedule but they have to
make sure that when the company needs them, they should be alert in responding
the call.
For task-based approach, here are some tasks for an airline mechanic:
Examining engines
Troubleshooting problems
Skiils
Repairing - Repairing machines or systems using the needed tools.
Troubleshooting - Determining causes of operating errors and deciding
what to do about it.
Critical Thinking - Using logic and reasoning to identify the strengths
and weaknesses of alternative solutions, conclusions or approaches to
problems.
Knowledge
Mechanical - Knowledge of machines and tools, including their designs,
uses, repair, and maintenance.
English Language - Knowledge of the structure and content of the
English language including the meaning and spelling of words, rules of
composition, and grammar.
Engineering and Technology - Knowledge of the practical application of
engineering science and technology. This includes applying principles,
techniques, procedures, and equipment to the design and production
of various goods and services.
Customer and Personal Service - Knowledge of principles and
processes for providing customer and personal services. This includes
customer needs assessment, meeting quality standards for services,
and evaluation of customer satisfaction.
Abilities
Attention to Detail - Job requires being careful about detail and
thorough in completing work tasks.
Dependability - Job requires being reliable, responsible, and
dependable, and fulfilling obligations.
CASE ANALYSIS
Mechanics are leaving the Airlines (due to fatigue and workshifts) for better
mechanic jobs, which might result to more delayed flights
A. Strength
1. The work of the mechanics is the backbone of flying
B. Weakness
1. Agency does not limit the number of hours a mechanic can work as it does
with airline pilots
C. Opportunity
1. Better mechanic jobs in power plants, electronics firms, railroads, auto
industries and amusement parks
D. Threat
1. Number of mechanics licenses has dropped by 2/3 in nine years from over
24,000 per year in early 90s to almost 8,000 per year now.
III. Alternative Courses of Action
With this option, more mechanics will surely resign. Better opportunities are
always around the corner for mechanics since they are already declining in
number, hence their demand is very high.
IV. Recommendation
I recommend the first option which is to push for airline mechanic job
redesign.