HND Assignment Brief

Session: February 2017

Programme title CPK 36 Pearson BTEC Level 5 HND Diploma in Health and Social Care

Unit number and title 16 Understanding Specific Needs in Health and Social Care
Understanding customers who have Certain Needs in Health
Assignment number & title 1 of 1 and Social Care

Mr Pindurai Makufa, Mr. Ben Maher; Mr Enayet Sarwar; Mr Surajudeen

Assessor (s)
Shitta

Issue Date 1 March 2017

Final assignment
5 10 June 2017
submission deadline

Late submission deadline
12 17 June 2017
The learners are required to follow the strict deadline set by the College for
submissions of assignments in accordance with the BTEC level 4 7
submission guidelines and College policy on submissions. They should
also refer to Merit and Distinction criteria that require evidence of meeting
agreed timelines and ability to plan and organise time effectively without
which the learner may not expect to receive a higher grade.

Resubmission deadline TBA

In-class feedback will be available from draft submissions on a task-by-task

basis as a formative feedback and also for initial submission.
Feedback
Final feedback will be available within 2 3 weeks of the assignment
submission date.

The work you submit must be in your own words. If you use a quote or an
illustration from somewhere you must give the source.
General Include a list of references at the end of your document. You must give all
your sources of information.
Guidelines Make sure your work is clearly presented and that you use readily
understandable English.
Wherever possible use a word processor and its spell-checker.

Internal verifier Morris A Anglin

Signature (IV of the

morris@iconcollege.com Date 20/1/2017
brief) *

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 ICON College of Technology and Management
Pearson BTEC Level 5 HND Diploma in Health and Social Care (QCF)
Unit 16: Understanding Specific Needs in Health and Social Care
Session: February 2017
Recommended Word limit: Maximum 3,500

This Unit will be assessed by assignment

You are strongly advised to read Preparation guidelines of the Coursework Document before
answering your assignment.

Task 1: LO1 Understand perceptions of health, disability, illness and behaviour

(Up to 750 words)

Scenario

You are working in Health and Social Care as a Health Care Assistant (HCA). One of your clients,
Peter is a 42 year old man with Cerebral Palsy and is diagnosed with a mental illness Bi-polar
Affective Disorder. The Cerebral Palsy affects his hearing and use of lower limbs. He is in receipt of
24 hour support and copes well with his impairment in general, undertaking various activities at a local
theatre group and also goes swimming every day. He is very capable intellectually and has requested
that you provide him with a summary report of recent academically informed research on the theme of
how perceptions of Disability have changed in recent years and Government policies that have made
a difference to the lives of Disabled people in relation to accommodation, work, rights and
safeguarding.

What to do (information pack report)

In your information pack you must:

1.1 Analyse concepts of health, disability, and illness and behaviour in relation to users of health and
social care. [P1.1]
1.2 Assess and discuss how perceptions about specific needs have changed. Link your answers to
the case study. [P1.2]
1.3 Analyse the impact of past and present legislations, social policies, society and culture on the
ways that services are made available for individuals such as Peter and his family. Cite specific
legislations and link them to your analysis [P1.3, M1]

You must include in the information pack a reflective analysis to show how the knowledge you gained
in Unit 10: Safeguarding in Health and Social Care is linked/related to Unit: 16 Understanding
Specific Needs in Health and Social Care. Using AC 1.3 above on past and present legislations,
reflect on the link of safeguarding legislations , policies and the effect of culture, values on individuals
who have been victim of abuse or service users who are disabled that are found in Unit 10.

To achieve M1, judgements made about legislations social policies, society and culture and relate them to
the case study and analysis of the impact they have on the way services are made available for individuals
with specific needs must be demonstrated.

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Task 2: LO2 Understand how health and social care services and systems support individuals
with specific needs.

(Up to 750 words)

Scenario

What you must do (produce a brochure)

You are asked to produce a brochure on social care services and systems that support individuals
with specific needs.

Anis a 60 years old man had a brain Haemorrhage at his late 40s. He had three brain surgeries which
left him paralysed to the right side of his body and also with permanent speech impairment. At a later
stage he regained his partial speech. His wife Nilam and his daughter Nafis are his only company at
home. Continuous caring of Anis made Nilam isolated from her personal and social life. She was
recently diagnosed with hypothyroid disease. Her continuous caring role and the mothers
responsibility to Nafis significantly contributing on her already developed depressed condition.
Domiciliary care service of her choice provides workers three times in a week to care for her. One day
a man comes in the morning to provide bathing services and other two days they come to support her
with household chores. Nilam is taking 4 different types of medication and Nafis is extremely busy
with her studies and her extra caring role for her parents. You are asked to produce a brochure on
social care services and systems that support individuals with specific needs.

2.1 You must analyse the different care needs of individuals such as Anis, his wife Nilam and his
daughter Nafis with specific needs. [P2.1, M2]
2.2 In the second part of your brochure you should explain current systems for supporting individuals
such as Anis, his wife and his daughter in the case study. [P2.2]
2.3 Finally, you should evaluate the services available in a chosen locality for individuals with specific
needs. [P2.3, D1]

To achieve M2 relevant theories have been applied when analysing physical needs, social needs,
emotional needs , language needs, intellectual needs , spiritual needs of individuals such as Anis, Nilam
and Nafis in the case study.
To achieve D1, conclusions have been arrived through synthesis of ideas and are justified when evaluating
with examples of services available in a specific locality for individuals with specific needs.

You are asked to produce a brochure for LO2

A brochure is a marketing material, in the present case, which contains social care systems and
support available for the service users with special needs

Your response includes needs of the users, current system and support available to meet the needs
and an evaluation of current services in a specific locality. You can include images and diagrams in
your brochure, though important to explain these. Remember that you will need to include secondary
references to quality academic texts

To produce a brochure you need to use Microsoft Word as your chosen application

1. Open a Word document. ...

2. On the upper left, click the "File" menu.
3. In the left vertical column, click the "New" tab.
4. Scroll down and select Brochures from the available templates.
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 5. Select "Brochures" from the available templates.

Task 3: LO3 Understand approaches and intervention strategies that support individuals with
specific needs.

(Up to 1000 words)

Scenario

What you must do academic article

You have been commissioned by a Health and Social Care journal to write an academic article
entitled After the Bournewood Case contemporary approaches to Learning Difficulty/Older
Peoples Care and Support/Challenging Behaviour. A link to the Bournewood Case is available at:
https://www.youtube.com/watch?v=pz5Ecovjs4w or in your unit on the ICON VLE.

The editors have asked you to provide examples of good and/or improved practice in relation to
specific needs in Health and Social Care this can include Learning Difficulty, Older Peoples Care
Needs, Challenging Behaviour and other specific needs covered on the course. They have indicated
that particular attention should be paid to covering the significance in recent and emerging
approaches to supporting individuals with Specific Needs and also when possible indicate their
overall impact.

3.1 The first section of the guidance you must explain the approaches and interventions available to
support individuals with specific needs. [P3.1]
3.2 In the next section of the guidance you must evaluate the effectiveness of intervention strategies
used for service users with specific needs. [P3.2, D2]
3.3 Finally, in the guidance discuss the potential impact of emerging developments on support for
individuals with specific needs. [P3.3, M3]

To achieve M3, a coherent discussion of concepts about the potential impact of emerging developments
with examples given for the intended audience must be demonstrated on support with specific needs.

To achieve D2, substantial activities and investigations have been planned managed and organised and
your answer will demonstrate that you have looked at both sides of the arguments and give examples of the
effectiveness of intervention strategies used for users with specific needs.

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Tasks 4: LO4 Understand strategies for coping with challenging behaviours associated with
specific needs.

(Up to 750 words)

What to do (fact sheet)

Mr. JC is an 85 year old religious man and has been attending Day Care to reduce his isolation in
order to maintain a stable mental health condition. A severe stroke few years back left him with slow
mobility and partial speech impairment.

He has a habit of using specific chairs in the lounge and in the dining hall. His food intake is also
specific in terms of choosing a specific piece from a whole fish, which the day centre provider
purchases from a local fish market. Any change of these choices causes him to become agitated and
angry.

When he is angry he becomes very aggressive and starts swearing at staff members using extremely
degrading words in his native tongue. His aggressive attitude over time towards the staff has
significantly increased. He believes that apart from the manager everyone has bad manners and also
that everyone including the other service users has issues against him.

The care staff team became very unhappy due to his anger and aggressive behaviour. The social
worker was contacted to review his case. He became angry while the meeting with the social worker
was in progress. The social worker understood the situation and medical support was requested.

It is the responsibility of the manager to defuse the dissatisfaction of the members of staff and also to
ensure that the best possible service is provided to Mr. JC. It is expected that you will produce a fact
sheet for AC 4.1; 4.2; 4.3 which will include the different concepts of challenging behaviour, and
include the impact of challenging behaviour and also analyse strategies.

4.1 In the first section produce a fact sheet that will explain different concepts of challenging
behaviour. [P4.1]
4.2 The second section you must describe the potential impact of challenging behaviour on health
and social care organisations. [P4.2]
4.3 Finally, in the third section of the fact sheet, you must analyse strategies for working with
challenging behaviours associated with specific needs. [P4.3, D3]

You must include in your fact sheet a reflective analysis to show how the knowledge gained in Unit 1:
Communicating in Health and Social Care Organisations is linked to Unit 16 Understanding Specific
Needs in Health and Social Care. For example using AC 4.3, in Unit 16 reflect on how communication
can also impact challenging behaviours positively/negatively and how it is linked to AC 1.4 in Unit 1.
You may have to go back to your Unit 1 and review AC 1.4

To achieve D3, your evidence should demonstrate strategies relating to working with challenging behaviour
associated with specific needs such as found in the case study.

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 Further Guidance for the fact sheet for LO4

The point of a fact sheet is to get the reader to do something. More information than you need to
convince them is a waste of the reader's time and risks losing their attention.

One to two page is best

Remember to include references to Quality academic sources.
Make it readable - use at least 12 point font
Keep the text brief - no one wants to read tons of information in small font
Keep the most important information in the first paragraph - what the issue is, what action is
needed, and label the main message(s)
Give references for more information - in electronic communications you can offer links
The fact sheet must be self-contained - do not refer to previous documents or assume that
they remember the information
Use bullets when you can
Leave lots of white space
Make it very clear what you want them to do - Bold, text boxes, and graphics add emphasis
Give them all the tools they need to take the action - do not list "challenging behaviour
instead explain why they are challenging behaviour

Relevant Information

To gain a Pass in a BTEC HND Unit, you must meet ALL the Pass criteria; to gain a Merit, you must meet ALL
the Merit and Pass criteria; and to gain a Distinction, you must meet ALL the Distinction, Merit and Pass criteria

1. Outcome of the Unit

On successful completion Assessment criteria for pass: Questions

of This unit a learner will:
LO1: Understand
perceptions of health,
disability, illness and
behaviour
LO2: Understand how
health and social care
services and systems
support individuals with
specific needs
LO3: Understand
approaches and intervention
strategies that support
individuals with specific
needs.
LO4: Understand strategies
for coping with challenging
behaviours associated with
specific needs.
To achieve each outcome a learner must demonstrate; reflecting
the Learning
Outcome
1.1 analyse concepts of health, disability, illness and behaviour in relation TASK 1
to users of health and social care services
1.2 assess how perceptions of specific needs have changed over time
1.3. analyse the impact of legislation, social policy, society and culture on
the ways that services are made available for individuals with specific
needs
2.1 analyse the care needs of individuals with specific needs TASK 2
2.2 explain current systems for supporting individuals with specific needs
2.3 evaluate the services available in a chosen locality for individuals with
specific needs
3.1 explain the approaches and interventions available to support TASK 3
individuals with specific needs
3.2 evaluate the effectiveness of intervention strategies for an individuals
with specific need(s)
3.3 discuss the potential impact of emerging developments on support for
individuals with specific needs
4.1 explain different concepts of challenging behaviour TASK 4
4.2 describe the potential impact of challenging behaviour on healthand
social care organisations
4.3. analyse strategies for working with challenging behaviours
associated with specific needs

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 2. Grading Criteria for Merit and Distinction of this coursework
Merit (M1, M2, M3)
Descriptors Indicative characteristics
M1 Pass requirements achieved
Identify and apply
strategies to find effective judgement have been
appropriate solution made
complex problems with more
than one variable have been
explored
an effective approach to study
and research has been applied
M2
Select/design and Relevant theories and
apply appropriate techniques have been applied
methods/techniques A range of methods and
techniques have been applied
M3
The appropriate structure and
Present and approach has been used
communicate Coherent, logical development
appropriate findings of principles/concepts for the
intended audience
Distinction (D1, D2, D3)
Descriptors Indicative characteristics
D1 Pass and Merit requirements
achieved
Use critical reflection to
evaluate own work and Conclusions have been
justify valid conclusions arrived at through synthesis
of ideas and have been
justified
Realistic improvements
have been proposed against
defined characteristics for
success
D2 Autonomy/independence
Take responsibility for has been demonstrated
managing and organising Substantial activities,
activities projects or investigations
have been planned,
managed and organised
D3 Ideas have been generated
and decisions taken
Demonstrate Problems have been solved
convergent/lateral/creativ Innovation and creative
e thinking thought have been applied

3. Preparation guidelines of the Coursework Document

a. All coursework must be word-processed.
b. Document margins must not be more than 2.54 cm (1 inch) or less than 1.9cm (3/4 inch).
c. Font size must be within the range of 10 point to 14 point including the headings and body text
(preferred font size is 11).
d. Standard and commonly used typeface such as Arial should be used.
e. All figures, graphs and tables must be numbered.
f. Material taken from external sources must be properly refereed and cited within the text using Harvard
standard
g. Do not use Wikipedia as a reference.

4. Plagiarisms and Collusion

Any act of plagiarism or collusion will be seriously dealt with according to the College regulations. In this
context the definition and scope of plagiarism and collusion are presented below:

Plagiarism is presenting somebody elses work as your own. It includes copying information directly
from the Web or books without referencing the material; submitting joint coursework as an individual
effort.

Collusion is copying another students coursework; stealing coursework from another student and
submitting it as your own work.

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 Suspected plagiarism or collusion will be investigated and if found to have occurred will be dealt with
according to the college procedure. (For details on Plagiarism & Collusion please see the student
hand book)

5. Submission
a. Initial submission of coursework to the tutors is compulsory in each unit of the course.
b. Student must check their assignments on ICON VLE with plagiarism software Turnitin to make sure
the similarity index for their assignment stays within the College approved level. A student can check
the similarity index of their assignment three times in the Draft Assignment submission point located
in the home page of the ICON VLE.
c. All Final coursework must be submitted to the Final submission point into the unit (not to the Tutor).
A student would be allowed to submit only once and that is the final submission.
d. Any computer files generated such as program code (software), graphic files that form part of the
coursework must be submitted as an attachment to the assignment with all documentation.
e. Any portfolio for a unit must be submitted as a hardcopy to examination office.
f. The student must attach a tutors comment in between the cover page and the answer in the case of
Resubmission.

6. Good practice
a. Make backup of your work in different media (hard disk, memory stick etc.) to avoid distress for loss or
damage of your original copy.

7. Extension and Late Submission

a. If you need an extension for a valid reason, you must request one using an Exceptional Extenuating
Circumstances (EEC) form available from the College examination office and ICON VLE. Please note
that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask
them to award a coursework extension. The completed form must be accompanied by evidence such
as a medical certificate in the event of you being sick.
b. Late submission will be accepted and marked according to the college procedure. It is noted that late
submission may not be graded for Merit and Distinction.
c. All Late coursework must be submitted to the late submission point into the unit (not to the Tutor). A
student would be allowed to submit only once and that is the final submission.

8. Submission deadlines Online to the ICON VLE only

Final Submission 05 - 10 June 2017

Late submission 12 17 June 2017

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Glossary:

Analyse: Break an issue or topic into smaller parts by looking in depth at each part. Support each
part with arguments and evidence for and against (Pros and cons).

Critically Evaluate/Analyse: When you critically evaluate you look at the arguments for and
against an issue. You look at the strengths and weaknesses of the arguments. This could be
from an article you read in a journal or from a text book.

Discuss: When you discuss you look at both sides of a discussion. You look at both sides of the
arguments. Then you look at the reason why it is important (for) then you look at the reason why it
is important (against).

Explain: When you explain you must say why it is important or not important.

Evaluate: When you evaluate you look at the arguments for and against an issue.

Identify: When you identify you look at the most important points.

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