Pat2doc: a reliable and efficient way of interaction between

patients and doctors.

Scope of the project:

We are proposing a mobile application which can be used by all. This application
provides a communication medium between the patient and doctor, where the patient is able
to browse through a list of doctors for obtaining appointment as per his or her convenience.
This application will benefit the common in great extent where he can or reach doctor in a
short span of time and also get to know about the doctor and his expertise.

Introduction:

This mobile application will help the patients connect with the doctors in a simple
hassle-free way. This mobile application will help the patients get a basic idea of the problem
by identifying the symptoms. This application will identify the doctors who are available at
any given point of time and location so that the patients can connect to the doctor who is
available at that instant. This application will help the doctors reach the patient in a more
effective way and serve the society better.

This mobile application will help the patients to take appointments as well as go
through the doctor portfolio to understand about the doctor.
Literature Survey:

Patient portal access and use by beneficiaries:

Regardless of Medicaid plan type, the majority of respondents indicated that their
provider did not offer patient portals or that they were unaware. While exploring by
Medicaid plan type, no statistically significant differences were noted for patient
portal access or use.
51.3 percent of 158 respondents indicated that they access the portal via a home
computer or laptop and more than a third access it via a personal mobile device. When
comparing by demographics of respondent, survey respondents ages 18 and under
constituted 7.4 percent of the total respondents, with only 4.8 percent of those having
access to and only 1.1 percent of those using the patient portal.
While respondents ages 1834 constituted 28.3 percent of the total survey
respondents, that age group made up over a third of the number of respondents that
have used the portal.
Females are more likely to report using the patient portal but less frequently than
males. Similarly, whites and respondents who indicated their education level as
Some college were most likely to report using a portal.

Reported uses for the patient portal

62.7 percent of respondents use the patient portal for office visit summaries and for
viewing lab tests and results
Less than 10 percent of the respondents use patient portals for making payments,
asking billing questions and educational materials
38.6 percent indicated viewing lab tests and results was the most valuable use of the
portal, followed by 17.5 percent selecting office visit summaries as the most valuable
use
Less than five percent selected ask billing questions, request referrals and make
payments as the most valuable use of the portal
Frequency, ease of use and satisfaction with internet and portals
More than half of the 47 private option respondents reported using the portal at least
once a month or more, while only 26.8 percent of the ARKids First B parents reported
using the portal as frequently
A larger proportion of the child Medicaid and CHIP respondents have access to
internet all/most of the time compared with the ConnectCare and private option
adults.
 The respondents for the child plans (ARKids First A and B) were also more likely to
have email addresses and go online at least once every week.
More than 75.0 percent of respondents representing beneficiaries from each Medicaid
plan type seem to be Very satisfied or Somewhat satisfied with using the portal.
54.2 percent of the 24 respondents who indicated that they were Somewhat
dissatisfied or Dissatisfied with using the portal feel the portal is not very user
friendly, and 16.7 percent indicated they would need help or education on using it

Beneficiaries inclination to use the portal if they could have access

518 out of 770 (67.3%) responded that they would be inclined to use it if they were
able to access medical records, immunization records, check lab results, make
appointments, request refills, make payments or address medical concerns
The adult beneficiaries covered under the traditional Medicaid program were the least
inclined, with only 58.5 percent showing an inclination to use patient portals

Beneficiaries barriers to use even though they have access to portal through provider

31.4 percent of 242 respondents are not interested in accessing their records
electronically
25.6 percent do not have access to the internet or a computer
22.7 percent are concerned about online privacy and security 6 Internet and health-
related information
Less than a quarter of all respondents (21%) use the internet to research health care
information for the beneficiary
Of the 276 who use the internet for health care information, 185 (67.0 percent)
indicated that they discuss that information with the health care provider of the
beneficiary.

The following summarize the results for the provider survey:

Provider/practice background

67.0 percent of respondents describe their practice as a solo practice or a small group
practice (2 7 physicians)
71.2 percent of respondents say the majority of the care they provide is primary care
 67.0 percent of respondents practice in communities of more than 10,000 people 69.3
percent of respondents see fewer than 301 patients each week
86.0 percent of respondents have achieved Meaningful Use (MU) or are working on
achieving MU of certified EHR technology Portal use by practice characteristics
Smaller practices with no more than seven physicians (66.0%) are less likely to use a
patient portal than large groups or hospital-affiliated groups (90.1%)
79.7 percent of primary care respondents use a patient portal in their practice.
Practices that see more than 100 patients per week (82.0%) are more likely to use a
patient portal than practices that see fewer than 100 per week (50.0%)

Provider/practice experiences with the portal

47.1 percent of respondents use an outside support vender to support their portal 73.9
percent of respondents indicated using their patient portal for clinical summaries
64.1 percent of respondents selected Ease of sharing information with patients in a
timely manner as being useful/beneficial
49.7 percent of respondents say they have measured improvements in the Access to
clinical summary from the use of the patient portal
45.0 percent of respondents say their clinicians have access to the portal through their
mobile devices Patients education regarding the portal
68.6 percent of respondents indicated that clerical/front desk staff recommend the use
of their patient portal to patients
86.9 percent of respondents offer verbal instructions on educating patients about their
patient portal
83.0 percent of respondents offer assistance in registering patients on their patient
portal Obstacles for current users
80.1 percent of respondents indicated their patients not using technology was an
obstacle in their use of a patient portal 7
64.9 percent of respondents identify their patients not having access to technology as
being an obstacle Barriers for non-users to initiate the portal
51.9 percent of respondents indicated the expense for the practice (equipment) as
being a barrier for initiating the use of a patient portal
42.6 percent of respondents indicated that time constraints and technical support were
barriers in the initiation of portal use

Proposed methodology:
This project is implemented keeping in the mind, the problems faced by the patients
to identify the good doctors available for a specific purpose. Usually the patients go with the
mouth to mouth trust obtained by the doctors from other patients. This works but many times
the doctors who are suited for a patient might not well suit the patient or they might be little
expensive for them to approach. So, we are trying to bridge that gap with this application.

We will collect the symptoms of the diseases that are commonly occurring to the
people.
We will collect the symptoms of the rare diseases or problems faced by the people.
Then we will prepare a database of all these symptoms along with the diseases.
Then we should approach the doctors. Many doctors will be general physician, others
will be surgeons.
We need to get the information about the doctors and what all areas are their expertise
and then take the information of availability at point of time. i.e., the place of the
doctor at any given point of time so that we can inform the patients about the same.
Now we should start the development of the application. We will firstly finish the
writing of services that had to be taken care. We might have to write few services
which perform certain tasks on a regular basis.
Then we need to tackle the front-end design, which comprises of two. One for the
users and doctors and the other for the admin to add new information about doctors
which will be visible to the patients.
Later we must start with the backend part where we will start to link the database with
the application so that the project can draw the information from the database to
application, as and when the application requests for it.
Once done with the development part as phase 1, we need to start performing unit test
for every part that has been completed. Then we need to check the admin module as
well by adding the information which should reflect in the application as well as the
database.

Final Outcome:

A mobile application which will be able to help patient interact with the doctors through
phone. Initially the user specifies the symptoms using which the application predicts the ailment.
Based on the predictions made by the application and the location specified by the user the list of
doctors with their specialization fields will be displayed. The interested user can take appointment for
consultation.