Informed Travel Choice

An ever evolving landscape

The travel industry is on a journey, moving further and faster than ever before. The landscape around it
changes every day: technology is continually evolving and converging; globalization is erasing borders;
consumers are more knowledgeable; and applications are increasingly mobile.
To compete and prosper, businesses must embrace change. Travelport is spearheading this change
by delivering innovation and technology solutions that will empower all travel businesses, now and
on the journey ahead.

Our aim is to free travel providers and agents to sell how they want to sell, and users to buy how they
want to buy. Central to enabling this freedom are four key pillars of focus and investment: providing
access to Unrivalled Travel Content from any source; delivering Intelligent Search with accuracy,
relevancy and speed; enhancing your business through an Empowered Selling Experience; and
allowing fully flexible access to content and services via our Open Platform.

WHO is the traveler?

Changing demographics across the globe will continue to significantly
impact the industry: more people equals more travelers. Much of the rapid
growth in population is coming from India and China with far-reaching
implications for travel over the next few years. Furthermore, travelers are
better informed and want experiences worth talking about; this means new,
more adventurous destinations and activities.

WHERE are
they going?
Today, the world appears
smaller and more accessible
as travelers have thousands
of destinations and billions of
itineraries to choose from. As
the East increasingly opens its
doors for business and leisure,
more travelers will flow from
and to the Asia-Pacific region.
China is expected to become
the number one destination
within the next five years. For
the moment, Europe remains the
largest international travel region,
important both as a destination
and as a source of travelers.
HOW is technology
changing travel?
The Internet has changed the role of the consumer, creating
more knowledgeable and demanding buyers in their search
for choice and value. But its not just what theyre booking, its
how. The proliferation of the mobile web means search and
booking are increasingly done on the move. The full potential
of this technology will have far-reaching implications on
travel, and impact upon the traveler in the next 2 years.
WHAT it means for the
travel industry
Consumers are overloaded with information and data.
As a result, search must become more intelligent, filtering
the overwhelming choices to return only the most relevant,
accurate results. Travel technology must also become more
mobile, optimized for the growing numbers who will never
use a traditional desktop computer. And now that social
media shows us where customers are and what theyre
doing, it must be leveraged to take targeted messaging
and promotions to a new dimension.
Our pillars

Unrivalled Travel Content

Providing the broadest range of travel content

Global/Local
Our international travel footprint is geographically wider
and deeper than any other travel distribution provider.
This positions us to provide the broadest possible content
to the widest possible audience.
Content Plus
Its a footprint thats growing all the time, particularly in
Were putting our partners and
emerging regions. As travel to and from these areas increases,
customers at the forefront with
we will continue to create and nurture partnerships with local
extended content that enables
suppliers and provide relevant content that meets the ever-
access to added value and
changing demands of local, regional and global travelers.
unbundled offerings. Using our
open platform, agents can sell
ancillary services from suppliers
worldwide. For airlines, it means
they can sell seats, baggage,
and other extras the way they
want to. And because Travelport
can integrate with any platform,
Travel from anywhere, we acquire content from a
everywhere comprehensive array of low-cost
carriers, traditional airlines and
Diversifying into new areas of content is non-air inventory. Its a dependable
vital to the profitability of your business. conduit through which everyone
Weve taken the power of meta-search can benefit.
technology and married it with our
GDS capabilities to deliver multi-source
content integration previously not

*
accessible by traditional GDS. Now you
can search and shop for accommodation
across both aggregators and suppliers,
First with ideas
with access to hundreds of thousands
of properties worldwide. First GDS provider to introduce graphical
user interface (GUI) to travel agents for
shopping and booking car rentals
and hotels.
 AIR
> Access to over 360 participating airlines and over
6 billion airfares
> Over 50 low cost carriers across all regions
> Ancillary and optional services globally, from a fast
growing range of airlines
> Comparative one-stop shopping

HOTEL
> Rooms in over 345,000 hotel and resort properties
worldwide, including more than 300 hotel chains
> Best available and lowest public rates schemes to ensure your
customers get the best hotel deal and return to you to book again
> Shop and book a wider range of content that ever before, while
comparing offerings and prices in one results display

Over 304 million

air segments are booked
annually in the
Travelport system.
In one day, this
is enough segments
to completely fill
1586 Airbus
A380 aircraft.
CAR, RAIL, CRUISE, TOUR AND MORE
> 17 million car rentals booked annually, through more
than 30,000 car locations worldwide
> 25 established car rental suppliers
> Rail travel with 12 major domestic and international rail
networks, 2 million tickets booked annually
> Leading tour and vacation operators and cruise lines plus
thousands of bookable travel products and services, including
ground transportation, ferry, travel insurance, excursions,
theatre tickets, and restaurant reservations
Our pillars
Intelligent search
Delivering the best informed choice, quickly, accurately and reliably
High performance search
Pinpoint the perfect option using high performance search
that delivers industry leading accuracy, relevancy, speed
and efficiency. Tap into an aggregated world of travel and
enjoy the freedom to shop across multiple travel dates and
locations in a single request its a liberating one stop
shopping experience. We give you the power to search
millions of fares and hundreds of thousands of options
to return the best possible choice so you can create
competitively priced and unique itineraries that ensure
your customers keep coming back.
Getting personal
Every traveler is different and were exploring advanced
persona based search capabilities that focus on their
individual criteria and preferences. Imagine a user-
centric approach with personal and supplier preferences
and policies, enabling you to better anticipate and meet
everyones needs. Soon, youll be able to filter results
according to traveler interests, and conduct searches in
line with compliance to return the most desirable options
at the lowest available price. Youll also be able to take
into account wider-ranging eventualities too, using multi-
*
modal search that considers multiple phases of a trip
and differing timescales. This is the future and its
closer than you think.
Broader horizons
Never miss an opportunity to
go the extra mile; let us help
you demonstrate your expertise
and create enhanced selling
opportunities by presenting related
content beyond the core search.
Travelport technology enables you
to offer your customers choices that
complete their journey with one-stop
comparison capabilities that seek
out the most competitively priced
combinations of carriers, routings
and fares. Use fuzzy search to relax
geographical boundaries and return
destinations that customers might
not have thought of, increasing their
options and their level of interest.
And because choice is a key
differentiator, our optimized
algorithms let you go much deeper,
for inspiring results that drive
conversion and make you the
go to choice.
First to serve
First GDS provider to build a multi-
server-based fare shopping platform
offering unprecedented low-fare
pricing options worldwide
 Travelports
average system
response time
is faster than the blink of
a human eye less than
300 milliseconds

TRAVELPORT RAPID REPRICETM

> Fully automated re-pricing process
> Efficiently search old and new fares and rules
> Generate a new, accurately priced ticket in less
than ONE minute

TRAVELPORT E-PRICINGTM
> Advanced technology platform that powers our
low-fare shopping capabilities
> Searches millions of fares; hundreds of
thousands of itinerary options
> Returns the lowest, most convenient available fares

TRAVELPORT 360 FARESTM

> More than 6 billion stored fares, including
public, private and web fares
> Flexible shopping finds low fares based on
traveler preferences
> Consistently accurate results; 99.99%
system uptime
Our pillars

Empowered Selling Experience

Enabling you to access and sell content the way you want

Let it flow
Travelport technology is transforming the way people work,
with leading point of sale solutions that automate workflow
processes to eliminate complexity, drive productivity and
deliver a better customer experience all around. With just
Travel everywhere
one login you can shop the worlds travel suppliers and
resources, comparing offerings and prices in a single display We connect travel suppliers and
to get a fully informed perspective. Intuitive point and click buyers via the channels they
and graphical user interfaces significantly reduce keystrokes choose, with solutions that easily
required, improving accuracy and enabling agents to glide integrate with their own internal
through search and booking processes at speed. And systems. Our point of sale solutions
because our applications are quick to launch and easy to span multiple distribution channels
learn, even new users can be up and running with minimal including agent desktop systems,
training, ramping up productivity without racking up costs. Internet and mobile. Increasingly,
were putting travel in peoples
pockets with mobile technologies
that enable them to receive, view,
print, and share itineraries and
information such as city guides,
maps and currency converters.

Engaged experiences
Seize every opportunity to power up your selling

*
through proactive, dynamic and interactive
optional extras integrated into the workflow.
Our point of sale solutions enable you to sell First to be safe
extras, such as add-ons and additional services, and secure
increasing your revenue and customer service First GDS provider to certify
levels. With targeted advertising, relevant its compliance with US-EU
destination options from travel suppliers help Safe Harbor principles
extend attractive offerings to travelers and
increase profits.
TRAVELPORT UNIVERSAL DESKTOPTM
> Shop content from multiple sources within a single system
> Create itineraries that price multiple trip components at once to reduce repetitive tasks and
improve productivity
> Access integrated optional extras and relevant destination options during the selling process
> Eliminate time-consuming and costly processes with innovative quality control and productivity tools

TRAVELPORT SMARTPOINT APPTM S I

M P

> A powerful software upgrade that evolves the Galileo Desktop product with new and interactive L E
technology that dramatically improves travel agent productivity. Coming soon on Worldspan Go!
> Reduces keystrokes for overall booking process by 15% and up to 72% when searching for the best fare
> Simplifies search processes, enabling agents to book travel options faster and more easily, including
hotels and car rental
> Point-and-click functionality to search, book, manage queues and travel bookings, and more

TRAVELPORT ROOMS AND MORETM

> Shop and book a world of content, compare offerings and prices in a single view; search by price,
star rating, location, facilities, activities and more
> Capture booking and commission data to capitalize on the most profitable segments of your business
> View offers for the same hotel from different aggregators for access to the best available deal
> Access via a single, password protected sign-in, no need to move from site to site

TRAVELPORT VIEWTRIPTM MOBILE

> Extend your services and support beyond the initial booking all within your existing workflows
> Improve efficiency and productivity by sending itineraries to e-mail and direct-to-mobile
> Maximize policy compliance and minimize trip disruption with real-time trip information and options,
and timely mobile alerts
> Improve value, service and customer communications by keeping travelers informed and satisfied
with proven mobile technology
Our pillars

Open platform
Allowing flexible access to content and services

Speaking your language

Welcome to the gateway of innovation and a world of
freedom in which to develop next generation travel tools and
apps. Our advanced technology infrastructure provides faster
deployment of new capabilities, increased consistency, and
overall better value for both time and money. This approach
makes it easy for developers to create and add travel
applications and widgets; for agents it offers instant access to
the power of frequently used applications, tools and plug-ins.
Central to these capabilities is our groundbreaking Universal
API that makes it possible to code to a single solution,
giving access to multiple content sources and richer
travel applications.
Maximizing travel
expertise
Collaboration is the key that unlocks potential
for all, and thats what underpins the Travelport
Developer Network. Its a unique program
that builds relationships with and between
developers, combining community and
technology to deliver revenue opportunities.
Developers in the Network enjoy access to all
the resources, information and support needed
to develop new and exciting solutions built on
our platform. Its an arena through which to
access code samples, documentation, and
interact with other developers to ask questions,
get answers and exchange ideas and innovation.
Travel in any
direction
Success demands flexibility and the
ability to rapidly create solutions that
place our customers and partners
at the forefront of the travel industry.
To achieve this weve created a
revolutionary technology framework;
based on a common architecture,
it enables the delivery of new
and innovative services to many
platforms, for distribution through
many channels and devices. Its an
open platform that frees developers
to create, add and integrate
applications that are critical to
business workflow, or add tools that
enhance agents user experience.
Apps are changing the way people
do business and this open platform
enables developers to deploy our
core technology and data assets
in innovative ways to meet the
needs of multiple niches, creating
a win-win scenario for all.
TRAVELPORT UNIVERSAL APITM
api

*
> Software Development Kit that allows you
to extend, integrate and enhance the value
of your desktop with add-on modules,
features and functionality First to take off
> Customize applications to reflect your own First GDS application with the
business processes power and capacity to aggregate
> Integrate your own content alongside that travel content and related services
supplied with the GDS from multiple sources through a
> Available to internal and third party developers single interface

TRAVELPORT UNIVERSAL
DESKTOPTM SDK
sdk
> Fast, efficient, aggregated search capabilities
across diverse content
> Removes complexity of working with multiple
GDS and supplier direct connections
> Code to one solution, saving developer time and money

Travelport operates
in approximately 170 Relevancy, speed and content are key elements
countries; which means of our success, which Travelport brings to our
you can find Travelport fingertips. We are confident that they will continue
representation and to deliver travel technology that will help us
support across 86 continue to drive new revenue.
percent of the globe Erik Laenens, Director of Operations,
Connections, Belgium
Travel industry technology is evolving at an unprecedented
pace and with exponential growth in the demand for speed,
flexibility and convergence. To meet this demand requires
new levels of flexibility and adaptability.

Our aim is to be the worlds leading provider of informed travel

choice, by freeing travel providers and agents to sell how they
want to sell, and users to buy how they want to buy.

To deliver this freedom we are embarking upon a new kind of

relationship with the industry - one that breaks with convention
to deliver next generation thinking, innovation and technology.

We accomplish this by offering richer, deeper content from

more sources, delivered everywhere on site, on line
and on the move.

2012 Travelport. All rights reserved. All Travelport logos and marks as well
as all other Travelport proprietary materials depicted herein are the property
of Travelport and/or its affiliates.