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Assignment ID: 9342618663

Title Assignment Date

Taco Bell Franchise Location - VeriFone Installation March 14, 2017 6:30AM PDT

Description ARRIVAL TIME

AM/PM

Support DEPARTURE TIME

AM/PM
To checkout of this service calland Level 1 support call the LEVEL 10 TACO BELL
HOTLINE 847-544-0636.
For Taco Bell POS or network related issues and support, call the Taco Bell Service Contact Information
Desk 800-767-8226 OPTION 3.
Support Contact
Scope Overview Blanca Salazar
(847) 380-1302
This work order is for the installation and cutover to the new Verifone MX915 and
VX805 devices. The MX915 will be installed at the customer counter(s). The VX805 Assignment Location
will be installed in the drive through.
Level 10 is NOT managing the shipping of the equipment for this project but it will Taco Bell
be onsite before your scheduled installation. 1300 N Miller St
Level 10 technician will be responsible for boxing up any old payment devices NOT WenatcheeWA98801
physically attached to the POS (MSR stays connected to the POS) and handing it to USA
the MOD. Taco Bell will handle the logistics for all of the old devices. Dress Code: Business Casual
Technician must follow the outlined instructions in the Level 10 Install guide and the
Taco Bell Technical Document to complete this installation.
Transaction Authorization Codes will be required data that needs to be added to the
work order milestones while onsite. If you use your own credit card you can order a
side of lettuce for each required transaction and Level 10 will reimburse for that
dollar amount upon checkout.

DELIVERABLES

Tech will be required to take ALL deliverable pictures and upload them while onsite.

Tech Required Tool and Materials

Please note, tech is not limited to but must have this list of required hardware and tools to
complete this scope.

Cordless drill with fully charged batteries

Scissors
Tape Measure
Alcohol prep pads OR isopropyl alcohol and a clean towel
wood screws
Phillips and regular screw drivers
Torpedo level
Velcro (Tywraps are NOT PERMITTED)
Razor knife
USB Keyboard - This will be needed if the POS terminal needs to be powered off
manually for installation.

Support contacts are noted in the required installation documents and should be used when
onsite. For questions about this scope of work, please contact Mission Control directly
PRIOR to arrival onsite 509-713-2584. DO NOT USE the Mission Control number once you
are onsite and checked in, you will be asked to hang up and call the correct number.

Custom Information

Level 10 Service Call ID: 616701

Thank you. Your business is appreciated. Page 1 of 7

Notes

Approval
By signing below, you acknowledge your agreement with the satisfactory completion of theassignment details listed above.
Additionally, you verify the accuracy of the arrival anddeparture time(s) entered on this form.

Customer Name (Printed) Customer Signature Date

 CUSTOMER COPY
Assignment ID: 9342618663

Title Assignment Date

Taco Bell Franchise Location - VeriFone Installation March 14, 2017 6:30AM PDT

Description ARRIVAL TIME

AM/PM

Support DEPARTURE TIME

AM/PM
To checkout of this service calland Level 1 support call the LEVEL 10 TACO BELL
HOTLINE 847-544-0636.
For Taco Bell POS or network related issues and support, call the Taco Bell Service Contact Information
Desk 800-767-8226 OPTION 3.
Support Contact
Scope Overview Blanca Salazar
(847) 380-1302
This work order is for the installation and cutover to the new Verifone MX915 and
VX805 devices. The MX915 will be installed at the customer counter(s). The VX805 Assignment Location
will be installed in the drive through.
Level 10 is NOT managing the shipping of the equipment for this project but it will Taco Bell
be onsite before your scheduled installation. 1300 N Miller St
Level 10 technician will be responsible for boxing up any old payment devices NOT WenatcheeWA98801
physically attached to the POS (MSR stays connected to the POS) and handing it to USA
the MOD. Taco Bell will handle the logistics for all of the old devices. Dress Code: Business Casual
Technician must follow the outlined instructions in the Level 10 Install guide and the
Taco Bell Technical Document to complete this installation.
Transaction Authorization Codes will be required data that needs to be added to the
work order milestones while onsite. If you use your own credit card you can order a
side of lettuce for each required transaction and Level 10 will reimburse for that
dollar amount upon checkout.

DELIVERABLES

Tech will be required to take ALL deliverable pictures and upload them while onsite.

Tech Required Tool and Materials

Please note, tech is not limited to but must have this list of required hardware and tools to
complete this scope.

Cordless drill with fully charged batteries

Scissors
Tape Measure
Alcohol prep pads OR isopropyl alcohol and a clean towel
wood screws
Phillips and regular screw drivers
Torpedo level
Velcro (Tywraps are NOT PERMITTED)
Razor knife
USB Keyboard - This will be needed if the POS terminal needs to be powered off
manually for installation.

Support contacts are noted in the required installation documents and should be used when
onsite. For questions about this scope of work, please contact Mission Control directly
PRIOR to arrival onsite 509-713-2584. DO NOT USE the Mission Control number once you
are onsite and checked in, you will be asked to hang up and call the correct number.

Custom Information

Level 10 Service Call ID: 616701

Thank you. Your business is appreciated. Page 3 of 7

 CUSTOMER COPY
Assignment ID: 9342618663

Notes

Approval
By signing below, you acknowledge your agreement with the satisfactory completion of theassignment details listed above.
Additionally, you verify the accuracy of the arrival anddeparture time(s) entered on this form.

Customer Name (Printed) Customer Signature Date

Thank you. Your business is appreciated. Page 4 of 7

 RESOURCE INSTRUCTIONS
Assignment ID: 9342618663

Title Assignment Date

Taco Bell Franchise Location - VeriFone Installation March 14, 2017 6:30AM PDT

All spend limit requests must be documented and approved. ARRIVAL TIME
Questions, change of scope or spend limit requests should be directed to: AM/PM
Blanca Salazar,bsalazar@level10.com,(847) 380-1302
DEPARTURE TIME
AM/PM
Description

Support Contact Information

Support Contact
To checkout of this service calland Level 1 support call the LEVEL 10 TACO BELL
Blanca Salazar
HOTLINE 847-544-0636.
(847) 380-1302
For Taco Bell POS or network related issues and support, call the Taco Bell Service
Desk 800-767-8226 OPTION 3.
Assignment Location
Scope Overview Taco Bell
1300 N Miller St
This work order is for the installation and cutover to the new Verifone MX915 and
WenatcheeWA98801
VX805 devices. The MX915 will be installed at the customer counter(s). The VX805
USA
will be installed in the drive through.
Dress Code: Business Casual
Level 10 is NOT managing the shipping of the equipment for this project but it will
be onsite before your scheduled installation.
Level 10 technician will be responsible for boxing up any old payment devices NOT
physically attached to the POS (MSR stays connected to the POS) and handing it to
the MOD. Taco Bell will handle the logistics for all of the old devices.
Technician must follow the outlined instructions in the Level 10 Install guide and the
Taco Bell Technical Document to complete this installation.
Transaction Authorization Codes will be required data that needs to be added to the
work order milestones while onsite. If you use your own credit card you can order a
side of lettuce for each required transaction and Level 10 will reimburse for that
dollar amount upon checkout.

DELIVERABLES

Tech will be required to take ALL deliverable pictures and upload them while onsite.

Tech Required Tool and Materials

Please note, tech is not limited to but must have this list of required hardware and tools to
complete this scope.

Cordless drill with fully charged batteries

Scissors
Tape Measure
Alcohol prep pads OR isopropyl alcohol and a clean towel
wood screws
Phillips and regular screw drivers
Torpedo level
Velcro (Tywraps are NOT PERMITTED)
Razor knife
USB Keyboard - This will be needed if the POS terminal needs to be powered off
manually for installation.

Support contacts are noted in the required installation documents and should be used when
onsite. For questions about this scope of work, please contact Mission Control directly
PRIOR to arrival onsite 509-713-2584. DO NOT USE the Mission Control number once you
are onsite and checked in, you will be asked to hang up and call the correct number.

Completion Details

Thank you. Your business is appreciated. Page 5 of 7

 RESOURCE INSTRUCTIONS
Assignment ID: 9342618663

No deadline for attachments.Deliverables

You are required to include 0attachment(s) for this assignment:

Custom Information

Level 10 Service Call ID: 616701

Code of Conduct

We are committed to the highest standards of business ethics. All resources, consultants
and independent contractors agree to comply with the following provisions:* Resources
must comply with all applicable laws, rules and government regulations.* All Resources are
expected to act in a professional manner when performing services for an end user client.*
Unlawful discrimination in the workplace is prohibited. Resources must not discriminate on
the basis of race, creed, color, religion, gender, sexual orientation, national origin, disability,
age or any other protected status.* Harassment in the workplace is prohibited including
sexual harassment, offensive verbal, physical, or visual behavior and actions directed
toward an individual, based upon gender, color, race, ancestry, religion, national origin,
age, physical or mental disability, sexual orientation or any other protected status.*
Resources must not engage in any activities that would present a conflict of interest.*
Resources must not use bribes, kickbacks or other corrupt practices.* Resources are
expected to adhere to any specific confidentiality terms agreed to between their employer
and an end user client. Confidential information may only be used or disclosed as
necessary. In no case should payment terms or rates be discussed with the end user
client.* Resources must follow standard privacy policies and data protection practices that
involve the use, storage or transmission of any personally identifiable data from customers,
business partners, employees and other individuals.* Resources shall not solicit or hand out
materials for any non-business or charitable purposes.

Thank you. Your business is appreciated. Page 6 of 7

 ON-SITE INSTRUCTIONS
Assignment ID: 9342618663

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Call IVR : 646-606-2562 your User ID is:41603670

Assignment ID:9342618663

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Robert
Hansen

On behalf of: Level 10

Valid:3/14/2017 6:30AM PDT
For: Taco Bell Franchise Location - VeriFone Installation
(9342618663)

Thank you. Your business is appreciated. Page 7 of 7