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Cultura Documentos
The project which I choose is on Cadbury Company which made Confectionery items and
different types of chocolate products. The product which I choose is Cadbury Dairy Milk
Chocolate. Cadbury is a Multinational Company and its business is worldwide.
The introduction and the history of the company, Advertisement and its effects, Strategic
planning of this company like Vision, mission statement and the customer driven marketing
strategies of that company like ( market segmentation, targeting and positioning).
The project also covers the Four Ps of marketing (Product, Price, Place and Promotional
strategies). It also covers about the Positioning strategy like how company sets its positive
position and in the minds of consumers. It also tells about logo, Slogans and about the target
market of this product.
At the last my conclusion about the whole marketing process of that companys product
I also give the reference of those websites which provides me relevant material. And the
recommendations about this project.
Concept
Advertisement has become an integral part in todays marketing scenario. In earlier times,
advertisement was not given as much emphasis as it is being given today. The Institute of
Practitioners in Advertising defines the term as: advertising presents the most persuasive
possible selling message to the right prospects for the product or service at the lowest possible
cost. Here we have a combination of creativity, marketing research & economic media buying.
Advertising may cost a lot of money but that cost is justified if it works effectively and
economically.
The word advertising is a Latin word which means to turn attention of people to a specific
thing. It is a paid publicity. According to Oxford Dictionary the word to advertise means to
make generally or publicly known, describe publicly with a view to increasing sales.
Advertising is thus, a mass communication tool, which is essentially in paid form by a firm or an
individual and the ultimate purpose of which is to give information, develop attitudes & induce
action, which are useful to the advertiser.
Advertising presents and upholds the ideas, commodities and services of a recognized advertiser,
which provides as a communication link between the producer and the potential buyers. It gives
the information to the would-be buyers who are interested in seeking the information about a
product and the manufacturer. Advertising may be taken as the most efficient means of reaching
people with product information. Advertising presents a mass persuasion apart from
disseminating information to the prospective buyers about the product and the producer. While
creating awareness and popularity, it seeks to persuade. It is a more effective and extensive and
less expensive way of creating contacts.
COMPANY PROFILE
Cadbury was established in Birmingham, England in 1824, by John Cadbury who sold tea,
coffee and drinking chocolate. Cadbury developed the business with his brother Benjamin,
followed by his sons Richard and George. George developed the Bournville estate, a model
village designed to give the company's workers improved living conditions. Dairy Milk
chocolate, introduced in 1905, used a higher proportion of milk within the recipe compared with
rival products. By 1914, the chocolate was the company's best-selling product. Cadbury,
alongside Rowntree's and Fry, were the big three British confectionery manufacturers throughout
much of the nineteenth and twentieth centuries.
Cadbury was granted its first Royal Warrant from Queen Victoria in 1854. It has been a holder of
a Royal Warrant from Elizabeth II since 1955. Cadbury merged with J. S. Fry & Sons in 1919,
and Schweppes in 1969. Cadbury was a constant constituent of the FTSE 100 on the London
Stock Exchange from the index's 1984 inception until the company was bought by Kraft Foods
in 2010
Cadbury in India
Organizations that spend money on advertising promoting items other than a consumer
product or service include political parties, interest groups, religious organizations and
governmental agencies. Nonprofit organizations may rely on free modes of persuasion, such as a
public service announcement.
History
As education became an apparent need and reading, as well as printing, developed advertising
expanded to include handbills. In the 17th century advertisements started to appear in weekly
newspapers in England. These early print advertisements were used mainly to promote books
and newspapers, which became increasingly affordable with advances in the printing press; and
medicines, which were increasingly sought after as disease ravaged Europe. However, false
advertising and so-called "quack"(fake) advertisements became a problem, which ushered in the
regulation of advertising content.
As the economy was expanding during the 19th century, advertising grew alongside. In
the United States, classified ads became even more popular, filling pages of newspapers with
small print messages promoting all kinds of goods. In 1843, the first advertising agency was
established by Volney Palmer in Philadelphia. At first, agencies were brokers for ad space in
newspapers. N.W. Ayer & Son was the first full-service agency to assume responsibility for
advertising content. It was also the first agency to charge a commission on ads.
In June 1836, French newspaper La Presse was the first to include paid advertising in its
pages, allowing it to lower its price, extend its readership and increase its profitability and the
formula was soon copied by all titles.
In the early 1920s, the first radio stations were established by radio equipment
manufacturers and retailers who offered programs in order to sell more radios to consumers. As
time passed, many non-profit organizations followed suit in setting up their own radio stations,
and included: schools, clubs and civic groups. When the practice of sponsoring programs was
popularized, each individual radio program was usually sponsored by a single business in
exchange for a brief mention of the business' name at the beginning and end of the sponsored
shows. However, radio station owners soon realized they could earn more money by selling
sponsorship rights in small time allocations to multiple businesses throughout their radio station's
broadcasts, rather than selling the sponsorship rights to single businesses per show.
Virtually any medium can be used for advertising. Commercial advertising media can include a
wall paintings, billboards, street furniture components, printed flyers and rack cards, radio,
cinema and television adverts, web banners, mobile telephone screens, shopping carts, web
popup, skywriting, bus stop benches, human billboards, magazines, newspapers, sides of buses,
banners attached to or sides of airplanes ("logojets"), in-flight advertisements on seatback tray
tables or overhead storage bins, taxicab doors, roof mounts and passenger screens, musical stage
shows, subway platforms and trains, doors of bathroom stalls, stickers on apples in supermarkets,
shopping cart handles (grabertising), the opening section of streaming audio and video, posters,
and the backs of event tickets and supermarket receipts. Any place an "identified" sponsor pays
to deliver their message through a medium is advertising.
Television
The TV commercial is generally considered the most effective mass-market advertising format,
as is reflected by the high prices TV networks charge for commercial airtime during popular TV
events. The annual Super Bowl football game in the United States is known as the most
prominent advertising event on television.
Infomercials
Radio advertising
Radio advertisements are broadcasted as radio waves to the air from a transmitter to an
antenna and a thus to a receiving device. Airtime is purchased from a station or network in
exchange for airing the commercials. While radio has the obvious limitation of being restricted to
sound, this becomes its major disadvantage.
Press advertising
Online advertising
Online advertising is a form of promotion that uses the Internet and World Wide Web for the
expressed purpose of delivering marketing messages to attract customers.
Billboard advertising
Billboards are large structures located in public places which display advertisements to passing
pedestrians and motorists. Most often, they are located on main roads with a large amount of
passing motor and pedestrian.
Mobile billboard advertising
Mobile billboards are generally vehicle mounted billboards or digital screens. These can
be on dedicated vehicles built solely for carrying advertisements along routes preselected by
clients, they can also be specially-equipped cargo trucks or, in some cases, large banners strewn
from planes.
In-store advertising
Covert advertising
Covert advertising, also known as guerrilla advertising, is when a product or brand is embedded
in entertainment and media. For example, in a film, the main character can use an item or other
of a definite brand.
Celebrities
This type of advertising focuses upon using celebrity power, fame, money, popularity to gain
recognition for their products and promote specific stores or products. Advertisers often advertise
their products, for example, when celebrities share their favorite products or wear clothes by
specific brands or designers. Celebrities are often involved in advertising campaigns such as
television or print adverts to advertise specific or general products.
.
The Indian advertising industry is talking business today. It has evolved from being a small-scale
business to a full-fledged industry. It has emerged as one of the major industries and tertiary
sectors and has broadened its horizons be it the creative aspect, the capital employed or the
number of personnel involved. Indian advertising industry in very little time has carved a niche
for itself and placed itself on the global map.
Indian advertising industry with an estimated value of 13, 200-crore has set eyeballs
gazing with some astonishing pieces of work that it has given in the recent past. The creative
minds that the Indian advertising industry incorporates have come up with some mind-boggling
concepts and work that can be termed as masterpieces in the field of advertising.
Advertising agencies in the country too have taken a leap. They have come a long way
from being small and medium sized industries to becoming well known brands in the business.
Mudra, Ogilvy and Mather (O&M), Mccann Ericsonn, Rediffussion, Leo Burnett are some of the
top agencies of the country.
Indian economy is on a boom and the market is on a continuous trail of expansion. With
the market gaining grounds Indian advertising has every reason to celebrate. Businesses are
looking up to advertising as a tool to cash in on lucrative business opportunities. Growth in
business has lead to a consecutive boom in the advertising industry as well.
The Indian advertising today handles both national and international projects. This is
primarily because of the reason that the industry offers a host of functions to its clients that
include everything from start to finish that include client servicing, media planning, media
buying, creative conceptualization, pre and post campaign analysis, market research, marketing,
branding, and public relation services.
Keeping in mind the current pace at which the Indian advertising industry is moving the
industry is expected to witness a major boom in the times ahead. If the experts are to be believed
then the industry in the coming times will form a major contribution to the GDP. With all this
there is definitely no looking back for the Indian advertising industry that is all set to win
accolades from the world over.
Media Literacy
Media literacy is a relatively new discipline, aimed at teaching individuals and children in
particular to understand and use the media to their advantage. Media literacy is increasingly
recognized by governments and international organizations such as the European Union and the
World Health Organisation as a key tool to help children understand and deal with todays
complex media environment.
Recent Trends in Advertising
Internet Advertising
Mobile advertising in India is at a very nascent stage compared to markets like Japan, Korea and
West, but many are reported to be preparing to get into the act. The future for mobile
advertising is already here, despite not being on many marketers radars yet. Hundreds of
millions of ads are already being run, click-through rates are much higher than online. The
growth of 3G networks, IPTV and high end gaming on mobile phones will open new avenues for
advertising on mobile.
Freelance advertising
In freelance advertising, companies hold public competitions to create ads for their product, the
best one of which is chosen for widespread distribution with a prize given to the winner(s).
During the 2007 Super Bowl, Pepsico held such a contest for the creation of a 30-second
television ad for the Doritos brand of chips, offering a cash prize to the winner. Chevrolet held a
similar competition for their Tahoe line of SUVs. This type of advertising, however, is still in its
infancy. It may ultimately decrease the importance of advertising agencies by creating a niche for
independent freelancers
Embedded advertising
Embedded advertising or in-film ad placements are happening on a larger scale now than ever
before. Films like Krish had over a dozen placements including Lays, Bournvita, Samsung,
Faber Castell and Hero Honda.
Lintas India Pvt. Ltd:- Head: Mr. Pranesh Misra (President & COO - Lowe, India):
JWT (Hindustan Thompson Associates Pvt. Ltd.):- Head:Mr.Colvyn Harris (Chief
Executive Officer):
FCB-Ulka advertising pvt. Ltd:- Head Mr. Anil Kapoor (Managing Director and CEO):
Grey worldwide (India) Pvt Ltd:- Mr. Nirvik Singh (President south east Asia &
chairman South Asia, Grey Global):
Characteristics
To be effective, marketing campaigns must get children to attend to the message, desire a
specific product, recognize and remember that product, and purchase it. How well
children understand the persuasive intent of advertisements also affects the success of
commercials.
Attention.
Commercials that are designed to attract and hold childrens attention are characterized
by lively action, sound effects, and loud music. The animated character Tony the Tiger,
for example, bursts onto the screen, proclaiming that Kelloggs Frosted Flakes are
GRRRRRREAT!! One study found that preschoolers paid more attention to
commercials full of action, sound effects, and loud music than to more low-key
commercials. Audio features are particularly important in gaining childrens attention.
Another study found that children aged three to eight were more attentive to commercials
that were higher in audio than in video complexity. Audio features have more recruiting
power than visual features because interesting sounds can get children who are not
looking at the television screen to direct their visual attention to it. These findings are
consistent with Piagets insight that young children are especially focused on the
attention-getting perceptual qualities of presentations. Childrens patterns of attention
help reveal how well they can make distinctions between the commercial and the
television program.
In one study, researchers trained mothers to examine their childrens visual attention to
Saturday morning cartoons and advertisements. The mothers reported that the younger
children (five to eight) continued to pay attention when a commercial came on but that
children older than eight looked away. The older childrens awareness of the break in the
content suggests that they are less susceptible than the younger children to the effects of
advertising.
The major advantages of advertising are: (1) introduces a new product in the market, (2)
expansion of the market, (3) increased sales, (4) fights competition, (5) enhances good-will, (6)
educates the consumers, (7) elimination of middlemen, (8) better quality products, (9) supports
the salesmanship, (10) more employment opportunities, (11) reduction in the prices of
newspapers and magazines, (12) higher standard of living!
The benefits derived from advertising are manifold. It is one of the most important components
of the marketing process.
This is beneficial to manufacturers, traders, consumers and society as a whole. Advertising offers
the following advantages.
Advertising plays significant role in the introduction of a new product in the market. It stimulates
the people to purchase the product.
It enables the manufacturer to expand his market. It helps in exploring new markets for the
product and retaining the existing markets. It plays a sheet anchor role in widening the marketing
for the manufacturers products even by conveying the customers living at the far flung and
remote areas.
(3) Increased Sales:
Advertisement facilitates mass production to goods and increases the volume of sales. In other
words, sales can be increased with additional expenditure on advertising with every increase in
sale, selling expenses will decrease.
Advertising is greatly helpful in meeting the forces of competition prevalent in the market.
Continuous advertising is very essential in order to save the product from the clutches of the
competitors.
Advertising is educational and dynamic in nature. It familiarises the customers with the new
products and their diverse uses and also educates them about the new uses of existing products.
It aims at establishing a direct link between the manufacturer and the consumer, thereby
eliminating the marketing intermediaries. This increases the profits of the manufacturer and the
consumer gets the products at lower prices.
Different goods are advertised under different brand names. A branded product assures a
standard quality to the consumers. The manufacturer provides quality goods to the consumers
and tries to win their confidence in his product.
Advertising greatly facilitates the work of a salesman. The customers are already familiar with
the product which the salesman sells. The selling efforts of a salesman are greatly supplemented
by advertising. It has been rightly pointed out that selling and advertising are cup and saucer,
hook and eye, or key and lock wards.
Advertising is immensely helpful in reducing the cost of the newspapers and magazines etc. The
cost of bringing out a newspaper is largely met by the advertisements published therein.
The experience of the advanced nations shows that advertising is greatly responsible for raising
the living standards of the people. In the words of Winston Churchil advertising nourishes the
consuming power of men and creates wants for better standard of living. By bringing to the
knowledge of the consumers different variety and better quality products, it has helped a lot in
increasing the standard of living in a developing economy like India.
Drawbacks
However, advertising can also have a negative influence over young minds if parents are not
really careful and do not teach their children about the importance of money. In many cases,
children tend to misinterpret the messages conveyed through the advertisement. They end up
having wrong notions about many issues. Advertising influences the minds of children, which
creates a need to own that particular product being advertised. Glossy images on the magazines
or billboards or flashy advertisements on television only create the urge for impulsive buying.
Parents who cannot deal with the rising demands or temper tantrums only tend to give in to the
demands of their children. Children then get used to a certain kind of lifestyle, which is shown
on the television or through various media. This only creates a very wrong impression on their
young minds making them lose the ability to live a life without relying on materialistic joys. The
power of advertising thus, cannot be ignored.
Advertisements encourage the children to persuade their parents to purchase the products
shown in the commercials, whether useful or not. The little ones tend to get adamant, if
they are not bought the product.
Children often tend to misinterpret the messages conveyed in commercials. They
overlook the positive side and concentrate more on the negatives.
Many advertisements in the present times include dangerous stunts, which can be
performed only by experts. Even though the commercials broadcast the statutory
warnings with the ad, the kids often try to imitate the stunts at home, with fatal results.
Children, after watching the glitter of commercials, often lose the ability to live a life
without materialistic joy.
The kids usually get more attracted towards the costly branded products, such as jeans
and accessories. They disregard the inexpensive, but useful, ones that are not shown in
the commercials.
Advertisements have an indirect effect on the behavior of children. They might develop
temper tantrums, when deprived of the latest toys and clothes that are shown in the
commercials.
The personal preferences in clothing, toys, food and luxurious of children are altered by
the advertisements, to a great extent.
Junk foods, such as pizzas, burgers and soft drinks, are heavily promoted during
children's TV viewing time. This develops a craving for fatty, sugary and fast foods in
kids, thereby affecting their health adversely.
Well, with these kinds of effects of advertising, one wonders who is to be blamed in this whole
issue. Parents play a major role in this case. They need to monitor what influences the minds of
children. Parents also need to be firm with children whenever their demands increase. Children
need to be told gently that a no cannot be converted into a yes with tears or brawls! Parents
also need to instill good habits and help children to differentiate between right and wrong. And
the sooner its told, the better it would be for the child and subsequently parents as well.
Advertisers on the other hand, can also try to put their message across creatively and target the
entire family rather than just children. This will ensure even parents stay within the loop and can
monitor the demands of the children. With a balanced approach, the negative effects of
advertising can surely be curbed to a great extent.
The ad filmmakers are formulating fresh ways of enticing the consumers to buy their
products. If an advertisement for a product attracts the consumers, they tend to purchase it
frequently, or at least buy it once. If a company has to survive in this competitive world, he/she
has to project the image of its products in such a way that they pick up the maximum sales, when
they hit the stores. The best way to persuade the consumer to stick to the product of the particular
brand, when numerous choices are provided to him/her in the market, is attractive advertisement.
However, the ad filmmakers should remember that the commercials can also have negative
IMPACT on people, especially the young children. In this article, we have presented some of the
most visible effects of advertising on children, positive as well as negative.
There is great concern about children as viewers of advertisements primarily because young
children are exposed to thousands of commercials each year in India. Marketers use television as
a medium of communication since it affords access to children at much earlier ages than print
media can accomplish, largely because textual literacy does not develop until many years after
children have become regular television viewers.
Approximately, 80% of all advertising targeted to children falls within four product
categories: toys, cereals, candies, and fast-food restaurants. Young children are able to
differentiate between a TV program and a commercial but are unable to understand the intent of
an advertisement until they are 8-10 years of age. According to Seiter, advertising to children
avoids any appeal to the rational, emphasizing instead that ads are for entertainment and
"enjoyable for their own sake" as opposed to providing any real consumer information.
Advertising is the means by which goods or services are promoted to the public. The advertisers
goal is to increase sales of these goods or services by drawing peoples attention to them and
showing them in a favorable light. The mission of advertiser is to reach prospective customers
and influence their awareness, attitudes and buying behavior. They spend a lot of money to keep
individuals (markets) interested in their products. To succeed, they need to understand what
makes potential customers behave the way they do.
Advertising is a marketing function, and Kotler claims that advertising can have a
number of different, possible objectives. One objective can be to inform customers about new
product or a price change. The main objective here is to build primary demand. Another
objective can be to persuade the customer to purchase the product. The use advertising as a way
to build preference and to encourage customers to change brand. The fundamental purpose of
advertising is to influence people to purchase various goods and products. In this sense
advertising is a phenomenon that aims to persuade or influence people.
What is the role of advertising in the demand function? One response of this question is
that a company can sell more of its product by informing consumers about the product. The
information may include its existence, price, promotion, quality, etc. Therefore advertising is
seen as providing information to consumers. The other response is that advertising searches the
way of persuading consumers to purchase the advertised products by appeals to snobbery,
associations of the product with favored people or situations, repetition of the same message and
so on. Advertising shows the last style and the new popular products in the market. It displays
ideal individuals wearing the new clothes and looking good. Customers are jealous of this
perfection. So that, they go out and purchase in hopes of reaching perfection.
According to Doole & Lowe (2004), advertising is the most important part of the whole
marketing strategy. There are many channels of media to use for advertising, for example
television, printed media, radio, cinema, outdoor and transport poster. Marketers use television as
the most powerful medium of communication.
Current Scenario
Advertising is, in fact, the most influential and powerful medium in the present
commercial society. It creates an entire worldview, shaping our attitude and beliefs.
Advertisements pervade every aspect of our life and most of us are hardly aware of it. In the
movement for equal status and fair treatment to women, an important part is attributed to the
mass media, particularly to electronic media.
The central position of media in daily life ensures its role in advertising business. The
meanings that are created by media are not fixed, but they vary according to cultural, historical
and social context of the people concerned. The common man judges the products on the basis of
the understanding his society and culture has inculcated into them.
Women in many cultures make the majority of consumption decisions; hence they are
important target of these advertisers. So the advertisers find it easier to sell the product by using
the same gender. But most of these ads hardly need women as models. For example, there is no
need to ask females to do an ad for a mens shaving cream. The list is uncountable. Most of the
companies want to attract the consumers by using the physical look of the models. They have
created a world of fantasy. And we are drawn towards that world without realizing much about
the realities of life. We try to imitate whatever is shown on the Television. The media must play
the role of a watchdog in such a situation.
Future Prospects
Over the next 10 years, advertising will move from communicating to predicting, and emoting,
based on human needs. According to a 2014 study by neuroeconomist Paul Zak, three out of
eight people now love brands more than their spouses, because thinking of brands releases more
oxytocin the same reaction generated when being hugged.
Without a doubt, were going to witness a shift from obsessing over what advertising looks like,
to what advertising feels like. And in 2025 were going to have the technology to make people
genuinely happy.
Just to give you some context, the bulk of your liaison with businesses in 2025 will be digital,
clever and all about you. Life will be more automated, slicker and quicker. Customer service
operatives will be a) holograms and b) created based on what each individual finds attractive
those nice ladies in airports and train stations in London and NYC are just the start. In 2025
youll be able to buy a robot lover and even use a small chip to measure how many times a day
you blink to assess your eye health and find the perfect mascara. Not every car will be driverless,
but you can bet your bottom dollar that most public transport will be. In 2025, Uber drivers will
simply be an interface on a dashboard.
The term we use to describe this is immersive creativity. Virtual reality (VR) is already big
business its estimated the VR market will be worth $5.2bn by 2018 but over the next few
years it will become the business, simply because the experience is unparalleled, taking the user
into another mind-blowing world that feels real.
How will brands use it? Content and advertising will become so interlinked we wont know
which is which. People will step into brand experiences and ads will be filmed with 360-
degree cameras. Marketers will sponsor rides at theme parks and then bring them into your home
via Oculus Rift so you can enjoy them in your living room, at no cost.
This is just one step in the new emotional journey that brands and consumers are about to
embark upon. The most used word in social media last year was the heart emoticon, but in 10
years time most of our words will be emoticons and customers will give feedback in Snaps.
Advertisers will know how much we like their ads because our pulses via our smartwatches will
tell them. And because of this close relationship with brands, every ad you see will be based on
who you are. Screens and posters will display different images based on the information on your
mobile your purchase history, the brands you like on social platforms, who your friends are, as
well as your gender and age. Already 75% of consumers expect and want retail experiences to be
personalised, and over the next 10 years most marketing will become like the Amazon
Recommends feature on steroids.
While they are shopping, the first thing comes in their mind is to purchase the advertised
products. In this situation, the advertising has a stronger effect on younger children than
the older children.
Nowadays it seems that childrens impact on family decision in shopping has been
steadily increased.
After the research, it was found as far as confectionary products are concerned children
sometimes insist their parents to purchase those products for them.
Also this research validated that among many communication tools, television
advertisements have more impact and effect on children than the other medium of
advertising.
Books:
George Belch and George Michel, Advertising and Sales Promotion Management, 6th
Edition
Ogilvy David Ogilvy on Advertising by, Prion Books, London, 1997
Magazines:
Advertising Express, Article: Marketing Promos Targeting Children
Advertising Age, Article: Effects of Advertisements on Children
Web Links:
http://www.wikipedia.com
http://www.agencyfaqs.com
http://www.wowessays.com
http://www.media-awareness.ca/.../advertising.../kids_advertising_rules
http://www.c-i-a.com/( Computer Industry Almance)\
http://www.internetworldstats.com/asia/in.htm