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DIGIPAY User Manual

Abstract
This document serves as a guide in better understanding of DigiPay application and would serve
as hands on for the delivery of banking correspondence services by VLE to the customers. This
should only be used as a reference document for understanding the methodology and no part of
this document can be used for other purpose other than as defined.
DigiPay l User Manual

Table of Contents

1. INTRODUCTION .................................................................................................... 3

1.1 MINIMUM REQUIREMENTS ......................................................................................... 4


1.1.1 Hardware Requirements ................................................................................... 4
1.1.2 Minimum Hardware configuration ................................................................... 4
1.1.3 Software Requirement ...................................................................................... 4
1.2 IMPORTANT INFORMATION .......................................................................................... 4

2. DIGIPAY INSTALLATION......................................................................................... 5

2.1 REGISTRATION AND LOGIN .......................................................................................... 9

3. SERVICES ............................................................................................................ 13

3.1 WITHDRAWAL......................................................................................................... 13
3.2 BALANCE ENQUIRY .................................................................................................. 16
3.3 POS BILL PAY ......................................................................................................... 17

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DigiPay l User Manual

1. Introduction
CSC-SPV in collaboration with National Payment Corporation of India (NPCI) and
IndusInd Bank has launched Aadhaar Enabled payment System (AePS) at all CSC
locations across the country. This system is based on Aadhaar authentication of an
individual, which eliminates the threat of any fraud and malicious activity. Aadhaar
will facilitate 'anytime, anywhere authentication to its beneficiary. The purpose is to
achieve inter-operability between banks for Aadhaar based payment transactions.
The DIGIPAY application will enable CSCs to cater the need of financial services in
far flung and banking deprived areas of the country. VLEs can also leverage on the
footfall at their centre and play a vital role in making a cashless society as per the
vision of Government.
DigiPay is a simple, secured and seamless way of transacting through Aadhaar based
authentication.

Services

Withdrawal

Digi Pay

POS Bill Balance


Pay Enquiry

Figure 1, Services

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DigiPay l User Manual

1.1 Minimum Requirements

The minimum requirements for running the DigiPay Client application are:

1.1.1 Hardware Requirements

Desktop/Laptop and Internet connectivity


Biometric Device (Fingerprint/Iris)
Printer

1.1.2 Minimum Hardware configuration

1. 2 GHz Processor, 1 GB RAM, 100GB Hard disk


10 Kbps internet speed

1.1.3 Software Requirement

. Net framework v 4. 0

1.2 Important Information

Only those VLEs who have registered on new CSC2. 0 registration portal would
be able to disseminate services offered by system.
It is mandatory for VLE to give receipt to the customer for all the transactions
irrespective of success or failure.
VLE has to update his cash in hand under settings tab on regular basis.

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DigiPay l User Manual

2. DigiPay Installation

Download the DigiPay from CSC portal.

Figure 2
Right Click on Installer and click on Run as Administrator.

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DigiPay l User Manual

Install the DigiPay client on your desktop/laptop. Click on Next Button.

Click on Next Button

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DigiPay l User Manual

Click on Next Button

Click on Next Button

(Note Please install at C:\ or D:\ - root of drive)

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DigiPay l User Manual

Click on Finish Button to complete the installation.

A shortcut will appear on Desktop. Launch the downloaded DigiPay application.

To launch the application double click on the DigiPay icon on your desktop.

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DigiPay l User Manual

2.1 Registration and Login

Following are the steps to do the registration.

1. First time users are required to run the application as an administrator. To


run the application as an administrator, right click on the downloaded file
and then from there please select the Run as administrator command.

Figure 3
2. Enter your Aadhaar Number followed by your Aadhaar authentication.

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DigiPay l User Manual

Figure 4

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DigiPay l User Manual

3. Once Aadhaar authentication is successful, you will get below message.

4. After Clicking on OK button, you have to again restart the application by


double clicking on DIGIPAY Icon. Login Screen appears as shown below. Click
on your Aadhaar no and authenticate yourself. Then Click on Login.

Figure 5

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DigiPay l User Manual

5. After login you would be able to avail all the services, as displayed in the left
hand side of below screen.

Figure 6

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DigiPay l User Manual

3. Services

3.1 Withdrawal

This facility will enable the VLE to withdraw cash for the customers from their
respective Aadhaar linked bank account.
VLE is required to capture the following information from the customer to avail the
withdrawal facility.
Bank Name: Customer bank name for cash withdrawal.
Amount: Amount to be withdrawn by customer.
Customer Aadhaar: Aadhaar number of the customer.
Biometric/Iris: Customers Fingerprint or Iris through the use of Aadhaar
authentication device.

Figure 7

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DigiPay l User Manual

VLE will get an instant response for the transaction requested by the customer. For
all successful transactions the below screen will be displayed.

Figure 8

Once the money is successfully debited from the customer account, the VLE will
hand over the same amount in cash to the customer.
VLE can also print a copy of the receipt for the customer.
In case of the transaction failure, below screen will be displayed.

Figure 9

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DigiPay l User Manual

In case of Aadhaar authentication failure, below screen will appear.

Figure 10

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DigiPay l User Manual

3.2 Balance Enquiry

This facility will enable VLE to enquire balance of the customers bank account using
the Aadhaar authentication.
The VLE needs to capture the following information from the customer for his
balance enquiry.
Bank Name: Customer bank name for balance enquiry.
Customer Aadhaar: Aadhaar number of the customer.
Biometric/Iris: Customers Fingerprint or Iris through the use of Aadhaar
authentication device.

Figure 11

After the submission of above details by VLE, following screen will show the balance
of the customer.

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DigiPay l User Manual

Figure 12
VLE will get an instant response for the transaction requested by the customer.
VLE can also print a copy of the receipt for the customer.

3.3 POS Bill Pay


This facility will enable the customers to avail any service(s) provided by the VLE
through the CSC Portal. This would enable a seamless cashless transaction as the
customer would make the payment directly through his Aadhaar enabled bank. The
money will be further added to the VLEs wallet, who in turn would deliver the
service accordingly.
The VLE needs to capture the following information from the customer to enable
dissemination of various services:
Bank Name: Customer bank name linked with his Aadhaar.
Amount: Fee of the service/product to be rendered.
Customer Aadhaar: Aadhaar number of the customer.
Product/Service: Name of product/service offered.
Biometric/Iris: Customers Fingerprint or Iris through the use of Aadhaar
authentication device.

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DigiPay l User Manual

Figure 13

Support & Troubleshooting

a. Go through the manual for installation and user guide.


b. For installation issues contact the helpdesk

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