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Report 2016
Great croissants
come rain or
shine
p.22
Swedens organic
fast food boom
p.14
The goodness
of rye
p.16
Hot sandwich
hits in the US
p.4
2 Bakery Report 3
2016
Interested in
Growth is
reading more?
Visit Bakery Report online:
www.lantmannen-unibake.com/
bakeryreport2016
all about
Ingredients
adding
value
03 Growth is all about adding value
04 Artisanal sandwiches win hearts in the US
06 A toast to international cooperation
08 One small pastry one big step into
in-store bakeries
09 Only the best pecans for a best-selling pastry
Every day at Lantmnnen alert to changing market conditions and
10 Retail expertise goes a long way in the UK trends. It also plays an important role in
Unibake we focus on
12 Colourful burgers for crazy campaigns shaping our strategic investment plan.
securing future successes
13 Sweet memories of Sundays with Grandma In all parts of Lantmnnen Unibake we
for our customers and
14 Swedish fast food now with organic bread are working hard to grow responsibly.
ourselves. This is why our This involves keeping our value chain
15 Saffron Star makes dreams come true under constant scrutiny and acting in a
continued growth is a high responsible way at every step from field
16 Research reveals the goodness of rye
priority for us. to fork considering the environment,
18 A little whole grain goes a long way securing a sustainable supply chain and
responding to consumer health needs.
19 A pinch less salt makes a big difference We are growing organically, in some This is an increasingly important part
20 The cleanest air keeps bread fresher markets with double-digit figures, and of our hallmark.
strategically with important acquisitions.
22 Great croissants come rain or shine For us, growth is about adding value The way to achieve our goals is to
24 Strengthening the bond with to the products and services we offer empower our ambitious teams to go
strategic suppliers our customers and challenging our that extra mile. We are already well on
competitors at the same time. our way. And you are invited to join us
25 The bright side of palm oil on the journey.
26 The next step to quality is a carbon footprint Its also about continuous innovation,
which secures our ability to meet
28 Vaasan cuts waste without cutting service customer and consumer expectations
in todays competitive international
30 Charities benet from bakery shutdown bakery market.
30 International investments target local
customer needs In this years Bakery Report, we share Werner Devinck
stories from our activities around the CEO Lantmnnen Unibake
30 Food Service Supplier of the Year in Norway world. That includes Australia, where the
31 Innovation award for gluten-free pita success of our authentic pastries and retail
expertise is the ultimate proof that we are
32 Lantmnnen Unibake is Europes second a true global player.
largest bakery group
Cross-border cooperation within our
33 European push for a better supply chain organisation and with customers and
34 Where to nd us suppliers keeps us entrepreneurial and
4 Bakery Report 5
2016
hearts in the US
produces bread, buns and
rolls for retail and food service
customers
Approximately 1/3 of revenue
comes from pre-proofed
frozen pastry imported from
Unibake bakeries in Europe
Sales grow an average
US consumers love Sandwiches are hot in the USA, where range of artisan loaves, available with
3% a year
consumers tuck into around 300 million windowed bread bags to make them stand
sandwiches so much of them every day. After burgers, they are out on store shelves. In summer 2015,
they even have a National the second most common menu item in the US team also developed the bread for
US restaurants. a line of premium sandwiches that have
Sandwich Day on 3 redefined the menu of a leading US fast
November. Unibake USA Theres a good reason for that and its far food chain.
removed from the soggy bread and tired
delivers the bread that fillings many of us remember from the Other products include: brioche burger
gives a truly gourmet days of school lunch packs. buns; pretzel buns; mini slider buns; and
ciabatta sandwich rolls from Unibakes
experience. Higher quality in demand international True Burger campaign
For Scott Rosenberg, director of which rolled out in 2015. All are well
marketing & customer service at aligned with the gourmet sandwich and
Lantmnnen Unibake USA, a great burger trend.
sandwich today depends on gourmet bread
with an artisanal look and feel. Demand Intercontinental mix
for higher quality breads is growing both Although the inspiration is European,
in US food service outlets and in retail. Unibake USA managing director Scott
Kolinski points out that many of the
Scott points to the current trend in products have a uniquely American touch.
convenience stores, where sales are
rising rapidly. We have a vision of offering European-
style breads a nice crusty outside with
Convenience store trade in the US is a good moisture content. Our more
finally catching up with where Europe American approach is to add inclusions to
has been for years. If you go into any some of our breads, like olives, nuts and
European convenience store, you find fruits to really help the bread stand out.
beautiful-looking breads, with sandwiches
ready to wrap up and take for lunch or Sometimes consumers need a little
dinner, he says. inspiration to make truly great
sandwiches. So Unibake USA delivers
US convenience store companies have not only bread. The team also develops
seen that and are starting to tool up their customised in-store displays that feature
operations to accommodate making more serving ideas all designed to encourage
fresh sandwiches or baking off breads or more sales.
pastries in the store.
A toast to
Product developers from four Unibake markets
are behind a new premium toast bread that
meets the latest consumer trends.
cooperation
a fact that was top of mind when a cross-
country team from Finland, Estonia,
Latvia and Lithuania got together to
Finland and
develop a new recipe for toast bread. the Baltics
The joint effort has resulted in a healthy
and delicious toast bread made with more Unibake has 12 bakeries in the
than 51% whole grain and seeds. Vaasan Fresh Bakery Cluster,
covering Finland, Estonia,
New consumer habits
Latvia and Lithuania
Previously in the Baltics, people ate bread
as a filler at mealtimes. Today, they dont The bakeries combined
eat bread in the same way. They perceive production is 115 million kg of
toast as more modern than basic sliced bread products a year
bread and are likely to eat it for breakfast Every day, deliveries are made
or as a between-meal snack, says Christel to 6,000 outlets
Lundstrm, brand and portfolio director The cluster employs 1,700
at Vaasan in Finland. dedicated people
in the UK
Two UK bakeries are in
operation. The Milton Keynes
bakery produces fast food and
wheat bread and the Bedford
bakery produces Danish pastry
Retail and foodservice each
account for 50% of the UK
In fact, it goes all the way to Australia, where Lantmnnen Unibake UK business
has grown a big export success. The Unibake UK cluster also
includes Australia and South
Africa and is taking steps
to expand into further
It came as a shock to the Lantmnnen which drives sales in Australia and South Social trends in growth international markets
Unibake team in the UK when the Africa as well as in the UK. Their primary There are a lot of social trends at the
successful business they had built up task is to act as a strategic partner for moment. The my way trend towards
in Australias retail market all but retailers, supporting them with innovative individual customisation is massive. If you
disappeared overnight. That was in 2013. products that match their needs and help buy a MINI car, there are thousands of
Today they have won the business back grow their business. configuration choices. We are working to
and more besides. give consumers that kind of customisation
in selected markets. The two coloured When developing the red bun, we had
Grandma
campaigns so far have been a major difficulties scaling the recipe up from lab Nostalgic pastries revisit classic desserts and appeal to younger consumers.
success, with sales far exceeding forecasts. to large-scale production. Thanks to great
teamwork involving a lot of people, we
For companies in the highly competitive successfully pulled it off, Peter explains.
fast food business, its all about Remember those Sunday desserts The challenge was to develop products
differentiation through limited time offer All about the teamwork Grandma used to make? The team at that were ready for sale straight from the
promotions, says Peter. While the Halloween burgers were sold in Lantmnnen Unibake in Denmark does. oven. So we have focused a lot on finding
First it was the scary black burger bun fast food stores in eight markets, the angry In May this year, their reinterpretation of the right toppings and ensuring the bake
for Halloween. Then it was the angriest- A lot of the colour trends in burger buns red burgers reached 19 countries in Europe four Danish classics was launched as a new stability of the real fruit fillings, Anne
looking burger bun youve ever seen come from Japan. But, because of our and the Middle East - the biggest limited pastry range in Danish supermarkets. Sofie says.
as red as a red-hot chilli. Whats the different food legislation, we cant always time offer promotion we have worked on
next colourful challenge for the creative use the same colour ingredients. so far. Called Grannys Choice, the range builds Heres the product line-up with the
Lantmnnen Unibake development team on the findings of market research, Danish dessert equivalent in brackets:
in Budapest? Natural ingredients Success is all in the teamwork between conducted for Lantmnnen Unibake by an lemon plait (citron fromage), red berry
For the black bun, our team in Hungary our product developers and bakeries and external partner. This confirms the strong plait (rd grd med flde), apple plait
According to Peter Hermes, director tracked down a vegetarian charcoal as the closest possible collaboration with the retro trend, particularly among younger (blekage) and chocolate biscuit plait
of global sales and international key an alternative to Japanese squid ink. The customer. Danish consumers. (kiksekage).
accounts, well have to wait until the colour for the red bun is based on tomato,
autumn to find out. But, rest assured, the red peppers, beetroot and chilli. Here, the Our study shows that young people The range is sold frozen to retail
next coloured bun is in the pipeline. major challenge was to make sure the bun are interested in going back to the good bake-off outlets.
kept its colour during baking. old traditions, says Anne Sofie Selsing
Limited time offers Vinther, product manager at Lantmnnen
Like the black and red buns, it will be The specification was to use natural Unibake Denmark.
used for a limited time offer campaign ingredients and no preservatives.
Traditional baking requires time and
attention. Because people are very busy, its
seen as a luxury if you can find that time.
bread
Lantmnnen Unibake supplies
fast food and bake-off
products to retail and food
service customers
The consumer brands are
New burger and hotdog range fills a gap in a booming organic market. Korvbrdsbagarn, Bonjour and
Hatting
Organic food sales are growing fast in The high content of dietary fibre and Unibake has two bakeries in
Sweden, with eight out of ten consumers reduced level of fat, sugar and salt qualify rebro and Mantorp, producing
buying organic food products on a regular the range for a Nordic Keyhole label on fast food products and pastry
basis. Thats got to be the best possible the packaging. respectively
conditions for launching a new range of The Swedish organisation
organic burger and hotdog buns. Oats and spelt contribute to the good employs 320 people
taste and to the natural, rustic look,
The Swedish Lantmnnen Unibake matching consumer preferences for organic
team introduced the range to Swedish food. At the same time, we have given the
supermarkets in February 2016 under the products the softness of white bread so
Korvbrdsbagarn brand name. they are easy to eat, Per says.
Saffron Star
Retail sales of organic foods grew 50% in
the first six months of 2015. But, although
Positive early response
Just a month after the launch, the market makes dreams
the organic share of Swedens retail food
market is today quite high, only a few
response was positive. Distribution to
major supermarkets was already at 80%, come true
bread products are organic. In the fast and both the burger and hotdog buns had
food sector, our burger and hotdog buns achieved good rankings.
are among the first to have an organic A limited edition Saffron Star bun from
label, says Per Jonsson, Lantmnnen Per remarks, It was as if consumers Lantmnnen Unibake Sweden helped
Unibake fast food category manager had been waiting for them to arrive in make dreams come true for children
in Sweden. the stores. with serious illnesses in the run-up to
Christmas 2015.
Sustainability and health The Swedish team is now considering
The high consumer interest in organic the next step to develop the organic For every bun sold, 1 Swedish krona
foods is driven by two main factors: category further. went to the non-profit organisation My
increased concern about sustainability and Special Day raising a total of 260,000
the belief that organic is a healthier option. Swedish kroner (EUR 27,800) in just four
weeks. My Special Day fulfils individual
To support the healthy image of the new wishes and arranges activities for Swedish
hotdog and burger breads, the recipes children who need a break from an
contain whole grain wheat, oats and spelt. everyday life with sickness.
reveals the
vitamins, minerals, protein and fibre
already known to make rye a nutritious
grain, benzoxazinoids BX for short
could be a source of multiple health
goodness
benefits.
of rye
in 2015 found indications that BX
compounds act in an antimicrobial
manner. This points to a possible role in
immune regulation.
The cleanest
air keeps
bread fresher
Lantmnnen Unibake produces preservative-free,
fresh bread in Lithuania without compromising
quality, safety or shelf life.
Great croissants
come rain or shine
Flour isnt just flour in pastry production. Belgian experience has shown that
routine flour analyses reduce waste on the line.
Rain in the spring and sunshine in the Today we aim to test all flour before we
summer are the perfect growing conditions accept it from the mills, using our own
for wheat, especially the wheat that will analytical measuring tool. As a result,
become flour for Lantmnnen Unibakes we have avoided this issue ever since and
croissant production in Belgium. significantly reduced our waste due to sub-
standard product quality.
But, if the weather heads in another
direction, a major quality problem could The Belgian R&D and quality assurance
be on the way. Thats an experience the team expects to introduce further in-house
Belgian team has learnt from. methods for analysing other raw material
parameters that influence the quality
A few years ago we had a problem with of pastry and bread products. That will
big holes in our croissants, and we couldnt ensure even less waste on the production
find the reason why. The result was a lines in the future.
lot of waste because the quality of our
products was not right, says Piet Van
Beveren, sourcing and research director for
Lantmnnen Unibake in Belgium.
Over-active enzymes
Analysis of the flour eventually revealed
too much natural enzyme activity the
result of a summer with more rain than
sun. Due to its impact on flour starch, this
activity leads to excessive free water in the
dough. During baking, the water turns
into steam.
Strengthening
the bond with
Lantmnnen Unibake has set itself the
goal to come closer to suppliers. During
2016, work is underway to map strategic
suppliers, their capabilities and their The bright side
of palm oil
sustainability initiatives to set new targets
for Unibakes value chain strategy.
suppliers
code of conduct and specific policies for
food safety and palm oil. Palm oil has been a controversial raw material for years. We arranged
a visit to Malaysia to learn how our supplier works with sustainability.
What we are doing now is learning more
about our suppliers so we can become
even better at securing a responsible
Lantmnnen Unibake goes for closer supplier procurement chain and minimising risks,
says Sari Hakkarainen, senior manager in Every year Lantmnnen Unibake uses R&D increases yield
relations with less risk. Group Procurement. thousands of tonnes of margarine in The visit left a very positive impression.
its Danish pastry production. The One important insight was that oil
Document and sign main ingredient is certified sustainable, palm yield is being increased through
All suppliers are currently required segregated palm oil, making it a raw R&D rather than by planting more
to document that they comply with material of high strategic importance trees. Another was the good working
a standard recognised by the Global to the business. conditions of the employees, who proudly
Food Safety Initiative (GFSI), preferably maintain the part of the plantation where
the British Retail Consortium (BRC) In November 2015, Kevin Cook visited they live with their families.
standard. In addition, they must sign the our palm oil supplier in Malaysia, one
Lantmnnen supplier code of conduct. of the main palm-oil producing countries This plantation and others like them
along with Indonesia. are also trying to right the wrongs of the
In the past, Unibake has often hired a past by encouraging back wildlife. Along
third party auditor to visit and approve The main reason for the visit was the riverbank, they have removed the oil
a strategic supplier. This is one of the sustainability, says Kevin, global palms and planted 150,000 trees since
practices that is changing. From now on, category manager for materials. 2010. Part of the plantation has been
suppliers can expect a further personal turned into a wildlife sanctuary,
visit from a member of the procurement Palm oil has had very bad press due Kevin reports.
and technical team. to slash-and-burn deforestation, which
has been detrimental to wildlife. The Convincing others to change
We want to be better in every area aim of the visit was to see how our All the same, palm oil production
of procurement. By visiting our supplier works with wildlife conservation as a whole is still far from perfect.
strategic suppliers and producers, we and environmental sustainability and Smallholders, in particular, still need
demonstrate our commitment to long- to learn how palm oil fruit is grown to change their practices. One way to
term partnerships. The visits also enable and crushed. convince them is if the owners of the
us to ensure they comply with our crushing mills and refineries refuse to
comprehensive policies, says Kevin Cook, accept their palm fruit harvest
global category manager for materials. for processing.
Its about supply risk management from Our supplier still buys from
the farm rather than from a distance. Most Lantmnnen Unibake smallholders but on condition that
bakeries have made the they do not use slash-and-burn, Kevin
The latest insights switch to segregated, certified explains. In return, the smallholders are
Kevins area of responsibility includes sustainable palm oil. Bakeries given help to improve their yield. Our
visiting suppliers of vegetable oil, seeds, acquired in 2015 will be on track supplier expects to have incorporated all
nuts and kernels. You can read about his by the end of 2016. Find our smallholders in its sustainability system
recent insights from a Malaysian palm palm oil policy at by 2018.
oil plantation and pecan nut suppliers www.lantmannen-unibake.com
in Arizona, USA, on the opposite page
and on page 9.
26 Bakery Report 27
2016
Come the autumn, the plant will be able To reduce that carbon footprint, the
to send out the first products with a CO2 bakery has invested in new ultrasound
optimised label. systems that will cut energy consumption
for cooling and proving. All lighting has
We want to show that we can produce also been changed to LED.
good quality products efficiently while
taking responsibility for the whole value Bernd expects the next phase of
chain, says Bernd Burmeister, Head of investments will look at measures to
Development of Unibake Germany. optimise water consumption.
Vaasan cuts
waste without
cutting service
Finnish project halves Fresh bread waste has posed a major daily order. So some 70% of production
challenge for Lantmnnen Unibakes is based on an estimate.
over-production of fresh Vaasan bread business in Finland. Until
toast bread in less than the middle of 2015, around 150,000kg Another issue, now resolved, was that
could be left unsold in one month alone. the bakery shops had a habit of ordering
a year.
Since then, an in-house project has taken
enough to keep their shelves fully
stocked, making them a poor sales outlet Inspiration
the situation in hand. Within less than
a year, waste has been cut by 50% and
for over-production.
down to
its still going down. The first part of the project was to
start measuring waste to raise awareness. the very
The key is to ensure the Vaasan bakery
shops in Finland are still well stocked
Then we worked on aligning our
production with sales forecasts, last crumb
from morning to night. Kari explains.
When it comes to food waste,
Need for better cooperation We also developed a system to consumers in Europe, North
Our customer service level is one of our encourage the shops to order less than America and Oceania throw more
most important priorities, so we dont before. Where bread over-production food away than anywhere else in the
want to reduce that, says Kari Nylander, occurs, we now aim to sell it through our world, according to the UN Food
head of production for Vaasan. own shops. and Agriculture Organisation.
But in view of the high raw material Half the waste Bakery products are among the
and energy costs of wasted production The results are good. In February this foods we waste most and there
and the fact that it is demotivating for year, bread waste was 75,000kg half really isnt any need.
our employees it was important to look that of the same month in 2015. Unsold
at ways to improve cooperation between products are either donated to a good In Denmark, the Lantmnnen
our bakeries and bakery shops and cause or disposed of as biowaste. Unibake development chefs have
reduce over-baking. created a universe of recipes for
Its not good if our bakery shops are using bread, pastries and cakes that
A big part of the problem is that, to empty before closing, so some level of are past their best.
dispatch the bread on time, Vaasans waste is inevitable, Kari says. But we
eight Finnish bakeries have to start can reduce it further, and that is what we Its delicious inspiration for snacks,
production before customers place their are working towards. dinner and sweet treats, and its
good for household budgets too.
30 Bakery Report 31
2016
International
Charities investments
benefit
from
target local
bakery customer needs
shutdown New production facilities
will broaden the range of
In Russia, for example, our plant
expansion will bring extra capacity to
the fast food sector, where our Russian
market-specific products. organisation experiences double-digit sales
growth year after year.
Innovation award
helping hand during a planned what distinguishes us. In the coming
shutdown of the Lantmnnen years, our customers will benefit from an
Unibake bakery in Bedford. even wider selection of country-specific
products that accommodate their market
While a series of improvements preferences, says Erik Nielsen, chief
us here...