Uni Corp Ltd.

Balanaced Scorecard for Control & Performance Evaluation

Objectives Measures Unit

Rs.100 cr by 2010 with 1 Net Sales Rs cr

F1 operating margin of 25% CEO 2 EBITDA %
Increase domestic market by 1 Domestic Sales Rs cr
building and leveraging Growth in sales from existiong
F2 relationships
Aggressively promote exports PKP 2 customers %
to improve reach to untapped Export sales Rs cr
F3 markets SM Export sales as % of total %
1 RM cost as a % of turnover %
2 RM cost as a % of total cost %
Sub contracting cost as a % of
3 total cost %
FINANCIAL

Optimise RM and sub Sub contracting cost as a % of

F4 contracting costs CVG 4 turnover %
Modernise for capability,
F5 capacity JDP Capex Investment

1 Customer satisfaction Index Index

Uni Corp is a cost effective No. of complaints related to
C1 supplier of quality products SV 2 quality Nos
C2 Uni Corp delivers JIT SMP 1 % OTD %
INTERNAL PROCESS CUSTOMER

Resolution time for customer

1 complaints days
Uni Corp is responsive and Pending compliants as a % of
C3 quick in complaints resolution PKP 2 total compliants %

IP1 Improve process yield SV Net production as % of pouring %

Reduce order cycle time & 1 %OTD %
IP2 improve order delivery SM 2 Order execution cycle time Days
1 Inventory(No. of days) Days
Manage working capital 2 Receivables( No. of days) Days
IP3 effectively DMM 3. Payables(No. of days) Days

Employees with qualification

Recruit & Retain competent more than graduation as a % of
L1 people DAR 1 total %
LEARNING &

Training & Leadership program Mand

GROWTH

To develop second level of 1 for HODs ays

L2 leadership DAR 2 Qtrly performance appraisal
L3 Improve employee satisfaction CEO 1 Employee satisfaction score Index
No. of computer literate
L4 Enhance IT culture YRD 1 employees as a % of total
No. of modules going live in
2 ERP applications
e Evaluation
Interval Current Target

M 41.1 60
M 15% 20%
M 27.48 36.17

M
M 12.52 21.72
M 31.3 37.52
M 53.01 50
M 62.5 62.36

M 10.74 10.42

M 9.13 8.33

Q 1.08 4

Y 67 80

M 49
M 54 90%

M 59 14

M 35% 40%
M 54% 90%
M 92 70
M 32 30
M 59 45
M 30 40