Escolar Documentos
Profissional Documentos
Cultura Documentos
Interview Technique
Modul 3
CERTIFIED HUMAN RESOURCES
PROFESSIONAL (CHRP)
Certified Human Resources Professional (CHRP), Atma Jaya University Jakarta, 2006
Structure of Presentation
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Global picture of the topics (1)
Route Map to Finding and Hiring
Strategic HR Planning
JOB ANALYSIS
RECRUITMENT
Compensation & Benefit
SELECTION
Perfomance Appraisal
other HRM purposes
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Global picture of the topics (2)
HR Infrastructure
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Job Analysis (1)
The nature
Tahapan :
Identifikasi pekerjaan melalui: struktur organisasi, diskusi
dengan karyawan/penyelia
Pengumpulan data
Penyusunan laporan: job description dan job profile
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Job Analysis (2)
Job description & job profile
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Recruitment & Selection(1)
Sourcing & methods
RECRUITMENT
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Recruitment & Selection(2)
Employee testing
Test benefit :
provide person-job match profile
forecast success or failures on the job
minimize subjective judgments
uncover potential for improving performance
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Recruitment & Selection(3)
Employee testing
Test evaluation:
specifically related to the job
administered and scored correctly
trained/qualified personnel
conduct validity and reliability measurement
external criterion
test-retest, alternative form
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Recruitment & Selection(4)
Assessment Center
Essential features:
various procedures of individual assessment are
used in combination with each other:
job and psychological tests
interview
observation
situational tests
behavioral responses
multiple assessors
integrated assessment/triangulation
feedback
competency-based
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Recruitment & Selection(5)
Evaluation
Establishing rapport
Getting a perspective on the applicant background
Obtaining information about applicants education
and experience
Evaluating accomplishments, job-person fit, personal
characteristics and behavior
Giving information about the company & the job
Discussing salary
Closing the interview
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Interview (2)
Establishing rapport
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Interview (3)
Predicting future performance
STAR System:
determine the situation or the task for which the
applicant was responsible
find out what action the applicant took
determine the result of that action
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Interview (4)
Predicting future performance
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Interview (5)
Good interviewer
Certified Human Resources Professional (CHRP), Atma Jaya University, Jakarta, 2006
Case Study and Suggested Readings
Case Study
Recruitment for new superstores : A-B-Zee by : David Walsh
Source: Winstanley,Diana & Woodall, Jean. (1995). Case Studies in
Personnel. London: Institute of Personnel & Development.
Suggested Readings
DeCampo, Martin. 2005. 11 Ways to cope with uncooperative
hiring managers. In Indonesian Human Resource Handbook. pp.
62-64. Jakarta: ASCORP Handbook Publisher. (terlampir)
Falcone, Paul. 2002. The hiring and firing : Question and answer book.
New York: American Management Association (AMACOM).