Escolar Documentos
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Financial Mistake
by HEM AN T B ENI W AL
in F AM IL Y F IN ANC ES
L AS T UPD A TE D ON: 1 2/ 1 2/ 20 13
Just to share that lot of existing members are willing to sell their membership at 30-40% discounts.
First & biggest reason is there is a gap between number of members & inventory
(number of units) available in the resorts. They proudly say that there membership
is increased by 26% Compounded annualized growth rate but their Inventory was not
able to keep pace & just grown by 22%. Gap was 9% in 2005, which has now grown to
26%. (You can check the below table Club Mahindra Members Vs
Inventory)
Second, Club Mahindra gives resorts on rental to nonmembers, even in the peak
season. So members compete with nonmembers. Their annual report show earning
of Rs 15 Cr from rental they have received from nonmembers. If I assume Rs 4000
per night room rent it turns to 3% of the total available inventory.
Third, when there is big gap in available inventory & some competition from
nonmembers; few people will definitely be disappointed because they will not get
what they desire. Club Mahindra expect that people should plan there holidays 6
months in advance I think I can do it but its not possible for people who are in
jobs. Their annual report shows that occupancy was at 77% & if we adjust even 2%
that was utilsed by nonmembers so member occupancy is at 75%. If we compare that
with number of members, it turns out to be 44%. (check below graph Club
Mahindra Yearly Membership Unutilised)
I dont think I again have to tell you that Club Mahindra charges Annual Subscription
Fees (ASF) irrespective of you go for holidays or not. In addition they dont allow
members to accumulate more than 3 years (21 days) holidays. If member dont pay
ASF, his membership will seize.
My Story
I am passionate about traveling I bought Club Mahindra Red Studio in Feb 2008.
Just after my sisters marriage we were having some cash in our account &
coincidentally we were also planning to buy LCD TV. Then came THE SUNDAY & I
saw advertisement in local newspaper, where Club Mahindra also shared about
FREE Sony Bravia TV. My mind stopped working something similar to when people
see emotional ads of child plans. I called up the number & executive reached my door
step in 2 hours. In next 5 days we finished all formalities & were part of Club
Mahindra roller coaster rides.
There are lot of bitter experience with Club Mahindra starting from purchasing to
doing bookings to services in resorts to checkouts but I must appreciate they have
good properties.
There are lot more things to share about Club Mahindra Membership but I will try to
share that in comment section. If you are member of any such time share
resort or planning to buy one or approached by someone, please share
your views in comment section.
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I totally agree this is number one chor company even after paying the
membership fees and booking well in advance I havent got those bookings
confirmed. Everytime I have been asked to change my plans. resorts. dates and once
was even asked to change my birth date to celebrate it as there were no rooms
available in the resort even in the blue season.
Cheaters with an extortionist attitude. When I asked for cancellation , they just gave
me a figure of 20% returns.
Pathetic !!!!
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Sreenivasa Reddy November
27, 2016, 6:49 PM
Can you mail more details to sreenivas426@gmail.com
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I have visited Goa, Coorg, Ooty and Yercaud resorts of Club Mahindra and the
experience has been very good and I feel that it is not just Value for Money but
infact Significantly More Value For Money
Let say a member takes a white studio apartment, he will have to pay Rs. 2.61 L as
one time membership fee (full down payment with 5% discount, as per 2011-12 fees)
and approx Rs. 10k as ASF in 1st year.
For calculation purposes, I am taking following assumptions-
a. An interest rate of 10% per year (if the money was invested) and also assuming
that ASF goes up by 10% every year.
b. A worst case scenario that the holiday is availed only at the end of every year. So
that the interest is calculated on the amount for the full year.
c. Studio apartment rent per night as of now is Rs. 8000 for a non member booking.
Assuming that the room rent also increase by 10% per year.
In the above case, interest in 1st year on the one time fees at 10% will be Rs. 26125/-.
Member will pay an ASF of Rs. 10000/- (actual is slightly lesser). And at Rs. 8k per
night he will avail benefits worth Rs. 56000/-. So at the end of the year, the value of
the members payment that is balance with Club Mahindra is Rs. 2.41L.
(261252+26125+10000-56000) Interest on this in 2nd year will be Rs. 24138/-, ASF
will go to Rs. 11000/- and Cost of holiday will be Rs. 61600/-. So net balance value
will be Rs. 2.15L. By this calculation the member will break even in 7 years. After that
he will not spend but save every time he goes for a Club Mahindra holiday. In 8th
year he will pay ASF of Rs. 19487 and avail a holiday of Rs. 1.09L, a saving of almost
Rs. 90k. And this saving will go on increasing and in the 25th year he will save more
than Rs. 4.5L.
7. The flexibility is another advantage. A member does not need to book for 7 nights
at a stretch. He can break it in 2-3 small holidays. If 7 nights are not utilized they can
be carried forward to the next year. I had previously accumulated inventory left and
so have been able to book 4 resorts this year.
There is flexibility even in the apartment size. I have a White Studio membership, so
I can book a studio when travelling with only my wife and daughter and can book a 1
BR apt when my Parents/ In-laws/ Relatives/Friends are accompanying us.
Moreover the holiday can also be gifted to someone. The members guests can avail
the holiday even if the member is not accompanying them. What better gift for your
Brother/Sister/Cousin/Friend who is getting married, than a honeymoon at a Club
Mahindra resort.
Limitations-
1. Have to stick to only Club Mahindra destinations Resorts are there at most of the
tourist spots but not at all the spots. So, if you want to go to a destination where Club
Mahindra is not present, you have to book some other resort by paying a huge
amount and at the same time your Club Mahindra nights could get lapsed if your
accumulated inventory goes beyond 21 nights.
2. A non member can book any of the hundreds of hotels/resorts that are there at the
holiday destination of his choice. So even if he does not get the hotel/resort of his
choice he can go to that destination by booking another hotel for the same dates. But
for a Club Mahindra member, if the resort at that destination is booked for the
desired dates, then that destination is ruled out for those dates. He either needs to
change his destination or the travel dates.
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But when you have put it in interest after 25 years you still have that Rs.2.6L that you
had put it in FD.
My friend made an online booking in club mahindra and got room for 5k in peak
season since they were not full..
And you are traveling only in their resort since you have bought their membership,
but if you have the amount in bank FD you can travel in different resorts, you dont
have to be stuck in club mahindra.
And if you go to any standard resort, you would get all better facilities like sterilizer
etc etc.. and gifting holidays These days you get wonderful offers for abroad trip
that works out cheaper than India trip sometimes.. So gift your relatives Abroad trip
rather than just gifting rooms to their honeymoon stay or whatever.. Give them a
paid holiday to Thailand or Malaysia and Genting..!! Which is better now u say, just
gifting room or a abroad holiday package?? and RCI.. You can actually call RCI and
become a RCI member and pay the nominal fees and holiday in any affiliated hotel..
it works out to be the same.
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Well pointed out friends. There are a few more aspects that I desire to point out in
addition to the valuable contribution made by all the intelligent readers of the lovely
article that has been painstakingly and honestly drafted after thorough analysis by
Mr. Hemant Beniwal.
1. The Mahindras are laughing their way to the bank. For one, Mahindras are
utilizing the funds received from customers like you and me, for acquiring/building
newer properties without borrowing at higher rates from the open market-place. This
makes them debt-free from day-one, and also eliminates any kind of risk associated
with mortgages that expensive bank-finance are accompanied with. Moreover, this
money is shown as revenues earned, and thus reflects as sales in the P/L Account.
Wonderful feeling for a business-man, where they are able to see sales revenues
being moved forward to the Balance Sheet Assets side, without adding up any kind
of mortgage ! WOW !!! Ask a seasoned business-person and he would tell you what I
mean.
2. Since Mahindras have already got advance revenues for services that they would
be providing in the near (or far, may I say) future, they are in better control of the
situation. For example, while planning for a vacation for a customer like you,
Mahindras would never tell you how many customers would you be COMPETING
with to get the desired accommodation. It is similar to the on-line booking of
Railways IRCTC. the number of passengers are not known to us, but we know for a
fact that within minutes the bookings are done with especially in the vacation season.
In short, Mahindras will never give you a benchmark on the total rooms, that would
be maintained per customer. Are they increasing the number of hotel rooms in
proportion to the newer set of customers acquired by them? Think about it ..
3. In a place like India, where customers are short-changed, and legal recourse is
tardy (to say the least), most of us have already experienced of being taken for a ride
numerous times in our lifetime. (Remember your nearest mobile services salesman
in whose hands you have been shortchanged? Or the bank? Or with Credit Card
services). Once money exchanges hands, in a place like India, we are left at the mercy
of of the Principal for offering us service. Now let us understand this. The time-share
concept of Mahindra seeks us to invest upfront for a fairly long period of time, like
32/25 years. Therefore, we are required to bear up with Mahindras for that long a
period, whether they give service to us or not. And if we do not get graded services,
what recourse do we have in case the services fall below expectations? Too long a
period, too much upfront money involved, services to be rendered over a very long
period of time (33/25 years), little recourse to customer complaints/consumer court,
no residual value !! Whats happening friends ?
Comments, please ..
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Shares can go down in future but that risk is their on the first day as soon as you take
the membership.
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Deepak M October 30, 2014, 11:50 AM
What a wonderful write up. But you just forgot to mention one thing aboveyou Club
Mahindra Emp ID no.
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Simple calculation.
Anywhere in India you get room for Rs. 5000/- per day for 3 Star to 5 Star hotels.
Enjoy full freedom to chose from thousands of hotels.
Now you have below kitty every year to spend on accommodation
2.6 lakh /25 years = 10,000
Maintenance charges = 10000
Interest on 2.6 lakh = 2600
Total 22600
Enjoy 5 days in a year without any restriction and with full freedom.
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Pratik October 28, 2016, 10:23 PM
But your first few lines require just one comment from me. With Club Mahindra, you
are blocked to that 8000 rupees studio, which is out of city, food is expensive, and
you can get better options in that price range.
Check out their Shimla/Mashobra resort. Is it in city? You want to visit Shimla. You
would hire a cab everyday? You take their Gangtok property. Its really out of city.
Food is so expensive. You would take a cab to travel to Gangtok everyday? Or would
you prefer staying in Mayfair in Gangtok? Highly rated and really comfortable, etc.
So 7 nights stay is under 40K. But you are free to choose wherever you want to stay,
without worrying about ASF, or Utitilizing your holidays. Bla bla.
Club Mahindra is the shittiest thing I have ever invested in. Just because of
references I had to, otherwise, I wouldnt pay a penny for this junk.
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simple , they will say booking is full even if you are entitled to the season and then
sell your rooms to travel agents who will give any white membership no and everyone
makes merry and you are sitting at home with your red season card in front of you !
When i called up to complain they said yes sir we are looking into it and get back to
you !!!
When they call you for upgradation to purple the sales guy says sir I will get you any
daate anywhere including the december -new year holiday period !!
this is how they fool you. I have aalso been trying to sell my red studio membership
with 21 days balance also but no takers as eveeryone has wised up !!
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Thanks
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Hi I am interested to buy Club M membership white studio, can you please send me
your offer at email drmaheen@gmail.com
Thanks
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Hi, I am a Club Mahindra member for last 5 years. I have Red Studio
membership with balance of 20 years and 12 days holiday balance. Any one
interested in buying it may please contact me with your offer price.
Thanks.
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Ritesh January 1,
2015, 4:56 PM
Hi Parvathi, I am interested in buying Club Mahindra Studio Red. Please reply with
your expectation on my mail id : r2_urfriend@yahoo.co.in
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mohan June 16,
2015, 3:42 PM
Please call me at 9810269034 if you have club mahindra membership for sale
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Anand jain
delhi
9810417822
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Jetson
Michael October 14, 2016, 7:03 PM
I want to buy the membership
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A K PANDEY
9444305169
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vipin
00974 70485950
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Manoj January 7,
2015, 5:21 PM
I want to sell my Red Studio membership with 23 days and valid till May2036. Please
send me your proposal.
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Vivek Marc
h 10, 2015, 10:52 AM
Mohame
d shah August 4, 2015, 5:24 PM
Hi I am interested in buying club mahindra membership.. pls tel me ur price
contact 9080047470
shahjewells@gmail.com
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Swatesh
November 28, 2016, 9:36 PM
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Akash Deep
Agrawal January 12, 2015, 1:02 PM
Please send your lowest offer for white studio as I am interested in same.
Regards, Akash 09718321515,bharatphoton@hotmail.com
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I totally agree that Club Mahindra is biggest cheat. Dont expect anything from them
as they will only ask for more and more money.We bought their membership in Oct
2008 and cancelled it in March. We were not informed about their look up time of 10
Days and their documents came after around 20 days or so.
They are biggest cheat .We cancelled the membership and didnt get any refund.
They didnt cancelled the membership and kept persuading us to continue.They
finally got our approval that we will continue the membership in March 2012 as I
remember.The person committed that he will be providing us holiday before our ecs
starts but nothing such happened and we ended up paying around 20K again.
Please please dont ever do this mistake to buy their membership.
They are big fraud. I talked to talk and get this resolved even with higher
management but its all waste.
It has become a nightmare for me as so much money around 73k ,I have wasted and
you feel foolish being cheated by such big company.
Please let me know if someone has ever got refund from them.If yes How
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In this period other then email reminders, I called you & your office more than 15
times. I also personally visited your branch thrice. I never heard any concrete answer
but only filthy excuses. It only wasted my time & money.
Last time when I visited your office on 8th Aug, you told me this will be done in 2
days.(But I dont know which 2 days)
You told me to deposit differential amount & I believe I deposited it without any
hitch.
SBI Bank CHQ No.000000 Rs 2530(23-07-2008) &
CITI Bank Card Ref. No. 00000 Rs 2530(08-08-08)
I dont know why you took this amount twice.(Rs 2530)
Whenever I called your office they told me sir aapka kam to ho gaya hoga, letter
aane wala hoga You never followed the matter.
I know you are not going to solve this matter. This is just to inform you that if this is
not done before 10th Oct 2008.
I am not having any choice but to take help from Consumer court. I know this is not
going to make any difference to you bcoz I am not the only one who is in pain. But
certainly I will be satisfied.
Club Mahindra: The Happiest Family Holidays(What a Joke). I never expected this
from Mahindra Group.
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I am a business men and very calculative when it comes to investing money. Kindly
first thing dont compare investing into holiday to a FD it doesnt compare. If thats the
way it is, then I can invest the in Stocks and become a millionare.
Regards to me i have been a member since 2005 then they had only 9 resorts.Now
they count 40+. I have utilized around 40 days of holidays. The major factor to buy
was meets your expectation in terms of the facility, rooms, space and other items
when one looks while travelling with family. Now one can argue we could travel by
booking on need basis. Can someone try booking online, you would be suprised 50%
times you are dissatisfied with value of money when you actually reach the place. Out
of the 10 resorts we have visited they have deviated only once to our expectation (3
star to 5 star). Therefore what I see is convinence and hassle free traveling with my
kids and family. If you are a person who travels and wants to see places suggest to
self plan and dont waste your money on Mahindra.
Lets check a hypothesis, suppose Maindra adds in 6 years another 20 resorts and
then calculate the value you pay today, you might be suprised like I did. I dont look at
this as a FD versus Investing in Mahindra. You need to find your own value (other
than money) to buy Mahindra. Otherwise please dont invest if you dont know what
you are getting into. I have already break even with quality family time I am able to
have without worrying what I need to do for booking similar places.
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You pay ASF , all amount you see your holiday gets lapsed what are the options left
for you ..? Its a complete un ethical company ,
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A very good and informative post. Actually I was also attracted by the presentations
and the freebies given by Club Mahindra. But later within 2 days I realized , that I
cant plan my holidays on conditions & availability of hotel rooms . I like to
experiment with my holidays, and plan it myself with lots of research. So I decided to
withdraw my membership within 48 hrs. Thank God , I got my refund.
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I bought the membership yesterdaybut after reading this blog, even I would want to
withdraw my membership. Could you please guide me on how did you withdrew the
membership and got the money refundedwould be really helpful
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i also joined another country club membership in 2009. but soon i realised my fault
when they were not able to manage my vacation at required place. instead they
suggested another place.
i told them that my iw ould have my vacation according to my wissh, not theirs.
finally i was able to pull my money back after a slight deductions, tthat too after a gap
of 11 months.
after that i also suggested all my frnds not to get into these membership things.
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I could see similar proposals from couple of forums lets join together in this forum to
share mailids and idea what are the options we can try one by one. Its a hard earned
money
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Hi Hemant,
Another important thing.If you happen to visit outlets such as Big Bazaar or
Haldiram and you get approached by some one (representing country clubs or likes)
for providing your contact details for participating in a lucky drawDo NOT provide
them
I had a horrible experience with Country Club only when I casually filled up a small
form while having dinner at Haldirams with my family.
A week later I got a call and the guy said that basis your form you have been selected
for a free holiday for 2n3d anywhere in India and for collecting the same I need to
come at an address between 4-6 pm on a certain date. I almost decided to go but
detective in my mind started asking them questions like , why cant you send it over
the mailing address?, Why cant I come at any other time slot?Later the guy made
up a story that it is their 25th anniversary celebrations and hence they are calling all
winners together which lead me to further suspicion and I googled about their
existence in India and if 25th anniversary is trueI could not get any such
evidence.I finally informed him that if you want me to avail the service , send me
the voucher or I can come during weekends to collect the same to which he said sorry
he cant do this and had no explanation behind it !
Few days later I again got a call from the same guy saying I am still eligible and they
are holding another session. I did not pay much attention to him and simply told
him that I am not interested.
it was definitely nothing but an eyewash to mis sell the membership to me and after
reading Hemants experience , i am glad that I did the right thing !
Regards,
Ramit
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I see no harm in accepting the winning voucher. You would get a free 2 Night stay at
one of their premium resorts. The goal is dont get tricked into buying the
membership from them. Just go through the presentation (wastage of 30 mins) and
then say you require time to decide whether you want to buy or not and in meanwhile
would visit the resort to check whether they are worth getting the membership or not
.
Book the resort months in advance, enjoy vacation, and then decide if you can plan
rest of your holidays in advance as well. Else just let them know that the
membership/resorts are not up to your expectation
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I agree on one think is that they got good properties . But in remote places.
Syamala
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Checked this too and the answer was a BIG NO to their products as it was 1) bonded
2) misuse of our trust creating frustration 3) thirdly not my types!!
Thanks Hemant and all others for your review. Appreciate!!
Hope this thanks bring in some relief you did to others and bad for them as they
deserve it.
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Out here in Pune, these folks stand in parking slots at Malls and Multiplex and they
ask for your name and number. They say that there is no parking fee but you just
need to provide your name and number. You feel that this may be the mall authority
(you dont think through in detail as you are rushing for your movie or something).
And then a few days later they call you in exact same fashion and request you to come
to some office.
I have been lucky to stay away from this so far since it all sounded too easy and too
fishy to be really true.
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Yeahwhen they say come and bring your cheque book with you, thats your cue
right theresay thanks and wish him a good day!
Also, your point about name/address solicitors for lucky draw in malls, please realize
that even if it were a genuine lucky draw, what is the actual transaction thats
happening? You are giving your name/address/other info definitely to him, while he
has no obligation to give you anything. On a purely deal basis, you are giving up
something for sure, with no surety of receiving anything in return. A sort of gamble.
Are you a gambler?
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Dear Shashank
I am also club mahindra member. I am fully agree with lot of issues you have
mentioned. as you are financial expert you hv analysed it well. I hv not thought on
those financial aspects but definitely getting a proper booking is a headache in club
mahindra. it is not possible to book that much well in advance as I am in business.
food is very expensive. but properties are very beautiful.
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I was about to buy the Mahindra Club Memerbership within few weeks !!!
Now i have to re-think my decision thanks for the information
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o Hemant Beniwal July 17, 2012, 10:37 PM
Hi Sreekar,
Dont depend just on my review check your requirement & match with club
mahindra membership.
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Thank you and Ramit and Hemant for those vaulable advice. I have been a frequent
visitor to Big Bazaar for my grocery shopping and I have come across innumerable
types of guys who sell these time share holiday plans. I am also an avid traveller,
taking week long holidays once a year. But now looking at your experiences, I would
rather book a tour package every year, rather than spend all that money on those
time share holiday plans. Thanks again.
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Hi Hemant,
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Hi Hemant,
Thanks for the eye opener on Club Mahindra. Not many people share their
mistakes. I am sure many people like me, who have not subscribed for such offers,
will ever think again.
On a lighter note, as I am viewing this webpage, the advertisement of Sterling
Holidays is appearing on top. Moreover, they are also offering a LCD tv Free. A link
to Club Mahindra Holidays is appearing as well. I find this genuinely hilarious and
cant stop smiling. Understand the business compulsions
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I do agree with the points you have mentioned for not buying these memberships.
We have twice been offerred free holidays (one of which we were able to redeem
recently with planning been done 4-5 months earlier). Thank fully we didnt get
convinced by them on WHY to buy this membership, when there are lot many sites
offering dicounted vouchers. Also we studied that the number of resorts they have
are not enough for 25 yr long duration. Even if some one spends EXTRA amount in
renewing their RCI membersip, even then the number of places would be limited,
only suitable for those having kids who want to just RELAX and think about visiting
same places again and again, not for those who want to explore new places
everytime.
One point I disagree is about food: The food is really cheap. Dont go in for Buffet
(which are quite expesive), only go for a-la-carte, and you can have a good 3- course
meal for two in Rs 500 700.
I recently enjoyed the trip in one of the places in south India, and tasted the North
Indian food prepared in proper manner, giving a feeling that you are having the meal
some where in North itself.
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Hi Hemanth,
My biggest financial blunder falls in the same line as urs..i took a membership in
country vacations.i realized later when i was to book a holiday that all the promises
that they made were crap..in a way club mahindra is more genuine than country
club.name a place they say that they have a property before u take the membership
but later i came to know that they have properties mainly in metro cities,when i
asked for a booking in ranthambore cc staff were suggesting me to go to bandipur as
that is the only property they own in a wild life sanctuary(so,they mean that when
ever i feel like spending a vac cation in a forest i must go to bandipur where ever i am
in india). and the options they give for me ( hotels tied up with country club) were c
rated & i would get that at a cheper rate than qouted by them if i book it through
some travel agents like expedia..i fought with management siting all the false
promises but they never came to my help in any sense & i contacted akosha but they
too were of no help to me..i lost 75k through this..can anyone suggest if there is any
way in which i can get atleast a part of money back??it was a good lesson & an eye
opener for mei wish more & more people know about this & would not do this
mistakecountry vacations a big fake companyi wish there was a supervising body
to check such service providers..i feel people who know the reality should spread the
news to save some others from falling into their trap
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Even my father did this blunder of purchasing from country vacations and he did not
know how to use it. he bought it in 2003 and till now he has not used even single
vacation. They say you can only sell it and they are not helping us to sell also. My
father is receiving from country club an account statement stating that he has to pay
AMF for country club. He purchased country vacations and where did this country
club membership came we did not know. they said when we purchased country
vacations u can use country club for 3 years free and he did not use it also. now every
year they are sending remainders to pay AMF from 2004 to till this year. My father
was also trapped in an exhibition!!
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We also had the same experience, luckly we used the 10 days period to cancel the
deal, but we did not got the full payment back, In India time sharing Facility also
need some kind of regulatory boady like SEBI and it should be brought under mis
repesantation of product. People should go to Consumer court. Members can make
some group and dirctly sale their un used time and get money, there are many more,
who have not brought the membership but love to use club Mahindras property,
atleast club mahindra has good property, others are really in soup.
Regard.
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Hello Hemant,
I also got a membership in one of the holiday provider: Bajaj Highland Holidays and
it is totally waste of my money. I believed in the name bajaj and thought it must be
good deal. I got the membership for 5 years and for 35k. It is totally waste of money
and since last two years I did not optfor any vacations through them because they
hardly have any hotels under their umbrella. I tried doing booking 2-3 times but due
to their pathetic service couls not book any. I really feel cheated and really wish to get
my money back but unfortunately there are no such possibilities. One cannot cancel
membership for Club Mahindra then it is just impoissible to cancel membership with
Bajaj Highland. If anyone has got any option please let me know.
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indeed, one must not fall prey to such things. If one has to spend holidaying any
where, one must do by traditional way of booking an accommodation as per ones
budget. At least one knows before hand what one is paying.
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Hi Hemanth,
Thanks for the well analysed and eye-opening article Club Mahindra Membership is
my biggest Financial Mistake. Over the past several years I have toyed with the idea
of becoming a member, as the co. has pestered me a No. of times, but every time
something held me back as I did not get the desired transparency/satisfactory ans to
some of my Qs or doubts, lack of time and so on. Now that I have got the ans, thanks
to you, I am more aware and so will be many of my near and dear ones. Money saved
is money earned, and this will be better utilized elsewhere.
Look forward to more such articles.
Regards
Vijay
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o Hemant Beniwal July 19, 2012, 10:35 PM
Thanks Rajendra.
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Dear Hemant,
Really an eye opening story. I too was about to fall into such a trap 6 years ago.
But my good sense prevailed and even after spending nearly 2 hours listening to their
crap, I refused to listen further because I was disgusted by their poor sales talk. They
said they will not be able to give me the gift. I had foregone it and escaped unhurt
(realised after reading your article).
Surprising that was 6 years ago; God knows how many crores of fallen flat on these
misellings, as you say. Lack of regulators has made the same thing to be repeated
over & over.
Thanks.
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I took lifetime membership of country club in 2003 and so far I have visited their
place only twice (in the first month of taking membership)!!! The membership price
then was 15K (not too high), but I wish I had invested that somewhere else.
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anna July 18, 2012, 1:56 PM
hi hemant.so after all u too are human !!! My dad also made a smilar mistake with
THE ROYAL GOAN BEACH CLUB. They have 4 luxury resorts in GoaSo every year
u can visit only Goa- The best of these 4 resorts is always overbookedLot of
foreigners ( Non-members) & as u said annual maintenance charges of the villa
( the one we never stay at) to the tune of 20,000. Over & above, this payment shd be
only by credit cards !!! They also claim abt RCI affiliation, but u cannot exchange ur
holiday anywhere else unless u r a RCI member& still u get the resort & destination
of ur choice if u book a year in advance
Nw we stopped paying the annual charges & have let our membership lapsewe do
get letters form them saying we r amongst few priviliged clients who can renew
their membership at nominal penaltyThe penalty is almost 10% of the annual
maintenance charges.
Conclusion- Always have the flexibility of planning ur vacation !!! Plan oneselfno
such clubs !!!
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Amit Dave July 18, 2012, 6:13 PM
Thanks Hemant.
I had been to a mall here in mumbai which hosts Club Mahindra office. I was taken
thru the entire presentation and it was a time when I was newly married.
We went home and shared this with the family. I thank my dad who put his
experience in my head to cancel the membership. Next day I went to the same office
and asked for cancellation.
I was asked to go to the main office in Andheri east. I was there every morning back
to back 1 week.
Finally I managed to get the cheque of full amount and now after so many years I feel
so good about the fact that I did not continue and cancelled it.
It is nice to know that along with Insurance and MFs I also get to know how to save
my wealth from getting wasted.
Thanks again.
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o Hemant Beniwal July 19, 2012, 10:55 PM
Thanks Amit for Sharing this.
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Excellent post and wonderful information to share with all..Like the similar I too
wasted my money with Country Club the Indias second largest fraud like this..Earlier
my father also lost amount in IGGI resorts which in Ooty with a link of Sterling
resorts mid of 1995 they have close all their resorts due to debt and mismanagement
by directors and promoters..Many follow ups and proofs for the payment made has
been shown to them but they never minded and finally my father fed up and forget
that money which is hard earned..Now I have done the same mistake with Country
Club.Sad and shame to do the same mistake which my father did.
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Club Mahindra, like many other organizations, needs to sell the holiday concept and
they succeeded where Sterling Holidays failed. It takes quite a bit of effort to sell an
expensive thing like a holiday. I was influenced into buying it when they signed me in
front of a movie theatre (back in 2003) and their marketing folks came over and did
a good marketing effort. I was clearly impressed (it cost me 1.5 lakhs for a Red studio
then). I had to upgrade a couple of years later to a Red 1 BR because of the
restrictions with ages of children.
There are 2 payments involved, one is the lumpsum payment at the start and another
is the ASF you incur every year. It is important for people to understand the model
that they are signing up for. I think Club Mahindra is upfront about how it works but
people forget about it and get shocked when they are asked to pay the annual ASF
fee. The ASF has an inflation component associated with it and a service tax which
are both unavoidable. I would urge you to compare the rates of 4 or 5 star hotels over
a period of time to get a sense of why the ASF is index against inflation.
Coming to the experience in a Mahindra resort, I have been to their resorts in Goa,
Munnar, Kodaikanal, Yercaud, Panchgani, Ashtamudi, Swamimalai and have been
impressed with a few things. The customer service at any of their owned or
associated resorts is excellent, something you pay a premium for. The location of
their resort like Munnar or Ashtamudi is just amazing. The food at their owned
resorts like Goa and Ashtamudi is simply one of the best and I compare this with the
experience of dining at five star restaurants. Sure, the cost of food is not going to be
cheap and you have to expect to pay a premium dining at those resorts. There are
good options like a total food package for a day for the whole family that makes it
lighter on the wallet but if people dont want to spend, they have the option of
cooking themselves. That is not the concept of a holiday, is it? There are additional
expenses that resorts have to pay for like the water supply (@ Munnar).
I dont have the background to comment about the ratio of rooms to memberships
but if there is a case that they are selling too many then definitely the organization is
answerable.
Let us come to bookings not being available. The primary reason is the customer.
Have you ever thought that the indian customer does a club mahindra like a railway
ticket reservation? The booking process did not have a restriction of simultaneous
booking (on same days) a year back but they have implemented that now which has
opened up some availability. They have also started to penalize the bookings if they
cancel closer to the actual date (i am not sure if they had the strict penalties before).
Do you ever complain when there is only so many tickets at a movie theatre and you
dont get a ticket at your intended time? I can understand if people are price
conscious but I dont take people kindly if they are stingy. I have seen people abuse
the Club Mahindra restriction of the number of people in the room by coming to the
resort and packing themselves as a big group in a small room. It costs more to
operate things like a swimming pool if people abuse the rules.
Sure, there are certain things that the management is answerable for, but I think it
was worth the experience for me given the fact that it forced me to take the holidays
(which I would not have otherwise). Club Mahindra is a premium experience. Let us
not forget, as a customer, what it takes to keep it as a premium. If you dont intend to
pay a premium, by all means refuse the membership.
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I fully sympathise with you for the bad experiences that you had at Kumbhalgarh &
Sariska. There is no way I would want to excuse Club Mahindra for those horrible
experiences. I have not had those kind of experiences. I am not downplaying those
incidents btw. There are always bad apples and we need to get those problems
recognized by the Club Mahindra organization.
One thing that I would like people on this forum to do is to comment only after they
have used the product. Without getting into a relationship, it makes little sense to
complain about something they have never used. Your complaints are valid but many
others have just gone overboard in trashing a company based on the perspective that
the marketing or sales folks are out to rip everyone. Every company in India pays
peanuts to keep good marketing/sales folks and those folks get commissions only at
the expense of customers who take the product. We can even talk about LIC agents or
mutual fund agents who benefit mainly from commissions. As a culture, that is how
India works. There is a lot of income disparities that we have in India that need to be
fixed but that is a subject for a different discussion.
The reason that I upgraded to 1 BR was to keep the no. of days at 7. If you keep the
studio and book the 1 BR you get less than the 7 days commensurate with your one
time payment and ASF fee. I have not worked out the details but I am sure that they
would have factored all payments for your use case. Also, as any financial guy would
know, it is all in the fine print. It is the prerogative of the company to decide whether
they would like to keep the flexibility that way.
On the people who forego their subscriptions by not paying the ASF fee it looks silly
by losing the whole one time payment by not paying a smaller portion. Anyone does
good planning should factor in the one time payment + present value of all ASF
payments and see whether it makes sense at the beginning of the contract rather
than at the time of payment of ASF.
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Hi Hemanth,
nice post. By reading this post i recalling the incident of last january. A group of
people visited our house & informed me that theyll provide a part time job for me.
For a hour he explained me about a product(same as above, that you brought. Even
he used our TV & DVD player for theire repentation). And its a membership to
PANCARD CLUB. Here you also get a investment option. Means money doubling.
And also %ge based commission, if you fool more people and make them join this
club(i mean mlm).
They also showed me lots of filled application forms by people and photo copies of
commission cheques.
But I politely refused to join by saying that I dont have time for part time job!
thank you.
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Hi All,
Even I happened to visit one of the Club Mahindra presentations way back in 2007 I
guess. I lot lured and took the membership on the spot. But after few days I realized
number of verbal commitments were made which were false. I asked for 100% refund
but it was declined. I had to fight my way out. I escalated issue to higher levels,
visited their main office at Andheri(E)few times. Finally after 3 months I got 100%
refund. It wasnt easy, I had to fight it out.
Request all to document every communication on email when dealing with corporate
for any issues, be it Club Mahinda, Vodafone or any other corporate giant.
All said done, for me best offering by Club Mahindra is the free 3 year membership
for RCI. RCI memberships saves lot of stay cost if you are a frequent international
traveler. On your own you cant get RCI membership, you need to be member of Club
Mahindra or Royal Goa Club.
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Ram July 21, 2016, 1:17 PM
Hello everyone this ram here from Mumbai Im interested in buying club mahindra
membership if anyone willing to sell there club mahindra membership please contact
me on 9594745601
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I am not a futuristic and planned traveler, so this is surely not meant for me
But they are joking when they say it is inflation free because of the point you made
and also if INTEREST OF THE DOWN PAYMENT for so many years is calculated!
And hemant it is also following the indian corporate culture by paying least attention
to AFTER SALES SERVICES, and the executives are like vultures trying to trap the
customer only for one time!!;)
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Thanks Hemant for spelling out the things. There are many such experience but not
broght forward.
I had got a similar experience. It was with Greatindiatravels.
I bought 2N/3D for 3000+750 service charge.
I planned it to Goa for 1 month in advance. But hotels in the list were different than
the one offered. I asked for Sun Village Or Royal Beach Resort which was near to
Beach and accessable. But the one offered was Bela Rosa which is very interior and
not accesseble. In 2 days every time go out from hotel I had to ask 4 times for road to
come back.Any way I was having car with me but it is not a good experience. The
comittment at time of booking is not being followed by these operators.The amount
involved is less so I did not make any fuss about it.
Can any one from the loop recommend the resort operator of this kind having good
experience?
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Hi Hemant,
My analysis
People working on jobs (as I do..) would need a 7 day break in a year..of course
depends on ones financial situationatleast for me it has been a good experiance so
fartouch woodhave visited Mussorie, Yercaud, Kodai, Coorg, Thekddey,
Dharamshala.As you said it depends on your requirement, whether you like to
travel all 7 daysetc
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When I wanted to go to Goa during peak season (Dec/Jan) and I approached them
for membership they gave me their story on colors for seasons and I immediately got
convinced that this is a very bad decision.
Whenever you want to buy something make the toughest of demands and see the
skeletons will come tumbling out of the cupboard without a lot of probing and try to
get something before paying anything and you will see their attitude change
immediately.
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Atul July 21, 2012, 8:06 AM
Hi Hemant,
One of my closed friends tried to sell me the membership few years back. His
desperation was evident based on the continous followups he was doing. Reason give
by my friend was that he is moving overseas and hence wants to sell. I went back and
did lot of research, even calling Mahindra club office, agent.
Based on the data I received I did not go for it. I clearly told my friend and thanks I
did not get into trap.
Cheers
Atul
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Just put that 25 years fee (8 lakh plus) to fixed deposit at the rate of 9.25% with
compound interest quarterly you will get 78,69,726 Rs at the end of 25 years. This
much they earn from you dear!!! And is it necessary that you will go traveling every
year? many vacations you might not get time, your child have exams, your wife gets
sick, you had to do extra-time in company and if you are doctor like me, forget all this
crap.. And one more thing, do you have club mahindra in every place you want to go?
Even if there is club mahindra, do they assure to get you a decent enough
accommodation as your payment? impossible By the way who can predict about
next 25 years? This is really eye opening, not only this, insurance companies,
investment planning schemes etc follow these principles
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Sir, i really like your words Learning from your mistakes is smart, learning from the
mistakes of others is wise. But learning from own mistake is really expensive.
i think this article will help me allot for future(after marriage & kids) financial
decisions.
Thanks sir
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Thank you for taking your time out to share your thoughts on this page.
We confirm that the details of the product along with features and the guidance on
how to use the same have been provided in detail during the time of presentation. At
this juncture we would like to bring it to your attention that the time involved to
confirm a reservation has come down considerably taking into fact that reservation
can be 1 day in advance of check-in as you aware subject to availability. In terms of
ease & time involved in using your membership, you can now check real time
availability, book your holidays, get alternate holiday options automatically, make
payments & cancel your holiday online in your member section
@ http://www.clubmahindra.com anytime, anywhere. We also have a strong
member on-boarding process during which members are re-confirmed.
2) It doesnt suite my type of person, who doesnt want to sit & enjoy:
Being a member of Club Mahindra, you have access to 42 + resorts across India and
Abroad. Keeping the interests of our members in mind we have a variety of resorts at
different type of locations/regions. To quote a few examples, while we have a lot of
traditional destinations like beach resorts @ Goa/ Pondy, Hill stations @ Coorg/
Munnar, we also have Jungle resorts @ Corbett/Gir, Water-front properties @
Ashtamudi/Poovar, International destinations @ Bangkok/Pattaya/Austria/KL &
Desert Resorts @ Kumbalgarh / Nawalgarh. We also have a full-fledged activity
center in all our resorts where we have activities for all age group which includes
treks, tours & unique activities based on each location. Our resorts are catered to suit
all types of persons fun loving, adventurous, nature lover etc.
4) I am frugal when it comes to food on a trip and they charge me bomb for that:
We have 2 different type of dining choices for our members one of which is fun
dining (buffet system) and ala carte (Menu based). The buffet & alacarte rates are
offered with 25% discounts on regular rates, which is an exclusive member privilege.
You must appreciate the fact that the quality and variety of the food offered at our
resorts are audited by the Food, Safety and Standard authorities. We would also like
to state that many of our resorts are accredited to Resort Condominium International
(RCI) who has certified our resorts as Gold and Silver Crown accordingly.
Club Mahindra claims their membership is Inflation Free but other than one time
fees members have to pay annual subscription fees (irrespective of usage), depending
on type of room they own. They charge ASF on type on rooms so Studio will pay
lowest ASF and 2 Bedroom will pay highest. But at the time of booking you can
choose any room so I am having Studio but can book 2 BR and pay 50% less ASF.
This fees is not fixed it will increase every year according to urban inflation
numbers
a) We would like to inform that the term inflation free is towards the cost which you
have invested for the product. For example, a person who has purchased a product in
the 2003 might have bought the product on a lower price as against the person who
has purchased the same in the year 2008. The cost of appreciation is not applied to
the product price after it has been purchased.
c) We are sure that you aware that ours is a floating inventory, wherein members
have an option to travel 1 up higher season from their purchased product and also
have access to their respective seasons along with the ones below them. However
while confirming the bookings according to the rooms/seasons, higher or lower, the
days are debited accordingly. For example, being a member of Red Studio you would
be able to enjoy only 5 nights of holiday (approx) in the same season but on a One
Bedroom apartment.
2) Club Mahindra gives resorts on rental to nonmembers, even in the peak season. So
members compete with nonmembers. There annual report show earning of Rs 15 Cr
from rental they have received from nonmembers. If I assume Rs 4000 per night
room rent it turns to 3% of the total available inventory.
3) Third, when there is big gap in available inventory & some competition from
nonmembers; few people will definitely be disappointed because they will not get
what they desire. Club Mahindra expect that people should plan there holidays 6
months in advance I think I can do it but its not possible for people who are in
jobs. There annual report shows that occupancy was at 77% & if we adjust even 2%
that was utilsed by nonmembers so member occupancy is at 75%. If we compare that
with number of members, it turns out to be 44%. I dont think I again have to tell you
that Club Mahindra charges Annual Subscription Fees (ASF) irrespective of you go
for holidays or not. In addition they dont allow members to accumulate more than 3
years (21 days) holidays. If member dont pay ASF, his membership will seize.
Your reply is a typical after sales reply as per the book, Im a member & i know how
much haggling i have to do to get a reservation, when the membership is sold even
the moon is promised, but like insurance companies your sales boys have left by the
time you are ready to take your first holiday & with him goes all commitments.
I have a white i bedroom so i should be able to trade up by sacrificing 2 days or a
smaller accommodation in the red but strangely i can avail of it only 15 days in
advance, a property which your roster shows is overbooked & somehow i will get a
reservation 15 days in advance, who are you guys kidding its BS the only way i see is
this:
YOU TAKE THE MONEY & HAVE INVENTED CREATIVE WAYS TO KEEP THE
MEMBERS OUT OF THE RESORTS & FINALLY LAPSE THEIR HOLIDAYS ON
SOME GROUNDS. SO ITS NOT A WIN-WIN ITS A WIN-ONE SITUATION
WHEREIN YOU WIN THIS WAY OR THAT WAY
IM A LAWYER BY PROFESSION & IM COLLECTING INFORMATION FROM
OTHER MEMBERS & SOON ILL SURPRISE YOU WITH A CLASS ACTION
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Overall people are not very clear on the business model Club Mahindra follows.
There is no one reference document to it and the typical timeshare model does not
apply in this case, Bhupesh Gupta, who has been a member of Club Mahindra
Holidays since 2004, wrote in his complaint. Bits and pieces of information come to
light, surprising me every time. I am surprised why Mahindra Holidays reports resort
occupancy levels at the time of quarterly report to shareholders. What significance
does this have to its timeshare business? Who will take the hit of this under-
utilisation, the members or the business?
Mr Gupta says that he has not received a reply from the company for some time and
so addressed a copy of the letter to Moneylife, which raised the issue with the
company. However, the explanations by Mr Ramesh and chairman Arun Nanda were
not very enlightening. Without answering the issue raised directly, both tried to
describe how customer centric the company has been.
Mr Ramesh says, Our surveys done both internally and independently prove that we
have a very happy set of members who rate the experience at our resorts extremely
high. I am happy to share with you that RCI have awarded the Gold Crown status to
10 of our resorts more than 25% of our new members sign up through referrals by
existing members, denoting a high level of delight with the brand. RCI is the largest
timeshare vacation network in the world.
It is very likely that this is the outcome of the numerous complaints of members that
appear to go unresolved. Consumer review websites like mouthshut.com
and http://www.consumercomplaints.in list some of them. In one recent note,
Devyani Chakraborty says she is still awaiting a refund on cancellation of her
membership, which was sold to her a few days before during Durga Puja. In one post
today, Mr Sandeep said he has failed to encash a free holiday voucher coupon after
he was told that there were no rooms available in any of the resorts in any
destination.
Other complaints refer to lack of proper exit options, which, the Mahindra Holidays
chairman said were very few. However, there is no explanation as to why members
have to go through an excruciating exit mechanism and lose 30-40% of their
membership fees in the process.
Many of the timeshare membership holders have complained that the flexibility
option, which enables the users to transfer, exchange and split their holidays, have
led to under-utilisation of the resorts. Moreover, they accuse the administration of
favouritism, which enables only some particular members to avail good reservation
dates and facilities.
But while members are allegedly denied facilities, resorts and rooms are used for
other events and availed by outsiders. Many members, after repeated failures, give
up on making reservations, which leaves many resorts with vacancies. There are
complaints about unsatisfactory services, inadequate inventory and other unfulfilled
promises.
It appears from inquiries Moneylife made with some members that there is no
proper grievance redressal mechanism and neither are members aware of how they
can get their complaints resolved, nor are the staff equipped to deal with such
situations. Another repeated mention is that staff members engage in dubious
practices like lotteries, misleading members about offers and not providing proper
information about the terms and conditions.
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I bought membership in oct 11 and has paid 45k till date. do u suggest to discontinue
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Hi Hemant,
You should tweet this article to Anand Mahindra in Twitter..looks like a LOT of
disgruntled customers here, judging by the comments. I have been approached
several times by their marketing folks outside cinema halls, malls and even at toll
gates. I very nearly missed attending their free couple pass once developing cold feet
at the last moment (good in hindsight!). I only ask myself 2 things here : 1)Can I
afford holiday every year ? 2) Will I be able to take off for 7 days at a stretch from
work. Both depend on various factors, given the nature of our work & job. I guess the
free TV swung it for you
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club mahendra cheats public very well. I lost 2.5 lac . I say to my friends never try to
become member in club mahendra.
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This is a fraud company, they will never cancel the membership, I fought for 1 year
but lost my 50,000 anyway. this when I did submit the cancellation within 15 days.
Thanks for spreading the message. this is a fraud company & no one should go with
them
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Hi
This is a good post. I had a holiday at a Mahindra resort in Coorg just happened to
book online . I am not a member of the club ,was thinking of joining but now have
dropped the idea.
The location was fantastic, well-kept.Food very expensive. We were paying every day
for breakfast nobody in the facility felt like informing us there was a complimentary
breakfast available at one of the restaurants till we found out at the day of departure.
We really felt conned by it. Of the 3 restaurants only one had decent fare despite the
exorbitant prices. And located in the heart of coffee land they served horrid coffee!
The Ayurveda massage center was so out of the way you lost motivation to visit it.
The resort is built on a hill so walking around was a pain and my mom who has
arthritis had a wait of 20 mins every time for a golf cart buggy to show up.
For a 4 or 5-star facility they are stingy on soap, no toiletries besides the liquid soap.
We left behind an expensive set of sunglasses but the resort guys were nice enough to
mail it back without cost.
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All these so called holiday ownership companies are a farce. After hearing a lot of
negative reviews about Club Mahindra,we opted for Royal Resorts and Clubs.It is no
different. Long waiting period for booking holidays,hidden charges and most of their
resorts are not conveniently located.
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Hi
Have any one had such experience with Sterling holidays? I have paid amount for
initial deposit for membership. Then the processing of documents & previlege cards
got delayed by two months, which actually spoil entire plan for vacation. So i have
asked for cancelaation of membership. Till today after 5 months they are answering
that your file is in chennai office they are processing request & still today no clue on
it.
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Hi Hemant,
Wonderful article. I faced the same thing with Bush Beta properties and this was the
same way. They always offered us a possible time during weekdays around March
and October knowing fully well that these are times when its very difficult to go on
vacation. We finally stopped paying and got out of this with not a day of vacation in
their properties and no refunds. Waste of years of saving.
At the same time, Mahindra resorts provide concessional bookings through other
sites anytime of the year. I got a good 1 bed room at their Coorg property through an
online booking site. The price was good for a December vacation and included free
food (Breakfast and Lunch) and travel around the area at about a Rs.100 per person.
I think what I learned from that experience was when you want to go for a trip these
days you can get 100s of site that are offering you a good rate for a stay.
Cheers.
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As the number of negative comments is very high it may be possible to approach the
central govt to set up rules and regulators to monitor such schemes.
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A recent stay in Goa brought this out, when we found tiny white spiders in the bed!
And meals at the restaurant were monotonous and unattractive.
Pl share with me if you have found a way to get rid of your membership and I shall do
likewise. tks.
Btw Hemant, thanks for starting this discussion, very informative and appreciate the
time and thought you hv put in yr mail.
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But I must mention, I sold at a loss, taking a hit of abt one lac atleast we are rid of
the nuisance.
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It is very dangerous to share your details with the guys outside malls. They come to
you luring you to participate in their lucky draw.
1) They sell your contact details to resorts, banks etc @ 4-20 rs per contact.
2) Your data goes through an analysis. For the Job column if you say No Job you
will never get a call, but if you put a bigger role like a Senior Manager etc, all of a
sudden you become the lucky winner for them.
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Hemant
I recently attended the session. I told them that you are selling one small studio room
in 3 Lacs to 50 people (assuming 50 weeks in a year), which means getting Rs.
15000000. Also, you are getting annually Rs. 550000 for maintenance (from all
11000 x 50) so Rs. 13750000 for 25 years.
Total you are getting Rs. 28750000 around 3 crore for one small studio room and
that too for 25 years only.
If 12 friends contribute 5 lacs rupees and built a farm house they can stay one month
and that too for life time.
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Hello,
I bought club m membership during one of their free coupans meeting in start of this
year. After 6 days I got the email docs confirming the conditions etc and soon I
realised there were hidden information and it is not worth. I sent email and written
cancellations asap to get the refund in 10 day free look periods. There were several
calls from people at different offices telling there will be no refund but I continued to
vehemently argue with them. Finally I for the whole amounted refunded through a
cheque. Took around 3 months. My personal experience that their backoffice client
service is not that bad but sales people (i think it is just because they need to justify
their salary ) are making all wrong claims.
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Please can you tell me what is the process of cancellation. Where did you get the
withdrawal form.
Thanks in advance
Mitesh
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I have too sufferred, can you kindly advise me to get my money back. Has been 18
months since iv cancelled my white studio, but in vain.
Eagerly waiting for your response.
Regards.
Amit Rastogi
9619053751
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Hemant,
Thanks for sharing your personal experience on Club Mahindra. None of your
readers would buy this package now. That means less business to Cub Mahindra.
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Dear Hemant,
With so many disgruntled voices, Is there any authority in the country under which
such holiday schemes come under. It is a very sorry state that members loose lakhs of
rupees and all they can do is write on some forum.
This is a financial scam with mega proportions and it continues. The money paid by
existing mis-guided and disgruntled members is being used for advertising on
websites (BSE website has one) and full page ads in newspapers (Sunday Mid day) to
rope in new members.
Michael
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excellent analysis..
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Hemant.
It was great reading your post.since the last few days I was thinking of becoming a
member with club mahendrA. As a few of my friends are!
For new years we needed to book the coorg destination! Instead I asked an agent and
got a deal of 4500 rs a night! After reading your post! I think its better to book as a
non member than as a member! As you have a variety of resorts. In one trip you can
choose between resorts, and if you really want a Mahendra property! Buy it as a non
member just for a few days!
There is a friend who became a mahendrA member! Since the last 7 years he has
been traveling ONLY in club Mahendra resorts. At least i have OPTIONS
Amish
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vv important article which my eye got stuck onto it at right time. was just preparing
to subscribe such one. thank god and all.
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I should have read the reviews before attending their 2 hour session.at the end of
the session the guy was forcing like hell to sign-up for the membership and was
threatening as if we committed huge mistake by not agreeing to do so..and the
reviews here seem to be very logical.and Apt.
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Excellent article that should prevent others from falling into the trap of Holiday
Resort Tricksters and fraudsters. Club Mahindra, Karma Resorts, Sterling Holiday
resorts are all part of this devious plan to mislead people into believing that they can
easily have cheap holidays at exotic locations. They are persistent as pests, tell lies
blithely and literally badger you into signing up for schemes that only benefit them
and not the subscriber. Hemant has done great service to the society by starting this
topic.
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Dhaval October 7, 2012, 3:32 PM
Excellent Hemant!!
I was also thinking on the same lines but I havent purchased any membership yet.
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Dear Hemant,
You are just too good but unfortunately i found your post now when i am already shit
deep in it. However can you be kind enough to suggest what can i do now. As you
rightly said there are no takers in the market so what do you suggest ?
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Regards
Amit Sidham
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Hi Hemant,
Great post and excellent analysis. I have huge problems with them. Have not used for
more than 4 years now. When I wanted to cancel the membership, they said they will
returnn about 16% of what I paid. It is hugely annoying. BTW, where did you get all
these numbers? I wanted to take them to the court after getting all these numbers,
and some more. But, they refused to give. Any idea where can I get them?
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Dear Hemant,
I also feel of committing a grave mistake by Opting for Club Mahindra membership
in Year2007. Till now , I could not avail even a single day of their hospitality, though
i am on the vacation every year, at least for the once.
There are several reasons
* My decision to get the membership was not a thoughtful one.
* I trusted their salesman words.
* Their resorts are located at very few locations.
* Club Mahindra peoples dont motivate theis members o avail the days.
* They are just interested in getting more and more money from the pockets of their
members.
I really feel cheated by becoming a CM member.
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Truly said, I also took the CM membership and after a month I came to know that
they have so many riders, like even if completing your membership payment you will
have to around 10k for each year till 25years for maintenance purpose.secondly when
you plan to use your membership you might come to know that there is no
availability and blab blab.
So I just paid for three installment ( which was the min waiting period to avail the
service ) and decided to close , CM resfused to pay the membership paid so I used it
for 3D/4N , somewhat convenice myself.
why to force your self for 25 yrs for just few options with so many constraints
furthermore you might miss any deals which nowadays very common
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Thnx,today i just got saved getting into the trap after reading this post.
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Time has come and the time is now for all Indians through TFL to eradicate the evil
practices of indian businese houses. economy destabilise is cause by CHOR and its
Companies. We publics are the parents of those CHOR. Stop feeding them, And then
we shall be prosper. But for this we need a broader knowledge from a place like TFL.
Thanks Hemant for your untired effort. Hoping forward for the brighter future of our
india
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What a fool I am, despite so much info available on net i didnt bothered to check it
and felt into the trap of club mahindra.
Mahesh
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Regards,
Sanjay
Regards,
Sanjay
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Regards
Tarundeep Singh Khaira
Advocate
Punjab and Haryana High Court at Chandigarh.
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tarun khaira November 19, 2012, 11:12 PM
Hi Sanjay,
One thing more, in case i get all their promises in writing, then is it a good deal??. As
in r their resorts worth it ?? Should i think about Club Mahindra, though its
comparatively expensive.
Regards,
Tarundeep Singh Khaira
Advocate
Punjab and Haryana High Court at Chandigarh.
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Ok I am a Club Membership Red Season holder since last 5 years. They gave me RCI
membership exchange as offer for 2 years validity. I exchanged my 2 weeks holidays
with RCI and travelled for 2 weeks to florida where they put me to experience 2
different resorts in each week, an experience which we will never forget our life.
Whenever we want a holiday they always assisted their best to accommodate us,
preference is given to members during peak season, and not to our relatives/ friends
who are guest. I then experienced Goa and Munnar. Both were too good, with good
hospitality ratings. It was a break through experience.
Now, we are not able to have a vacation with all of us together as children are out of
their careers. So the bad point is that, still we have to keep paying this ASF
Maintenace about Rs.16k, or we will lose membership! None of us can travel and
enjoy alone ! Not CM mistake though. I see only this part unjustified, as compared
with not taking a membership. Otherwise they have those floating resorts in
Ashtamudi/ Gir forest resorts all in line much awaited to visited
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Why cant we all Mahindra Club Members who all are suffering rather than getting
relaxed on so called holidays come together and get rid of this headack once and for
all.. rather than fighting single we can fight collectivly for our right.
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Hi;
We are a member of club mahindra and pay about 14000 annually for their soo
called maintenance but to be frank it does not seem to be happening. all through out
the year these people will not have rooms available for their members be it anytime
of the year and they indeed go about promising during membership that we will be
getting studio rooms to stay in but end up giving us some of their filthy hotel units
which are soo small and the quality is soo bloody pathetic that an individual cannot
stay in these filthy rooms of theirs and their call center too has a very pathetic way of
responding.
these people do sell their rooms to non members instead of providing the rooms to
the members.
SINCERE ADVICE NEVER NEVER TAKE UP A CLUB MAHINDRA
MEMBERSHIP..
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Most of the members are telling the true stories. I am also CM member.
My understanding : CM is for you only
1) If you are family like to stay at resort and like to enjoy the beauty of nature and
not hulla gulla of city.(can say 50% stay at resort and 50% hulla gulla )
2) If you can plan your holidays atleast 2 month in advance.
3) If you like to travel every year during holiday seasons(like kids holidays)
4) If you have patient to get rewarded for your money (Like share market one
should not go to chart and see what is going on in the market daily when he is
planning for long term investment)
5) Considering luxury resorts ready to shell out little extra for food and other
expenses.(this happen in any 5 start hotel..you can not compare 5 star and one
dhaba or 2 start hotel price)
6) Most importantly you like to stay in the property above 3star rating and know the
pricing difference for what you get when compared to lesser star.
If above any of the number coming to NO I request not to enter in to agreement as
you will be disappointed.
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Great discussion allI was thinking of signing up, however after reading through the
variety of views offered, I am convinced that this is one club I am better off not
joining..
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Superb discussion, i was impressed by the way the sales rep approached me after
attending or rather i can say wasting my 2 precious hrs about the add ons of
clubmahundra, i came to know about their new conditions which they are going to
exercise from now on, a. only one weekend a year u can travel across, cancellation a
member have to do one month in advance and finally the members can go to a
particuler resort only once in a year.
I feel good that my money is saved from the cheaters and frauds like clubmahindras,
being mahindra group why such a pathetic service and a bad name in the market.
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I recently joined CM as a member, after having thought that at least I will be going
for Holidays once/twice a year. I have done the initial payment of 21990, and they
have asked that 3 emis will be deducted from my CC, and some good option of 5 days
Holiday abroad and 7N/3D in CM resort is available. After watching mix comments
from few of the members in above post, i am not able to decide whether to continue
with CM or not. One thing wanted to ask, is there a possibility to get out of the CM
membership after I paid 3 emis and availed atleast one free holidays that they
promised.
Please suggest.
Sheela
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Too Late Now.. :-( December 31, 2012, 5:15 PM
This article is a real eye opener.. But unfortunately I tried to open my eyes quite late.
I subscribed for the membership yesterday and I checked the reviews today. For
some reason, when the CM representative was at my house, I couldnt think of
anything else but to become their member. I found the offers gud (except few painful
things like maintenance fees and extra charges etc.)
I have already paid 33K as part of the down payment. But after reading reviews on
this site as well as few others, I am repenting.. I have chosen Red + Studio
membership with all the 5 offers (which include one internation trip, 24K discount
on down payment etc.)
If I decide to withdraw the membership, how much will be the amount refunded
back? Will there be any refund (if not, it will be a nightmare)??? And if yes, how
much can be the time taken?
Please assist.
Thanks,
Mukta
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Ooppss .. Was about to buy one. Now I have dropped my idea . Thanks for the
info.
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I have gone through all the comments but feel differently,CM holidays are mainly
beneficial to families or Retd.Couple who have all the time and will to enjoy good
life.I too had been lured by their agent but after two weeks of no
communication,decided to write to Mr.Anand Mahindra but it was diverted to the
MD,promptly got a call from the corporate office by the MD himself assuring
complete refund in 24 hrs plus offered free holidays for 4 nts any where with
4000/free food vouchers.Ashtamudi holidays inducted us back to CM.Since last
three years,we enjoyed at 11 resorts including
Gangtak/Baiguney.Thekkady/Kodaikanal/Munnar bought from RCI.Every where it
was fantastic experience,food,Activities,Rooms/Staff except these resorts are far
from the city center.In BKK/PATTAYA,we got very bad experience as the hotels were
far from the city and taxis were expensive and Thai food was not palatable specially
for my wife being a veg.This holiday was a disaster but on our complaint to
CM,immediately,they refunded our Red season days in to our account back,That is
what we appreciated.One should not get dismayed by all these comments.In fact we
had decided to celebrate our Golden jubilee in ooty.The Gen MGR along with other
executives came to wish us with flowers and a cake and invited us for special
dinner.Again celebrated my Birthday at thekkady last year,special dinner was
arranged,At Gangtak,our wedding anniversary was highlighted in the Dinning hall
without our knowledge with Candle lights and Songs by the staff,unforgetable
moments with CM.We planned to visit Nathula pass in Gangtak,Car was arranged
and special packed B`fast was given with blankets.Sorry,We have no complaints
about CM.
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Hi
I took am a member & now regret..yes i was also given false promises by the
executive he asked me to write a reference of a lady who he knows & in turn can get
a cash redemption for the same. He also said that you could give the apartment on
rent & earn through it , i.e if you are not able to utilize your holiday that year
I agree that the resorts are beautiful..but away from cities..so travel is a problem & so
is site seeing. Moreover whenever i want to travel & request for a destination for
certain datesits NEVER availablend bookedso you have to compromise on the
destination & date of travel as per the availability
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Shib January 14, 2013, 3:01 PM
A great article, an eye-opener to many I share a lot of same thoughts, Ive been
through similar experiences which I have outlined in my blog too. This also makes
me believe that they use similar techniques to dupe customers, that means CM is a
rotten organization. How can they expect people to link with them for 25 years and
live with this rot? I am filing a consumer court complaint against them very soon, lets
see how it works out will keep you guys posted.
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Hi
After reading this blog and the comments made by various users I have come to a
conclusion that I took the right decision.
Thank you
Amit
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Rohit January 26, 2013, 10:40 PM
My parents have just purchased the 1.28 Lac CM cheapest package on 25th Jan 2013.
After asking them about any other charges applicable, They (CM) said no. When I
checked the info doc they provided, I told my parents about the annual maintenance
which was quite evident. They are very upset cause they were thinking that paying
the above amount was a good bet. We have officially complaint today, but the sales
manager says 15% which is paid is non-refundable due to the discount offer offered
to them.
PLEASE HELP GUYS.What should I do????? (Especially Mr. Hemant)
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Club Mahindra does too much hard selling and that irritates. They are soft spoken till
they finish their presentation, then they start too much hard selling every minute.
They ask you to decide before you leave conference room. When I said I will think
and come back. They said Thank you Sir. Good bye. I have never seen such impolite
company any ware. Anyway that is their business model. Let them run like that.
Next morning I called my friend is already member and he also it is waste of money
and time to go with Club Mahindra. Reasons were simple and logical. My experience
with club Mahindra was people with self respect should not go to club Mahindra
office to have presentations.
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vinod February 3, 2013, 10:41 PM
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if u consider nt on money invested and amc charges, and compare with availability
on website in 3-4 thousands per day what is benefit
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Hi All,
I have the best offer and also an opportunity for you guys.
OFFER:
Club membership package for next 30 yrs
for 2-4 people
for 2 weeks vacation every year
access to over 2000+ exotic resorts across the globe
at just Rs. 7.5 Lakh
OPPORTUNITY:
Once you buy this package you will get an ID
with which when you refer your friends, who will also like this package and buy it,
you will earn
Rs. 95000 as retail commission and
Rs. 30000 as BV Commission and
5 eVoucher Points
For more details you can reach out to me at:
Cell: +91 9845700000
Thanks,
Manjunath
Bangalore, India.
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hi,
my name is arun rathnam and i have been a club mahindra member since 2009. on
the onset let me clarify that i am just a member, neither am i mouthpeice nor have i
been paid in cash or in kind to create this blog by anybody.
i read this blog by Mr. Shrinidhi hande potraying a totally negative picture of club
mahindra (also here by Mr. Hemant )and i would like to share my experiences
(http://www.enidhi.net/2007/02/never-go-for-club-mahindra-membership.html)
BTW before i begin, the club mahindra management has responded to Mr. shrinidhi
with some explanations
(http://www.enidhi.net/2008/04/club-mahindra-holidays-ipo.html)
first, lets understand the concept of timeshare holidays. It is something like this..as
an individual ur bargaining power is quite limited. therefore in timeshare holidays u
agree to holiday with a certain timeshare company, the company gets a substancial
number of individuals and hence provides services which would otherwise be
prohibitive in costing at a reduced price.
it is a buyer-seller relationship, and like other buyer-seller relationships has its share
of ups and downs. the buyer expects the moon while the seller is selling just his
product!!
1. u have a long term relationship with one particular seller (in this case club
mahindra), therefore its one based on trust that club mhaindra will maintain its
standards for the full 25 years.
2. since its a group of individuals who have paid, u will have a fair amount of
competition in booking ur holiday dates for a particular resort.
now, what are ur expectations with a holiday.let me tell u my expectations and why
i chose club mahindra.
3. i would also like to treat my family members, near and dear and friends to a good
time when they come with me.
i have taken a one bedroom apartment, white season.
i paid approx about 3.5 lacs for the membership with a free holiday (3 days bonus,
not part of the 7 days), Rs2000/- food coupons and a sony bravia LCD tv (26 inches).
after that i am getting 7 days a year with an annual maintanence fee ranging from Rs
12000 in the first year to Rs 15000/- in the 4th year.
The ASF is based on parameters of inflation index published by the indian govt from
time to time.
Q1: often people tell me you can put the money u paid to club mahindra in a fixed
deposit and holiday on the interest alone without even paying any annual
membership fee.
answer: my calcualtions are this. any resorts of the standard of club mahindra costs
approx 4000-6000 today. lets fix it at the lower cost Rs 4000 for a day. what i am
getting in club mahindra is a 7 day holiday for 4 adults ie 7 days at Rs4000 a room, 2
rooms for 4 adults = Rs 56000/-.
if i assume i put 3.5 lacs in a FD i will get approx 31500 (assuming 9% interest), so it
means a yearly outlay of 24500/- (this figure will only increase as interest rates
hovers around 8-9% but inflation causes the hotel rooms to get costlier)
so in a way what i can say is instead of putting the money i earmarked for holidays in
the bank and earn interest as money, i have put it in deposit with club mahindra
where i am paid in holidays ( rather than in cash). its a different way of looking at the
same scenario
when i see it from a members side a 56000/- holiday is costing me the ASF that i pay
ie 15000/-.which saves me 41000/- in the first year. The margin of saving does
increase every year as rooms get costlier every year while interest recieved on money
invested remains constant. therefore i feel its a good deal.
in my opinion club mahindra gets approx around 10 lacs profit from each
membership but thats beside the point. a company has to make a decent profit from
them to be sustainable. if they are not making good profits then i would be worried
that theirs resort standards would drop after the inital period and will not be
sustained for 25 years
Q2: Why choose a resort at all, why not a nice hotel room??
answer: if u are asking this question, then definately club mahindra is not for u. it is
for those people who want to enjoy resort type luxurious stay for some days every
year. if u feel u dont mind staying in a normal hotel and spend money on other
aspects of ur holiday, then CM is not for u.
Q2. a room is never available in the resot of my choice. this is a constant worry/
complaint often voiced.
answer: i book my holidays approx 2-3 months in advance i have never had a
problem with availability. i dont know about last minute deals but i know this,
availability is there for resorts in about 2 weeks from any date if u are not specific
about resort (places near to ur residence like say places around delhi or places
around mumbai, or bangalore etc). i guess thats ok considering u are planning an off-
the-cuff holiday. i am not talking about peak season like new year or diwali or
christmas in this.
Q3: Marketing people offer the moon when they talk to you
Answer: This is silly, how can u believe anything that is not given in writing.
whatever is the contract everything is mentioned clearly in writing. please read
everything carefully before commiting. i didnt have a problem with this as i believed
whats written, not whats said!!
answer: i agree that not all resorts are of the same standard. varca beach goa,
munnar etc are really big and nice. in general the ones in north india are smaller than
the ones in south india which are really well spaced. but all resorts have a different
theme and look. eg jim corbett has the jungle look with a lake in the background.
poovar and astamudi are situated in the backwaters. munnar and massorie have a
whole hill spaced as the resort. so each resort is definately different and worth seeing
This is quite a good feature offered in most time share holidays. ie ur payment is
based on the time u want to take ur holiday. so if u want the peak season u pay
more. this also ensures that the particular season members will be given preferance
on their respective season. (Eg. u cant choose the blue season and expect to go to goa
during the new year period.)
The quality of food is really good. The buffet rivals any 5 star restaurant and is very
nice. but the cost is quite high. on the upside a lot of restaurants are available in the
near vicinity of most CM resorts so u dont have to eat in CM all the time. The combo
they offer (breakfast, lunch and dinner at a reduced price) is good but still the cost is
high. I hope they offer better economic food variety
if u browse the net, u will find diverse opinion with many people saying a CM
membership is not at all cost effective. I feel it all depends on what u want. if u are
sure of what u want and u feel u fit the customer profile of a CM membership u will
have fun with it. For eg, when u pay 20000-30000 for a high end phone how many
users actually access the internet, use most of the apps and software with it. in my
opinion buying a high end phone just to gel with a percieved high end crowd is a
waste of money. but thats just my opinion, some will agree, others disagree. therefore
i dont fit the customer profile of a HTC one or a samsung SIII. i will definately be
unhappy if i buy either one. i will feel they are a waste of good earned money. It
doesnt mean these phones are bad, it just means i should never have bought either
one!!
I hope this blog has helped u decide whether a CM membership is worth it or not.
Please be sure of what u want out of ur holiday before u commit hastily for a 25 year
timeshare and regret in leisure!!
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They said when you plan holidays its like you spend.
60 % in accommodation
20% in travel
20% in food
bullshit..
its..
25 % in accommodation
45% in travel
25% in food
10% in miscellaneous like a bit shopping, medicines etc..
i think self plan and self research is the best way to enjoy
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Hi
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Please do not fall prey to calls from Club Mahindra reps saying that you will be given
free voucher. I was one such person that went for the free voucher only but when
they started explaining their product, I started to convince myself that I should
subscribe. However, before it was too late for me to fall prey to them, something told
me that I should compare their offers with other similar offers. I openly made that
comment and told them that you are going to give me a free voucher and let me
experience your place. I will subscribe to Club Mahindra once I get a feeling of how
the place is and the service is. It will also give me some time to compare your product
with others.
Hearing that a new sales person approached and started narrating the same story
that the first one did. My response was the same. What more was needed, they
wrapped up a 2.5 hour long hard sell and said bye. Not even a thanks. When I
prompted innocently for the voucher, they said they have already sent it through
email. I believed them and walked out hoping that the voucher would have reached
and I can definitely make an attempt and subscribe. Till now I have not received any
voucher that they said as already dispatched through email.
I only thank god now that I did not fall prey to their sales pitch and become a
member. If they are behaving like a cheat even with the voucher, I can imagine how
well they can keep their promises to their subscribers!
So please do not fall prey into the hands of Club Mahindra guys! You will be better off
doing your holiday plan at the point of incidence.
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I am a members of CM since 2011 and have availed holidays in Jim Corbett and Goa
(Varca beach). All I can say is, they have Excellent propertis, full of natural
environment. Also, I completely Agree with Sachin S. Its all depend upon your
Personal preference and needs. But I regret paying in full around 368000 in one shot
in 2011 for Red Studio. Had I been properly informed (like Sachin S), I could have
never wasted extra money and would have bought from 2nd hand market. But since I
go vacations twice an year (with one of my close friend and his family), I am planning
to buy another Red Studio from 2nd hand market.
One more thing which I want to point out is. CM Goa Resort (Varca beach) is the
most sought after Resort (by CM members) for vacations and I had no problem in
getting reservation even in peak season (5th Jan 2012) but yes, I booked in 6 months
advance.
Anyways, if I forget the extra amount I paid for new membership (instead of buying
from 2nd hand market), It has been a quite good and satisfying experience for me.
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Joing to the club mahindra membership is my biggest mistake. The fact is their
agents hiding lot of factors which we come to know during the month of march. Ine
of them is ASF, which I was not aware that there is yearly ASF factor of 10,000 extra
payment every year.
I do not understand if they charge 2.65 lacs for 25 years at once, if we keep it in FD
yearly, we get atleast 25,500 @ 10% intrest on the principal amount. Just take the
intrest factor + add the ASF charges they charge ie, 10,000 which is equalent to +/- =
35,000. You can spend a good holiday for lesser amount anywhere in India. This is a
foolish decision i have taken..
I asked club mahindra cancel & refund the money which now they saying that there
is no refund policy.. This is bullshit, infact they should refund the full money with
bank intrest applicable to that much period.
I feel that club mahindra is just cheating the public and are into froud business. If
they are not then they should do their business with honesty & inform the costs
involved at first instance before the person could sign the application
I think, public should aware about club mahindra that they are froud.
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Dear Hemant,
-On everything interest is not calculated. will you calculate interest on how much you
have spend on your education or your children education. Similarly, leisure travel in
this era is a must, you should not calculate interest on it.
Its not that hyundai i-20 is a poor product but if your requirement is of honda jazz
and you buy i-20 before having proper info and then claim that i-20 is poori dont
know what to say
At many places you are rightbut if you say club mahindra is fraud.its just not
so.
sanjeev
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Hemant,
I dont agree your comment. If you know for what you are spending then there is no
issue of intrest income. You cannot compare one thing to the other. In that way, I
also traveled Europe holidays, but I know what is going to be my expenses. In that
way I cannot compare the facilities that I got during my travel to Europe to Club
mahindra facilities.
As you say about complete info, Clubmahindra agent did not inform me anything
about ASF charges. I was not aware & when I got the first invoice for ASF charges it
was nothing less than a surprise.. I felt so bad that why I become the member. I felt I
am cheated. If ASF needs to paid then they should have informed in the first
instance. Why they have to hide the info.
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They denied my refund too. I enrolled to cluba Mahindra in a Travel Mart in BKC,
Mumbai this Januray 2013. I was told all good things about Club Mahindra including
a promo 2 weeks free international stay, etc (Now, I realise this promo is for
everyone) and the moment I gave my cc to the rep (Mr. Tauheed) while I was still
asking questions, he swiped my card. He did not even gave me a day to think and
next day morning when I realised my blunder, I called this guy only to know ( a lie)
there is no cancellation policy. After reading above comments, I got to know there is
10day cancellation period. Now, when I called customer service, they say they cannot
refund anything instead suggested their choice of ONLY ONE resort where I did not
wish to go. I paid a total of 33,000 so far and did not use any Club Mahindra
property. Feel cheated in a BIG way by a leading brand in the market. Let this &
above messages reach one and every individual who might get trapped by Mahindra.
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Hi Amit
I can talk about today!! I dont know about what is going to be next 1 year.. What you
are telling about prediction but it is not neccesary that it should should be true or we
may not be there too to look what is stored.. But yes!!! we can definitely talk about
today with absolute value, which you agree!!
But I can assure you, you can have a lovely holiday for 25K with good resorts in India
even today, not only me even most of the readers will agree this who knows the value
of money.
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Dear Hemant
Thanks buddy for sharing some of your valuable thougts on Club Mahindra. Never
will i become their member. It would be interesting if someone from Clud Mahindra
responded to your post. They force you to become their members (sometime even
beg). I dont know like their stratergy. If they are so popular, people would be dying to
become their members (I doubt if that can even happen)
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I have an interesting experience though not with Mahindra in India. I was in the US
in 2001 and went to Florida with my wife. We planned to go to Disneyland the next
day. At our hotel we were told that we could get the Disneyworld entry tickets at 50%
discount (i.e. $25 as against $50, if I remember right). Being true Indians, we
decided to go. We were asked to attend a 2 hr session which we later realised, was the
concept of time-sharing. We were then approached by well-dressed luscious ladies
and brainwashed to subscribe to the membership. Quite a few who attended the
session actually paid up. However, we held our stance of saying no. They then even
went to the extent of insulting us. Thats when I lost my temper, created a ruckus,
collected the 50% discount and walked away laughing! After all, $25 was a good sum
12 yrs ago
Post my return to India, Ive won many prizes in India from Mahindra and other
agencies but Ive never wasted my time on any of them.. Based on the information
in Hemants article and the other comments, I think Im doing right.
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Rakesh Kumar April 13, 2013, 7:56 AM
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Regards
Kapil Budhdev
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I have a No ASF membership from Citrus Check Inns, Its a well known group.
The biggest factor tempted me to take these holiday membership is that they dont
have Seasonal Barrier like Club Mahindra, Sterling & other companys have
(Red,white,blue). Secondly, they dont even charge ASF.
Any Reason, Any Season they say.
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Neeraj May 5, 2013, 1:19 PM
I am also victim of Club Mahindra Membership, you only endup paying money in
name of membership and maintenance, difficult to find room aligning corporate
working and school holidays. this might be good for rich business class who not able
to build their own resort due to XYZ reason.
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So many dissatisfied members why not get together and fight it out, through
Consumer court or any other means. I think everyone is waiting for the other person
to take the initiative, then either join him or follow him. Someone who knows
consumer law should suggest what is the best way to move forward and handle those
issues head on. We all have highlighted the problems, lets find a solution now.
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viren May 6, 2013, 11:57 AM
Dear All ,
even i did same mistake, deposit around Rs. 24000/- in Feb- 13 but my dear frds
what is the solution to get back ,they are keep on saying next week-2 .Please solve the
problem
regards,
Virender
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Dear Friends,
Not only this further the applicant can avail discount upto 15% on food & non-
alcoholic beverages. Apart from this the applicant can avail the bundled benefits of
mediclaim, Life Insurance & Accidental Death claim.
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Guys
Following are my understanding before you select CM is meant for you and ready to
invest the money.
1) Be clear about resort and hotel. (Find the difference first).
2) Be clear about what is time share and your personality suits the same? E.g. time
management.
3) Be clear about your financials and understanding of the inflation.
4) Be clear about your need of vacation and members joined during vacation.
Please note CM is only and only make sense for you if
1) You are a family man and like luxury.
2) You are going for vacation minimum 2 times in 3 years for 10 days of trip.
3) You are not greedy to see the complete state within 3 days. (e.g. Himarchal trip of
7 days and just running or travelling from one place to other continuously)
4) You can plan well in advance minimum 3 months. (e.g. school going kids parents
can plan well by going for vacation during the their holiday period only. )
5) Understand the increase of inflation. Kerala trip in 2008 cost me Rs. 25000.
Today the same itinerary cost me around Rs. 75000 for family of 2 adult and 2 kids
for 7 days. This is power of inflation. What will be the price of same itinerary in year
2015 and 2020 god knows.
6) CM resorts are luxury resorts and not small time lodge or 1 or 2 star small hotel /
resort. So if you are a person who can compromise the stay in Rs. 1500 / night hotel
during peak season, CM is not for you.
7) If you are a person who would see that food bill does not increase more than Rs.
400 a day (3 meals), CM is not meant for you. In India you can get a meal in 20Rs.
And 2000 Rs. Choice is yours. Luxury always comes with price.
8) There was issue of resorts in past but not now. Many resorts are available now at
various places and locations. Infect average utilization rate is 80% for 2012 and 2013.
This info available on companys website.
9) You are particular about the crowd in swimming pool.
If any of the point is coming NO request for big NO for enrollment as the person do
not belong to time sharing concept and luxury resorts.
Dear Bhavesh,
Very well said. I really appreciate the time you took to explain everything in so much
details. Even I was having similar feelings but I couldnt find words to express it
myself. I am too a proud member (with family) Red Studio of Club Mahindra and
never regret my decision.
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dear Bhavesh,
your message was beautifully summed up and gave a lot of pertinant points. the one
about young couples not choosing blue or white season just to save money was spot
on. later on with 2 kids to juggle we feel maybe we made a mistake with club
mahindra.
i would also like to add some more food for thought. when i joined 4 years ago the
number of resorts covered by the membership was 25 (one for every year of holiday)
.now within the last 4 years they have increased it to 41. that also increases my
choice of resorts. thats also a point we have to state in CMs favour.
one more thing i noticed is most of the complaints against CM come in the initial
stage itself when people feel they should have not made a downpayment for the one
time free holiday. therefore it is important to reitrate the fact that a CM membership
is a 25 year long exodus. so please, please spend more time on deciding whether it is
really for you or not. if u go in for it wanting 1 free holiday, then u will have paid a
heavy price!!
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I have to say that I too made a big mistake taking Mahindra membership. Take a look
at the below points:
Very difficult to come out of the membership. Big upfront membership fees
Management changes rules whenever they feel like ex., when I joined RED season
was the highest season after which they launched Purple season; They discourage
guests from cooking in the room even though it was encouraged earlier;
Implemented new rules on carry forward wherein holidays lapse after a point
Food rates very high (close to 5 star) Rs 90 for a roti / chapatti; Rs 120 for tea.
Food bill is equivalent to stay + food that you would normally pay in other 3 star
hotels. It looks like Mahindra is trying to manage the entire resort expenses based on
food billings alone
Poor housekeeping and maintenance sheets torn, leaking pipes, blood stains on
bed sheets and towels
Significant increase in annual maintenance fees linked to inflation
Options limited and have to plan 4-6 months in advance if you want the desired
resort and date
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I again fell for their trap and paid the annual subscription of 10,000 ! how to get back
the money is the point
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A number of people here have commented that the one time payment protects you
against inflation. I have been holidaying every year at least once in Goa and then
other spots and I have not seen ANY serious inflation in high end resort costs
around India.
I went in 2005 to a great cottage in Fort Aguada Beach Resort in Goa for Rs. 60 K for
6 nights (with meal coupons of Rs. 9K included). I went in March 2013 to Goa
(Majorda Beach resort) at Rs. 50K for six nights all meals included. I went to
Holiday Inn in 2011 at 6K a night all meals included. All this is five star hotels in Goa.
In places like Ooty choices have gone up and prices have come down.
Keeping the 2.61 lakhs in the bank makes a lot more sense. On an equated basis, at
10% cost of funds, the cost to you is Rs. 28, 754. Add the Annual Fee (10K) to get to
nearly Rs. 39 K. Food at a resort costs you Rs. 2.5K per day for a family (breakfast,
lunch, dinner), I believe; this will set you back another Rs. 15K. Thats Rs 54K cost
per year. You can get a far better 5 star (Holiday Inn/Majorda) rates for that price,
which will include meals, airport transfers, sight seeing and all sorts of other things.
Supposedly now the rates are up to 3L+, and it makes even lesser sense. Even
thinking non financially, it is a waste: Given the proliferation of resorts, and the fact
that you get cheaper holidays abroad (even after considering airfare+visa), you would
be doing yourself a disfavour locking yourself to one agency called Club Mahindra.
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o Don March 7, 2016, 2:11 AM
Read all the comments to this article & liked your analysis the best. Thanks,
Mr.Shenoy
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We have taken Club Mahindra membership since 2010 and till now already
deposited nearly 1,66000/- for white studio category out of total fee 2.65 lakhs. We
have not used our facilities till now due to some unavoidable circumstances. Now we
have decide to cancel our membership and want to stop the rest amount of payment.
Please any one suggest me, how I get that paid amount and where I contact.
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I have a membership with CM for red season. Unable to use the holidays. If anybody
is interested to become a member , I am ready to transfer my membership at a
cheaper cost than the current rate from CM. I have holidays left for 23 years. Thanks.
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Let form a common mail id any one can create and share a id / similar discussion
which we can re initiate
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Having a Club Mahindra Membership for 6 years now, i really struggle with the
bookings every time. I own a red studio but never do i have rooms available
whenever i need. I finally end up adjusting to the dates available with them just bcoz
i done want my days to lapse. When i have paid such a huge amount , cmon why
should i adjust.. .. i get much better deals & in such lovely locations via make my trip
or yatra & as per my requirement.Yes , while buying this membership, i also was
made lot of false promises. Being such a reputed company, i guess they should not
use such cheap means for business. Im more pleased with RCI as there have more
choiceyes only issue is you have to take a holiday for 1 week which most of the time
is not feasible. I too want to get rid of Mahindra membershiplike all say..there are
no buyers..
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Guys, i have read most of the comments above and i am happy that we have saved
ourself from enrolling in to this dirty trap. I went and attended the 45 min session in
which i was not requested but put in such a way that if you dont enroll you are a fool,
and the Sales Manager named Anand was talking as if he has verbal direa. I was just
contolling myself not to loose, and he was clear that they dont need all customers as
in a day they make 4 to 5 converts and they are happy to fool those inocent ones.
Morever the offer they give or rather promise to attend the session is also bogus. It is
just to bring you to them and upfront it was told that they are not sure if I will be able
to avail the offer and they themselves do not appreciate it (free 2 days stay).
High time for Mahindras to realize, there is better way to make money. Money can be
earned back but a lost name can not.
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We bought our Club Mahindra membership in 2008 and have been to 8 of their
properties so far, including Bangkok. Overall, we have never regretted the
membership, always enjoyed our holidays and have personal care through-out.
With two small kids, the holidays at the club resorts have always been fun and
relaxing.
Would like you to take their offer on a free holiday and see how it is.
Guess it is not for everyone, but dont go by what you read. Check it for yourself.
Regards,
Mythily
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All are use less, club mahindra, Blub mahindra, country club
Why not you buy directly online, today 90% buy sell available in internet
so share you internet and search best resort and hotel what you need,
dont waste your money 2 to 4 luck, batter you deposit in bank fd every year you earn
16 to 40 thousand you can enjoy at your won budget.
Thanks
Debasish
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Anil dattani Would like to buy a red/purpul season membership if anyone wants to
sell at reasonble rates. .
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Were members with club mahindra since 2002 and it had been a hate-love
relationship. the hate part is when you have to call in and reserve a decent holiday,
love part is when you enjoy a superb meal at their resort- ooty has been our families
favorite last minute holiday destination- we fell in love with ooty when we visited
club mahindra danish villa untill then we had a very much cliched notion for ooty-
danish villa is a place perfect for family holiday unfortunately that was taken up by
zest (club mahindra sis concern), and then with a hiatus of about a year club
mahindra derby green was opened in the exact same place where the erstwhile
dasprakash was situated of course with the touch of club mahindras interiors, i was
guest to this property during the 1st year, i was happy with the property, but this time
round it seems that club mahindra has become extremely ambitious and made it a lil
more commercial than the niche product it used to be, i am surprised by the way club
mahindra has maintained this property, lousy couches in the room, we even had a
visitor except that we had to jump on the couch as soon the visitor entered sniffing
around for food, lifting its black tail, probably we could have made history by
sketching this visitor if we could hold our wits oops mickey mouse-tom & jerry have
already made big small & medium screens. Lets start with the check in procedure-
calling 39880000 and negotiating a deal for which youve already paid up is surely a
class to attend to learn negotiating skills-id advise for those who wish to become
members-that there is no need to pay expensive membership fee and annual
subscriptions-instead be smart go online to several travel sites book yourself a
holiday at club mahindra or even sometimes some better options at the same price
range. being a member i feel has no advantage. club mahindra has many tricks up its
sleeves, 1st they offer 2nights 3days gift vouchers via lucky draw so these promotions
take up most of the inventory they have for members, for argument sake club
mahindra says that these vouchers are for off peak season, and peak season is strictly
for members, during peak season resorts are over booked along with the gimmicks of
club mahindra, and during off peak the resorts are sold outside membership or lucky
drawn so when do members get to travel? all we have to do is to call up 39880000
and draw battle lines. now the resorts our most recent trip to ooty derby green club
mahindra is capable of throwing nasty surprises at you, the rooms are in shabby
condition, the toilets stench, the sheets are damp, the change in quality is visible, the
furniture including the doors are in worst conditions, i can actually draw up a hocus
focus of photos from then and now of club mahindra derby green. the rooms are a big
dampner.
service- service was commendable-people are responsive but its like sliting your
throat with a silver knife.
Food- Food is great, presentation, quality & taste are all at par.
The problem is with a unruly reservation system where members have no say the
online reservation is just an eyewash, the complete inventory is never provided to
members but also sold outside the membership when club mahindra is an exclusive
members only organisation.
back in 2002 when we decided to become members of club mahindra after being
invited to club mahindra munnar it was a pleasure experience, we intended to
become members for purple season but the salesman discouraged us and pushed us
to become members for the red season telling us that wed be just throwing money if
we take up purple season as it is the highest and red being just one level below will
satisfy all our holiday needs, but we never realised that we are not welcome for
certain resorts during peak season like club mahindra goa for over 10years in our
membership we have hardly traveled during red season and never to goa during the
new years, does it take 10 long years to holiday at a place we wish to and at a time we
wish to. every time we call up for reservations for club mahindra goa to stay during
the new years we are turned down saying that it is full and it gets full at least a year
before. during the last couple of weeks i have raised these issues with club mahindra
member relations who have infact revealed many facts to me about their process and
have agreed that they sell holidays outside member ships but only during off peak
they say it optimises the costs and lowers the annual subscription costs, my
arguement is that over the years the subscription costs have never been lowered but
only hiked and that too on a year on year basis also when we have already paid for
our subscription along side one lakh twenty thousand members with one time
membership fees which when calculated clearly shows that the inventory is already
sold and the money paid up the only pending thing in the process is the guest to
come and experience the stay for which they have paid, however club mahindra
throws away this inventory to lucky draws and selling outside memberships. It is
extrememly dis heartening to see club mahindra resorts being sold online and by
travel agents while we have to fight, haggle with their member relations for a decent
holiday.
membership with club mahindra makes no meaning and sense.
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some one called nachamai called me and i spoke to her boss Mr. Gopal who has
emailed me, he left his number which he claimed to be his direct number but when i
tried calling it just went to ther call centre number and the lady who answered the
call promised me a call back from Mr. Gopal which never happened. its been more
than 48hrs since a call back has been promised most unprofessional company i have
seen.
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Avtar August 5, 2013, 11:00 PM
Kindly cancel our membership & refund our money with interest & harassment done
to our family members for 25yrs wrong promises. As advised earlier as per our
profile our membership was upgraded to RED from WHITE on company advise to
avoid reservations booking hassles.
As advised earlier last year we have lost Rs30,000/- on travel cancellations due to
mis-match of travel bookings.
This year too 45days before holidays we are struggling for booking.
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Thanks for this blog. I was interested in Club Mahindra and decided to do little
research before I call them. I changed my mind after reading this page. It appears
that they suck really bad.
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Without any prejudice Calculation : Keeping money in bank and go for vacation or
buy CM membership
Let us assume you have Red Studio : Cost around 5,00,000 or You keep the same in
your bank account
Summer Vacation 2013 : You decide for 7 day trip to Himachal : + 4 start hotel
generally charge you around : Rs. 30000 per person. With two kid it is around Rs.
1,00,000.
So after your trip you are left with 4,00,000 Rs. YOU get interest (for sake of ease
10% per anum) at the end of year you will have 4,40,000Rs. In account.
Diwali Vacation 2014 : You decide for 7 day trip to Kerala : + 4start hotel generally
charge you around Rs. 40000 per person. With two kids it is around 1,20,000.
So after your trip you left with 4,40,000-1,20,000 = 3,20,000.
So on and so forth
Roughly after max 8 to 10 years you balance with your paid amount of CM holidays.
After that it is all free holidays for > 15 years only addition is you pay ASF.
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Bhavesh G August 17, 2013, 2:37 PM
Looks like internet and this type of blogs have become a frustration(any kind :):))
throwing area
You go to any site for better understanding of any item..you will find negativity only
e.g. i wanted to buy a flat in pune. searched many website and blog i did not find any
good comment but only frustrationinfect blogs suggested that best builder of pune
are also junk..then where to go.you should not buy flat or what.
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the problem is that happy customers are happy. they dont usually come back to give
their opinion. unhappy customers are very vocal about their displeasure.any kind
of huge product like flats, time share holidays etc will have happy and unhappy
customers..
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SUDHISH R August 19, 2013, 9:01 PM
Hi Hemant
I agree with you in many points explained . I hold a zest membership since 2004 and
recently started getting offers for upgrading it to club Mahindra . While I was
validating the offers , I happened to go through your posts.
When the product Zest was offered to me , the sales rep had explained be about the
features like booking with short notice , new resorts coming up etc .. etc but I was
never able to book any of the resorts according to my plan- finally resulting in
aligning my holiday plans holidays according to the booking availability ( which I
could have done with any other good hotel). There was no increase in number of
resorts the past 3 years but one got reduced ( swamy malai).
It was also explained to me that even I can have booking in Club mahindra resorts at
discounted price . But when enquired , neither Call center or resort managers were
able to provide clear answer for this .
Positive factors Resorts are well located and offers comfortable stay .
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I was enticed by the Club Mahindra persons through a call to get a gift in a free
session of about 2 hours in a private hotel at Solan in the year 2011. I after attending
the session was told to sign some papers and give a cheque of Rs. 17000/- approx.
and given a three days two nights free gift coupon for stay in any Club Mahindra
Resorts. This was valid for six months. In the papers they got my signature and other
details the mahindra persons made me their club member for studio type of
accommodation & my membership of around 2,75,000/- was split into 4 years EMIs.
I started giving them regular EMIs till the year 2013 upto July, 13. Rather I paid
them my EMIs half yearly basis. But to my utmost shocking I got a letter from the
Club Mahindra dated 1st April, 13 in July, 13 wherein a sum of Rs. 11,900/-approx
has been demanded towards the Annual Maintance Charge for which till then I had
never been informed. Even the free gift coupon which had been given to me at the
time of my taking membership never materialised as the Mahindra people never
responded to my requests for its redemption till now. In nutshell I got nothing from
the Club Mahindra till now. Even though a hefty amount is being charged by them
from the customers like me who are also enticed in their web & once caught will have
to loose everthing & nothing to gain. Now when I called upon them to cancel the
membership I was suggested not to cancel it because you wont be getting the refund
of your amount rather I would be in your interest to sell it off to others & that way
you will be getting back your money that you have spent for the membership. Now I
am waiting for the buyers but dont know why not the Govt. or such other bodies
which are entrusted with the jobs of such cheating by the firms not doing anything.
The money in crores is being fleeced by such companies. This type of company can be
compared to a company who is selling the product to the customers by charging hefty
amount but still keeping the same product to itself and not giving anything to the
customers. Yet the customers have nothing or no right to demand back the refund.
thanks.
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My only complain is if the ASF should be paid then why their agents hide this info &
trying to fool people ?
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you saved me
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i have paid 1.5 lakhs till now. still 35000 remain. planning to stop memebership. let
all weste.
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I joined Club Mahendra White Membership for 25 years on September 08, 2013 at
your K-Star Mall Chembur office.
This is to request you to cancel my Club Membership and refund my money paid. As
per your 10 days cooling period, pl refund my full amount.
Swapan Garain
Cell: 98690
Email: Garain.
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If anything sounds too good to be true, it may not be true, do not believe.
If anyone tries to sell too hard, its not worth it, do not invest.
If something seems to be wrong, it probably is, investigate or back off.
There are many scams floating around in large metros, feeding off peoples needs,
desperation and situation. These are insensitive people who work for insensitive
organizations who will try anything and everything to get your hard earned money,
they have sold their souls.
These scams range from well polished time-share schemes to blatant roadside
robbery. Some of these enlisted below and to be avoided by everyone, especially
those living in Metros.
1. Club Membership (Various) Avoided
2. Fixed Deposit Investment (Suman Motels) Trapped
3. Time-Share (Various) Avoided
4. Persons stopping you saying your Car Engine is on Fire, offer to help and then
replace car part with duplicate part. (Ghodbunder Road) Trapped
5. Currency Note on Road Avoided
(As a rule never try to pick up currency/coins, if its not yours)
6. Unit Linked Policy Trapped
7. Cure for Medical Condition Trapped
(Got trapped 1st time, came across 2nd time avoided)
8. Car Rental Scheme (City Limousines) Avoided
9. Teak / Rubber Plantation Investments Avoided
10. Magnetic Bed / Mattress (Japan Life) Avoided
12. Charged higher amount on Taxi/Auto Meter Trapped/Avoided Sometimes
(Dont bother to check when in hurry, only to realize later)
13. Airport Taxi (Touts) Avoided (almost got trapped)
14. Meeru & Mega Cab Services Cab does not Turn up.
(Almost missed flight with mega cabs and train with Meeru cabs, had to make
alternate arrangements at the last minute)
15. Mediclaim Policy (New India) Trapped
16. Email Scams (Various) Avoided
and who knows how many more types of scams other people have got trapped into,
I only wish people will learn from their mistakes and other peoples mistakes.
Word of Advise:
Avoid Telemarketing Callsits where it all begins.
Be InformedInformation is power
(Rules/Regulations/Fine Print/Conditions Apply/Risks)
Do Research (no impulsive decisions)will save you from heartbreak later.
Be wary of the sweet talking sales person, he will lie to sell.
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kRISH October 9, 2013, 5:33 PM
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Thanks to Hemat for this outstanding blog. I am a victim of Royal Goan Beach Club
which I bought in 2008 for 1.5 lakhs, alternate year membership, Red studio.
Are there other RGBC members reading this blog, if so how much ASF are you paying
for a red studio, I paid around 12, 776 pre-tax in 2012, but now after doing a reverse
calc from the artices here, they have increased the ASF 20% every 2 yearsThis is
exorbitant by any standards another thing I observed is in RGBC (do not know
CM), I saw that you can book any resort from online sites like expedia, travelguru
and such offers have breakfast included with relaxed check-in/check out timingsso
while some of the people out here are positive on timeshare holidays, I agree more on
the people who are against it as you can buy things online cheaper (even if you want
CM or RGBC) and host of other options rather than get stuck at one group. Another
key thing is in all products we use, we use first, then payin timeshare, we have
pay upfront and use later..service and availability is your luck..like I see some are
lucky here who are happy while most (90%) are unhappy. I think if you do noy pay
money you have better bargaining rights then if you are member/owner of one of
these resorts having paid in full for 25 yrs and deemed to pay ASF..whether you use
holiday or not..you have lost all bargaining powerthe money is gone!! I think it is
sunk cost, if you want to come outso what is option for coming out..stop paying
ASF fee, does it work? I know what you paid for 25 yrs is gone, at the least, we can
save ongoing costs..like say cut the losses in share market and get out or keep poring
more till you break even (like someone said after 8-10 yrs)
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All of us are cheated by them.ok. What is way out? My all learned friends
pl.suggest.otherwise just gathering more numbers for loud cry.
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yogesh November 6, 2013, 3:30 PM
hi friends. i have also similar posting against club mahindra few days before i
have mentioned i am ready to loose 1.75 lakhs as my membership is now 4 years old,
and not visited any resort..I was so much frustrated of emi + yearly asf. however i
am now changing my opinion and visited Goa in club mahindras resort.
1.
I stays in Mumbai. doing service in IT company. have enough budget for holidays
thats why on advertisement call i purchased this package and start dreaming
2.
however as working in office, i found my problems that i could not planned my
Holiday before 2 months as i am in projects .. projects travelling is always
unexpected. could not plan it before 2 months. .. .. i think that is my problem as
service person (or general problem for all)
3.
then i started thinking i will use it for weekends.. however there is no resort near
to Mumbai or only one in mahabaleshware for Maharashtra this i didnot give
importance at the time of purchasing. . .. .. i think that is my problem as
mumbaikar (or general problem for all)
it is best for people lives in south and east India, they could use it on weekends. from
Mumbai its difficult.
4.
i was aware there is no nearby resort for CM from mumbai i was in dreaming i
purchased something blockbuster holiday package.
.because of it i could not make any holiday club mahindra in 4 years. and above it
in four years i paid 1.75 lakhs + (20000) asf. that makes huge anger on club
mahindra. and that i ask them to stop my membership i was planning to go in
consumer court.
if you see all my problem (may be everyone in mumbai). . . . .and i agreed to it and i
accepted it.
believing him and with no interest i went for one forced holiday. and my thinking
changed about CM. i accept my personal problems for not taking holidays. and
what i was missing the best Hotel accommodation resort of international qualities
and service offered by club mahindra, and for which i have paid.
i will advice all of my friends we have already paid so much of money so go for it
go for at-least one holiday. that will relax your mind change the view about CM. it is
really great deal for 25 year if YOU use it otherwise it is a nightmare.
i dont know how many of above friends have taken at-least one holiday of CM. i
request/suggest just go for your first holiday of your dream package you have
invested in. best luck. get one experience of money you invested for your dream
holiday.
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All you guys file a case against club Mahindra Because Gali Gali Me Shor
Club Mahindra wale Chor hai
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i want to sale my week of club mahindra white member at rs. 35000.00 and it is last
price. i f any one intrested then mail me thanks
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Asif January 11, 2014, 12:39 PM
Hi, I think Club Mahindra trained their Sales team in manner that they should report
the office with100 cheques otherwise they will not get their salary.
As I was going through the comment and review, I totally agreed about their rude
behavior, un professional behavior even I found them humiliating the client if you
call them for presentation and not buy the products.
Few Names I dealt with was Mr. Khan, Mr. Sunil Tiwari. They even comment to a
extent of your inability to purchase their product. The Comment I got was You can
not afford our product then why you called me ?
Just beware and dont called their Sales man for presentation.
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i read so many reviews about club mahindra. If club mahindra has Good name &
fame then why they are cheating customers? & why none of action taken against
them? It should get publish so others can aware of this.
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Kiran January 23, 2014, 1:14 AM
I totally agree with all the adverse comments abt CM, we were members since 2007
and saw maint escalate more than 1 grand a yr even tho we had 1brm apt red time,
it was difficult to get bookings at short notice and of course since purple became the
new kid on the block, all festive seasons were barred.
After much anger and frustration, we have finally sold our membership thru an
agent, well below our purchase price atleast its a relief not to have to monitor our
holiday quota and worry abt not using available days.
The new buyer has probably benefited the most and so has the agent who made a tidy
commission, while we poor innocents who got duped into buying it are the sore
losers.
Doesnt Mr.Anand Mahindra (who from all reports is an ethical businessman) ever
get to read all this feedback? So many unhappy members who cannot find a solution
to their problem what a sad situation.
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Club Mahindra is a big bull shit , make false promises and do not fulfill them.
they make customers showing lucrative offers but never do give them.
They are rediculous , i would request all people never to join Club mahindra because
it is false and fake.
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I am also a sufferer of this cheating club. I have paid almost 90ooo/- to 1 Lac.
towards the membership and intend to sell it off now as I don,t intend to persue the
same. Afterall its out hard earned money. I dont understand as to what shall be done
as they are telling that the refund is not possible. I also could not sell if off till to-day.
Kindly guide.
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Rajshekharayya February 1, 2014, 11:45 AM
Thank you very much Hemant. Very nice and comprehensive analysis. It is also a
very balanced analysis when you stress that one should match the product to ones
own interests. I am sure this will be a very useful analysis for lot of people.
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Yes, there are a lot of companies cheating people. But while taking club mahindra no
body assumes that they will also be of the same type.
Earlier there were three categories. The person in lowest category was a untouchable.
Then they added one more and now the two lowest are untouchables.
Tomorrow they will add another and even red category will become untouchable .
Hope people understand that.
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club mahindra is a fraud companythey are cheating with usdont go for club
mahindra, u will never get a booking of ur choice
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Johnson February 6, 2014, 2:52 PM
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Hi we got our money back.yes..after reading this all feedback only we immediately
demand for cancellationafter lot of followup we are successful to cancel our plan &
we got our all money back.Thank you
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I also got my money back, thanks some samaritan posting online the requirement.
One need to put your cancellation request in writing within the stipulated 10 lookin
days. email them and send a fax to be double sure. Keep a copy of fax transmission
receipt and also mail a copy og request to self. Believe me these will come handy. You
need to prove that you had submitted cancelleation request before expiert of lookin
period. The sales guy tried to talk me into delaying the process once I decided to
cancel, even sent a rep to pursue me from dropping or actually tricking me into
delaying beyond 10 days. As I had did all the above, I got my money back without any
hassles.
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I am a member of club mahaindra. I want to avail the facility to make my trip to ooty,
but the response from the Club mahindra is very poor. It is requested to returns my
money immediately.
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I have had quite the same negative experience as many memebers have posted here.
Their sales person (who claimed to be an employee , later I learnt she was a DSA ,
though she carries a CMHM visiting card) lied and told me they have home stays and
pet frindly properties (knowing i had a pet dog and liked to vacation with it) . I ended
up signing up for the Red tier and also paid 50% upfront as they threw a number of
incentives. Now I realize I can hardly get a booking even on day 1 the booking opens
(for 4 months advance now) something is clearly amiss. I am asking for a refund
but they tell me pay up the entire membership fee and the we will give me back 40%)
after a number of deductions, including the incentives thrown in !!. This is a classic
case of being trapped by the fine print in the contract (which you get to see later). I
am contemplating lagal action- I know its going to be a long fight, but we need to put
this company is place. If any of the other aggreived members would like to join for a
combined class action against this corporate please drop me a note
(ashok.kamath23@gmail.com)
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HITESH February 24, 2014, 1:23 PM
Still if someone wants to ruin their finances and get into trouble, please go ahead and
buy this blunder. Even I can resell mine for very less in compared to now prices. Pls
dont get attracted by freebies they give. This is just like a mouse trapper bread and
once you are trapped you cannot do anything but to regret which I and many of my
friends are doing.
One question I put You are paying for 7 days of a particular season. So do you
OWN these 7 days and make your decision. The answer is a big NO. These 7 days are
also at their mercy. Pls read the terms and conditions.
If you even read their terms and conditions you will never buy this blunder.
All restrictions are there for members in peak seasons which are red and purple and
obviously this covers all holidays or even the weeks where there are 2-3 holidays
together in even rainy seasons.
In peak seasons
You cannot take guest with you. Limit on the number of rooms.
You cannot gift/rent the membership even if you hold highest season as even if they
claim it is just for off season.
Every kind of limitation and restrictions for a member in peak seasons.
Whereas in the post itself you can find that you can buy in that period in 5k in peak
season. Dont you think this is wrong when you dont get multiple apartments in peak
season and a non member gets all the priviledges in just 5k for a day in the peak
season. Is it really worth becoming a member then. Why you pay for a peak season ?
Just to hear that a non member travels in 5k whereas you are deprived off still after
paying so much.
So what you are doing is you paying for off season holidays in advance at a limited no
of resorts.
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Today i am thinking for member of club mahindra holiday.but after your all advice
and all your view .now stop thinking for it.thx buddy
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I subsequently called up the customer relations and discussed the issue with them.
Informed them of the tragedy in the family. And requested that in this case at least
they should not forfeit my days as I did what was the right thing to do, considered
others and that the CM site showed that no rooms were available on the days that I
had cancelled the booking meaning that the company suffered no loss. I had also
written an email to them describing the entire incident.
Guess what was the answer that I got. As per the terms and conditions no days can
be credited back to you and that tragedy in your family has no meaning.
So when you think of buying a membership with them do consider this aspect as well
besides others like cost of membership, limited scope of bookings which are possible
etc.
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They are really big frauds. Making people fool about the gift vouchers which they
promise to give after the presentation.till date we have not recieved any movie
tickets. thank go we have not taken the membership of such fraud company who
cannot keep its words..beware friends before taking its membership.
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I totally agree with Hemant .They never disclose about the ASF CHARGES while
taking the membership whenever we have planed for holiday we never got the
booking I am a member since 2008 not a single holiday is give to us ,but whenever I
call they reply smartly the call center people are smart in talking they are paid for
that right .
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Rajesh Kumar April 29, 2014, 10:16 PM
My experience with Club Mahindra has been very good. Its true they charge the
maintenance fees which they had not mentioned during buying. But the experience
at the resort is such that I think its worth paying the maintenance fees. We had
bought it at around a lakh rupees for 1 bhk red season. But its way too expensive
now. Its like the real estate business. Those who entered earlier have benefited the
most. I live in Chennai and I like to drive a lot. They have 7 resorts in Kerala and also
good number of resorts in Karnataka and Tamil Nadu. It has been a very good
combination for me. A long drive plus a very good resort to stay plus sight seeing at
our own time. I remember taking my friend along with me and how he was amazed
by the experience. He had a 2 year old daughter and there were games for her also.
Where else can you have indoor games, magic shows, dance for children and also
games of the adults in the lap of a jungle or near a beach . I had never seen Khatakali
but thru Club Mahindra I got a chance to snap a pic with the artist. I dont know how
many have been to the floating resort of Asthamudi and the resort of munnar in the
middle of a tea estate. Those who can afford it now, its really a experience they
should not miss.
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i have gone through all contents discussed above with there good and bad
experiences. I have recently buy membership of White studio worth Rs.332000.00
along with ASF through directly from Executive deputed by Club Mahindra for 25
year . But now i m little bit dispointed .Tell me what can i do. I m totally Confused . I
have seen all properties of Mahindra on net and heard/seen the experiences as
incorporated above by members and Non members of Club mahindra. Shall i go with
or rethink about my decision. Till date i have paid Rs.33500 as initial joining Amount
and 4 days with me to refuse the membership well with in looking period of 10 days
as told by the Executive.
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manish kumar malik May 11, 2014, 5:20 PM
I have bad experience with club mahindra. My request to all please do not join this
club .their sell persons tells lie during selling the product.I have purchased white
studio membership during joining sell person told me that I can avail my holiday any
time .but when I received call from their head office I come to know about their
season system.Also sell person lied .they are cheaters .Please do not purchase
membership.
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I have club mahindra white studio membership, I am feeling cheated because at the
time of selling membership sales people didnt told anything about the color system
(season). I have to plan the vacation according to children school holidays but white
color are not available in peak seasons as per choice. I can book one color higher only
before 15 days but there is no room available in resort of my choice. I think this is a
scam and government should take note of this, Club Mahindra is simply cheating our
hard earned money by giving false information and promises. I want to get my
money back, but no idea how to proceed.
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my father has taken the same membership in year 2012we hardly utilise it cuz
rooms are never available according to our wish..i wish there is any way i can b rid
of it.
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I wish I had the time to find this out before opting for the membership of Club
Mahindra. I am fighting it out with them. Very correctly said..it is indeed a deaf
organisation. It takes more than a month for them to respond to emails. At the time
of selling the product not once do they mention of the cancellation policy. Awaiting
for the response from them.will update once I hear from them.
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Sir i wanted to understand booking system first can cm official may through light on
it ? their are hundreds of seller on some web site which i dont know why cm people
does not buy back them ? and why they are increasing a m c every year ?
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keshav June 22, 2014, 9:47 PM
Thank u so much hemanth, My jiju was already in this but i never heard all this from
him. May b as u said it changes from person to personU saved me in not buying
these type of memships. Thanks 1ce again.
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thanks all i have been saved , buying this . in week time i was planning to but this.
thanks all. for saving me .
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Hi,
I received a call today from Club Mahindra representative requesting to visit their
place and said that I am selected to redeem a 2 night 3 days gift voucher for 25
locations. I asked him if there is any catch, he said no.
My question is that if someone has availed this facility. I mean do they really provide
this 2 night 3 days free accommodation absolutely free ? If yes then how is the quality
of the resort.
I will be happy if I receive a reply which clears all my doubts ?
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Club Mahindra Club Mahindra Holidays you suck. not because your resorts are
bad, not because your services are bad. but because all over the country your
marketing team is not aware of 1 small modern fact. a single mother who can bring
up her child, a daughter who can take care of her parents, a professional who can
hold her fort in any meeting and make million dollar biz deals.. can surely buy a
holiday for herself and her child.. why do your marketing people not entertain her
when she is one of the lucky draw winner.i won a free holiday at Goa once at my
daughters school but you did not allow me to go. today i won 4 couple movie
voucher but you marketing team does not want to give it to me as i am not
married !!!!!! Anand Mahindra you suck too if you and your team cannot respect
women
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Dear Hemant,
You said it very correctly. I think you should publish this thru some media so that, lot
of people can be saved from this trap. Even I have paid Rs . 41000/= upfront and is
in trouble now. However, I have stopped all my future EMIs. They have clearly
informed me that there is no refund for the paid amount as I have agreed to their
terms and conditions.
Dear Hemant, Is there any way we all together join hands and take up the matter
further (may be legal) and see if anything can be derived out of it ?
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Hi friends,
They do not provide the CPI and WPI figures, on the basis of which they are raising
ASF invoices. A big fraud. I am filing a legal case in consumer court. My BAD
experience in the following mail exchanged with Chandigarh office is self
explanatory:-
Kindly note that we are not interested in your stereo-type replies. I am copy/pasting
your mail and my observations/objections are mentioned in (brackets) against each
point.
As agreed and discussed about the Asf increase percentage basis WPI/CPI
calculation for the year 2010-2011 which almost came out to 8-9%. (We never agreed
the % calculated by you. It can be agreed to only when you give us specific WPI and
CPI figures, used by you to calculate the percentage, for at least 2 years with a GAP of
minimum 5 Years in billing.)
we also understood your requirement to know the Index for the year 2003 onwards
but the same is archived on the RBI website,we also tried figure that out. (When you
raised the ASF Invoices, you must have noted down the Indexes to calculate the
percentage increase. It has to be in your own records rather than giving us the excuse
that the data is archived on RBI web-site.)
.
We would once again like to reiterate here that the ASF component was explained to
you time and again. It is clearly mentioned in the application form signed by you as
well as the in the membership rule copy whereof was provided to you at the time of
sign. (We clearly understand the method of calculation, but you have never provided
us the basis figures of CPI and WPI, on the basis of which, your ASF Invoices are
raised. This matter is pending since last 1.5 years. Please provide me a photocopy of
the membership form, duly signed by us, and membership rules, as prevailing at the
time of our signing-up. We were never given a copy, despite demanding many times.)
As per aforementioned documents you are obliged and agreed to pay ASF decided by
MHRIL from time to time and the basis of revision thereof is clearly mentioned in
the membership rule. It is very much clear from the membership rule that
revision/increase in the ASF is not discretionary or arbitrary. (ASF never existed
when we signed up.)
Moreover, the said fact was also confirmed during welcome call and welcome letter
sent to you. Therefore, it was very much in your knowledge that the ASF shall be
revised from time to time. (No ASF mentioned anywhere in any initial letters. Please
provide us a copy of any such welcome-letter actually issued to us.)
We have confirmed the booking of Dubai check in 16-05-14 and check out 21-05-14
with 1 bedroom apartment for the Guest as special case. (Mr. Khemka is our
employee and not guest, since the membership is our firms name. At the time of
signing-up, your Sales-officer very clearly mentioned that if we sign-up as a
corporate, any of our employees is eligible as a member and we fail to understand
how you can deny us this right. Kindly withdraw the words Guest and as special
case from your e-mail. We would also like to clarify that the ASF of Rs. 15,525/- was
paid by us under protest, only to ensure that our employee enjoys his pre-planned
holiday and the VISA charges/Air-fare is not a loss, and to also show our intent that
we are ready to pay the ASF provided CPI and WPI data is transparently shares with
us, as being requested again and again since last 1.5 years.)
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Hi
I am bit confused with the thoughts whether i should take up the membership or not
pl advise and if yes then Purple/Red/White
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Pravin July 30, 2014, 2:26 PM
Dear friends
Sterling used to give 33% returns on investment and it doeant worked up,thus they
closed but now they arr back with plans like Mahindra (Ditto).
Country club promised you of an plot in karnataka jungle which us useless. Its only
useful to book their club free of cost for parties,function,etc. I went to their Bandipur
Karnataka property this year at a cost 3500/- a night, quality is not upto mark
compare to citrus or Mahindra then why shld i pay 2.5 lacs for such membership.
At citrus I took this membership for 25 yrs at 4.60 lacs and its include ASF for 25 Yrs.
I am not pursuading anybody but just advicing to invest the hard earned money at
right place if some1 is looking to take a holiday product.
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R Kannan August 3, 2014, 7:48 PM
Its very correct Club Mahindra Holidays are a big cheat and fraud which people
should avoid to fall in their trap.
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They are really big cheater , while they offer you membership , do fake promises and
commitment .
But when you try to avail those benefit, they just dont respond or say that you are
not eligible for that or in case you like to followup over mail or call center or
relationship team, they simply ignore your concern and never revert you back over
phone or email.
These people are big looser, I will advice not to take their membership. Or in case you
really wanted to waste your money give it to some beggar instead of giving it to Club
Mahindra.
Regards,
Raveesh Badoni
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Hi, Hemant
it looks u r very much experienced in this field, i want a suggestion, i am also cheated
by club mahindra, i m a white studio member, i have paid Rs. 48,000/- & used 4
nights of holidays, after that i have not paid any money to them neither emi nor asf
because i realized it was going to cost me very much, can i get some money back from
them or resell my membership. one more thing Royal Resorts are contacting me for
10 years of points based holidays at Rs. 1,25000/- although their own resorts in india
are few but using their points with RCI looks attractive, please suggest me should i
join them or not. (mobile-9419115023). i want to holiday mostly in india.
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anyone wants to buy or sell there timeshare membership, contact me. 9636929991.
ilasharma307@gmail.com
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Preetinder September 29, 2014, 7:25 PM
I was planning to buy the membership by next month. I was really surprised by some
of the details mentioned in the blog and the ways which club Mahindra uses to cheat.
The comments played equally important role while deciding a big NO for Club
Mahindra.
Besides that this Blog was very well written, i must encourage Mr. HEMANT
BENIWAL to look forward a carrier in the same line.
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want to interested to buy white or red membership of club mahindra kindly mail
your best offer pvanand15@gmail.com
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hi,
i paid the 10% initial down payment to CM. next day i sent out a cancellation of
membership request to their Chennai office via mail and email. so i lost out on some
of my hard earned moolah. since my wife did not carry her id proof when we got
snared, we did not submit it yet. the sales rep keeps calling me saying that unless we
submit it, the cancellation wont happen. can anyone suggest what should be done?
regards,
Sameer.
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I am also a Member of Club Mahindra and facing a total harassment in the hands of
this Company.We are not getting the booking of holidays when we need.The person
who took the membership promised us many things and helped us in our bookings
till our EMI was paid after that he has been avoiding the calls.We are now filling an
Consumer Court case..We have lapsed 12.1 days holidays and piled up with 19.1 days
more and we may get 7 days more in Jan 2015.Now they say that booking has to be
done 4 Months in advance where as there are plenty of agents moving around to
book you in private in short notice.The AISF charges are increased unreasonably.We
will like to join the forum who are fighting against this Company
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Kapil Arora October 28, 2014, 12:52 PM
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Very well written be Mr Hemant , these people are big time fraud and dont fulfill
their promises and never helps customer once they get the money for membership.
I also faced too many issues after becoming their member but after too many
arguments and discussions I was able to get my hard earned money back.
So, believe me dont trust these people, they can do any thing to sell their
membership.
In case you have too much free time then you can take their membership as you
might be able to get the booking for any available dates , Plus you also need to be
flexible for holiday locations as well to get the booking. So Take their membership
and enjoy your trip whenever they will schedule your trip because you wont be
able to enjoy your holiday on your planned timing.
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Totally agree with this article IT IS THE BIGGEST MISTAKE we have made too.
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Prefer COUNTRY CLUB instead. Im a mem since 4 years, stayed at Goa, Hyd,
Bandipur properties.. fantastic club in Pune where i stay at much lower cost
and many events all thru the year.
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In last week, I started getting many calls from club Mahindra sales executives and I
was told that there is a scheme where a new / potential customer needs to attend a 45
minutes session post which they will give me a Holiday Voucher to be redeemed at
any of the club Mahindra holiday resort in India as well as they would give me 4
movie tickets if I own any Mahindra vehicle.
I attended the meet by adjusting with my spouses time and taking my 1.5 years old
son by putting ourselves at inconvenience to honor the word given to one of the
executive (for which the 3 different executives chased like anything and tried to
snatch a business from each other). I was told initially to just see a presentation and
hear the new offer and am totally free to take decision either way. But at the end of
the meeting I was terribly pushed to take a decision by even challenging like why am
I not taking the membership? Is it money problem & if not so, why am not taking it?
And other questions to dishonor my respect.
When I firmly said that I will make up my mind only post availing the offer and after
they got convinced about me not going for it, there was a sudden change in the
treatment to me. They simply handed over me 2 coupons for movie ticket (which are
too for a couple to be seen two times consecutively and you cant avail the same at
once with 100s of conditions mentioned over leaf so less chances to enjoy a movie
with a family of four)
For Holiday vouchers, they told it will come on my registered mail ID, which didnt
come for 4 days. (27th Dec to 31st Dec 14). I chased them, called them for 7-8 times,
text ed 3 times with mail IDs but no response, no answer to my phone and finally I
sent them a message that I have contacts in News Channels (which I indeed have) &
suddenly in 5 minutes got a call from a lady from their office extending with number
of apologies and giving excuses that they had some software issues. Earlier they were
responding that its already sent and advising me to check my SPAM folder.
Now they have sent me the said vouchers within 10 minutes the voucher (which I
dont know with how many terms and conditions its saddled with), so thats a great
coincidence that you give them your next action and suddenly the software starts
functioning well and a stretched matter of 4 -5 days get resolved within a mere 10
minutes.
I wish that this message should be seen by some senior officer in Club Mahindra, to
understand, these executives are really putting companies goodwill at stake by not
respecting others time and deliver whats been promised before. Also they should
learn that the real sales begin after sales and not before it.
Only one thing you should be smart enough to understand that if they behave this
way to potential customers, what happens to existing customers who have already
paid and not much is left in their hands but to just accept whats been offered by Club
Mahindra.
From me this is Just Enough and certainly am neither going to be their future
customer nor am gonna avail this offer with many hidden ifs and buts.
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Can somebody tell me which is the best option other than CM.
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Yet another proof that club mahindra holidays is on sale for non members, i
frequently get ads on my FB page and Gmail pg advertising club mahindra holidays
from yatra and other travel sites.
please observe in the folllowing link for dropbox at the right side an ad by yatra
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Dear Sir
You have said that yoy were not allowed to cancel the member ship in allotted 10
days time for cancellation. What does not allowed means. At what address one
should send the communication for cancellation.
Regards
Need a urgent reply as my time running out. thanks
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I just happen to land on this page while searching for some info about the club
mahindra resort. I am sorry to disappoint you guys by adding that yes i am a valid
membership holder (though having read ur comments i wont be surprised if some
will soon say I am CM employee lol) and yes there are problems with regard to
availability at resorts but I am glad they are adding new resorts (what if they dont
add I cannot do much about it). Yes it is a premium experience staying at a resort as I
have different standards when I holiday I just want pure solace..I can stay 3N sitting
in my balcony watching River Kosi..for me that is divine..or have a walk around the
resort in pure silence..Many may disagree but being fed up with so much noise nd
pressure in delhi..i like peace..This article starts with some comparisons on finances I
do not deny its wrong I am finance person too and have done that too jus to prove my
point but over a period I have realised that holidays/vacation are no balance sheets..
I am not here to put questions on anyone but jus wanted a hand on experience to put
across..No compelling to take a membership or suggestion to ignore..Jus weigh ur
pocket and the benefits..Most of the part in this article is genuine but certain
exaggerations can be easily done with..This is my review on any forum and I hope I
have done justice to my soul..
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divya June 11, 2015, 5:30 PM
Hi Hemant,
thanks for ur information..even i went crazzy to get that membership.. now i should
think of it..
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Hi: Another betrayed consumer by Zest a group of club mahindra. Promises are sky
steep, but when in delivery, sad. They promised to increase the locations which was 5
earlier, but reduced them to 4. If you dont use your holidays for 3 yrs it gets lapsed.
Agreement and paperwork arent clear and communications are very bad. They dont
call to inform, to collect the ASF! No automated SMS, no confirmation of booking
etc. You have to run pillar to post to get your things organised. A very sad encounter
with Mahindra, i hated to buy any future product from this group. I only wish Anand
had some courtesy which he extends to portray his flamboyance in art of business, is
been also visioned to see his rout he give to consumers.
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Club Mahindra just cheat customers. RCI seven days holiday is only to misguide
customers. These are good for nothing. When I contacted RCI to avail my holidays,
they offered totally off season resort.
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Country Club Membership of 30 years , for Rs 1.8 lac, 30 years Holidays, With many
clubs (Around Delhi ) which can be acessed daily. hows this ???. Bonus 2 Flight
Vouchers of 5500 each, 7 days Trip to bangkok (Stay) free as complimentary
ADDED !!!!!
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Hello sir
I have taken this membership but gave post dated chqs, havent paid yet.
They are offering me 5 nights in club mahindra and 7 nights in rci anywhere in India
or abroad.
And 5000 gift vouchers also in total of 47500(27700 down payment and balance in 3
emis) I have confirmed those things on toll free by giving my customer id of club
mahindra.
After that its my decision to continue the membership or not.
I am looking a vacation in dubai in march 2016 with rci and before that kerala in
October 2015
Hello Mr Hemant
First of all thank you for this platform wherein you can share the views of aggrieved
members, I too was coaxed and fooled into buying this membership from this fraud
company, one of their salesman by name of Tausheed visited my place on 2013 and
gave all false promises and somehow convinced me to buy their membership he
made some workings and quoted about 168000/- for blue studio , when he saw this
amount was not affordable to me then he coaxed me into saying that i could go for
equated installment scheme monthly for 48 instalments of some 4480/- ecs without
any interest which could work out to 168000/- nothing more than that , i did not
bother to calculate as i was busy fending my kids it was actually working to some
220000/- he further lured me that i will be getting LCD etc, in May 2013 i wanted to
gift my cousin a holiday on her wedding i in fact promised her the gift for her
honeymoon , i called up the booking number for which i got a recorded message that
they will get back , i called up again after 2 hours, next day , after 2 days but to no
avail , finally i had to face the embarrassment in the family, i shot a mail to the
company but they did not bother to reply in fact till today i have not got any reply or
apology , getting frustrated for the lack of service i decided to cancel my membership
and shot a mail for the cancellation and refund of my money as i have not availed any
single holiday under the membership , i have paid 85000/- to them,till date they
have not replied on the contrary the shameless creatures have send me a mail that
my amount will be forfeited , no wonder they are buying properties out of the amount
which they are swindling from the public , they are cheating people and some huge
scam is active for 25 years,
I am contemplating police action against the salesperson and other directors of the
company u/s 420 and also will be approaching the consumer forum
Mr Molty and Mr Tarundeep singh khaira can you guide me with this , in fact we can
form a group of aggrieved members and approach the EOW etc, i am based at
mumbai , Santacruz
Veena Gomes
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I would feel your analysis is correct because you do not get the booking when you
want as well as its the worst financial decision to buy the membership of club
mahindra i am a purple studio member but due to some reason or the other reason i
was unable to get the booking since the time i became member in 2003 of red
studio .One astonishing news came to my knowledge
1.You can not gift your holidays in the season to your relative ,though at the time of
selling i was told that if you do not utilise yourself you can gift to relative
2.I was told that if you do not travel your holiday would be accumulated but recently
came to know that you can accumulate 21 days only please note that you have to pay
membership charge ,annual fees make your days lapse they do not have inventory
available with the company because in call centre one executive said you pay 4 year
annual charge you would be able to travel for one week on 8/8/2015 when i was keen
to confirm the holidays i spoke again a different executive named swapnil on 24/8 at
16.30 at instance he told for 8 years but after some discussion & hassle he spoke to
his senior & after consultation with his senior he committed that you pay for 6 years
& enjoy one week holiday.since two people from the same company are committing
for the same issue two different commitment i was shocked in agony ,surprise &
anger
I again contacted the call centre on 25/8/15 at 4 pm girl name PHULASA was on line
committed you can take holidays after paying for 9 years annual charge ,after lot of
discussion she gave the line to senthil he came out differently in the same issues that
you can take holidays after paying 10 years of annual charges to take one week of
holiday then also not giving any surety that they will re-credit the lapse holidays .
Please my humble request to contact me before paying a single rupee to this
fraudulent company
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Thank you all for saving me from this gamble. I just called the representative and
said I am not interested. I feel sorry for the people who got trapped in this gamble.
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What you mentioned is absolutely correct. there are more issues which an
unsuspecting customer will not come to know unless they experience on their own. i
too am a member from 2010. they make lot of promises but dont deliver.
1. bookings are to be made 3 months in advance else you dont get booking. if you are
not getting booking then you are waitlisted by blocking your holidays and they wont
even tell you your waitlist number ( whether you are number 1 in list or no 10). so
you are stuck and dont know whether to cancel the booking and go to some other
hotel / resort or change your destination. and your holidays are also blocked, so
actually the waitlist has no meaning.
2. they will proudly say you can upgrade but this optiion is only 15 days prior to the
date of holiday. this in reality doesnt make sense. when you are unable to get
confirmed booking for your class, what is the chance of you getting an upgrade.
3. logistics like ticket booking, cab booking is all your headache and there is no
package in this, so how to handle this when your accomodation is waitlisted is an
unanswered issue.
4. what do you tell your family we are going on holiday to place aaa or not. you
really dont have an answer in case of waitlisted booking. my own experience, we had
3 different waitlists and none of them came through. thank god we had accumulated
holidays of 21 days so my wife plans 4-5 holidays and atleast 1 will materialise. all
this takes too much of time and effort which for having a peaceful holiday is too
much. who has the time.
5. booking a holiday is an entirely different experience. it is like booking a rajdhani
tkt, be ready on day 1 early morning and by the time you have keyed in the info and
submit the revert will be you are in waitlist. we have no other job to do except do club
mahindra booking. so what is promised as a hazzle free holiday the expereicne is
always the opposite.
6. recently in nov 15 we went for holiday in Kodaikanal (tamil nadu) where we were
at an associate property named Le Poshe all club mahindra properties we have
visted so far as usually away from market place and hence for food you are forced to
take from them. 1st there was no kitchennette, meaning no microwave or gas, so you
cant even boil milk for an infant. a glass of milk would cost you Rs 90 +. suddenly for
2days they said they dont have enough booking so every thing in the restaurant is on
ala carte basis, which means there is no choice of food for the customer, in buffet
system you are able to offer choice to every one and if you didnt like a preparation
you go for another item which you cant do in ala carte.
they provided room heater which is the size of a car fan, you have to sit within 6
inches of the heater else you wont feel the temperature difference. in the name of
evening activity for members for 2 days ( out of 4) they played movie through a
computer laptop.
what is the use of such an experience in holidays that too after paying high initial
amount, paying ASF on yearly basis viz I have a 1 BR red and i pay ASF of Rs
18000+.
with all this i think it is a joke to join club mahindra, atleast without this you are a
free bird and if you dont like the services you can quit the place and go to another
resort which has better facilities. here you are stuck for 25 years and you cant even
complain no one listens to you.
chandrashekar 16-11-15
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Hello Guys, If anyone interested to sell their CM white or red membership, contact
me on shebin.oleed@gmail.com or whatsap me on 00974-55057177.
Regards,
Shebin
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My below letter which I wrote and submitted to Club Mahindra is self explanatory.
We ensured that the sales guy sign this letter and submit the same to their office.
Now if they dont pay then we have already prepared consumer court application
which we shall fie in next 20 to 25 days.
To,
Club Mahindra
Vashi Branch, Navi Mumbai -400705
Sub: Withdrawal of membership; (Form number DEC/2015/25YRS/116235)
Dear Sir,
I have enrolled for Club Mahindra membership on March 7, 2016 by making a
payment of Rs. 29,560 as 10% down payment for white studio category of
membership through my Standard Chartered Bank credit card (no. 4541 9823 3497
9280) Mumbai.
I wish to cancel the aforesaid membership for the following reasons:
Your representative Shri Rohit Vetal represented before us that the regular
membership of white studio apartment is available for Rs. 6.5 lacs however, as my
name is recommended by other member of Club Mahindra so am being offered the
same membership for Rs 3.55 Lacs and it is also stated by him that this offer is
available only for that day and not otherwise. Under the genuine Impression that I
am getting a discount of Rs 3 Lacs which is substantial so I agreed to become a
member, However, when I made proper enquires on the net as well as with one of my
friend who is also a member, I have realized that your representative has
misrepresented before me. My friend has mentioned that he has taken white studio
apartment at Rs. 3.4 Lacs as a regular customer.
This clearly shows that I have been misrepresented and lured by Shri Rohlt Vetal to
become member by offer of discount of Rs 3 Lacs which did not exist. This is unfair
trade practices followed and hurt me and if in the beginning only the trust is lost then
its difficult to continue.
We have already submitted this application to Mr. Rohit Vetal of Vashi branch in
hand with an acknowledgment. Copy of the acknowledgment is attached herewith.
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Many thanks for detail review. Now I cancelled the appointment of their executive
who is scheduled to meet me next week.
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Thanks for the review. You have helped me save my hard earned money. I was
invited by Club Mahindra executive for a dinner and presentation Yesterday by call at
a hotel and they promised me free 2 nights 3 days voucher and dinner for attending.
The sales executive tried 45 minutes to lure me showing exotic videos. I liked the
presentation. In the end he asked me that will i take my decision right now. I said no
as i need time to think but i asked him if he can share the prices. He said that prices
are only shared by his Manager and if you are not ready to buy it this time. My
manager will not waste his time meeting you and quoting the prices. My answer was
no as i am not a impulsive buyer. He handed me free voucher for 2 nights and 3 days
stay which can be used in 6 months with some dates limitations. If you can review
that free voucher also i would be grateful to you.
P.S. They promised me free dinner on phone but never even asked once for it. I think
dinner was only for those customers who buy the membership package.
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I was about to buy the membership. want to check for honest reviews and there you
go.
you saved my money sir.
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Can any one guide about Karma Royal Group. Since morning am searching web,
coming across 95% negative views for Mahindra, Country club, RCI
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Thanks to you , i am saved other wise i was also putting lacks in the drain. thanks
again.
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Facts:
I have 1 school going child. I am a salaried person. So, I can enjoy holidays only
around vacations or public holidays.
That means I need to invest at least 4 5 lakh for a studio or similar membership.
If I put this 5 lakh in SIP / FD, I earn 40,000-50,000 per year. Additionally, I save at
least 10,000 in annual fees. So, totally I am making 60,000/- per year If I DONT buy
any membership.
Now, with this 60,000/- I can book at least 7 to 10 Nights at really good Hotels /
resorts , & that too at different locations, enabling me to explore the entire area
rather than sitting at resort.
So, when people contacted me for such memberships, I explained them my logic, and
they just smiled at me, and went away, and NEVER contacted me again!!!
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Sales pitch is OK, but one thing I did not like that is selling through emotional
exploitation of kids.
My son participated in Spell bee competition. After some times I received a call
inviting me with family saying that your son has won XXX prize and hell be awarded
with 3N 4D holiday. That time they did not declared even that they are from CM. I
specially asked, please do not call us if this is a sales call. Our time is precious, well
come only if my son has really won. They said yes, he has won and there is no sales
pitch.
Excited by my sons winning we reached 35 KM away to GK-2 in Delhi. After killing
my two hours and assessing my income, they offered award of 3N4D exactly in exam
days of kids, that to at huge price.
Most of the time they were just trying to sell membership. I felt highly disappointed
as I discovered that the Spell Bee competition was sponsored by them to hunt
perspective buyers, not the talented kids.
They played with my kids emotion who was excited that he has really won some thing
good.
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Vishwagowda June 18, 2016, 8:12 PM
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i agree to hemant n really liked his analysis on it but i think u cannot consider
interests on each n everything like leisure n holidaysthe memories which club
mahindra created, i dont think would have been possible had i not been a member
well just my 2 cents having said that i would still like to sell my Club mahindra
membership white studio 2010.. with 21 nights spareas i m not married yet n
parents dont use them so often INTERESTED PEOPLE EMAIL
ON ishan2468@gmail.com
(WHITE STUDIO 2010)
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Friends,
I am writing this to share my experience of club Mahindra holidays (CMH). I am a
RED STUDIO MEMBER (second highest category) since may 2015. I have already
paid Rs 4,73,500/- for the membership plus the annual subscription fee ( ASF ) of Rs
12569/- for the year 2015 ie ALMOST RUPEES FIVE LAKHS .
Despite several attempts, I have never been able to avail a single days holiday from
CMH till date due to the following reasons:
Club mahindra has never been able to give me a resort at the place of my choice.
Reservation was never available whenever I wanted to go on a holiday, even though
not in a peak season , despite my being a red season member (second highest
category).
Even if I got a resort by some stroke of luck, I didnt get the duration of my choice
( if I wanted 4 nights, only 2 nights were available).
Even at all I got a resort, the type of room available did not suit me ( I wanted
studio apartment but CMH offered me a (smaller) hotel unit.
Every time I was told that that I must do my booking 120 days in advance (which is a
very difficult thing to do in my profession. The same must be the case with many
members). This is an unreasonable condition. All the same, this time I was
determined, so on 01 july 2016 ( the day booking was opened for the month of oct
2016), I tried to book two resorts of my choice ie virajpet ,coorg from 03-06 oct 2016
and at verka, goa from 07-10 oct 2016. However when I logged in at approximately
1PM, on the same day, I could not get confirmed bookings at both these resorts!!
IMAGINE ON THE FIRST DAY OF BOOKING, BEING A RED STUDIO MEMBER,
ONE IS UNABLE TO GET A RESORT OF ONES CHOICE one can imagine the
outcome if one tries to do a booking say 30 days in advance!! Apparently the
bookings for these resorts were over within the first 3 hours of the booking window
on the very 1st day!!So I had to be contended to book for resorts which were my
second choice ie madekeri, coorg/ emerald palms, goa.
I analyzed the whole issue very deliberately based on my experience with club
Mahindra over the past one year, and came to the following conclusions:
These is A SERIOUS DEMAND AND SUPPLY MISMATCH club Mahindra has
kept on increasing its members without increasing resort capacity. Hence it is
virtually impossible to avail a holiday at the PLACE/ TIME/ DURATION/
ACCOMMODATION OF ONES CHOICE, unless one plans 120 days in advance and
logs in at 9.30 AM on first day when bookings are open or plans a holiday in absolute
lean non tourist season ( Kashmir in peak winters, and goa during the monsoons)!!
Some resorts are very small (eg Baiguney,Sikkim, which has hardly 20 rooms).some
are leased properties which are actually hotels but CMH calls them resorts eg
gangtok, sikkim/ Bangkok, thailand.
CMH is a big hoax with a colorful website making tall promises and several
conditions cleverly hidden in fine print bulk of them favoring CMH and not the
customer.
By the time one understands the game, its too late to exit as the terms of exiting the
membership are heavily in favour of CMH.
It is better to put the amount invested in CMH in a fixed deposit and utilize the
interest for availing a holiday every year at the time/place/duration/ resort or hotel
of ones choice today there are no dearth of hotels/ resorts in our country or abroad
with neumerous booking portals offering fabulous choices and flexible options.
Also, CMH is very prompt in penalizing you by deducting your credit holidays in case
you dont cancel your conformed booking 15 days in advance. (I lost 2 days since I
couldnt visit lonavla in june this year due to cancellation of my leave due to
unforeseen exigencies of service).
To conclude, IT IS A BAD EXPERIENCE One did not expect this kind of service
from the house Mahindras !! Several times I wanted the e mail id of Mr Anand
Mahindra from the call centre/ office staff, so that I could apprise him of how CMH
is fooling gullible people, but they refused.
Hello,
If anyone wants to sell CM membership then inform me
at sourabhshukla_2007@rediffmail.com
With lowest quote.
Thank you
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I am a club Mahindra member from 2009. I started with Studio white and then
slowly moved to Studio red, then to Studio purple and now I am Purple 1 BR. I have
already visited more than 14 Indian resorts and also Dubai in UAE.
I am very happy and satisfied with the overall experience. The food is surely
expensive but the spread and quality justifies that. When we dont want food at the
resort, we have it outside- that is a decision the member can make.
Booking at some season is a problem if not done earlier, which is pretty much the
same for any other good resort in the location. But looks like they are building up
more properties where there is more demand. Goa is an example- there are now 3
resorts in Goa.
Overall I am very satisfied with the overall club Mahindra experience.
From the financial perspective also, it is working out better. Even Fariyas at Lonavla
or Ambe Valley charge 12,000- 15000 per night.
And most important, I do not work in any Mahindra company.
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Good information .I was about to pay.I thought before giving my card I should once
view the experiences of other persons.It really helped indeed.
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In the same boat my man. We are in the Red season and when we purchased this
membership it was the highest and most flexible season. Now they have downgraded
this season and made Purple season the highest and most flexible (exactly the same
as old Red season.)My dad works on the ship so we cant plan our holidays in
advance and so we really needed the highest season. But they downgraded our
season without informing us and now we cant avail our holidays. We havent used a
holiday in years cause they always say its unavailable.
So I say screw them. I want to take them to court so that this doesnt happen to
anyone else.
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I do not need to repeat all that has been rightly posted already. It is a TRAP to
smartly tangle in simple people. You go on paying for what you never own to use as
per your convenience. with limited resorts and unlimited members only a few lucky
ones can avail of the limited days at resorts. That too is compensated by them by
paying heavy bills for that. Members pay EMIs and maintainance for what is never
owned by them. The owners of Club Mahindra reap gains on what they have never
paid for.
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Hi,
I am Red Studio members with Club Mahindra since 2005. Considering the
membership cost, the fast increasing Annual Service Fee of about 14,000-15000 per
annum, non-availability of rooms (in some resorts they sell the rooms for payment
denying the rooms for members) and other holiday options available, i recommend
non-members to not buy their membership. Its not worth it.
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Dear All,
Whoever is saying that Club Mahindra is their biggest mistake is actually an outcome
of their frustration and bad planning. And todays social media is the best way to vent
out the anger/frustration.
My experience, you can very well use the holidays if you plan well and if you do
proper calculation you will see the ROI 10-11 years, however only compare inflation
in terms the resort prices. If you take ASF in consideration than its 5nights free per
year, which is still better.
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Vinayak January 30, 2017, 11:04 PM
Thanks for sharing so much of your personal experience. I was planning to buy one
membership this year. (Y)