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GSCM 206 Quiz 1

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1. (TCO 1) Which of the following is a current trend in operations


management?

2. (TCO 2) Which of the following does not represent a reason for


globalizing operations?

3. (TCO 1) An operations task performed at Hard Rock Caf is

4. (TCO 4) Gibson Valves produces air valves on a five-person


assembly line. If 1,200 valves are produced in an 8-hour shift, what is
the labor productivity of the line?

5. (TCO 4) The Johnny Body Shop paints many different models of cars.
Johnny is currently able to paint 10 cars in 8 hours. If they purchase new
automated paint booths, they can increase their painting to 24 cars in 8
hours. If they purchase the new booths, their productivity will increase
by _____.
6. (TCO 4) Susan has a part-time "cottage industry" producing seasonal
plywood yard ornaments for resale at local craft fairs and bazaars. She
currently works a total of 5 hours per day to produce 10 ornaments. She
thinks that by redesigning the ornaments and switching from the use of
wood glue to a hot glue gun that she can increase her total production to
25 ornaments per day. What is her new productivity?

7. (TCO 2) Which is not true regarding differences between goods and


services?

8. (TCO 2) A mission is _____.

9. (TCO 2) Which of the following is not an operations strategy?

10. (TCO 4) According to the authors, what are the three key strategic
concepts that allow firms to achieve competitive advantage?

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GSCM 206 Quiz 2


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1. (TCO 5) What is the forecast for May, based on a weighted moving
average applied to the following past-demand data and using the weights
of 3, 2, and 1 (largest weight is for most recent data)?

Nov.

Dec.

Jan.

Feb.

March

April

91

140

98

110

123

102

2. (TCO 5) In May, the actual product demand was 195 units. For this
month, 200 units had been forecasted. Using exponential smoothing with
an alpha of 0.3, determine the June forecast.

3. (TCO 5) What is the approximate forecast for May using a 4-month


moving average?

4. (TCO 6) Which of these statements best describes virtual reality


technology?
5. (TCO 7) In which stage of the product life cycle should product
strategy focus on capacity modifications?

6. (TCO 5) Forecasts are usually classified by time horizon into three


categories. What are they?

7. (TCO 7) Which of the following does not make products more


environmentally friendly?

8. (TCO 7) The specific components inputted into the fourth house in the
house of quality are satisfied by _____.

9. (TCO 5) What is the fundamental difference between cycles and


seasonality?

10. (TCO 6) An assembly drawing _____.

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GSCM 206 Quiz 3


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1. (TCO 3) Customer dissatisfaction, rework, and warranty costs are cost


associated with the _____.

2. (TCO 3) The cost of quality (COQ) is associated with _____.


3. (TCO 3) ISO stands for which of the following?

4. (TCO 8) What does build to order mean?

5. (TCO 3) Customer dissatisfaction, rework, and warranty costs are cost


associated with the _____.

6. (TCO 3) Poka-yoke is a Japanese term meaning _____.

7. (TCO 8) A drawing of the movement of material or people is a _____.

8. (TCO 8) Strategies for improving productivity in services include


_____.

9. (TCO 8) Which of the following is the most correct?

10. (TCO 8) An organization's process strategy _____.

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GSCM 206 Quiz 4
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1. (TCO 8) ABC Motors, Inc. wants to increase capacity by adding


another wheel balancer. The fixed costs for the machine are $16,000,
and its variable cost is $4.50 per unit. ABC charges $8.50 to balance one
wheel, the break-even point for the balancer. What is her break-even
point in units?

2. (TCO 9) A full-service restaurant is considering opening a new


facility in a specific city. The table below shows its ratings of four
factors at each of two potential sites.

Factor Weight Wind City State Line

Affluence of local population .40 25 25

Traffic flow .20 50 20

Parking availability .10 30 40

Growth potential .30 10 30

The score for Wind City is _____ and the score for State Line is _____.
3. (TCO 8) A fleet repair facility has a design capacity to repair 800
trucks per month. However, because of scheduled maintenance of their
equipment, management feels that they can repair no more than 600
trucks per month. Last month, two of the employees were absent several
days each and only 500 trucks were repaired. What is the utilization of
the repair shop last month?

4. (TCO 8) A fleet repair facility has the capacity to repair 800 trucks
per month. However, because of scheduled maintenance of their
equipment, management feels that they can repair no more than 600
trucks per month. Last month, two of the employees were absent several
days each, and only 300 trucks were repaired. What was the efficiency
of the repair shop last month?

5. (TCO 8) Design capacity is the

6. (TCO 8) Fixed costs are

7. (TCO 9) When making a location decision at the region or community


level, which of these would be considered?

8. (TCO 9) Globalization of the location decision is the result of all of


the following except

9. (TCO 9) Evaluating location alternatives by comparing their


composite (weighted-average) scores involves
10. (TCO 8) An operation that is the limiting factor or constraint is
called a _____.1. (TCO 8) ABC Motors, Inc. wants to increase capacity
by adding another wheel balancer. The fixed costs for the machine are
$16,000, and its variable cost is $4.50 per unit. ABC charges $8.50 to
balance one wheel, the break-even point for the balancer. What is her
break-even point in units?

2. (TCO 9) A full-service restaurant is considering opening a new


facility in a specific city. The table below shows its ratings of four
factors at each of two potential sites.

Factor Weight Wind City State Line

Affluence of local population .40 25 25

Traffic flow .20 50 20

Parking availability .10 30 40

Growth potential .30 10 30

The score for Wind City is _____ and the score for State Line is _____.

3. (TCO 8) A fleet repair facility has a design capacity to repair 800


trucks per month. However, because of scheduled maintenance of their
equipment, management feels that they can repair no more than 600
trucks per month. Last month, two of the employees were absent several
days each and only 500 trucks were repaired. What is the utilization of
the repair shop last month?
4. (TCO 8) A fleet repair facility has the capacity to repair 800 trucks
per month. However, because of scheduled maintenance of their
equipment, management feels that they can repair no more than 600
trucks per month. Last month, two of the employees were absent several
days each, and only 300 trucks were repaired. What was the efficiency
of the repair shop last month?

5. (TCO 8) Design capacity is the

6. (TCO 8) Fixed costs are

7. (TCO 9) When making a location decision at the region or community


level, which of these would be considered?

8. (TCO 9) Globalization of the location decision is the result of all of


the following except

9. (TCO 9) Evaluating location alternatives by comparing their


composite (weighted-average) scores involves

10. (TCO 8) An operation that is the limiting factor or constraint is


called a _____.

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GSCM 206 Quiz 5
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1. (TCO 3) In the make-or-buy decision, one of the reasons for buying


is

2. (TCO 2) The purchasing approach that places the burden of meeting


the buyers demands on the supplier is

3. (TCO 3) Which of the following is a component of negotiation


strategies?

4. (TCO 2) Building a chain of suppliers that focuses on maximizing


value to the ultimate customer is

5. (TCO 2) Long-term partnering with a few suppliers is a supply-chain


strategy that creates value by allowing suppliers to
6. (TCO 3) Which of the following is NOT TRUE regarding core
competencies?

7. (TCO 3) Which of the following statements is most accurate?

8. (TCO 3) Which of the following is NOT an advantage of outsourcing?

9. (TCO 2) Which three issues may prevent an integrated supply chain


from becoming more efficient?

10. (TCO 2) The Institute for Supply Management

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GSCM 206 Week 1 Case Study Hard Rock Cafes


Global Strategy
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GSCM 206 Week 1 Case Study Hard Rock Cafes Global Strategy

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GSCM 206 Week 2 Case Study Product Design at
Regal Marine
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GSCM 206 Week 2 Case Study Product Design at Regal Marine

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GSCM 206 Week 3 Case Study Quality at the Ritz-


Carlton
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GSCM 206 Week 3 Case Study Quality at the Ritz-Carlton

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GSCM 206 Week 4 Case Study Where to Place the
Hard Rock Cafe
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Case Study: Where to Place the Hard Rock Caf

Market Research

1.From Mundays Standard Market Research checklist, select any other


four categories, such as population (A1), hotels (B2), or
restaurants/nightclub (D), and provide three subcategories that should be
evaluated. (See item C1 [airport] for a guide.)

Location Analysis

2.Why does Hard Rock put such serious effort into its location analysis?

Franchise

1.Under what conditions do you think Hard Rock prefers to franchise a


caf?

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GSCM 206 Week 5 Case Study Dardens Global
Supply Chains
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GSCM 206 Week 5 Case Study Dardens Global Supply Chains

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GSCM 206 Week 6 Case Study Managing


Inventory At Frito-Lay
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GSCM 206 Week 6 Case Study Managing Inventory At Frito-Lay

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GSCM 206 Week 6 Case Study MRP at Wheeled
Coach
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1.Why is accurate inventory such an important issue at Wheeled Coach?

2.Why does Wheeled Coach have excess inventory, and what kind of
plan would you suggest for dealing with it?

3.Be specific in your suggestions for reducing inventory and how to


implement them.

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GSCM 206 Week 7 Case Study - JIT at Arnold


Palmer Hospital
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GSCM 206 Week 7 Case Study - JIT at Arnold Palmer Hospital

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