Facilitating strategic change through staff engagement
THE BUSINESS
Leading investment
management company
in UK.
One of the oldest
companies on the
London Stock Exchange
dating back to 1792
1000 staff
Conferences People spoke out at
over subscribed conference
Staff engagement rises Staff trust Executive
Board to deliver
We needed an entirely different level
of engagement if we were going to be
successful in implementing strategic
change.
THE CHALLENGE
The successful implementation of
a new corporate strategy needed:
Cultural Change
Firm needed to be more agile and
nimble with modern processes
Staff Engagement
Needed a completely different level of
positive staff engagement
Staff Empowerment
Staff needed to be empowered
to lead the change
THE RESULTS
Staff see company as
willing to take risks
People now working
outside own areas streams to deliver strategy
THE QUOTE
One of the things that Relume suggested
that was quite radical rather than invite
people to the conference instead notify
them of the conference and asked them
to let us know if they were interested in
attending. The conference was actually
over-subscribed as a result.
Paul Abberley, CEO, Charles Stanley
THE SOLUTION
Facilitated new style of
staff conference:
Not compulsory
to attend
Safe environment
to allow staff to speak and
challenge
Challenged staff to
define barriers which might
slow down adoption of the
new strategy, and identify
the enablers which would
allow them to implement
the strategy
Staff define barriers Great feedback received
and solutions to at conference
implementation of
strategy
CHANGE
AHEAD
People engaged in work Very positive signs of
change happening
Relume acted as the MC of the
conference. They introduced the event,
set the tone and gave people permission
to speak out if they did not agree or
understand something.