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Lisa Hans

(602)-578-6851 - lhans1@msn.com

Summary
A dedicated and goal driven manager with 20 years experience managing a large
department of up to 60 employees. Willingness to take on new assignments and collaborate
with teams to see projects through to completion. Ability to work with leadership to review
options to meet key objectives. Proven experience in managing projects designed to
enhance company objectives and opportunities. Excels at developing relationships with
internal and external customers to further the organization's objectives.

US Foods, Inc. - Manager, Vendor Services 2007 to current -


(Managing the departments listed)

Accounts Payable
o $16B a year in payables (Inventory and Indirect Spend)
o 2.5M invoices a year
o Support 65 warehouses across the US
o 3 supervisors, 43 payables clerks
o 500k checks
o PeopleSoft 9 ERP System
o Ivalua Procure to Pay System

Vendor Support Center - Call Center


o 80,000 cases opened a year
o Support all AP payments and deductions questions
o Also take payroll calls for payroll dept
o 1 supervisor, 5 phone reps, 7 specialists
o HPSM call log system

Travel Expense
o Corporate Travel and Purchase Card Program Manager
o $30M a year in travel spend
o Concur Travel and Expense
o 1 Travel Administrator, 1 Business Analyst
o Runzheimer Mileage program

Mailroom/Facilities
o 500k checks mailed annually
o 1 supervisor, 4 employees
o 120,000 sq foot facility
Vendor EDI
o Over 180,000 vendor invoices transmitted monthly
o Also handle order confirmations, ASN, Vendor rebate reporting
o 1 Supervisor, 3 EDI specialists

Supervisor, US Foods, Inc. 1996 to 2007

o Supervised team of 12 that processed all inventory invoices,


approximately 2M invoices annually.
o Directed a team of 10 that handled specialized invoicing processes
such as summary billings, fuel invoicing, utility bill processing.
o Assisted with implementation and testing of new software prior to
implementation.
o Designed training manuals and helped train staff
o Coached employees when needed or when employee asked for
assistance

Accomplishments
o Collaborated and helped develop expense workflow solution
o Worked directly with team in our Columbia, MD AP dept to help
move their operation to the Phoenix accounts payable dept when
the office in MD closed in 2005. I was responsible for traveling
between offices to learn processes they were performing so they
could be documented so we could train our staff.
o Assist leadership with accounting activities related to acquisitions.
o Teamed up with our General Accounting department to develop
better processes for our equipment lease processing and our fixed
asset processing.
o Successfully launched P card program to all markets and support
offices
o Supported new process to handle our intercompany inventory
transfers

Professional Development
o Various courses in Leadership, Process Improvement, Diversity, and
Communication
o Microsoft Office: Proficient in Excel, Outlook, Word and PowerPoint.
Experience in Access.

BA- Business Management - University of Phoenix Graduated 2007 GPA


MBA Business Administration - University of Phoenix Graduated 2008