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RickDavis
OccasionalVisitor IntermittentConnectivityDrops OPTIONS
Saturday
Posts:1 34monthsagowebegintodeployCN201punitsasendpointsforour30x30and60x60bertothepremiseclients.Weare
Registered:Saturday experiencingaveryhighnumber(almost100%)ofreportsoftheseinstallaonslosingInternetandSIPconnecvityfor
meperiodsof30secondsto3or4minutes.Thisisreportedtoocurrseveralmesaday(theytellus510mesaday)
Fieldtechsgoingtoinvesgatealwaysndthe201inaccessableviathewebinterfacewhentheyarrive.2dierent
condionsnotedwhentryingtoaccessthe201viahtmlinterface.Eitherseeatextformatedscreenorthehtmlinterface
screenispresentbutitwillnotrepsondtotheknownaccesscredendials.Uponpowercycletheunitisagainresponsiveas
shouldbe.
Weareseeingthisissueveryconsistentlyandconnuetoinvesgate.Wehavetestedthebercircuitsextensivelyandsee
noissuesthere.WearealsoseeingsomenumberofthesesamereportsfromourWirelesscustomersespeciallybusinesses
onhigherthroughputlevels.
Thereare2thingswehaveseenthatseemtomaketheseissuesdisappear.#1isthatweschedulearebootfromwithinthe
201for23mesperweek.#2isthatin2oftheseinstallaonswereplacedthe201withacompengproduct(DrayTek)
andtheissuevanished.Itiffarpreferableforustousethe201asoutenrenetworkisCambiumbasedandweare
beginngdeploymentofMaestroandneedthisasourmanagementtool.
WehaveencounteredthesereportsonunitswithnoATAprovisionedinthe201.WithATAprovisionedinthe201andwith
andwithoutGrandstream4portATAbehindthe201.
Wearenotcomfortablewithprogrammedrebootsofthisnumberofmes.
Anyoneelseexperiencingthisissue?
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Om Re:IntermittentConnectivityDrops[Edited] OPTIONS
Moderator
SaturdaylasteditedSaturday
Posts:31 HiRick,
Registered:09042015
WehavenotfoundsuchbehaviourcomingfromR201devices.couldyoupleasegetsyslogofthesedeviceswhenthey
exhibitsuchkindofproblemandsendtous.wewillimmediatelystartfurtherinvesgangthis.
Thanks
Om
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