Escolar Documentos
Profissional Documentos
Cultura Documentos
Reboot, or log off and back on again. If the problem persists in XP, and you
can live without it, open the Add or Remove Programs Control Panel, click
Add/Remove Windows Components, expand Networking Services, and
untick "UPnP User Interface". Then click OK > Next.
Now press the Windows key and [R] again, but this time type
"devmgmt.msc" to open Device Manager. Find any devices listed earlier,
then double-click them and look for an Advanced or Power Management
tab.
Check if the device is allowed to bring the PC out of standby if it is,
untick all the boxes that wake it. Click OK, close Device Manager and test
it worked; repeat the process if necessary.
Switch to the Driver tab if your driver is still present, select it and click
Remove. If you're using Vista you should leave "Remove driver only"
selected only if the drivers were provided by Windows. Click OK followed
by Yes > Close.
Step 1. In Windows XP
Click Start > Run, type "sfc /scannow" and press [Enter] to check your
entire drive for errors. Have your installation CD handy in case you're
asked for it.
Click Start, type "cmd", then right-click cmd.exe and choose Run as
Administrator > Continue. Type "sfc /scannow" and press [Enter] to check
your entire drive.
Avoid installing system software not listed as compatible with your version
of Windows, otherwise try installing it as normal; if it fails, Windows 7 may
offer to apply compatibility settings to it see if these work.
If the program installs but won't run, right-click its program shortcut and
choose Properties > Compatibility Settings. Select your old version of
Windows from the list and click OK.
If you have an installation disc, boot from it, select your language and
then choose "Repair your computer". In both cases, when the menu
appears, choose System Restore to undo the update.
In Vista and Windows 7 there's also another option: you can also run the
tool directly from your Windows disc (see tip seven, above) if you can't
access Windows.
Switch to the folder containing your music using the cd command (for
example, cd music cd my documents\my music), then type "attrib -s
*.* /d /s" and press [Enter].
Once complete, open Media Player and press [F3], or choose Tools >
Advanced > Restore Media Library (in Windows 7) to access all your music
again.
Click the flag icon in the Taskbar's notification area to access the Action
Center. Here you can get an at-a-glance look at problems, plus launch a
series of troubleshooters to help quickly fix the problems that plague you,
without getting your hands dirty.
Press [Windows] + [R], type "devmgmt. msc" and press [Enter]. Look for
yellow exclamation marks next to troublesome hardware devices and
double-click one.
Look on the General tab for an error code and description of the problem
if a troubleshoot button is present, click it to see if you can fi x the
problem easily.
Step 3. Search online
If no fix is forthcoming, use the error details as part of your web search
try a general search first, then add your hardware's make and model if
necessary.
To resolve this conflict click Start, rightclick Computer and select Manage,
then under Storage choose "Disk Management" to verify the existence of
such a drive. Look for a program called Intel Turbo Memory Console (type
"Intel" into the Start menu's Search box) and open this to disable the built-
in drive in favour of your own.
Think this sounds like too much hassle? No problem, just open the
Microsoft Fix It Center tool (see tip three) and run the "Diagnose and
repair Windows Files and Folder Problems" wizard. This will do the hard
work for you.
Now when the STOP error occurs you'll see a blue screen with details of
the error message; note down the description, any files it refers to, and
the STOP error code. Then search the web for these terms to hopefully
find a solution.
If you get this message after starting Windows, it means one of the
programs set to start with it is attempting to work with elevated
privileges. This is symptomatic of older programs, so either source an
update or an alternative program if you can.
Right-click the message, choose "Run blocked program" and select the
errant tool in question. Then click Continue when prompted.
Now you can resolve this issue sometimes found when installing SP3
by downloading a dedicated fix-it tool from http://go.microsoft.com/?
linkid=9730795.
19. Low memory error
Version: XP, Vista, 7
Fix this problem by making sure Windows is set to handle your virtual
memory settings; open the System Control Panel and either click
"Advanced system settings" or switch to the Advanced tab.
Then under Performance click Settings, select Advanced and click Change.
You need to verify that either "Automatically manage paging file for all
drives" (in Vista or Windows 7) or "System managed size" (in Windows XP)
is selected, then if necessary click Set > OK, rebooting when prompted.
Before running the Microsoft Fix It Center tool (see tip three), open the
"Sound" or "Sounds and Audio Devices" Control Panel.
Select the Playback or Audio tab, and verify the device is set to be the
default; if not, select it from the list to fix the problem.
Open Disk Cleanup (Start > All Programs > Accessories > System tools)
and if prompted choose "all users". On the More Options tab delete all
but the newest Restore point. If all else fails, disable System Restore and
lose all Restore points, then re-enable it.
For XP use the tool here; in Vista and Windows 7 open System Protection,
untick all the boxes and click Turn off System Restore > Apply. Tick your
system drive again and click Apply to switch it back on.
If you're plagued with specific error messages, or System Restore doesn't
work well, you'll find useful solutions here.
24. Text too small
Version: XP, Vista, 7
If you're struggling to read the text on your screen simply right-click the
desktop and choose "Personalization" or "Properties". In Windows 7 click
Display, or in Vista select "Adjust font size (DPI)"; in XP switch to the
Settings tab and click Advanced.
Select a larger size to suit you and click OK twice followed by Yes > Close,
rebooting if prompted. Certain programs will throw up warnings in Vista
and Windows 7 you can right-click the program shortcut and choose
Properties > Compatibility tab, then tick "Disable display scaling on high
DPI settings".
To resolve this, right-click the desktop and look for an Nvidia or ATI option;
if it's not there, choose "Personalization" or "Properties" instead. Choose
Settings or Display Settings and look on the tabs for a video or advanced
option.
Once located, make sure the video settings are set to that of the player,
and not your graphics adaptor. When this is done, save your settings to
resolve the problem.
Click Filter Current Log, tick Critical, Error and Warning and click OK. Click
an event that occurred around the time of your problem: each event will
provide more information about your problem if there's a link to more
help online, select it.
Some events won't produce any extra information, but many will; you may
even get possible solutions to try, but if not, make a note of any extra
detail to use in a Google search.
27. Fix Reliability Monitor not working
Version: Vista
If Reliability Monitor stops updating, open Event Viewer (see tip 26), expand
Windows Logs, right-click System and choose Clear Log > Clear.
Launch Task Scheduler from the Start menu's Search box, select View > Show
Hidden Tasks, then expand Task Scheduler Library > Microsoft > Windows > RAC.
With RAC selected, right-click RACAgent in the middle pane and select Run. Its
status should then change to Running, indicating that the Reliability Monitor is
working correctly once again.
Untick Information, then click OK to leave all warnings and errors listed. Now
review the logs and see what's happening behind the scenes.
Thankfully you can force Windows to always display Safe Mode in a higher
resolution with a simple tweak.
Restart your PC and tap [F8]. When prompted, choose Safe Mode, then log into
your user account when prompted. Don't select System Restore if prompted.
Select a higher resolution from the list and click OK > Apply. If the screen is
readable click OK; click "List All Modes" again to select another option.
In Vista and Windows 7 you should open the Network and Sharing Center and
click "Manage wireless networks", then select an entry and click Remove.
If you're running XP and using Windows to manage your wireless networks click
"Change the order of preferred networks" to remove unwanted networks.
Try pressing [Ctrl] + [Alt] + [Del] at this point if you're lucky, you can log off and
try to log on again. This error can occur if you try to log on too quickly after the
Windows Welcome screen; wait ten seconds before entering your password and
hitting [Enter].
Windows will attempt to detect your installation if it's successful, click "Startup
Repair" to enable Windows to try and fix the problem. The repair isn't always
successful the first time, so if Windows still won't load try the process again to
see if it can now resolve your issue.
To fix this, click Start > All Programs, then right-click and choose "Sort by Name"
one last time. Then open Registry Editor and browse to
HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\MenuOrder.
With MenuOrder selected, choose Edit > Permissions. Click the Advanced button
and remove the tick next to "Inherit from parent the permission entries". When
prompted click Copy > OK, to close the Advanced Security Settings window.
Now select your username from the list and untick the "Allow" box next to Full
Control (leave "Read" ticked) and click Apply. Select the Administrators group
and repeat the steps. Finally, click OK and close the Registry Editor.
Select your chosen program from the list (click Browse if it's missing), and make
sure "Always use the selected program..." is ticked. Then click OK; this will save
your preference whenever you open files of that type.
Open the Mouse Control Panel, switch to the Pointer Options tab, then untick
the option of "Display pointer trails" and click OK to save it.
Log on as the master Administrator account (click Yes if prompted) then open
the User Accounts Control Panel and create a new user account with
administrator privileges. Click Start, log off, and log on to your new account to
set it up; once complete, log off again and log back on as the Administrator.
Click Start, right-click Computer, and either click Properties > Advanced system
settings (Vista/Windows 7) or select Properties > Advanced tab. Click Settings
under User Profiles, pick your existing user profile and click Copy To.
Click Browse to select your new user folder under C:\Users or C:\Documents and
Settings. Click OK twice, read the warning and click Yes. Your old user profile's
settings and files will be copied to your new one, then reboot in normal mode
and log on as your new profile.
Thankfully, you can remove your internal drive's entry with a simple Registry
tweak. Open the Registry Editor, browse to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nvata, and then
select Edit > New > DWORD value.
Type "DisableRemovable" into the New Value #1 box, then press [Enter] and
double-click "DisableRemovable". Change its value to 1, restart your computer
and the glitch will be gone.
Vista will upload all of the problems listed if prompted, send more information,
which may help provide a solution. If you're lucky, you'll be told solutions have
been found; click one to review its findings you may be told to download an
update, take a specific course of action, or go to another site for more help.
Press the Windows key and [R], type "services.msc" and press [Enter]. Right-click
Print Spooler, and select Stop. Open C:\Windows\ System32\spool\PRINTERS and
delete its contents.
The next step is to reinstall Help and Support: click Start > Run, type "%windir
%\inf" and press [Enter], then right-click pchealth.inf and choose Install; you may
need your Windows CD.
If after all of this you still can't get the Help and Support Service to work,
visit www.kellys-korner-xp.com/top10faqs2.htm. It has even more techniques
to try, depending on the kind of error you're getting.
42. Double-click opens Search
Version: XP, Vista, 7
Can't open a drive by doubleclicking it? Right-click the C: drive and check that the
Search option is in bold, which indicates it's the default choice.
The fix is mercifully simple: click Start > Run, type "regsvr32/i shell32.dll" and
press [Enter].
For example, the Nero General Clean Tool might solve things. If all else fails,
just run the Microsoft Fix It Center tool, select "Playing and burning CDs, DVDs,
and Blu-ray Discs" and click Run. This should resolve most outstanding burning
issues.
44. Second monitor is blank
Version: XP, Vista, 7
If you attach a second display to your PC but it appears to be blank, try moving
your mouse on to it. If it then appears, open your display properties (see tip 25)
and look for the multiple displays section; make sure your displays are set to
duplicate each other, not extend.
This error can spell the death of your current Windows installation, but you
might be able to fix it if you have a Windows XP installation disc. If you do have
this disc, boot from it and choose the Recovery Console option when prompted.
If asked, press [1] to log on to the current Windows installation and press
[Enter], then press [Enter] again when prompted for a password.
Once the command prompt appears, type "chkdsk /r" and press [Enter] to let
Windows check for errors and see if it can fix them. If it finds and fixes errors,
you should be able to boot into Windows once again.
If you can't open a program's Help file, you should be pointed to download the
files you need; if not visit http://support.microsoft.com/kb/917607.
50. Windows Update won't install
Version: XP, Vista, 7
If a single update won't install or keeps appearing as an update, make a note of
its KB number. Go to www.microsoft.com/downloads and type the KB number
into the Search box to locate the standalone installer.
Save this to your hard drive, reboot into Safe Mode and attempt to install the
update from there. In most cases the update will now install successfully and
you'll not be prompted for it again.
This tool enables you to record what you're doing on your PC, which can then be
sent on to someone else to get their help.
If it starts with Windows, disable it. If you can't identify the culprit,
visit http://support.microsoft.com/kb/308029 for an advanced guide; the
instructions are written for XP, but many can be applied to Vista and Windows 7
too.