Lyceum of The Philippines University

College Of Technology

General Direction: Please answer each question carefully. Please put a check mark () under each
item to indicate your agreement on the given software product evaluation criteria. All information that
will be collected will be treated with highest confidentiality.

Part I. Respondents Personal Profile

Name (optional): ____________________________________________________________________

(Surname, First name, Middle name)
Gender : ___________________ Age : 6-12 13-26 27-41 41 and above
Educational Attainment: ____________________________________________________________

Education Finance Government Healthcare

Science Travel Manufacturing Others (pls. specify)
______
Nature of Work:

Please answer the questions by checking the spaces provided in the table below. Given the following
criteria, how would you rate the proposed Decision Support System of Knowledge Management
Process in LPU Manila in terms of Functionality, Reliability, Usability, Efficiency, Maintainability,
and Portability?

Interpretation Weight
Excellent 5
Very Good 4
Good 3
Fair 2
Poor 1

Excelle Very
Good Fair Poor
ISO 9126 Software Evaluation Criteria nt Good
(3) (2) (1)
(5) (4)
1. FUNCTIONALITY
1.1 Functions required for the system are
implemented (suitability)
1.2 Functional accuracy is provided
(accurateness)
1.3 Ease of connecting with other systems is
provided (interoperability)
2. RELIABILITY
 2.1 Software is fault tolerant (free from errors)
2.2 Modules and files are recoverable
2.3 The modules are reliably compliant
3. USABILITY
3.1 Easy to operate (understandability)
3.2 Easy to remember (learnability)
3.3 Allows easy operation management
(operability)
4. EFFICIENCY
4.1 Provides good responses high throughput
(time behavior)
4.2 Allows effective use of system resources
(resource behavior)
5. MAINTAINABILITY
5.1 Allows easy analysis of design documents
and programs when a bug is found
5.2 Allows easy expansion and modification of
the system (changeability)
5.3 Modification of the system does not affect
others (stability)
5.3 Laborious tests are not required after a
modification is made (testability)
6. PORTABILITY
6.1 Provides flexible environment
(adaptability)
6.2 Providing easy installation work
(installability)
6.3 Complying with porting specifications
(conformance)
6.4 Allows easy replacement with other
software (replaceability)