JUSTIN RIPPEL

262-623-1178 | justin.rippel4@gmail.com |W218 N9835 Happy Hollow Lane Colgate, WI 53017

MANAGEMENT PROFESSIONAL
May 2017 graduate offering business and marketing knowledge, hands-on leadership and
promotional experience, and an interest in a management career path
Recognized for supervisory and managerial leadership abilities by promotion
Strong customer satisfaction abilities in fast-paced environments
Broad communication skills targeting management, staff and clientele
Servant leader with a dedicated work ethic and developed leadership skills from a variety
of experiences

EDUCATION
Wisconsin Lutheran College, Milwaukee, WI 2013-May
2017
Bachelor of Arts in Communicative Arts, Business Track
GPA: 3.38
Coursework: Marketing, Management, Professional Writing, Professional and Intercultural
Communication, Business Ethics, Consumer Behavior, Micro and Macro Economics,
Business Law, Organizational Behavior

INTERNSHIP EXPERIENCE
Management Concessions and Operations Internship, Delaware North Sportservice March
2016-April 2017

Directed and led over 100 concession stand attendants working to achieve the high
standards of customer service and high quality operations
Analyzed post event sales and revenue, audit stand sheets and data entry, rectifying and
balance cash to inventory sold

Management Internship, Chick-fil-A December 18 2015-March

2016
Trained new employees to exceed managerial standards
Managed employee daily task schedule and process

Broadcast Internship, 105.7 FM The Fan Radio Station May 2015-

August 2015
Edited on-air radio content, authored show descriptions and managed related web site
content
Managed and screened incoming on-air callers

WORK EXPERIENCE
Manager Concession Worker, Wisconsin Lutheran College
2013-Present
Supervise and schedule eight employees across 50 different sporting events
Evaluate concession needs to inventory and order products
Ensure food and customer service meets established concession standards

Supervisor, Papa Murphys Pizza 2011-

2013
 Promoted to supervisor after one year of cashier service
Received corporates highest evaluation score

COLLEGE INVOLVEMENT
Tour Leader, Wisconsin Lutheran College Ambassador Club
2014-2015
Lead prospective students and families on campus tours
Discuss college brand and academic programs with prospective students and families.