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‘As es como funciona al sistema de autogeston loco Zeppos - Business Insider
BUSINESS
INSIDER
Asi es como funciona el sistema de
autogestion loco Zappos
RICHARD FELONY SAVANTHA.LEE
28 DE DE ENERO, 2018, 08:59AM
“Zappos, el billén de dblares, sitio de comercioelectrénico, propiedad de Amazon, se ha hecho conocido por su
cultura corporativa inusual tanto como loa hecho por su amplia seleccin de zapatos y servicio al cliente libre 1
doestrés t
‘Su CEO visionario, de-Tony Hsieh, haba pasado afos tratando de mantener una startup innovadora idea dela a
empresa, ya que cecié tanto en edad y ndmero de empleados, cuando decidié comenzara implementar
sun susttuto de a jerarquia corporativa tradicional que se deshace de ls tunciones de gestién ytituos de
trabajo tradicional a favor de "autoridad distrbuid,” Hsieh dijo Business Taser que uno delos problemas con.
holoeracia es que no se puede explicar de manera sinta, pera aqui ex nnestra mejor oportunidad.
Co 7Xe)
Re aoe of sfmanagement ‘The system gets its name from Instead of having vaditonal
‘rneples that canbe applied “helarey aterm coined by the les with ited tespensibties,
{pany business Programmer vnter Arhur Koester his 1987 lemplajes take on erie of
and entrepreneur Bran Robertson philosophy book "The Ghostinthe “roles that re contained within
‘eyeloped tin 2007 far is oun Machine" Itrefes to colecton of “cles” dedicated to certain,
‘company, which he tin 2010 holon, which semultaneousy functions ofthe company. These
to start HolacraeyOne,vtich funetion as pars and wholes, ke Sgclesepace a pyro,
protides tools and coseing ‘oxgansin a body Ierarchy
{companies thot adopts
pinees
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Har res yt \ e
“Anchor etcle: Typically comprises the board
General company crete (6CC): Typically comprises
{he wadona eneeuveeaderehp ofthe compar. /
isthe oly subtle nthe anchor ccle
‘Sub-ctele: Dedicated to partcuar function of 3
‘compa ke marketing and production The ite
‘subse existe in is known oe supe-cele
Roles: element of vaitional job broken down \
intoa task, A marketing cce fr example, can J
Contain role ie social media, dvertng, web
‘marketing. and brand development. Every ole comes
lth agreed-upon accountabiies. An employee can —
have an unlimited number of roles
all not nthe taitonal sense, at leat. Thee are Its intended to keep bureaucracy to an absolute
lead inks of every cicle responsible for overseeing ‘minimum and foster fast-paced novation. Hsieh
roles and ensuring that employees are doing ther Wants 17-year-old Zappos to feel ikea startup again
Jobs Unde hs system, however, employees ate in ‘even as continues to gow well past 1.500,
Charge of scheduling thar own daye and have the employees.
freedom fo pursue new projects as long as ther
required work is completed.
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