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Psychology in Business
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PSYCHOLOGY IN BUSINESS. 2
many employees that are in the business. A great role is also played by the psychology to control
the many clients that a business has in order to outstanding the pressure from the other
competitors and retaining the clients. Psychology is, therefore, a very important aspect of the
business that any business owner or business managers should be equipped with, for proper and
easy management of the business including its success.
It can seem to be a very easy thing to apply and utilize the psychology in business but as
a matter of fact it is not a very simple and easy way to go by the control. It takes too much of the
time to study and understand the people that one is involved with and that are around us in all the
time. This is because that there is some of the people without a constant pattern of the behaviors
changing regularly and this can make it very hard to handle in a business. However, it is the only
clean and easy means to keep a strong and very reliable business environment with the reliable
workers and clients.
It is very true to say that the environment in which the business practice are held may be
more controlled than the others due to the fact that the business owners take great care to
managing and controlling their business. There is situations that the managements may make to
manage and for effective business control that may end up hurting the people around the
business. In a good example, there may be a client need base assessment that may led the
assessment back to the employees, this may give the employees a very hard time to expressing or
to understanding the needs of the clients. At this point the management takes over the initiative
of the entire business and highly controls the human behavior that is employees. Despite the fact
that psychology is an important aspect in the business, there is one of the ugly side of it. In the
case where the management misses the role of psychology and uses it to harass the employees.
This makes it hard for the employees in a business to clearly understand if they should still
remain in the working environment or they should leave. This is just the only negative thing that
happens in psychology that I dont like. Just the fact that psychology can be used to harass
people.
In conclusion, psychology is a very wide area that any one interest in making studies in
any of the fields has to select the areas that they are interested to handle. One may pursue the
general psychology or may be interested in making the specific study about something.
Personally I would like to pursue psychology in the aspect of human response in the field of
business. This will enable me to assess the customer complaints or even the customer
satisfaction.
PSYCHOLOGY IN BUSINESS. 4
Works Cited
Hockenbury. (2014). Discovering psychology. New York: Worth Publishers .