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REGULATIONS
CONSUMER ELECTRONICS
SERVICING NC II
ELECTRONICS SECTOR
ELECTRONICS SECTOR
CONSUMER ELECTRONICS SERVICING
Page No.
Basic Competencies 2 - 14
Common Competencies 15 - 32
Core Competencies 33 - 57
COMPETENCY MAP
DEFINITION OF TERMS 69 - 72
COMPETENCY MAP 73
ACKNOWLEDGEMENT 74
TRAINING REGULATIONS FOR
CONSUMER ELECTRONICS SERVICING NC II
This Qualification is packaged from the competency map of the Electronics Industry
(Service sector) as shown in Annex A.
This section gives the details of the contents of the basic, common, and core units
of competency required for CONSUMER ELECTRONICS SERVICING NC II.
BASIC COMPETENCIES
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RANGE OF VARIABLES
VARIABLE RANGE
1. Appropriate sources 1.1. Team members
1.2. Suppliers
1.3. Trade personnel
1.4. Local government
1.5. Industry bodies
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EVIDENCE GUIDE
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UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes to identify
role and responsibility as a member of a team.
2. Identify own role and 2.1. Individual role and responsibilities within the team
responsibility within environment are identified
team 2.2. Roles and responsibility of other team members are
identified and recognized
2.3. Reporting relationships within team and external to
team are identified
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RANGE OF VARIABLES
VARIABLE RANGE
1. Role and objective of 1.1. Work activities in a team environment with enterprise or
team specific sector
1.2. Limited discretion, initiative and judgement maybe
demonstrated on the job, either individually or in a team
environment
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EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:
of Competency 1.1. Operated in a team to complete workplace activity
1.2. Worked effectively with others
1.3. Conveyed information in written or oral form
1.4. Selected and used appropriate workplace language
1.5. Followed designated work plan for the job
1.6. Reported outcomes
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UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in
promoting career growth and advancement.
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated in the Range of Variables
1. Integrate personal 1.1. Personal growth and work plans are pursued
objectives with towards improving the qualifications set for the
organizational goals profession
1.2. Intra- and interpersonal relationships are maintained
in the course of managing oneself based on
performance evaluation
1.3. Commitment to the organization and its goal is
demonstrated in the performance of duties
2. Set and meet work 2.1. Competing demands are prioritized to achieve
priorities personal, team and organizational goals and
objectives.
2.2. Resources are utilized efficiently and effectively to
manage work priorities and commitments
2.3. Practices along economic use and maintenance of
equipment and facilities are followed as per
established procedures
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RANGE OF VARIABLES
VARIABLE RANGE
1. Evaluation 1.1 Performance Appraisal
1.2 Psychological Profile
1.3 Aptitude Tests
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EVIDENCE GUIDE
2. Underpinning 2.1 Work values and ethics (Code of Conduct, Code of Ethics,
Knowledge etc.)
2.2 Company policies
2.3 Company operations, procedures and standards
2.4 Fundamental rights at work including gender sensitivity
2.5 Personal hygiene practices
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UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
UNIT CODE : 500311108
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to comply with regulatory and organizational
requirements for occupational health and safety.
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated in the Range of Variables
1. Identify hazards and 1.1 Safety regulations and workplace safety and
risks hazard control practices and procedures are clarified
and explained based on organization procedures
1.2 Hazards/risks in the workplace and their
corresponding indicators are identified to minimize or
eliminate risk to co-workers, workplace and
environment in accordance with organization
procedures
1.3 Contingency measures during workplace
accidents, fire and other emergencies are recognized
and established in accordance with organization
procedures
2. Evaluate hazards and 2.1 Terms of maximum tolerable limits which when
exceeded will result in harm or damage are identified
risks based on threshold limit values (TLV)
2.2 Effects of the hazards are determined
2.3 OHS issues and/or concerns and identified safety
hazards are reported to designated personnel in
accordance with workplace requirements and
relevant workplace OHS legislation
3. Control hazards and 3.1 Occupational Health and Safety (OHS) procedures for
risks controlling hazards/risks in workplace are
consistently followed
3.2 Procedures for dealing with workplace accidents, fire
and emergencies are followed in accordance with
organization OHS policies
3.3 Personal protective equipment (PPE) is correctly
used in accordance with organization OHS
procedures and practices
3.4 Appropriate assistance is provided in the event of a
workplace emergency in accordance with
established organization protocol
4. Maintain OHS 4.1 Emergency-related drills and trainings are
awareness participated in as per established organization
guidelines and procedures
4.2 OHS personal records are completed and updated in
accordance with workplace requirements
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RANGE OF VARIABLES
VARIABLE RANGE
1. Safety regulations May include but are not limited to:
1.1 Clean Air Act
1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Philippine Occupational Safety and Health
Standards
1.6 DOLE regulations on safety legal requirements
1.7 ECC regulations
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VARIABLE RANGE
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EVIDENCE GUIDE
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COMMON COMPETENCIES
2. Prepare hand tools 2.1. Appropriate hand tools are checked for proper
operation and safety
2.2. Unsafe or faulty tools are identified and marked
for repair according to standard company
procedure
3. Use appropriate hand tools 3.1. Tools are used according to tasks undertaken
and test equipment 3.2. All safety procedures in using tools are
observed at all times and appropriate
personal protective equipment (PPE) are
used
3.3. Malfunctions, unplanned or unusual events are
reported to the supervisor
4. Maintain hand tools 4.1. Tools are handled without damage according to
procedures
4.2. Routine maintenance of tools is undertaken
according to standard operational procedures,
principles and techniques
4.3. Tools are stored safely in appropriate locations
in accordance with manufacturers
specifications or standard operating
procedures
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RANGE OF VARIABLES
VARIABLE RANGE
2.1. Gloves
2. Personal Protective
2.2. Protective eyewear
Equipment (PPE)
2.3. Apron/overall
3.1. Cleaning
3. Maintenance
3.2. Lubricating
3.3. Tightening
3.4. Simple tool repairs
3.5. Hand sharpening
3.6. Adjustment using correct procedures
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EVIDENCE GUIDE
5. Resource Implication 5.1. Tools may include the following but not limited to:
5.1.1. Screw drivers
5.1.2. Pliers
5.1.3. Punches
5.1.4. Wrenches, files
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UNIT TITLE : PERFORM MENSURATION AND CALCULATION
UNIT CODE : ELC311201
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed
identify, care, handle and use measuring instruments
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RANGE OF VARIABLES
VARIABLE RANGE
1. Measuring instruments 1.1. Straight edge
1.2. Torque gauge
1.3. Try square
1.4. Protractor
1.5. Combination gauge
1.6. Steel rule
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EVIDENCE GUIDE
4.1. Observation
4.2. Oral questioning
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UNIT TITLE : PREPARE AND INTERPRET TECHNICAL DRAWING
UNIT CODE : ELC311202
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes and values
needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols, dimension.
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RANGE OF VARIABLES
VARIABLE RANGE
1. Technical drawings Technical drawings include the following but not
limited to:
2.1. Length
2.2. Width
2.3. Height
2.4. Diameter
2.5. Angles
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EVIDENCE GUIDE
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UNIT TITLE : APPLY QUALITY STANDARDS
UNIT CODE : ELC315202
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed to
apply quality standards in the workplace. The unit also
includes the application of relevant safety procedures and
regulations, organization procedures and customer
requirements
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RANGE OF VARIABLES
VARIABLE RANGE
1. Materials/components 1.1. Materials may include but not limited to:
1.1.1. Wires
1.1.2. Cables, soldering lead
1.1.3. Electrical tape
1.2. Components may include but not limited to:
1.2.1. ICs
1.2.2. Diodes
4. Quality standards 4.1. Quality standards may relate but not limited to the
following:
4.1.1.Materials
4.1.2.Component parts
4.1.3.Final product
4.1.4. Production processes
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EVIDENCE GUIDE
4. Method of assessment 4.1. The assessor may select at least two (2) of the
following assessment methods to objectively
assess the candidate:
4.1.1. Observation
4.1.2. Questioning
4.1.3. Practical demonstration
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UNIT TITLE : PERFORM COMPUTER OPERATIONS
UNIT CODE : ELC311203
UNIT DESCRIPTOR : This unit covers the knowledge, skills, (and) attitudes and
values needed to perform computer operations which include
inputting, accessing, producing and transferring data using the
appropriate hardware and software
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RANGE OF VARIABLES
VARIABLE RANGE
1. Hardware and 1.1. Personal computers
peripheral devices 1.2. Networked systems
1.3. Communication equipment
1.4. Printers
1.5. Scanners
1.6. Keyboard
1.7. Mouse
4. Storage media Storage media include the following but not limited to:
4.1. Diskettes
4.2. CDs
4.3. zip disks
4.4. Hard disk drives, local and remote
6. Desktop icons Icons include the following but not limited to:
6.1. Directories/folders
6.2. Files
6.3. Network devices
6.4. Recycle bin
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EVIDENCE GUIDE
4. Method of assessment 4.1. The assessor may select at least two of the
following assessment methods to objectively
assess the candidate:
4.1.1. Observation
4.1.2. Questioning
4.1.3. Practical demonstration
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UNIT TITLE : TERMINATE AND CONNECT ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT
UNIT CODE : ELC724202
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed to
terminate and connect electrical wiring and electronic circuits
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RANGE OF VARIABLES
VARIABLE RANGE
1. Materials 1.1 Materials included the following but not limited to:
1.1.1 Soldering lead
1.1.2 Cables
1.1.3 Wires
5. Accessories 5.1 Accessories may include the following but not limited to:
5.1.1 Brackets
5.1.2 Clamps
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EVIDENCE GUIDE
4. Method of assessment 4.1. The assessor may select at least two (2) of the
following assessment methods to objectively
assess the candidate:
4.1.1. Observation
4.1.2. Oral Questioning
4.1.3. Practical demonstration
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CORE COMPETENCIES
4. Test and 4.1 Finished products are subjected to final visual inspection and
inspect testing in accordance with quality standards, procedures and
assembled requirements
products 4.2 Work completion is documented and responsible person is
informed in accordance with established procedures
4.3 Housekeeping procedures are observed in accordance with 5S
discipline and established procedures
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RANGE OF VARIABLES
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EVIDENCE GUIDE
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3 Underpinning skills 3.1 Work efficiently & systematically
3.2 Communication skills
3.3 Use and maintenance of tools and equipment
3.4 Work safety practices and time management
3.5 Application of substitution technique
3.6 Problem solving skills
3.7 Reading skills
4 Method of Competency may be assessed through:
assessment
4.1 Direct observation of application to tasks and
questions related to underpinning knowledge
4.2 Demonstration
4.3 Third Party Report
4.4 Written test
4.5 Portfolio
5 Resource The following resources must be provided:
implications
5.1 Tools and equipment (see range of variables)
5.2 Working area/bench
5.3 Sufficient lighting and ventilation system
5.4 Complete electronic supplies
5.5 Assessment rating sheet
5.6 Reporting forms
6 Context of 6.1 Assessment maybe conducted in the workplace or
assessment in a simulated workplace setting
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UNIT OF COMPETENCY : MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND
SYSTEMS
UNIT CODE : ELC724323
DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to maintain and repair audio-video products and
systems including diagnosing faults, reassembling, testing
and preparing reports.
PERFORMANCE CRITERIA
ELEMENT
(Italicized bold terms are elaborated in the range of variables)
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RANGE OF VARIABLES
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5. Personal May include but not limited to:
protective 5.1 Working clothes/Apron
equipment
5.2 Hand gloves
5.3 Face/Dust Mask
5.4 Goggles
6. Pre-testing 6.1 Visual inspection of the unit with power off
procedures 6.2 Interview of customer re history of unit
6.3 Operate the unit according to manual to confirm defects
7. Responsible 7.1 Immediate supervisor
persons 7.2 Service supervisor/manager
8. OHS 8.1 Use of proper tools and equipment
requirements in 8.2 Observe workplace environment and safety
accordance with
legislation & 8.3 Adherence to safety requirements in handling the unit
regulations 8.4 Use of protective device/shields
8.5 Philippine Electronics Code
9. Environmental 9.1 Proper disposal of chemicals and components shall be
Requirements based on existing requirements of the law and chemical
waste management
9.2 Non-biodegradable parts or materials shall be packed and
labeled properly for disposal.
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EVIDENCE GUIDE
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UNIT OF COMPETENCY : MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
UNIT CODE : ELC724324
DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to maintain and repair electronically controlled
domestic appliances including diagnosing faults,
reassembling, testing and preparing reports.
PERFORMANCE CRITERIA
ELEMENT
(Italicized bold terms are elaborated in the range of variables)
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3. Maintain/Repair 3.1 Personal protective equipment are used in accordance
appliances with Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is
followed in accordance with current industry standards.
3.3 Defective parts/components are replaced with identical
or recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are
soldered/mounted in accordance with the current
industry standards.
3.5 Control settings/adjustments are performed in
conformity with service-manual specifications
3.6 Repair activity is performed within the required
timeframe
3.7 Care and extreme precaution in handling the
unit/product is observed as per procedures
3.8 Cleaning of unit is performed in accordance with
standard procedures
4. Reassemble and 4.1 Repaired units are reassembled according to
test repaired procedures
appliance
4.2 Reassembled units are subjected to final testing and
cleaning in conformity with manufacturers specifications
4.3 Service completion procedures and documentations are
complied with based on manual.
4.4 Waste materials are disposed of in accordance with
environmental requirements.
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RANGE OF VARIABLES
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5. Personal May include but not limited to:
protective 5.1 Working clothes/Apron
equipment
5.2 Hand gloves
5.3 Face/Dust Mask
5.4 Goggles
5.5 Safety shoes
6. Pre-testing 6.1 Visual inspection of the appliance with power off
procedures 6.2 Interview of customer on history of the appliance
6.3 Operate the appliance according to manual to confirm
defects
7. Responsible 7.1 Immediate supervisor
persons 7.2 Service supervisor/manager
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EVIDENCE GUIDE
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5 Resource The following resources must be provided:
implications
5.1 Tools, equipment and test instruments
5.2 Electronically-controlled domestic appliances
5.3 Service manuals/schematics
5.4 ESD free working area/bench
5.5 Complete electronic spare parts/supplies
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UNIT OF COMPETENCY : SERVICE AND REPAIR CELLULAR PHONES
UNIT CODE : ELC724325
DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to service and repair cellular mobile phones
including diagnosing faults, and preparing reports.
PERFORMANCE CRITERIA
ELEMENT
(Italicized bold terms are elaborated in the range of variables)
1. Prepare unit, tools 1.1 Workplace is set/prepared for repair job in line with the
and workplace for company requirements
maintenance/repair
1.2 Necessary tools, test instruments and personal
protective equipment are prepared in line with job
requirements
1.3 Service manuals and service information required for
repair/maintenance are acquired at commencement of
activities.
1.4 Repair/maintenance history is verified in line with the
company procedures.
1.5 Complete check-up of cellular phone is conducted and
defects are identified, verified and documented against
customer description
2. Diagnose faults of 2.2 Systematic pre-testing procedure is observed in
cellular phone unit accordance with manufacturers instructions.
2.3 System defects/Fault symptoms are identified using
appropriate diagnostic software, tools and equipment in
accordance with manufacturers specifications.
2.4 Chips are checked and isolated using specified testing
procedures
2.5 Identified defects and faults are explained to the
responsible person in accordance with enterprise or
company policy and procedures
2.6 Results of diagnosis and testing are documented
accurately and completely within the specified time.
2.7 Customers are advised/informed regarding the status
and serviceability of the unit.
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2. Maintain/Repair Personal protective equipment are used in accordance with
cellular phone unit Occupational Health and Safety practices.
Electro-static discharge (ESD) procedure is followed in
accordance with current industry standards.
Defective parts/components are replaced/swapped with
original parts according to manufacturers specifications
Repaired units are flashed using appropriate application
software based on manufacturers requirements
Repaired or replaced parts/components are
soldered/mounted in accordance with the current
industry standards.
Repair activity is performed within the required timeframe
Care and extreme precaution in handling the unit/product is
observed as per procedures
Cleaning of unit is performed in accordance with standard
procedures
3. Reassemble and Repaired unit is reassembled according to procedures
test repaired
appliances Reassembled units are subjected to final testing and
cleaning in conformity with manufacturers specifications
Service completion procedures and documentations are
complied with based on manual.
Waste materials are disposed of in accordance with
environmental requirements.
4. Install additional/ Enhancements and applications are installed to the unit
enhancement based on customers request and manufacturers
features recommendation
Customers are advised/oriented on the operation of
additional operator services that maybe availed of
based on manufacturers standards.
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RANGE OF VARIABLES
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6. System May include but not limited to:
defect/Fault 6.1 No power
symptoms 6.1.1 Wet unit
6.1.2 Dropped unit
6.1.3 Over downloaded unit
6.1.4 System error
6.2 Contact service/contact retailer
6.3 No Signal
6.3.1 No transmission/reception
6.3.2 Intermittent signal
6.3.3 Shorted/grounded unit
6.4 Not charging
6.5 Defective User interface
6.5.1 Buzzer
6.5.2 Vibrator
6.5.3 Keypad
6.5.4 Backlights
6.5.5 Ear piece
6.5.6 Microphone
6.5.7 LCD problem
6.5.8 Camera problem
6.5.9 Bluetooth
6.5.10 Infra red
6.5.11 Radio
6.6 Software-related troubles
6.6.1 Hang-up
6.6.2 Virus
6.6.3 Four blinks / blinking display
6.6.4 Rebooting
6.6.5 Auto-shut-off
7. Responsible 7.1 Immediate supervisor
people 7.2 Service supervisor/manager
8. OHS May include but not limited to:
requirements in 8.6 Use of proper tools and equipment
accordance with
legislation and 8.7 Observe workplace environment and safety
regulations 8.8 Adherence to safety requirements in handling the unit
8.9 Use of protective device/shields
9. Application May include the following but not limited to:
software 9.1 N-box
9.2 Tornado
9.3 Twister
9.4 Power flasher
9.5 Griffin
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10. Environmental 10.1 Proper disposal of chemicals and components shall be
Requirements based on existing requirements of the law and
chemical waste management
10.2 Non-biodegradable parts or materials shall be packed
and labeled properly for disposal.
11. Enhancements May include the following but not limited to:
and applications 11.1 Enhancement
11.1.1 Backlights
11.1.2 Housing and accessories
11.1.3 Additional memory
11.2 Applications
11.2.1 Ring tones
11.2.2 Logos
11.2.3 Games
11.2.4 MP3/MP4
11.2.5 Wallpapers
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EVIDENCE GUIDE
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SECTION 3 TRAINING STANDARDS
Course Description:
This course is designed to develop & enhance the knowledge, skills, & attitudes of
a Consumer Electronics Technician, in accordance with industry standards. It covers the
basic and common competencies in addition to the core competencies such as
assembling and disassembling consumer electronic products and systems, maintaining
and repairing audio-video products and systems, servicing and repairing electronically-
controlled domestic appliances and cellular phones.
BASIC COMPETENCIES
18 hrs
Unit of Assessment
Learning Outcome Methodology
Competency Approach
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2. Work in a Team 2.1 Identify the role and Discussion Demonstration
Environment objective of the team and
individual members Interaction Observation
2.2 Specify reporting
Interviews/
relationships within and
outside the team questioning
2.3 Use appropriate forms of
communication and
interaction with team
members
2.4 Observe protocols in
reporting
2.5 Contribute to the
development of the team
work plans and activities
3. Practice Career 3.1 Identify growth areas and Discussion Demonstration
Professionalism prepare a work plan towards
improving oneself Interaction Observation
3.2 Identify inter and intra
Interviews/
personal relationships
questioning
3.3 Prioritize goals according to
personal, team and
organizational goals and
objectives
3.4 Identify training and career
opportunities
4. Practice 4.1 Explain safety regulations Discussion Observation
Occupational according to organizational
Health and procedures Plant tour Interview
Safety 4.2 Identify possible work
Procedures Symposium
hazards and explain
contingency measures in
case of workplace accidents
4.3 Determine effects of hazards
and risks and explain how to
control them
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COMMON COMPETENCIES
60 hrs
Unit of Assessment
Learning Outcomes Methodology
Competency Approach
1. Appl 1.1 Check materials and Field trip Demonstration
y Quality replace faulty ones in Symposium & questioning
Standards accordance with Film showing Observation &
workplace standards and Simulation questioning
requirements On-the-job Third party
1.2 Carry out work assignments report
training
in accordance with
standard operating
procedures
1.3 Check completed work
against standards and
specifications
1.4 Document and prepare a
report on deviations from
specific quality standards
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4. Perform 4.1 Identify tasks to be Self- paced/ Written/Oral
Mensuration performed and the modular examination
and appropriate measuring Demonstratio Practical
Calculation instruments required n demonstration
4.2 Perform measurement and Small group
calculation tasks discussion
according to specifications Distance
and requirements learning
4.3 Perform basic maintenance
tasks on measuring
instruments according to
established rules and
procedure
5. Prepare and 5.1 Identify and select the Lecture/ Written /oral
Interpret appropriate technical demonstration examinations
Technical drawing required Dualized Direct
Drawings 5.2 Identify symbols and training observation
Interpret the technical Distance Project method
drawing properly learning interview
5.3 Check and validate drawing
requirements and
prepare/make changes on
electrical/electronic
schematics and drawings
5.4 Explain how to record and
store technical drawings,
equipment and
instruments properly
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 61
CORE COMPETENCIES
360 hrs
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 62
3. Maintain and Enumerate, explain and apply OHS
Repair policies and procedures in maintaining Lecture Written exam
Electronically- and repairing electronically- controlled Discussion Practical
Controlled domestic appliances Demonstration exam
Domestic Identify and explain the uses/functions Viewing Observation
Appliances of different types of tools and testing in workplace
multimedia
instruments for maintaining and Demonstratio
Hands on
repairing electronically- controlled
practice n
domestic appliances
Explain block diagrams and principles Project making
of operations of electronically- / laboratory
controlled domestic appliances exercises
Interpret schematic diagrams and Simulation
identify, explain uses and functions of Distance
electronic symbols learning
Apply systematic troubleshooting,
maintenance and repair techniques to
electronically-controlled domestic
appliances using appropriate tools and
equipment
Apply reassembly and testing
techniques to electronically- controlled
domestic appliances with proper
documentation
4. Maintain and Enumerate, explain and apply OHS
Repair policies and procedures in maintaining Lecture Written exam
Cellular and repairing cellular phones Discussion Practical
Phones Identify and explain the uses/functions Demonstration exam
of different types of tools and testing Viewing Observation
instruments for maintaining and in workplace
multimedia
repairing cellular phones Demonstratio
Hands on
Explain block diagrams and principles
practice n
of operations of cellular phones
Interpret schematic diagrams and Project making
identify, explain uses and functions of / laboratory
electronic symbols exercises
Apply systematic troubleshooting, Simulation
maintenance and repair techniques to Distance
cellular phones using appropriate tools learning
and equipment
Apply reassembly and testing
techniques to cellular phones with
proper documentation
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 63
The delivery of training should adhere to the design of the curriculum.
Delivery should be guided by the 10 basic principles of the competency-based
TVET.
The training is based on curriculum developed from the competency
standards;
Learning is modular in its structure;
Training delivery is individualized and self-paced;
Training is based on work that must be performed;
Training materials are directly related to the competency standards and
the curriculum modules;
Assessment is based in the collection of evidence of the performance of
work to the industry required standard;
Training is based both on and off-the-job components;
Allows for recognition of prior learning (RPL) or current competencies;
Training allows for multiple entry and exit; and
Approved training programs are nationally accredited.
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 64
The trainees who wish to enter the course should possess the following
requirements:
Can communicate in oral and written language
Can perform basic mathematical computations
Must be physically and mentally fit to undergo training
Minimum required size of workstation (inclusive of work area) = 3.5m X 2.5m = 9 sq. m.
[typically 2 workstation back-to-back]
Total 121
Facilities / Equipment / 36
Circulation**
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 67
SECTION 4: NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS
4.3 Upon accumulation and submission of all COCs acquired for the relevant units
of competency comprising a qualification, an individual shall be issued the
corresponding National Certificate.
4.4 Assessment shall focus on the core units of competency. The basic and
common units shall be integrated or assessed concurrently with the core units.
4.5 The following are qualified to apply for assessment and certification:
4.6 The guidelines on assessment and certification are discussed in detail in the
Procedures Manual on Assessment and Certification and Guidelines on the
Implementation of the Philippine TVET Qualification and Certification System
(PTQCS).
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 68
DEFINITION OF TERMS
GENERAL
3) Common Competencies - are the skills and knowledge needed by all people
working in a particular industry
8) Core Competencies - are the specific skills and knowledge needed in a particular
area of work - industry sector/occupation/job role
10) Elective Competencies - are the additional skills and knowledge required by the
individual or enterprise for work
11) Elements - are the building blocks of a unit of competency. They describe in
outcome terms the functions that a person performs in the workplace.
13) Level - refers to the category of skills and knowledge required to do a job
14) Method of Assessment - refers to the ways of collecting evidence and when,
evidence should be collected
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 69
15) National Certificate (NC) is a certification issued to individuals who achieve all
the required units of competency for a national qualification defined under the
Training Regulations. NCs are aligned to specific levels within the PTQF
17) Qualification - is a cluster of units of competencies that meets job roles and is
significant in the workplace. It is also a certification awarded to a person on
successful completion of a course in recognition of having demonstrated
competencies in an industry sector
18) Range of Variables - describes the circumstances or context in which the work is
to be performed
20) Resource Implications - refers to the resources needed for the successful
performance of the work activity described in the unit of competency. It includes
work environment and conditions, materials, tools and equipment
21) Basic Competencies - are the skills and knowledge that everyone needs for work
22) Training Regulations (TR) refers to the document promulgated and issued by
TESDA consisting of competency standards, national qualifications and training
guidelines for specific sectors/occupations. The TR serves as basis for
establishment of qualification and certification under the PTQF. It also serves as
guide for development of competency-based curricula and instructional materials
including registration of TVET programs offered by TVET providers
24) Underpinning Skills - refers to the list of the skills needed to achieve the
elements and performance criteria in the unit of competency. It includes generic
and industry specific skills
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 70
SECTOR SPECIFIC
2. Appliances - A fixed (for support only), hand-held (held in hand during normal
use), portable (moved whilst in operation or easily moved from one place to another
while connected to the supply) or stationary (can be moved, but not easily)
consuming device, other than a lamp.
5. Environment - The area surrounding the work site which can be directly or
indirectly affected by occurrences at the work site. It includes the atmosphere, soils,
drains, underground water tables, and the ecosystem. Protection of the
environment would require the proper disposal of waste materials, restriction of
burning off, the correct handling of toxic substances, the containment of CFCs and
the like.
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 71
10. OH&S policies and procedures - Arrangements of an organization or enterprise
to meet their legal and ethical obligations of ensuring the workplace is safe and
without risk to health.
11. Requirements - That to which equipment and procedures and their outcomes must
conform and includes statutory obligations and regulations and standards called-
up by legislation or regulations.
13. Standards - Technical documents, which set out specifications and other criteria
for equipment, materials, and methods to ensure they consistently, perform as
intended.
16. Testing devices - Devices and instruments used to ensure safety requirements
and operational functions are met, and to diagnose faults in apparatus, circuits or
systems.
17. Wiring systems - Permitted cables, enclosures, supports and accessories for
power, measurement, control or communications purposes.
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 72
ANNEX A - COMPETENCY MAP - CONSUMER ELECTRONICS SERVICING NC II
BASIC COMPETENCIES
Receive and
Practice basic Participate in
Respond to Demonstrate work
Work with Others housekeeping Workplace
Workplace values
procedures Communication
Communication
Practice
Work in a Team Practice career occupational health Lead Workplace
Lead Small Team
Environment professionalism and safety Communication
procedures
Solve Problems Use mathematical
Develop and practice Use relevant Utilize Specialist
Related to Work concepts and
negotiation skills technologies Communication Skills
Activities techniques
COMMON COMPETENCIES
CORE COMPETENCIES
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 73
ACKNOWLEDGEMENTS
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TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 74