SociaLady

BE AN EMOTIONAL INTELLIGENCE HERO

 KEYS TO THE
EMOTIONAL HERO
MODE
 02

Personal
Self-awereness Self-management
Competence
Recognize your Regulate you
Your relationship own emotions emotional state
with yourself

Social
Social-awereness Relationship Management

Competence Navigateemotions
Recognizeother's
emotions in interactions
Your relationship
with others
with others

SociaLady
 03

Emotional Intelligence
is the ability to, say,
understand your effect
on others and mange
yourself accordingly.

SociaLady
 04

FIGURE OUT WHAT TAKE A MINUTE TO

YOU'RE FEELING YOURSELF

Associateeach emotion to Center yourself

physical reaction Walk away/exclude yourself
Expand your emotional from the emotional trigger
vocabulary Let your body feel/process
Root where the emotion in the emotion
coming from

TAKE A LOOK AT WHAT IS YOUR

YOUR RECIPIENT PURPOSE...

Recognize the person Focus on the outcome

you're reacting to Empower yourself & others
Recognize their emotional Find the best emotional
state state to engage with others
Empathize with your
recipient

SociaLady
 05

WHAT ARE YOU FEELING...

 06
Be in tune with your emotions

PHYSICAL SIGNS
how does you body feel
body posture
facial expression
vocal tone

THE ROOT
Self- awareness
when did your emotional state change
what happened
how did it happen

FEEL IT
take a moment to feel physically
how the emotion effects you

SociaLady
 07

TAKE A BREATHER
 Be in control over your emotions 08

FIND YOUR CENTER

focus on your breathing (in & out slowly)
find you gravity center (sit up right or stand up straight)
breath in and out for 5 seconds feeling all your muscles
focus on your body and nothing else

WALK IT OFF
Self-management
get out in the open or the room
get away from the emotional estate trigger
give yourself a moment to be alone

FEEL IT
feel the change in your body
let the change take over you emotional state
picture another emotional state & let it infect you

SociaLady
 09

ACKNOWLEDGE OTHERS...
Be aware of others & their emotions 1 0

DIFFERENCE
acknowledge your in front of someone different
others feel differently
other react differently

Social
1500 EMPATHY
LIKES recognize others' emotional state
put yourself in their emotion
Awareness
relate to their emotion

BE ACTIVE
acknowledge other emotion
be active & react (cover the emotional need)
find common ground to stand upon

SociaLady
 11

THE GOAL...
 Influence others' emotional state 12

BE MINDFUL
learn to "read the room"- understand your audience's emotionsto
influence the outcome

BE THE GAME CHANGER

Social
how do you want to make someone feel & change their emotional
state
which emotion can you use to change theirs Management
act & change (what you can change)
motivate
lead

SociaLady
 ALL EMOTIONS HAVE POWER
AND CAN BE USED TO
INFLUENCE AND MOTIVATE
Use positive & negatives emotions to your
advantage

SociaLady
 All emotions have power 14

ANGER
how to evoke
"constructive
anger":
can be constructive:

1. listen to angry
1. person angry is present SELIMA
music
2. sense of wrongdoing
2. think of a
3. energy to solve a problem
situation you were more optimistic
4. boost courage push on towards
a bit angry (e.g. goals harder
5. need for immediate action
traffic going
6. motivation force to act
home...)
7. always has a purpose

ANGER is a motivation force

SociaLady
 All emotions have power 15

FEAR
how to evoke
can be constructive:
"constructive fear":

1. personfear is reactive S E L 1I .M A
littlesteps to
2. eliminates distractions
evoke fear
3.sharpens your senses
2. situation that more focus
4.focuson pure tasks sharp senses
you're afraid of fuel
5. neutralizes other emotions
3. think of a scary
movie

FEAR is a compass to what is important

SociaLady
 All emotions have power 16

SADNESS
how to evoke
"constructive
sadness":
can be constructive:
S E L 1I .M A
revoke a small
1. is areflective moment
failure in life
2. bringspast reflection
2. something that introspection
3.drivesto change
went wrongdue to reflection
you (you
couldchange)

SADNESS is an inner mirror

SociaLady
 Working with emotions' energy 17

HIGH ENERGY

OPTIMISM
ANGRY
CONFIDENCE
FRUSTRATION
RECEPTIVE
IMPATIENCE
EXCITED
IRRITABLE
ENTHUSIASTIC
ANXIOUS
PROUD

Negative Emotion Positive Emotion

EXHAUSTED CAREFREE
SAD CALM
DEPRESSED PEACEFUL
HOPELESS MELLOW
TIRED PASSIVE

SociaLady
LOW ENERGY

EMOTIONS AT WORK
ACCESS
1. IDENTIFY THE EMOTION
2.DESCRIBE WHAT ABOUT THE
WORK CAUSED THE EMOTION
3. DESCRIBE WHAT ABOUT THE
WORK THAT CAUSED THE WORK
TO CAUSE THE EMOTION
4. EXPLAIN IMMEDIATE & LONG-
TERM CONSEQUENCES OF THE
EMOTION STATE
SociaLady
18
CHANGE
1. FIND WHAT TO DO TO ENHANCE OR
DECREASE THE EMOTIONOR THE
CAUSE OF THE EMOTION
2. CHANGE THE WORK WHICH CAUSES
THE EMOTIONS
3. CREATE NEW GOALS/
EXPECTATIONS (NEW EMOTIONS IN
MIND)
 KEYS
1. MAKE THINGS CONCRETE

2. FIND THE TRIGGER (PASSIVE OR ACTIVE)

FOR EMOTIONS @ WORK

3.USE THE BENEFIT OF THE EMOTION

YOU'RE FEELING (POSITIVE OR NEGATIVE)

SociaLady
 THANK YOU!

SociaLady