installation APPLIES TO: Office 2016, Office 2013 Which version do I have?
This article is for Office Home and Student, Office Home and Business, and Office Professional. It doesn't apply if you use an Office 365 subscription.
Do you have several Office products tied to one Microsoft account
and need help finding just one product key? The steps below are useful in determining which installations correspond to which product keys if you need to reinstall Office on a new PC or after reformatting your PC. IMPORTANT: When you have multiple Office installations linked to your Microsoft account, you'll see them all listed on your My Account page. Do not click the Install button next to any product without knowing if it is an unused installation since this can cause activation issues.
Find the Office product key
associated with your PC First, find the last five digits of the product key associated with your computer. 1. Go to the PC that has Office installed. 2. Open a Command Prompt. Here's what the Command Prompt looks like in Windows 10.
Windows 10 and Windows 8.1
o Right-click the Start button (lower-left corner), and
choose Command Prompt.
Windows 7 o Click the Start button (lower-left corner), and
choose Command Prompt.
3. Enter the appropriate command: If you use the wrong command, you'll get an Input Error: Can not find script file... message. TIP: You can copy the command and paste it into the Command Prompt window. Office 2016 o For 32 bit Windows: cscript C:\Program Files\Microsoft Office\Office16\OSPP.VBS /dstatus o For 64 bit Windows: cscript C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS /dstatus Office 2013 o For 32 bit Windows: cscript C:\Program Files\Microsoft Office\Office15\OSPP.VBS /dstatus o For 64 bit Windows: cscript C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS /dstatus 4. The command prompt box will show you the last five digits of the product key associated with the Office installation on that PC.
5. Make a note of the PC the Office product is installed on, and
five digit number. You will need this for reference. Find the product key associated with activated installations linked to your Microsoft account Next, you will need to find the product key associated with each product linked to your Microsoft account. 1. Sign in to your My Account page with the email and password associated with your Microsoft account. You'll see the multiple Microsoft products linked to your Microsoft account. 2. To begin identifying the product key associated with the installation, start with the first product. 3. Under Account Options, choose Install from a disc. 4. Choose the I have a disc option. 5. Click the View your product key button. The product key for the installation is displayed. 6. Make a note of the Office product sequence as they are displayed on the screen, and the product key associated with it. You'll need this for reference. 7. You can now match the five digit number from the command prompt on the PC to the product key on the installation. 8. Once you determine which installations have been used on which computers, you will know which product to use for installation on the reformatted or new PC.