How to handle HANA Alert 66: Storage snapshot is prepared

Note: all tests are performed on HANA 1.0 revision 81

HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

TABLE OF CONTENTS
How to Handle Alert Storage snapshot is prepared .........................................................................................1
Symptom: ................................................................................................................................................................3
Environment: ...........................................................................................................................................................4
Cause: ......................................................................................................................................................................5
Resolution: ..............................................................................................................................................................6
See also: ................................................................................................................................................................10
Keywords: .............................................................................................................................................................11

2
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Symptom:

This Knowledge Base Article (KBA) is part of a series of HANA Operation Recommendations.
Its focus is on providing best practice instruction on handling HANA Alerts related to How to Handle Alert
Storage snapshot is prepared (Alert ID 66 - Storage snapshot is prepared).

A storage snapshot captures the content of the SAP HANA data area at a particular point in time. In this way,
storage snapshots offer an additional option to safeguard the SAP HANA data area and to recover a SAP HANA
database. A SAP HANA database can be recovered in a single procedure, either using a storage snapshot only,
or using a storage snapshot in combination with log backups.

End-Users may experience the alert due to:

The database was prepared for a storage snapshot for longer than setting time.

When checking the Alert tab in HANA studio, there is an alert called The database was prepared for a storage
snapshot for longer than 392 seconds.
For HANA studio, you would find the alert by going to Administration Console Alert Show: all alert.

3
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Environment:

SAP HANA Database SPS 08 and higher.

Instructions in this Knowledge Base Article have been created on a SAP HANA Database Revision 81 (Support
Package Stack SPS08) and may differ in other revisions.

4
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Cause:

The user plans to create a storage snapshot, however he does not finish to confirm it or abandon it in time.

The status is prepared, so the storage snapshot isnt confirmed or abandoned.

5
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Resolution:

PROCEDURE

1. Check Alerts
2. Monitor storage snapshot
3. Confirm or abandon the storage snapshot

PATH

SAP HANA Studio - SAP HANA Administration Console - Alerts

SAP HANA Studio - Backup and recovery - Open Backup Console - Overview
SAP HANA Studio - Backup and recovery - Open Backup Console - Backup Catalog
SAP HANA Studio - SAP HANA Administration Console - Diagnosis File
SAP HANA Studio - Backup and recovery - Manage Storage Snapshot

HOW TO

1. Check Alerts

For HANA studio, you would find the alert by going to Administration Console Alert Show: all alert.

2. Monitor storage snapshot

6
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

To monitor storage snapshot, you could choose to Backup and recovery Open Backup Console Overview.
You can confirm that the database is now prepared for a storage snapshot and know the started time, size of the
storage snapshot.

Choose to Backup and recovery Open Backup Console Backup catalog, to look up more detailed
information.

Also, you could refer to the trace file of statisticsserver. This file has the more detailed information.

7
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

3. Confirm or abandon the storage snapshot

From the context menu, choose Manage Storage Snapshot.

A dialog box appears.
Confirm or abandon the storage snapshot.

Confirm: To confirm that the storage snapshot has been saved to a new storage location, choose Confirm.
You can specify an external ID to identify the storage snapshot later in the storage system.
Abandon: If the storage snapshot cannot be created or if confirmation fails, choose Abandon.
Optionally, you can add a comment to explain why the storage snapshot was not successful.

8
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Of course, you could also use the SQL command to confirm or abandon the storage snapshot.

To confirm the storage snapshot, use the following SQL command: BACKUP DATA CLOSE SNAPSHOT BACKUP_ID
<BACKUP_ID> SUCCESSFUL <EXTERNAL_ID>
If the storage snapshot was created successfully, specify an external ID to identify the storage snapshot if you
need to use it for a recovery at a later time.
The external ID can be, for example, an ID returned by an external storage tool.
Maximum length: 64

To abandon the storage snapshot, use the following SQL command: BACKUP DATA CLOSE SNAPSHOT BACKUP_ID
<BACKUP_ID> UNSUCCESSFUL [<string>]
If the storage snapshot was not created successfully, or if you do not want to use it, it is recommended to add a
comment to more easily be able to identify the storage snapshot in the backup catalog. Maximum length: 256

To find the backup ID, search the backup catalog: M_BACKUP_CATALOG

To find the prepared storage snapshot, use the following command: SELECT BACKUP_ID FROM
"PUBLIC"."M_BACKUP_CATALOG" WHERE ENTRY_TYPE_NAME = 'data snapshot' AND STATE_NAME = 'prepared'
To find a storage snapshot by its comment: SELECT BACKUP_ID FROM "PUBLIC"."M_BACKUP_CATALOG" WHERE COMMENT =
<comment>
The storage snapshot is recorded in the backup catalog as successful or unsuccessful.

9
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

See also:

SAP HANA Guides

SAP HANA Administration Guide

10
HOW TO HANDLE ALERT STORAGE SNAPSHOT IS PREPARED

Keywords:

SAP HANA - Alerts - Backup Storage Snapshot - Operation

11
www.sap.com

2013 SAP AG. All rights reserved.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP

BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP
products and services mentioned herein as well as their respective
logos are trademarks or registered trademarks of SAP AG in Germany
and other countries.

Business Objects and the Business Objects logo, BusinessObjects,

Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and
other Business Objects products and services mentioned herein as
well as their respective logos are trademarks or registered trademarks
of Business Objects Software Ltd. Business Objects is an SAP
company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL

Anywhere, and other Sybase products and services mentioned herein
as well as their respective logos are trademarks or registered
trademarks of Sybase Inc. Sybase is an SAP company.

Crossgate, m@gic EDDY, B2B 360, and B2B 360 Services are
registered trademarks of Crossgate AG in Germany and other
countries. Crossgate is an SAP company.

All other product and service names mentioned are the trademarks of
their respective companies. Data contained in this document serves
informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials

are provided by SAP AG and its affiliated companies ("SAP Group")
for informational purposes only, without representation or warranty of
any kind, and SAP Group shall not be liable for errors or omissions
with respect to the materials. The only warranties for SAP Group
products and services are those that are set forth in the express
warranty statements accompanying such products and services, if
any. Nothing herein should be construed as constituting an additional
warranty.