Escolar Documentos
Profissional Documentos
Cultura Documentos
When they
answer the phone they should use the information contained on the cards and ask the questions
required by the check list.
*Breakfast included
Facilities
Extras Swimming pool
Lunch ...10 Wi fi in all common areas
Evening meal ...15 Conference room
Ballroom
Room service ...5 extra Free parking
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*Breakfast included
Facilities
Extras Swimming pool
Lunch ...17 Wi fi in all common areas
Evening meal ...20 Conference room
Room service ...15 extra Gym
Wi fi in room .10 extra Restaurant
Childcare facilities
Valet parking
Cut out the cards below and give to the students nominated to be guests.
They should then a hotel and find out the necessary information for the stay they desire.
Things you may need to ask: Things you may need to ask:
How much is the room? How much is the room?
Is the there a view? Is there a swimming pool? Is the there a view? Is there a swimming pool?
Do you have ? What facilities do you have? Do you have ? What facilities do you have?
Is room service extra? Is room service extra?
Is there a restaurant? Is there a restaurant?
Is there a car park? Is there a car park?
How far is it from the town centre/seafront? How far is it from the town centre/seafront?
Things you may need to ask: Things you may need to ask:
How much is the room? How much is the room?
Is the there a view? Is there a swimming pool? Is the there a view? Is there a swimming pool?
Do you have ? What facilities do you have? Do you have ? What facilities do you have?
Is room service extra? Is room service extra?
Is there a restaurant? Is there a restaurant?
Is there a car park? Is there a car park?
How far is it from the town centre/seafront? How far is it from the town centre/seafront?
Cut out the cards and divide them into hotel cards and guest
cards.
The student with the hotel card is the receptionist and must answer
a ringing phone.
The student with the guest card must ask relevant questions while
the receptionist must answer the questions while asking for the
appropriate details.