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the password.
Posted on January 27, 2010 by Christoffer Steding
Have you lost the Trend Micro OfficeScan Client uninstall password?
Here is two tips on how to reset / remove the password.
TIP # 1
1. Search for the file called ofscan.ini. It is usually located in the C:\Program Files\Trend
Micro Folder
2. Open the file and search for Uninstall_Pwd= The line should look something like this:
Uninstall_Pwd=!CRYPT!
523F81805821877E0B01581347A29A8A7832308289578B8F175DF692BF
6. Go to Add Remove Program and uninstall Trend Micro OffieScan. When prompted for
the password enter 1 as the password,
TIP # 2
2. Open regedit.
3. Go to [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-
cillinNTCorp\CurrentVersion\Misc.]
1. Go to Control Panel > Administrative Tools -> Services and stop these services:
o OfficeScanNT Listener
o OfficeScanNT RealTimeScan
o OfficeScanNT Personal Firewall (this one may not be enabled dont worry if
you dont see it)
2. Run Registry Editor. Click Start > Run > then type regedit.exe
o Ntrtscan
o Tmlisten
o TmFilter
o VSApiNt
o TMPreFilter
o TM_CFW
o OfcPfwSvc
o OfcWatchDog
o Pc-cillinNTCorp
o RemoteAgent
o PC-cillin
11. Delete the OfficeScan program group (Trend Micro OfficeScan Client) from the
Windows Start menu.
13. Delete the directories that contain the OfficeScan Client program files, normally located
inside Program Files folder.