ENGAGEcx Named a "Cool Vendor" by Gartner

Vendors, like ENGAGEcx, selected for the Cool Vendors report are innovative, impactful and
intriguing.

Atlanta, GA, May 26, 2017 --(PR.com)-- ENGAGEcx (www.engage.cx) a leading provider of Connected
Customer Engagement solutions, today announced it has been named in the Cool Vendors in Digital
Commerce, 2017 report by Gartner, Inc. The annual Cool Vendor report evaluates emerging vendors that
provide innovative, impactful and intriguing technologies.

According to the report, Commerce initiatives seek to increase profits, improve customer experience and
develop long-lasting relationships with customers. The Cool Vendors in digital commerce for 2017 place
a special emphasis on using data and commerce infrastructure to better understand and serve customers.

We are proud that Gartner has recognized us for the innovative work we are doing in the area of
Connected Customer Engagement and our specific emphasis on completing the digital-to-physical
customer journey, says David Trice, ENGAGEcx CEO. Our customers agree as they are choosing
ENGAGEcx because our innovations in real-time, profile-driven customer journeys, deep on and off-site
location insights and delivery of a cross-channel Engagement Score provide the ability to both improve
customer relationships and drive revenue.

Connecting Online to Offline...in Real-time

ENGAGEcx is a multichannel, connected customer engagement solution that bridges the online and
offline journey to drive revenues and customer loyalty. Consumer brands with physical venues or stores
rarely have visibility to on site customer behavior, causing them to miss revenue opportunities.
ENGAGEcx solves this problem in real-time by connecting POS, Ecommerce, CRM, mobile apps and
other digital (and largely silo'd) information with offline (high volume and physically distributed) data
collected through sensor-based technologies like WiFi, Bluetooth, RFID, NFC, etc. With deep emphasis
on the in-venue behavior, brands finally have a single, real-time view of the consolidated customer
journey. The Engagement Score evaluates the relevance of cross-channel customer behavior on every
interaction to identify key moments in the journey to engage the customer. Engaging those with higher
scores ensures higher conversions and ultimately revenue.

Those interested in learning about innovations in digital commerce that drive revenue and loyalty can
download a copy of the report here.

Required Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does
not advise technology users to select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.

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Gartner Cool Vendors in Digital Commerce, 2017 by Jason Daigler, Sandy Shen, Penny Gillespie,
Magnus Revang, Mike Lowndes, May 22, 2017

About ENGAGEcx
Located in Atlanta GA, ENGAGEcx is a leader in Connected Customer Engagement and provides an
on-demand, cross-channel customer profile that connects online, digital engagement with sensor-based,
on-location customer activity. Our unique approach provides real-time access to highly engaged
customers via an engagement score and deep behavior analytics that enables our customers to identify
and target customers that will drive revenue and improve customer relationships in real-time. Please visit
us at www.engage.cx to learn more.

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Contact Information:
ENGAGEcx
Olivia Clark
404-618-0995
Contact via Email
engage.cx

Online Version of Press Release:

You can read the online version of this press release at: http://www.pr.com/press-release/717835

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