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 Reflective Essay: Teamwork

Purpose of Essay: The purpose of this reflective essay is to focus on the issues which were
faced by the members of the team for the successful completion of the assignment.

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Introduction

In the present scenario, teamwork is considered to be an effective approach for the

achievement of the goals and objectives in an effective manner. Teamwork is effective for

enhancing the performance, cohesiveness in the group and to maintain a proper culture. Proper

delegation of responsibility and the development of proper plan for the completion of goal is the

major objective of a team (Hughes, & Jones, 2013). In this context, a reflective essay has been

developed which is aimed to describe my experience when I was working in a team of 5

members for the development of a presentation. A reflective essay is considered as an essay that

is used to describe the experience of an individual in a particular situation or while working on a

particular project or assignment.

The purpose of this reflective essay is to focus on the issues which were faced by the

members of the team for the successful completion of the assignment. This reflective essay

focuses on the linking my personal experience while working in the group with the review of

literature. In addition to this, analysis of interpersonal dynamics in the group, analysis of

performance of the individuals in the group has been done. Along with this, analysis related to

the success or failure of the group in the presentation has been done and conclusion of the

reflective essay has been done at the end.

Analysis of Interpersonal Dynamics in the Group

The group which was formed for the presentation and random and all the five members

(A, B, C, D and E) were from different culture and thus there was a great diversity among the

members in the group. This diversity has also resulted in the difference in the ethical values

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related to the work, effective communication, sense of responsibility and many more. Our group

faced all these challenges and because of these differences two of our group members did not

show any responsibility on the day of first meeting with the tutor. Our two members (B and C)

did not present themselves on the day of the first meeting as they were busy in other jobs or other

personal engagements. The topic of our presentation was very vast and it was not possible to

cover all the topics in a presentation, so it was important to discuss with the tutor. After the

discussion, all three of us have started working on the presentation. On the next week, B and C

came to us and we made them clear all the things that were discussed with the tutor. After the

discussion with the tutor, three of us have started to work on the presentation without consulting

with B and C and this made them aggressive.

At the initial stage of preparing the presentation, our group faced challenges related to the

ineffectiveness in communication or miscommunication and diversity among all the group

members. The review of the literature also supports that the diversity in the group creates

problems which need to be overcome for the accomplishment of the objective of the group in an

effective manner (Shore, et al, 2011). Similarly, diversity in a team affects proper interaction

among the team members which ultimately affects the performance of all the individuals in the

team. In addition to this, diversity is also effective as individuals from different culture have

different views which can contribute in increasing the efficiency of the task which is needed to

be completed (Leonard, Graham, & Bonacum, 2004). For overcoming the issue related to the

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diversity, all the individuals in the group should feel them as an important part of the group. In

the same manner, according to the research, communication need to be very effective among all

the members of the team otherwise there will be deviation from the objective that is needed to be

achieved. In addition to this, proper communication in the team is effective for enhancing the

productivity (Waller, Gupta & Giambatista, 2004).

There was no proper communication among all the group members as B and C did not

present on the first day of meeting and did not try to make contact with the other three team

members regarding the discussion with the tutor. In the support of this issue, the review of

literature also explains that the proper communication helps in explaining the objectives to be

achieved in effective manner and it shows the leadership quality of an individual. Similarly,

effective communication motivates the members of the team to work effectively for the

attainment of the goal (Brewer and Holmes, 2009). Proper communication helps in the

management of the team and also ensures the excellent quality in the work which is done by the

team members (Garbee, et al, 2013).

Analysis of Performance of Group during the Preparation of Presentation

At the initial stage of initiating the preparation of presentation, my all group members

faced various challenges related to the inefficiency in communication among all the group

members and diversity as the group was formed randomly and all the members were from

different cultures. My team was the first to present the presentation, so we had to focus on the

proper management of time to complete the work on time. We had to submit the slides of our

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presentation on week 4 and there was much more to do for preparing an effective and

knowledgeable presentation. Both B and C were not contributing in the presentation and they use

to make excuses in every meeting. I and other two members of the team (A and D) have

distributed the work and started focusing on preparing the slides.

At the end of the 3rd week, C started to show his interest in the presentation and was

present in all the discussions but still in the last weeks, B did not appear and did not contribute

anything in the preparation of the presentation. We all decided not to include the name of B in

the presentation and submitted the presentation without including his name. After the submission

of the presentation, B came to the class and complained to the tutor that he was not included in

any meeting and the work was not done according to the decided plan. C also started to support

B and this created conflict in among our group members. Our tutor has helped us in resolving our

conflict. The review of literature also supports that the resolution of conflict in the group is

important for gaining the cooperation from all the group members (Dovidio, Saguy and Shnabel,

2009). Grievances among the group members results in the conflicts which hampers the

performance of the individuals (Weidmann, 2009).

Analysis of the Success or Failure of the Group Processes

My group has faced various challenges from the initial stage but at the end on the day of

presentation, we were succeeded in delivering the presentation in an effective manner. According

to my experience, we all were successful in giving our best because of the contribution of all the

team members. My team has faced some challenges because we all were lacking in the skills for

the management of a team. The members of my group could have worked more effectively if the

support from B and C could have been received from the first day of the presentation

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preparation. Along with this, proper management of the conflict results in the attainment of the

objective of the group.

According to the literature review, conflict is a situation which cannot be separated from

the nature of the individuals. It is therefore, very important and crucial for a team to manage the

diversity in the team for avoiding the situation of any kind of conflict (Lee, 2008). The author

has also explained that while working in a team, conflict is a situation that should be avoided in

any case. The literature has also supported that there is a difference between the efficiency of the

work when it is performed by an individual and by a team. There is a great efficiency when is

work is accomplished in a team. In this group presentation, the members of the team were

supposed to work for many weeks together for preparing the presentation, so, there is a need of

developing the trust among all the group members and all the team members should do

justification with their assigned duties otherwise the work cannot be done successfully

(DeChurch & Mesmer-Magnus, 2010).

Conclusion

At every workplace, teamwork is an effective approach for the completion of the work in

an effective manner and along with this it enhances the performance of all the members in the

team. In my group, all the members have performed in an effective manner and we were able to

deliver the best presentation on the final day. The challenges related to the diversity in culture,

ethical values, proper communication, conflicts need to be avoided and resolved for maintaining

cohesiveness in the team and to achieve cooperation from all the team members. Proper

resolution of conflict and effective communication has resulted in the success of our group and at

the end we were successful in getting the support from all the team members.

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References

Brewer, E. C., and Holmes, T. L. (2009). Obfuscating the Obvious. Journal of Business

Communication 46(4): 480-496.

DeChurch, L.A. & Mesmer-Magnus, J.R. (2010). The Cognitive Underpinnings of Effective

Teamwork: A Meta-Analysis. Journal of Applied Psychology, 95(1): 3253.

Dovidio, J. F., Saguy, T., and Shnabel, N. (2009). Cooperation and Conflict within Groups:

Bridging Intragroup and Intergroup Processes. Journal of Social Issues 65(2): 429-449.

Garbee, D. D., et al. (2013). Effectiveness of teamwork and communication education using an

interprofessional high- fidelity human patient simulation critical care code. Journal of

Nursing Education and Practice 3(3): 1-12.

Hughes, R.L., & Jones, S.K. (2013). Developing and Assessing College Student Teamwork

Skills. New Directions for Institutional Research, 149: 53-63.

Lee, K. L. (2008). An Examination between the Relationships of Conflict: Management Styles

and Employees Satisfaction. International Journal of Business and Management 3(9):

11-25.

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Leonard, M., Graham, S., & Bonacum, D. (2004). The human factor: the critical importance of

effective teamwork and communication in providing safe care. Qual Saf Health Care, 12:

85-90.

Shore, et al. (2011). Inclusion and Diversity in Work Groups: A Review and Model for Future

Research. Journal of Management 37(4): 1262-1289.

Waller, M.J., Gupta, N., & Giambatista, R. C. (2004). Effects of adaptive behaviors and shared

mental models on control crew performance. Management Science, 50: 1534 1544.

Weidmann, N. B. (2009). Geography as Motivation and Opportunity. Journal of Conflict

Resolution 53(4):526-543.

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