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Regional Department of Defense Resources Management Studies, Brasov

Masters Program: Organization Resources Management


Unit 2: HUMAN RESOURCE MANAGEMENT

TOPIC GOALS

To identify the stages of the recruitment processes

To talk about skills and qualifications needed to apply for a job

To draw up a job advertisement based on a given model

To draw up a job description starting from an existing model

To talk about the pay and benefits that come with various positions in an organization

To talk about career path and career development methods

Sources:

McCarthy, M., Felicity ODell ENGLISH VOCABULARY IN USE ADVANCED,


CUP
Mascull, B. (2002) BUSINESS VOCABULARY IN USE, CUP
Cotton, D., David Falvey, Simon Kent (2000) MARKET LEADER, PRACTICE
FILE, INTERMEDIATE BUSINESS ENGLISH, Pearson Education Ltd.
Wyatt, Rawdon (2005) CHECK YOUR ENGLISH VOCABULARY FOR HUMAN
RESOURCES AND PERSONNEL MANAGEMENT, Copyright Bloomsbury
Publishing Plc.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

1. RECRUITMENT AND SELECTION

TASK 1:Which of the following does the HR department deal with?


career development employee records and personnel policies
wage negotiations payroll
payment to suppliers staff development
induction performance appraisal/measurement
discipline recruitment and retention
employee benefits and compensation salary payment

TASK 2:

TASK 3
Work with a dictionary and identify the derived words, the collocating words and contexts in
which you can use the following words in relation with human resource management
functions and activities:

Recruit Shortlist
Position Appoint
Apply Post

TASK4

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 5

TASK 6

Part 1

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

Part 2

Part 3

TASK 7
1. You work in an HR Department and you need to fill out three vacant positions in your
company. Describe the stages you need to go through in order to achieve this goal.
2. You are currently unemployed/looking for a better position with another company.
What do you do?

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

2. SKLLS AND QUALIFICATIONS

TASK 8

TASK 9

TASK 10

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 11: In column A you will find words that are often used in job advertisements.
Match them with their explanations from column B.

1. Self starters a. People who work well with other people


2. Methodical b. Good with computers
3. Computer-literate c. Naturally very good at what they do
4. Numerate d. Good at working on their own
5. Motivated e. Good with numbers
6. Talented f. Very keen to do well in their job
7. Team-players g. Can work in a planned, orderly way
8. Proactive
9. Systematic
10. Self-motivated
11. Organized
12. Self-driven

Task 12:

Complete these job advertisements using the words in column A from the previous task.

TASK 13
Are these jobs considered highly skilled, skilled, semi-skilled, or unskilled?

teacher labourer
brain surgeon bus driver
car worker on a production line office manager
airline pilot taxi driver
office cleaner car production manager

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 14: Read text A below and decide which of the words in bold best correct the
sentences in B (there is only on wrong word in each sentence)
A.

B.

TASK 15

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

3. JOB ADVERTISEMENTS AND JOB DESCRIPTIONS

TASK 16: Complete this job advertisement with appropriate words below. The first one
has been done for you.

TASK 17: Read the texts below and use a dictionary to clarify the words you are not
familiar
with.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 18: Make these rather informal sentences more formal by using words and
phrases from the texts above.

TASK 19: Find expressions in the texts above which mean the opposite of the underlined
words or phrases.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 20: Complete the job description with the words below. There are three words
that you do not need. The first one has been done for you.

TASK 21: Draw up a job description for the position you advertised.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 22:

TASK 23: Put these expressions into two groups: usually negative (-) and usually
positive (+).

TASK 24:

TASK 25:

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 26: Read the text below and check with a dictionary the words you do not know.

TASK 27: Find words or phrases in the text above that best fit the sentences below.

TASK 28:

TASK 29: Talk about your own skills and qualifications you need/have for your job.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

4. HIRING AND CONTRACT TERMINATION

TASK 30: Match the verbs with appropriate nouns in the the table below. Sometimes
there is more than one possibility.

TASK 31: Read the letter letter below making an offer of employment. Then decide
whether the statements below are true or false.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 32: Complete the letter below addressed to an unsuccessful candidate with the
words in the box.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

5. PAY AND BENEFITS


TASK 33:

TASK 34:

TASK 35: Match the vocabulary items from 1-9 with their proper explanation form a-h.
More than one alternative may be possible in some cases.

1. payroll 7. in arrears
2. dock (remove) 8. gross
3. double time payment 9. increment
4. deduct 10. payslip
5. deductible
6. deduction

a) If someone is paid in ., they are paid at the end of the period of time
during which the money was earned
b) a list of the people employed by a company showing how much each one earns
c) to remove part of something, especially money:
the total amount of money paid to the people employed by a particular
company:
twice the usual sum of money paid for working regular hours

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

d) a piece of paper given to someone who is employed to show how much money
they have earned and how much tax has been subtracted
e) to take away an amount or part from a total
f) one of a series of increases
g) an amount or a part of something is taken away from a total, or the amount that
is taken
h) (in) total
i) that can be deducted

TASK 36: Fill in the blanks with the vocabulary items from task 35 as appropriate.

a) McDermot Software is growing fast, adding another 100 employees to its


over the last year.
b) The University has .. lecturers' pay/wages by 20% because of their refusal to mark
examination papers.
With debts of $4 million and a monthly of $1.2 million, the venture is clearly
heading for trouble.
c) If you are paid , you are paid twice the usual amount for the time which you
spend working, usually because you are working at the weekend or on an official holiday
d) The player had points (from his score) for arguing with the referee.
Expenses like office telephone bills are tax ..(= you do not have to pay tax on
them).
The interest I receive on my savings account is paid after the of tax.
After (= expenses on which tax does not have to be paid), his taxable income is $30
000.
e) My account is badly in .
They are in on/with their mortgage payments.
I'm paid a week in ...
f) A person's income is the money they earn before tax is deducted from it.
She earns 30, 000 a year ...
g) You will receive annual salary/pay . every September.

TASK 37:

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 38: Complete these sentences with words which you will find hidden in the box
BELOW. The words can be found by reading to the right and down. The first one has
been done as an example.

1. Extra money paid to employees in dangerous jobs is called danger money.


2. When we remove money from somebody's wages (for example, because they are late), we
say that we ________ their wages.
3. When we work for more than the normal working time, we say that we work ________.
4. Time for which work is paid at twice the normal rate (for example, at weekends or on
public holidays) is called ________ time.
5. Money that is removed from our wages to pay for tax and national insurance is called a
________.
6. ________ refers to the wages employees receive before tax, insurance, etc have been
removed.
7. ________ refers to the wages after tax, insurance, etc, has been removed.
8. An automatic and regular increase in pay is called an ________.
9. The ________ wage is the lowest hourly wage which a company can legally pay its
employees.
10. A wage is money that is normally paid to an employee on a weekly basis, and a ________
is money that is normally paid to an employee monthly on a regular basis.
11. When the money that an employee receives rises automatically by the percentage increase
in the cost of living, we say that it is ________-linked.
12. When British employees want more money for the work they do, they ask for a rise. When
North American employees want more money, they ask for a ________.
13. A ________ plan is a plan to help people save money for when they retire from work.
14. When an employee wants some of his / her wages paid in advance, s/he might ask his / her
manager for a ________.
15. An extra payment in addition to a normal payment is called a ________.
16. A ________ shows an employee how much pay s/he has received, and how much has
been removed for tax, insurance, etc.
17. A ________ is the list of people employed and paid by a company.
18. When an employer pays an employee his/her wages directly into his / her bank account,
we say that it is paid by direct ________.
19. A pay ________ is the money and other benefits offered with a job.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

TASK 39: How much can you remember? Without looking back at Exercise 1, complete
these sentences with an appropriate word.

1. If you come late again, we will have to ________ 20 from your wages.
2. My salary is 2500 ________ a month, but after tax and National Insurance ________, I
receive 1850.
3. The work is challenging and the hours are long, but the company is offering a very
attractive pay ________.
4. Because the company has performed so well this year, the management is delighted to offer
a generous end-of-year ________ to all our employees.
5. We pay 15 an hour, but you get ________ time for working at the weekend and on public
holidays.
6. I think there's been a mistake on my ________: it says I've received 850 this month, but I
only got 750.
7. We don't give you a paycheque: your money is paid to you by direct _____.
8. There are currently 137 people on the company's ________.
9. Each year you will automatically receive a pay ________ which is ________-linked to rises
in the cost of living.
10. Wages are usually paid in ________ at the end of each month, but if you need some
money before then, we can give you a ________.

TASK 40: Look at these texts, and decide what each person is talking about. Choose the
answers from the box.

action learning modern apprenticeship


adventure training off-the-job training
assertiveness training online learning
carousel training open learning
continuous personal development sales training
experiential learning team-building
an induction course total quality management
in-tray learning training needs analysis

1. This company is committed to helping its employees learn about their jobs and develop
their skills for the whole period they are working here, and not just at the beginning of their
contract. We run regular courses and workshops in order to achieve this, both inside and
outside the company premises.
2. Our employees have to deal with a lot of difficult situations, and they often come in contact
with people who can be difficult to work with and do business with. We train them to have
more confidence in themselves so that they can deal effectively with any problems and
difficulties they encounter.

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

3. We believe that the best way of learning a skill is through practice. We don't waste time on
courses and workshops. We show the employee his duties, give him an outline of how the
company operates, and then we just say Get on with it, and good luck. It's a remarkably
effective method.
4. It's very important that our employees develop skills in leadership, problem solving,
decision-making and interpersonal communication. The best way to achieve this is to get
them involved in group games and physically demanding outdoor activities like sailing and
climbing. These also help to build team spirit.
5. When we promote somebody to a management position, the first thing we do is to give
them a lot of typical management paperwork and tell them to deal with it. We set them a time
limit for this, and monitor them carefully to see how they get on. We then review their
performance and show them where they went right or wrong.
6. Our company understands how important it is that our employees work well together in
order for the company to be effective. Our training sessions are designed to instil co-operation
and solidarity in a group of employees who have to work together.
7. It is our company policy to make sure that our employees know how all the jobs in the
company work, not just their own. We find the best way of doing this is to move them from
job to job and department to department. They meet colleagues who they might not normally
meet, and learn about their jobs and how they operate.
8. New employees in our company need to learn about our products and how they work, how
the distribution system operates, how to deal with both suppliers and customers and how to
handle complaints. They also study trade and retail laws, and are accompanied on their first
customer visits by their trainer.
9. I've been interested in photography since I was very young, so when I finished school I
started learning how to be a photographer. I spend my week working with a professional, who
teaches me about all the different aspects of photography. At the same time, I receive training
in areas such as numeracy, problem-solving and interpersonal skills.
10. First of all I was given a tour of the factory and then I was introduced to my colleagues
and was given an outline of the company and its products. After that I was guided through the
company's code of practice, taken to my department and was shown my duties.
11. My company can't hold training workshops in the office because we don't have enough
space, and of course while we are learning, we aren't actually making money, so the company

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Regional Department of Defense Resources Management Studies, Brasov
Masters Program: Organization Resources Management
Unit 2: HUMAN RESOURCE MANAGEMENT

feels it wouldn't be making the best use of its employees. Instead, they send us to a college in
the evening where we develop our skills and knowledge.
12. This company believes that personal development and training should be more flexible.
As a result, we have developed a system of flexible training courses that a trainee or employee
can start at any time, and which does not require a teacher.
13. Once a year we look at the different skills and abilities of our staff, and we decide if they
are enough to help the company fulfil its aims and operate effectively. We then develop a
series of classes and workshops to help the staff learn more about their job and how they can
operate more effectively.
14. This company has a policy that our managers should be committed to maintaining and
improving the quality of their work, and also their skills and knowledge. We run courses,
classes and workshops on a regular basis, and ensure that they are kept up to date with all the
latest developments.
15. We are a very forward-looking company and we use the most up-to-date methods, so of
course all our training is delivered over the Internet or through our company intranet. This
means that our trainees and employees can learn during their breaks, at home and even when
they are on holiday.
16. Our company trains its management staff by giving them a series of problem-solving
activities. The managers from our office work together with those from other departments
around the country to solve real or imaginary problems, and their findings are then applied to
the overall successful running of the company.

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