Assignment Front Sheet

Qualification Unit Code / Unit number and title

Pearson BTEC Level 5 HND Diploma in Unit 15 Managing Business Activities to Achieve
Business (Management) (QCF) Results
Student name / BTEC Registration Number Assessor name

Truong Thai Bao/Oliver HH43429 Maria Carmen L. Vidal

Date issued Hand in deadline Submitted on
6 February 2017 31 March 2017
Assignment title Business Processes and Functions (Assignment 1 of 2)
Student to indicate clearly on the Evidence (Page no) their answers against the following assessment criteria that can be
found.

In this assessment you will

Learning Learning Assessment have the opportunity to Task Evidence
Outcome outcome Criteria present evidence that shows no. (Page no)
you are able to:
Evaluate the interrelationship between
Understand the 1.1 the different processes and functions of
importance of the organisation
business processes
in delivering Justify the methodology to be used to
LO1 map processes to the organisations
outcomes based 1.2
upon business goals goals and objectives
and objectives
Evaluate the output of the process and
1.3 the quality gateways

Design plans which promote goals and

2.1 objectives for own area of responsibility

Write objectives, which are specific,

measurable, achievable, realistic and
2.2 time-based to align people and other
LO2 Be able to develop
resources in an effective and efficient
plans for own area
way
of responsibility to
implement
Implement appropriate systems to
operational plans
achieve objectives in the most efficient
2.3 way, on time, to budget and meeting
organisational standards of quality

Carry out work activities meeting the

2.4 operational plan through effective
monitoring and control
Student declaration

I certify that the work submitted for this assignment is my own. I have clearly referenced any
sources used in the work. I understand that false declaration is a form of malpractice.

Student signature: Date:

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 In addition to the above PASS criteria, this assignment gives you the opportunity to
submit evidence in order to achieve the following MERIT and DISTINCTION grades
Grade Descriptor
M1 Identify and apply
strategies to find
appropriate solutions.
M2 Select/design and apply
appropriate
methods/techniques
M3 Present and
communicate appropriate
findings
D1 Use critical reflection to
evaluate own work and
justify valid conclusion
D2 Take responsibility for
managing and organising
activities
D3 Demonstrate
convergent/lateral/creative
thinking
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Indicative Contextualisation
characteristic/s
An effective approach to To achieve M1, an effective approach should be
study and research was used to conduct the evaluation of the
used. organisations functions, processes and
systems
(Task 1)
A range of methods and To achieve M2, a range of methods and
techniques have been techniques should be used to do process
applied mapping and outcome evaluation
(Task 1)
An appropriate structure To achieve M3, an appropriate structure and
and approach has been approach must be used to present the
used to prepare the operational plan.
report
(Task 2)
Synthesis have been To achieve D1, synthesis must be used to
used to generate and generate and justify valid conclusions about
justify valid conclusions the operational plan
(Task 2)
Independence was To achieve D2, independence in doing the
demonstrated and investigation of the business entity chosen
substantial investigation should have been demonstrated
have been planned and
(Task 1 and 2)
organized
Receptiveness to new To achieve D3, receptiveness to present new
ideas is evident ideas about how to conduct the business
operations should have been demonstrated.
(Task 2)
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Assignment Brief

Qualification Pearson BTEC Level 5 HND Diploma in Business (Management) (QCF)

Unit number and title Unit 15 Managing Business Activities to Achieve Results

Assessor name Maria Carmen L. Vidal

Date issued 6 February 2017

Hand in deadline 31 March 2017

Assignment title Business Processes and Functions (Assignment 1 of 2)

In this assignment, you are going to assume the role of a Junior Consultant in CIE
Business Consulting Services, a professional business consulting company located
in Da Nang, Vietnam. Your team is expected to provide an accurate assessment
and viable recommendations of the business (your companys client) to help them
conduct their operations smoothly.

Your job is to evaluate the processes and systems as well as design an alternative
operational plan for the business. In this job, you will be needing the assistance of
(and coordination with) the business management team. Through them, you can
gain access to the information that you will need to conduct you evaluation.

Your objectives are as follows:

1. Provide a thorough evaluation of the business processes and

functions.

In this objective, you need to ensure that you were able to;

LO 1.1 evaluate the interrelationship between the different processes and

functions of the business.
HINT: Effectively describe how the company MGO, organisational culture, organisational structure and
core business processes relate to each other.

LO 1.2 justify the methodology used to map processes to the business

goals and objectives.
HINT: Illustrate the process map of the business applying one of the process mapping techniques. You
need to justify why the particular technique was used.

LO 1.3 evaluate the output of the processes and the quality gateways.
HINT: Based on the business objectives, determine the output of its processes and the output
indicators applicable to measure the effectiveness of the process, as well as the quality gateways.

2. Design an alternative Operational Plan for the business Operations

Department.

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 From your evaluation, you need to translate these inputs into an alternative
Operational Plan for the business Operations Department. For this task, you need
to:

LO 2.1 design a plan for the Operations Department which promotes the goals and
objectives of the business organisation.

LO 2.2 write objectives, which are specific, measurable, achievable, realistic and
time-based to align people and other resources in an effective and efficient manner.

Hint (LO2.1 & LO2.2): Use an appropriate format in designing the Operations Departments Operational Plan
consisting of Objectives, Actions, Level of Priority, Timeframe, Resources, Responsibility, and Output Indicators.
Actions should include, among others, plans for product/service improvement.

LO 2.3 implement appropriate systems to achieve objectives in the most efficient

way, on time, to budget and meeting organisational standards of quality.

LO 2.4 carry out work activities meeting the operational plan through effective
monitoring and control

Hint (LO2.3 & 2.4): Systems should include policies, procedures and programmes/projects. Design a specific
programme or project by using project management tools such as Gantt Chart and Critical Path Analysis.

Evidence
Summary of evidence required by student Evidence presented
checklist

Process Evaluation Report

Task 1

Alternative Operations Plan

Task 2

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PRESENTATION

1. The assignment should have a cover page that includes the assignment title,
assignment number, course title, module title, Lecturer/tutor name and students name.
Attach all the pages of assignment brief/achievement summary with your report and
leave them blank for official use.

2. Ensure that authenticity declaration has been signed.

3. This is an individual assignment.

4. Content sheet with a list of all headings and page numbers.

5. A fully typed up professionally presented report document. Use 12 point Arial or Times
New Roman script.

6. Your assignment should be word-processed and between 2,000 to 2,500 words in

length.

7. Use the Harvard referencing system.

8. Exhibits/appendices are outside this limit.

9. The assignment should contain a list of any references used in the report.

NOTES TO STUDENTS FOR SUBMISSION

Check carefully the submission date and the instructions given with the assignment.
Late assignments will not be accepted.
Ensure that you give yourself enough time to complete the assignment by the due date.
Do not leave things such as printing to the last minute excuses of this nature will not
be accepted for failure to hand-in the work on time.
You must take responsibility for managing your own time effectively.
If you are unable to hand in your assignment on time and have valid reasons such as
illness, you may apply (in writing) for an extension.
Failure to achieve a PASS grade will results in a REFERRAL grade being given.
Take great care that if you use other peoples work or ideas in your assignment, you
properly reference them in your text and any bibliography.
NOTE: If you are caught plagiarizing, the University policies and procedures will
apply.

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 Achievement Summary

Pearson BTEC Level 5 HND Diploma in Maria Carmen

Qualification Business (Management) (QCF) Assessor name Vidal

Unit Number Unit 15 Managing Business Activities to

Student name
and title Achieve Results

Criteria To achieve the criteria the evidence must show Achieved?

Reference that the student is able to: (tick)
First
Redo
Attempt
LO 1

Evaluate the interrelationship between the different processes and

1.1
functions of the organisation

Justify the methodology to be used to map processes to the

1.2
organisations goals and objectives

1.3 Evaluate the output of the process and the quality gateways

LO 2

Design plans which promote goals and objectives for own area of
2.1
responsibility

Write objectives, which are specific, measurable, achievable, realistic

2.2 and time-based to align people and other resources in an effective and
efficient way

Implement appropriate systems to achieve objectives in the most

2.3 efficient way, on time, to budget and meeting organisational standards
of quality

Carry out work activities meeting the operational plan through effective
2.4
monitoring and control

Higher Grade achievements (where applicable)

Achieved? Achieved?
Grade descriptor Grade descriptor
(tick) (tick)
D1: Use critical reflection
M1: Identify and apply strategies to
to evaluate own work and
find appropriate solutions
justify valid conclusion
D2: Take responsibility for
M2: Select/design and apply
managing and organising
appropriate methods/techniques
activities
D3: Demonstrate
M3: Present and communicate
convergent/lateral/creative
appropriate findings
thinking

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Assignment Feedback

Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor Signature Maria Carmen Vidal Date

Student Signature Date

FOR INTERNAL USE ONLY

VERIFIED YES NO
DATE : ................................................................
VERIFIED BY : ................................................................
NAME : ................................................................

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