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Personal and Professional

Development

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Table of Contents
Introduction: ........................................................................................................................................3
Task 1: (1).............................................................................................................................................3
1.1: Explanation of personal values ................................................................................................3
1.2: Personal culture and its impact on the role as a health care professional.................................3
Task 1: (2) ............................................................................................................................................4
1.3: The discussion of the impacts of new developments in health and social care........................4
Task 2: Reflective statement.................................................................................................................4
Task 2 (5):.............................................................................................................................................4
2.3/ 2.4: Evaluate the effectiveness of development plan and ways to monitor it...........................4
Task 2 (6)..............................................................................................................................................5
4.2: Explain how the limits of own work role impacts on work with others. .................................5
Task 3: Professional discussion............................................................................................................5
3.1: Explain the nature of different professional relationships in health and social care contexts. .5
3.2: evaluate personal effectiveness in promoting and supporting the rights of the individual.......6
3.3: Discuss ways to resolve the issues encountered in professional relationships. .......................6
4.4: Discuss how to improve personal contributions to the collective effectiveness of a team.......7
Task 4 (7): ............................................................................................................................................7
Effectiveness of your own personal contributions when working with others................................7
Conclusion: ..........................................................................................................................................8
References: ..........................................................................................................................................8

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Introduction:
The personal development can enable a person to show his or her competency in
professional area as well. The personally developed person always excelled in professional
performance and contributes into the organizational success. Every working area or field demand
different set of skills. Here in this report, the skills set of an individual has been assessed with
relation to Health and Social Care (HSC) (Medical Model vs. Social Model, N.d). The entire
personal and professional development has been constructed in current scenario along with the
explanation of required personal values. Further, the impact of legislation and policies have also
been described in proper way.

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Task 1: (1)
1.1: Explanation of personal values
The major personal value which I possess is equality and eliminating the factor of
discrimination. Through these aspects, I generally prefer that every patient should get equal
treatment and there should be appropriate amount of care and affection for every patient. With the
help of this personal value, HSC can definitely provide the satisfactory services to the customers.
Ahead, another value is related to avoidance of discriminatory aspects. I believed that every
individual should get discriminatory free services and the elements of sex, caste, racism etc should
not be a part of medical services (Mumby, 2012). It is something that might help on the ground of
gaining the trust level of customers. If the customers will follow certain kind of personal values and
principles then it create the good brand value and image of HSC in public. Confidentiality is
another factor which is highly an essential element of personal values. I have taken care of the fact
that the confidentiality is something that should be practiced at very large scale. The personal

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details of the customers should be shared as it involves the trust factor. Thus, these are certain very
crucial personal values that have been possessed by me and always put positive impact at the
functioning of HSC.
1.2: Personal culture and its impact on the role as a health care professional.
The personal culture of an individual always shapes the organizational culture. Collectively
all the people should follow the ethical values but in practical world, it is impossible. So, the
personal culture of an individual influences the people working within the organization and their
experiences help them to get stick towards their personal values and beliefs (Raymond, 2004). If my
values will be ethical and will be based on humanity then my role in professional setting could be
improved at very large scale. I could definitely grow my business and can get the high level of
support from the top authorities. My personal culture includes communicating with everyone,
supporting the people, helping others, sharing experiences, spreading the joy etc. All these aspects
can strengthen my role within health and social care. The higher authorities can put their trust on me
and they can assign the responsibilities to me. My growth could be ensured as I exhibited the
personal culture which is required within the cited unit Thus in this, the positive aspects of my
personal culture can create very crucial role of mine as a professional at HSC.
Task 1: (2)
1.3: The discussion of the impacts of new developments in Health and Social Care.
New developments are always helpful in improving the current business operations and
management practices. The new development like technological advancement can enable HSC to
develop their customer base and improve the service quality as well. It is something which is very
much crucial for the undertaken unit (Rose, 2008). It is to acknowledge that embracing the new
development is essential as it allows to develop the efficiency of the organization. Another
development could be experienced with the help of new legislation and policies. It is clear that
through such aspects, HSC can align all their activities and most importantly, the code of conduct
and legal norms could be implemented in very stringent way. It has been found that legal norms
allowed to work in disciplined way as employees understand their responsibilities and perform as
per the legal aspects. These new developments ensure the growth and sustainability of health and
social care.

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Task 2: Reflective statement

Question 3:

Current skills and learning style:

Personal strength:

1. I have good communication skills as I am able to communicate with the people and I can
definitely make good relationship with people. It is my biggest strength and it allows me to
interact with different kind of people in better way.

2. I need to say that patience is another strength of my personality trait which I think is very
crucial with a aim of sustaining in the health and social care. I need to acknowledge that
with the help of this skill I can deal with the patients and can definitely serve them in a
better way (Rose, 2008).

3. Ahead the list of my strengths includes the learning attitude. It is something which is
supposed to be on top while assessing the strength of any person. The learning attitude is
required t very large scale as it allows me to understand my weak aspects and appropriate
strategies to deal with such weaknesses could be taken.

4. Proper understanding of the ethical values is another strong aspect of my personality trait. I
have developed ethical principles which are highly compatible with the work environment
of health and social care. The ethical principles and values involves the no discriminatory
behavior, practicing the equality.

Weaknesses:

1. My major weak aspects is the emotional behavior which sometimes put me into the dilemma
and I found myself in emotional turbulence. Dealing with the emotional attitude is
something which could help me in dealing with the patients in most appropriate way.

2. Short- temper is another weakness which requires huge consideration from my side and
most importantly I have to prioritize this element at very large scale (Developing social
care: values and principles, 2005).

3.

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Opportunities

1. The major opportunity is that I can strengthened my position within the health and social
care and I need to grab all the major responsibilities just to impress my seniors or higher
authorities.

2. Further another opportunity is that I have a chance to develop myself and my personality
traits. I can develop my skills by focusing on the personal development plan.

Threats:

1. Foremost threat is related to the intense competition.

2. Changing environment in health and social care practices are also another threat for me.

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Thus I have assessed my personal analysis on the basis of SWOT analysis and I have
estimated all my strength and weak aspects accurately. I need to polish my strengths and need to
minimize the level of weak aspects otherwise I won't be able to get privilege of the available
opportunities (Back and et. al., 2003). It is also clear that I have done SWOT analysis in proper so
that it helps me to prepare my personal as well as professional development plan. It is to ascertain
that through these features I can improve my personal effectiveness and most importantly I could be
in position to surpass my competitors. My learning style is based on visual aspects. I have found
that I learned the things very quickly when I see it rather than reading or practicing it. This kind of
learning is very effective and helps me in achieving my goals (Baker and et al, 2005).

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Question 4:

Short term goals: My short term goals are to achieve the strong position within the health
and social care. This short term goal is effective for the achievement of my long term goals and
objectives. The personal development plan for the achievement of short term goals:

1. Improvement in the value added knowledge: It is foremost skills set which I need to
develop for the achievement of short term goal. It is clear that if I will be having extra
knowledge related to my field then it could help me to gain strong position within the
organization. Through value added knowledge I can definitely impress my seniors and can
hold useful responsibilities within the organization. For the purpose of developing the value
added knowledge I have to focus on my academic tenure. I need to learn the things in both
practical and theoretical manner. It could help me to improve the level of intellect. The
activities needs to be undertaken are book reading or internet surfing where I can learn the
new things and concepts about my field (Calladine, 2006).

2. Proper time management: It is another essential element of my skill set that can also help
me in accomplishing my short term goals. I have to have develop the proper time
management skill so that I can finish the work within the stipulated period of time. For the
same purpose I need to rely on diary management where I can make notes for the various
activities and can definitely allocate adequate amount of time for every activity. Further
another activity is breaking the task so that I can get knowledge about the toughness of
every task and can definitely assign the sufficient amount of task to every activity.

Medium term goals: My medium term goals is to improve my pay skills along with the
value addition in my profiles or job responsibilities. I need to increase my position level so that I
can describe my job profile or responsibilities proudly.

For the same purpose I need to develop confidence within me. With the help of this factor I
can definitely develop my skill set and can try to learn new things (Hillier and et.al, 2009). My
medium term goal is completely based on the development of professional level and it could be
accomplished only through developing the professional working attitude. The activities undertaken
to achieve this objective is role play and case study analysis. I can go through various management
case studies where the intellect about the various challenging business environment could be
created. It could help me in ensuring my professional development within the health and social care.

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Long term goals: To gain the position of self actualization in personal as well as
professional aspects of my life. It includes the growth in monetary terms as well as from the
perspective of continuous professional development. For the same purpose I have to make
alignment with the above mentioned skills. Availability of these skills can enable me to ensure my
continuous growth. Further the inheritance of ethical values and code of conduct is something
which can put positive impact at the mindset of top authorities (Nutley, 2008). Through continuous
learning I can achieve the target of gaining the higher positions in health and social care.

Task 2 (5):

2.3/ 2.4: Evaluate the effectiveness of development plan and ways to monitor it.

After the construction of development plan there are two major factors which are required to
be considered very painstakingly (Hillier and et.al, 2009). These two factors are monitoring of the
plan and second is to evaluate the effectiveness of the plan. Monitoring the plan and It is to
acknowledge that if any individual wants to gain maximum result from the development plan then
there is huge requirement of monitoring the plan. The monitoring could be done effectively through
bench marking technique. The individual can definitely compare the expected results with the actual
result and can assess the changes which has been observed by the researcher. It is clear that with the
help of such aspects it become easier to assess the effectiveness of the development plan. It is
something that might be helpful with a view of gaining the positive outcomes from the development
plan. Another way of monitoring the development plan is related to the measuring the changes
within the personality trait or in the skill level of any person. The main aim of personal
development plan is to inherit the level of confidence within oneself and for the same purpose the
individual can assess the changes in personality trait. As a health care professional evaluating the
development plan is so easier. The changes could be identified easily through the practices of
individual at the workplace. The change in the communication skills and pattern could be treated as
positive result along with the improvement in ethical values (Developing social care: values and
principles, 2005). Thus in this way an individual can monitor or evaluate the effectiveness of the
personal development plan.

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Task 2 (6)

4.2: Explain how the limits of own work role impacts on work with others.

It is essential that highly skilled person should get huge responsibilities and there should not
be any kind of restriction with respect to handling the roles and responsibilities. If any person works
with the group or team then everyone should be able to complete the the task with equal
competency else it can hamper the work of other people as well. Other people won't get the same
platform and their performance could be hampered. Own work limits represents the deficiency in
the work and most importantly the lack of knowledge towards any factor. It minimizes the working
capacity of other team person and it can definitely affect the whole performance of the organization.
If some of the strengths are not present then it hampers the organizational performance as well.
Thus in this way the limits of own work role impacts on work with others (Calladine, 2006).

Task 3: Professional discussion

3.1: Explain the nature of different professional relationships in health and social care contexts

The nature of different professional relationship is quiet formal and it could be based on the
formal relationship between the people working at the same level of organization. It is to
acknowledge that in order to improve the professional relationships there is requirement of
maintaining the proper coordination among the people and staff members. Through coordination the
professional relationships could be nourished and most importantly the organization can get the
privilege of healthy relationship among the people. Further the patients could also face lots of
positive benefits if they are able to share the collaboration and team work. The professional
relationships always needs to be revolved all around the benefit of the customers. The employees
should understand their roles and responsibilities and need to work as per the assigned roles and
duties. It might help in developing the business as the integration between various departments and
staff members could be established easily (Back and et. al., 2003). The professional relationship
could be formal but there should not be communication barriers within the organization. With the
perspective of improving the professional relationships the role of communication should be
immense. All the staff members should be in touch with each another in formal and professional
manner. It allows to serve the patients in well organized and well systematic manner. Overall it can

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be stated that the communication is a basis of maintaining the the professional relationships in
health and social care.

3.2: evaluate personal effectiveness in promoting and supporting the rights of the individual.

As mentioned above that my personal culture could be useful in influencing the people and
fostering the ethical work environment (Agha, 2001). While saving the right of any individual I
need to understand the opinions of the both the parties so that the right kind of justification could be
given from my side. It is clear that the patients and doctors both could be right on their own side but
due to some mis communications some problems could be faced by them. For my decision making
this particular step is necessary and essential.

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Foremost element is that I need to focus on my honesty and integrity as it is helpful with the
perspective of encouraging me to take the right decisions. Te personal effectiveness could become
result oriented if my knowledge about various aspects is clear and excellent. Proper understanding
about the subject matter could help me in gaining the hold on worst situation and I can deal with the
protection of rights of individuals. Leadership is another element of personal effectiveness other
than the honesty and encouragement which can help me in saving the rights of the customers.
Through effective leadership skills I can definitely put positive impact at the mindset of peers or
colleagues (Nutley, 2008). Leadership can allow me to go against the unethical business practices
and I can prevent any wrong activity to take place at workplace. Effective leadership represents the
good communication and proper people management skills. It might enable me to gain some

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positive results. Therefore in this way my personal effectiveness could show its expediency in
protecting the right of the individual.

3.3: Discuss ways to resolve the issues encountered in professional relationships.

There are various type of conflicts which could be faced by the organization and due to this
the professional relationships could be hampered. In order to deal with the issues and problems the
organization is required to create the sense of respect within the organization. It is clear that the
organization need to provide some sort of training sessions and conferences which can generally
encourage the environment of giving reverence to the thought process of individuals and other
people. It is clear that these aspects the employees try to understand the expediency of healthy
relationship and they just minimize the level of conflicts. The organization can rely on the
communication process as well (Gordon, 2003). The organization is highly required to provide the
fact that the employees should improve the level of communication so that they can share their
experiences and most importantly the organization can definitely get hold on the issues and
problems. It can minimize the issue of ego as well. The gap between the staff members could also
eradicated easily and distances among them could be minimized. Other than the communication and
training sessions the organization need to concentrate on the traditional strategy of dealing with the
issues and conflicts. The traditional aspects includes the identification of basic problem which is
arising the conflict level among the people. After the identification of reason it could become easier
to take appropriate steps and most importantly the organization can generate appropriate and
accurate solution for their problems (Moonie, 2002). It is most common scenario that without
gaining the knowledge about any problem it is not possible to suggest the ways so health and social
care also need to practice certain traditional ways of dealing with the issues encountered in
professional relationships.

4.4: Discuss how to improve personal contributions to the collective effectiveness of a team.

To improve the personal contribution in the effectiveness of team there are two major steps
which are required to be followed in proper way:

1. Identification of own roles and responsibilities: In order to improve the personal


contribution every individual is required to identify his / her responsibilities so that the kiosk
regarding the work and duties could be eliminated. While working within the team this issue

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could be on pinnacle but it could be resolved by making alignment with the personal roles
and respopnsibilities (Wait and Nolte, 2005).

2. Continuous learning: It is another factor which can also help in improving the level of
personal contribution. It has been found that with the help of such aspects the individual can
definitely concentrate on grasping the new theories and learning that can help with the
perspective of contributing in the effectiveness of a team. Once you learn new things then
you can contribute into the team and through knowledge transfer the effectivenes and
effeciency of other people could also increased (Norman, 2013).

Other than these two techniques preparing the personal development plan, aligning
individuals goals with the team goals etc. These are also most crucial areas for personal
improvement where the effectiveness of team could be increased.

Task 4 (7):

4.1, 4.3 Effectiveness of your own personal contributions when working with others

Being a heath care professional I have contributed a lot towards effective team building
while working with other members. While working with others I always tried to be genuine and
helpful so that the work could be done with mutual consent. I have initiated for developing effective
healthcare workplace polices and I have practiced my work under the polices and guidelines. I have
also shared my knowledge with other team member so that effective team relation can be
developed. Further I give priority to seek challenges and responsibilities so that the people could put
their trust on me and they can delegate the important responsibilities on me. It could allow me to
deal with the innovation and creativeness. I always remain in my boundaries and never cross the
level of professional relationships. Adding to this, I have worked upon the areas in which
improvements were needed and I have tried to improve may working style. The major practices
adopted by me is that I have tried to generate some solutions for the challenges and issues so that
the organizational or group efficiency could be improved (Ottewill, 2002). I have communicated
well with my Senior authorities about the task and have supported my juniors at each level. My
behavior was good towards team members, employees, trainees as well as patients. Adding to this
my work was managed according to time. At last, I have contributed to design policies to overcome
abuse at workplace. Thus, these are certain aspects of personal contribution which increases the

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support level while working with others.

Conclusion:

With the help of above report it becomes clear that the health and social care organizations
required such kind of employees who needs to develop themselves personally and professionally. It
might help them to gain the benefit of highly skilled and trained employees. Further it is also clear
that while working within the team the conflicts and issues could be resolved easily through
creation of sense of reverence and sense of understanding. Ahead I have focused on developing my
responsibilities and roles within the team with respect to increase the effectiveness of team. Overall
in current scenario the whole emphasize has been laid down on explaining the expediency of
personal as well as professional development.

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References:

Medical Model vs. Social Model. N.d. [Online]. Available through: <
https://org2.salsalabs.com/o/6739/images/history-model.pdf > [Accessed on 7th February
2015].

Mumby, D., 2012. Organizational Communication: A Critical Approach. SAGE Publications.

Raymond, D., 2004. Application of transtheoretical model to research on factory workers use of
hearing protection. University of Michigan.

Rose, C., 2008. The Personal Development Group: The Student's Guide. Karnac Books.

Hillier, D. and et.al., 2009. Primary health care centres in the UK: putting policy into practice.
Property Management. 27(2). pp.109 118.

Hadad and et.al., 2013. Determinants of Healthcare systems efficiency in OECD countries. The
European Journals of Health economics. 14(2). Pp. 253-265.

Developing social care: values and principles. 2005. [pdf]. Available through: <
http://www.scie.org.uk/publications/positionpapers/pp04/values.pdf > [Accessed on 7th

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February 2015].

Calladine, M., 2006. Nursing Process for Health Promotion Using Kings Theory. Journal of
Community Health Nursing. 13(1).pp. 51-57.

Back, D. and et. al., 2003. Interpersonal Skills in Organizations with Management Skill Booster
Passcard. McGraw-Hill Higher Education.

Baker, D. P. and et al., 2005. Medical teamwork and patient Safety: the evidence-based relation.
Literature Review. AHRQ Publication.

Agha, S. S., 2001. Professional development: specialization or hybridization. Library Review.


50(7/8). pp.400 402.

Nutley, T., 2008. The Little Book of Personal Development. 2nd ed. Lulu.

Gordon, J., 2003. Assessing students' personal and professional development using portfolios and
interviews. Medical Education. 37(4). pp.335-340.

Moonie, N., 2002. GCSE Health and Social Care for Edexcel: Double Award. Heinemann.

Norman, G., 2013. Learner Managed Learning: Practice, Theory and Policy. Routledge.

Ottewill, R., 2002. Student self-managed learning time for action. On the Horizon. 10(2). pp.13
14.

Wait, S. and Nolte, E., 2005. Benchmarking health systems: trends, conceptual issues and future
perspectives. Benchmarking: An International Journal. 12(5). pp.436- 448.

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