C&IT Computer Repair Price List

799 Student Center (313) 577-5056 pcclinic@wayne.edu

MondayFriday, 8:30 a.m.5 p.m.

Service Types Fee

Walk-up Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Free

With personal device wireless connectivity, network connection help,
general-purpose application support, wireless printing on campus, quick
operating system questions, security of your computer and personal
information, etc.
Diagnostic and Repair Service. . . . . . . . . . . . . . . . . . . . . . . $30
Basic malware removal, registry, driver, and network troubleshooting.
Symantec Endpoint Protection installation.
Security Tune Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $60
Warning: All data and programs will be deleted!
Backup up to 4GB of data and restore (if possible)
Format hard drive and load C&IT-supported operating system (see below)
Install Windows Service Pack(s) and high-priority operating system updates
Install updated drivers
Install or upgrade Symantec Endpoint Protection, virus definitions
Install Firefox Web browser and configure firewall and browser settings

Data Backup and Recovery

Backup: up to 30GB of data to external hard drive or USB drive.. from$30
Back up of additional 30GB of data with Security Tune Up
and Data Backup services. . . . . . . . . . . . . . . . . . . . . . . . . . . . $15

Software Installation
Install personally-owned software. . . . . . . . . . . . . . . . . . . . . . . . . . $10/ea.
Install Boot Camp, dual-boot, . . . . . . . . . . . . . . . . . . . . . . . . . $30.
Hardware Upgrade or Installation (other fees may apply). . . . . . . . $20/ea.
Install customer-purchased RAM (computer system memory),
hard drives, network interface cards, Wi-Fi cards, etc.
Prices as of 01/08/15

Requirements & Warnings

Minimum system requirements can be found at http://computing.wayne.edu/clinic
C&IT-supported operating systems: Windows Vista, 7, 8, 8.1; Mac OS X 10.6+
Computer owners are solely responsible for backing up any data they do not want to lose.
The C&IT PC Clinic is not responsible for any loss of data.
Any software to be installed must have original DVDs/CDs, licenses, and/or product keys.
The PC Clinic is not responsible for DVD/CDs or other removable media left in machines.
Computer peripherals (e.g., your printer, digital camera, etc.) cannot be fully tested here.