Institute (Name or Private/State University/Affiliated/Grant-in -Aid):

__________________
By answering the questions on this survey, you can contribute your opinions and impressions
regarding your institutions working conditions, referred to as quality of work life.
This survey has a series of questions that relate to your experiences as an Educator of your
Institute. Please read each statement carefully and decide how much you agree or disagree
with it.
Please use the following scale of answers, or choose the response on the answer form that best
describes your answer:

1 = Strongly disagree.
2 = Disagree.
3 = Neutral; no strong opinion.
4 = Agree.
5 = Strongly agree.

Thank you for taking the time and effort to contribute your views.
Cultural Change Index (CCI)

Qn: Statements Circle Your Answer

1 Individuals and teams have clearly 1 2 3 4 5

defined goals that relate to the goals
and mission of the Institute.

2 We give the highest priority and support 1 2 3 4 5

to meeting the needs of Students and
Parents and to solving their problems.

3 People value and make use of one 1 2 3 4 5

another's unique strengths and different
abilities.
4 People feel that most change is the 1 2 3 4 5
result of pressures imposed from
higher up in the Management.

5 People believe in teamwork, the 1 2 3 4 5

"what's in it for us" approach rather
than "what's in it for me."

6 People and teams are often expected to 1 2 3 4 5

reach goals which they believe are
unattainable.
7 Policies and procedures help us to 1 2 3 4 5
provide the service our stakeholders
want and need.

8 Everyone knows and understands our 1 2 3 4 5

business objectives and priorities.

9 People have a clear idea of why and 1 2 3 4 5

how to proceed throughout the process
of change.
10 Individuals and teams are measured 1 2 3 4 5
and rewarded according to how well
goals are achieved.
11 People lack the interpersonal and 1 2 3 4 5
technical skills they need to work
effectively in teams.
12 People sometimes compromise 1 2 3 4 5
university policies or principles to
reach operational goals.
13 People believe that change happens too 1 2 3 4 5
quickly and causes too much
disruption.
14 People know what's expected of them 1 2 3 4 5
and understand their impact on other
people, teams and functions.

15 People believe in working together 1 2 3 4 5

collaboratively, preferring cooperation
over competition.
16 People have access to timely and 1 2 3 4 5
accurate information about what's
really happening in the organization
and why.
17 People believe that their concerns and 1 2 3 4 5
anxieties during periods of change are
heard and taken into consideration.

18 Individuals, Areas, and Administration 1 2 3 4 5

often have incompatible goals.

19 People have Strong beliefs in a set of 1 2 3 4 5

shared values about how people should
work together to solve common
problems and reach mutual objectives.

20 People are always looking for new 1 2 3 4 5

ways to better serve Academics and
Students.
21 People often see student and their 1 2 3 4 5
problems as someone else's
responsibility.
22 People who work in this Institute try to 1 2 3 4 5
cooperate and help each other keeping
the greater good in mind.

23 People can speak up and voice their 1 2 3 4 5

opinions frankly without fear of being
punished.
Quality of Work life Index
Qn: Statements Circle Your Answer

1 I Get Satisfaction from my work 1 2 3 4 5

2 My Work Contributes 1 2 3 4 5
3 Work Makes Good Use of my aptitude 1 2 3 4 5

4 My Pay is Appropriate to the 1 2 3 4 5

Work
5 Fringe Benefits are Valuable 1 2 3 4 5
6 I Have a Secure Job if I Perform 1 2 3 4 5
7 My physical work environment enables 1 2 3 4 5
me to do my job effectively
8 My Superior: Lets Me Know 1 2 3 4 5
What's Expected
9 My Superior: Provides 1 2 3 4 5
Resources
10 People have an equal chance to get 1 2 3 4 5
ahead in this organization regardless of
sex, age, religion, racial or ethnic
background, or other factors not related
to their work performance.

11 Opportunities to Grow/Learn 1 2 3 4 5

12 I Can Move Up to a Better Job 1 2 3 4 5

13 My Work Group Has Team Spirit 1 2 3 4 5

14 People Here Try to Cooperate and help 1 2 3 4 5
each other
15 Management Keeps Us Informed 1 2 3 4 5
16 Grievances Get Resolved Fairly 1 2 3 4 5

17 My Morale is High 1 2 3 4 5
18 I Plan to Stay Here for the 1 2 3 4 5
Foreseeable Future
19 Enough efforts are there to keep the 1 2 3 4 5
Morale high for the staff

20 Motivation to teach, research and serve 1 2 3 4 5

to society by contributing Knowledge
is always a major goal driving
everyone in the staff

21 Employee Responsibility is equally 1 2 3 4 5

distributed amongst the staff

22 Employee are given enough 1 2 3 4 5

opportunities to learn and orient
themselves via help of FDPS research
seminars etc.

23 Communication across departments 1 2 3 4 5

and Areas is effective
Employee Satisfaction Survey
Qn: Statements Circle Your Answer

1 I would recommend this Institute as a 1 2 3 4 5

good place to impart knowledge.
2 The university clearly conveys its 1 2 3 4 5
mission to the Educators.
3 The university clearly conveys the 1 2 3 4 5
mission to students and parents.
4 I agree with The University's overall 1 2 3 4 5
goal.
5 I understand how my job aligns with 1 2 3 4 5
the university's goal.
6 I feel like I am a part of one big 1 2 3 4 5
uniform system.
7 There is good communication from 1 2 3 4 5
employees to top management in the
university.
8 There is good communication from top 1 2 3 4 5
management to employees in the
university.
9 My job gives me the opportunity to 1 2 3 4 5
learn and impart knowledge freely.
10 I have reasonable access to resources I 1 2 3 4 5
need to make my research and teaching
more effective.

11 I have exposure to systematic training 1 2 3 4 5

efforts I need to do my job.
12 I receive the right amount of 1 2 3 4 5
recognition for my work.
13 I am aware of the advancement 1 2 3 4 5
opportunities that exist in policies for
Promotion at University for me.
14 I feel underutilized in my job. 1 2 3 4 5
15 The amount of work expected of me is 1 2 3 4 5
reasonable.
16 It is easy to get along with my 1 2 3 4 5
colleagues.
17 The morale in my department is high. 1 2 3 4 5
18 People in my department communicate 1 2 3 4 5
sufficiently with one another.

19 The top management team of this 1 2 3 4 5

organization provides effective
leadership.
20 The process used to determine 1 2 3 4 5
annual raises.
21 The process used to determine 1 2 3 4 5
promotions.

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