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Profissional Documentos
Cultura Documentos
1
ARABIAN ELECTRONIS Ltd
SAUDI ARABIA
Our: MAJ/yb
Mr Robert J Winston
Export Division
Interfon, Inc.
1677 Sea Harbor Drive
Orlando, Florida 35509
USA
Dear Mr Winston
We have read an article in Office News about your range of visible record system filing
cabinets. We are interested in introducing a modern filing system in our main office. We also
wish to install an electronic system for the storage and retrieval of data.
Please send us price list and catalogues of your manual and electronic data processing systems,
quoting your price f.o.b. London if possible. We are particularly interested in type TW37, so we
would be grateful if you would enclose more detailed information about this particular model.
Yours faithfully,
MA Al Jalahma
MA AL Jalahma
Office Manager
2
Replies Enquiry
3
INTERFON, Inc
1677 Sea Harbor Drive
Orlando,Florida 35509
USA
20th October 2010
We thanks you for your inquiry about our visible record system filing cabinets product.
We are enclosing our catalogue together with prices and terms, for your review and are confident
that this catalogue will provide many of the answers you have inquired.
We are also pleased to inform you that we will allow you a 5% discount on order more than 10
pieces.
We hope you will find our prices and terms satisfactory and expecting your order as soon as
possible.
If there is additional information you would like to know regarding our products, please do not
hesitate to contact us. We will be most happy to be of assistance.
Yours faithfully,
robertwinston
Robert Winston
Sales Manager
4
QUOTATION
5
TOP MAN SHOP
214 Oxford St
London
CA 90036
Los Angeles
QUOTATION
Title : Female Outlook for 2016 Trend Product.
Dear sirs,
We are kindly submitting our quotation for Female Outlook for 2016 Trend Product.
No Description Catalogue no Colour Size Price
1. Blouse Coat HS#1101 Brown, Grey, Black Large $ 199
2. Scuba Dress SW#1711 Black, White, Navy Medium $ 149
3. Bow Necklace HM#1010 Gold, Silver - $ 69
4. Hair Acc HA#2205 Pink, Red, Blue - $ 29
Conditions:
1. This quotation is valid for seven (7) days from the date of submission.
2. The above price exclude/include value added tax (10% of sales price)
We hope our quotation could meet your requirement and if you need any further information, please do
not hesitate to contact us.
Yours faithfully,
J. Rodriguez
Office Manager
6
Bead Spring Ltd
6-10 Great Portland St
London
10th August, 04
Manager
Flaminia Home Dcor Store
Via Flaminia, 387
ITALY
Thank for yours inquiry of 1st August, 04. We are glad to enclose the following quotations of
Home Spring Bed
Our normal trade discount is 15% for ten (10) days and 5% extra if order is made for more than
100 pieces at a time. We do supply to our customers door through our own care.
Our Spring Bed is originally made with premium cotton, high quality of another material and
made with advanced technology.
If you need any further details to meet your customers requirements, you should feel free to
write to us.
Yours faithfully
MOR
Morgan Squarl
Sales Manager,
Bead Spring Ltd
7
Placing Orders
I- TUBE STORE
8
#B3-14, 2 Orchard Turn
Singapore
February 14 November 2010
WC2E 8HB
London
Dear Sir,
Please ship the following items from your sales catalog 01 November 2010:
We are remodeling our offices and have a target completion. If there is any reason you see that
you can keep your part of this schedule, please let me know immediately.
Yours faithfully,
B.M
Briant Miguel
Office Manager
C-STYLE SUPERMARKET
29-02 Union St. Flushing,
9
NY 11354.
NEW YORK
Dear Sir,
Thankyou for sending us the catalogue. It arrived within 5 days of my request. I am interested in
the product on your catalogue. Please send us the following by UPS service COD.
Amount $1600
ShippingCost 0
Discount 10% $160
Total amount $1440
50% of total amount $720
TOTAL $720
A bank money order of $720 is enclosed, which represent the minimum payment of 50%.
We will be very grateful if all the items arrive before March 14th, 2010 if you can manage it.
Thank you.
Yours Faithfully,
Dawson
Manager
C-Style
LAPTOP G-Market
10
Daeryung Post Tower 2 15floor
Guro dong182-13 Guro gu,
SEOUL
Laptop Company
Wonhyo building, 4601 Wonhyoro-3ga,
Yongsan-gu
SEOUL
Dear Sirs,
Based on information from an employee of the marketing department, your company has a lot of
good quality electronic items, once we learned we feel comfortable with the terms offered. We
would ask you to send items as soon as possible :
In connection with this matter, please orders shipped up to 1 week, and the payment will be sent
after we received the item.
Yours Faithfully,
Shin
Kim Shin Ra
Marketing Director
11
ACKNOWLEDGING
LETTER
12
Textile Industry
Box 42, 9th Floor,
Selangor Dredg
Malaysia
17 June 2011
We are pleased to have your order dated 3 July and are they will send as soon as possible. It is
pleasure to have opportunity of supplying you and we are sure you will be satisfied. The
settlement of the order will be by a sight draft through cash and delivery to our bank AMCU. We
are now making up your order.
We hope you will find the goods satisfactory and look forward to receiving your further order.
Your sincerely,
MCHL
Michael Gru
Sales Marketing
13
NIKE FACTORY
Ventura Boulevard. Camarillo, CA, 93010
New York
W-FASHION STYLE
6800 Oxon Hill Rd #500, Oxon Hill,
MD 20745
United States America
Dear Sirs,
We are writing to acknowledge the order that you sent us on 25th October 2012. We are
confirming your orders.
Please note that we will be adding an extra $79 for since you requested urgent delivery. Your
goodswill reach on 7th November 2012. Please send us a confirmation when you receive the
goods.
Please feel free to contact us if there are clarifications regarding your order. You can reach us at
009171101. Thank you very much for your continued patronage. We are looking forward to
serving you again.
Yours faithfully,
Jenny
Jennifer Hadson
Office Manager
14
HEALTH AND FITNESS SUPPLY
AUSTRALIA
LIFE FITNESS
228 Robinson Rd E
Australia
Dear Sirs,
We are pleased to have your order dated 3 May and are they will send as soon as possible. It is
pleasure to have opportunity of supplying you and we are sure you will be satisfied. The
settlement of the order will be by a sight draft through cash and delivery to our bank AMCU. We
We hope you will find the goods satisfactory and look forward to receiving your further order.
Your faithfully,
Seannny
Sean Newrys
Sales Marketing
15
BELLEZA BAG CO.
Filipina
Ref : JG/WH
PALOMINO BAG
#03-105 Ion Orchid Mall
Singapore
Dear Sirs,
We are pleased to confirm that all the bags which you ordered on 27th September have now been
obtained and are packed ready for dispatch.
The consignment awaits collection at our warehouse and consists of two cases, each weighing
about 100 kg. Arrangements for shipment, c.i.f. Singapore, have already been made with C-
Throw & Co Ltd, our forwarding agents. and as soon as we receive their statement of charges,
we will arrange for shipping documents to be sent to you through Barclays Bank against our
draft for acceptance, as agreed.
We appreciate this opportunity to serve you and look forward to further business with you.
Yours faithfully
Mick
Micky Harey
16
Marketing Manager
Ref: DM/MAA
On 12 th December 2010, the ordered Computer on 8 th December 2010 will be sent to you by TIKI
and should arrive at your place of business on 14 th December 2010.
The payment can be done behave on Anang Arif, Bank Account 00025-12345-0258, Bank Central Asia
Malang.
I am sure you will be pleased with the consignment and look forward to you next order.
Yours Sincerely,
Annisa Halif
17
GOOD NEWS
18
19
20
BAD NEWS
21
22
23
THE INVOICE
INVOICE
24
Quantity Item (s) Unit Price Total
1INVOICE
25
PROJECT MANAGER: CRAIG ALDRIDGE For invoice questions, call the Project Manager @ 402-441-7560
MEETING &
3 PUBLIC TASK 3 & 4 $10,784 12% $1,334.00 $735.00 $599.00
PARTICIPATION
PERMITTING &
4 TASK 5 & 6 $6,404 27% $1,703.00 $1,703.00 $0.00
DELIVERABLES
PROJECT
5 TASK 7 $3,924 86% $3,380.00 $3,053.00 $327.00
MANAGEMENT
TOTAL $ 48,352.00 41% $19,867.25 $13,031.50 $6835.75
Overhead Rate = %
Watershed Management
26
STATEMENT
NIKE FACTORY
Ventura Boulevard. Camarillo, CA, 93010
New York
STATEMENT
27
15 May Acc Rendered 4000
17 May Inv. ST 1921 2000 6000
20 May D/N 117 500 6500
22 May Inv. ST 1922 3000 9500
25 May C/N 119 500 9000
27 May Cash 3000 6000
E. & O.E Cash disc. 5% if settled within 30 days Amount due $6000
NIKE FACTORY
Ventura Boulevard. Camarillo, CA, 93010
New York
Dear sirs,
28
STATEMENT 2 JUNE
We enclose the copy of our statement dated 2nd June for $6000.
We would like to remind you that we offer 5% cash discount, if you can settle the account within
30 days either by cheque or any other means of payment.
Please pay attention to this matter and let us have your early settlement.
Yours faithfully,
Jenny
Jennifer Hadson
Office Manager
29
A FIRST REMINDER
Dear sirs,
30
This letter is to formally notify you that the payment owed by you on number order 900-1117 is
past due. The payment of $1.200 was due on 30 January 2012. Kindly submit this amount by
cashiers check along with your account number in return mail. Enclosed is a copy of the invoice
that was sent to you with the amount due highlighted. I have also enclosed a stamped, addressed
envelope for your convenience.
If your payment has already been sent or remitted by credit card, please disregard this letter.
However, if you have not yet made payment, kindly do so immediately.
Yours Faithfully,
Han .
Han Justin
Chief Accountant
ADIDAS CORPORATION
Ventura Boulevard. Camarillo, CA, 93010
Chicago, USA
MENS OUTLOOK
6800 Oxon Hill Rd #500, Oxon Hill,
MD 20745
31
United States America
Dear sirs,
We would like to remind you that a sum of order date 5 th June 2012 remains overdue in spite of
the lapse of one month since we dispatched of Adidas Mens Shoes to you amount $ 5250.
We shall be glad if you will send us a cheque to balance the amount immediately. If by any
chance your cheque is already in the mail, please ignore this reminder and accept our thanks.
Yours faithfully,
Demian
Demian Martin
Chief Account
32
A SECOND REQUEST FOR
PAYMENT
ADIDAS CORPORATION
Ventura Boulevard. Camarillo, CA, 93010
Chicago, USA
MENS OUTLOOK
6800 Oxon Hill Rd #500, Oxon Hill,
MD 20745
33
United States America
Dear Sirs,
We had written to you on 1st August 2012, about the overdue balance in respect of Adidas Mens
Shoes amounting to $5250 which has probably escaped your attention.
We want your business, and we want you to feel that you are the privileged customer, you really
are. You will receive continued good service in exchange for prompt payment.
Yours faithfully,
Demian
Demian Jhon
Chief Account
Dear Sirs,
34
We very much regret that the sum of $1.200 has been overdue since long and in spite of our
repeated requests and reminders you havent cared to reply or remit the amount.
If we do not receive the above amount within a week of the receipt of this notice, we shall be
constrained to resort to legal proceeding and you shall be held liable to the consequences.
Yours faithfully,
Han .
Han Justin
Chief Accountant
35
A FINAL DEMAND FOR
PAYMENT
ADIDAS CORPORATION
Ventura Boulevard. Camarillo, CA, 93010
Chicago, USA
MENS OUTLOOK
6800 Oxon Hill Rd #500, Oxon Hill,
MD 20745
36
United States America
Dear Sirs,
We regret that despite your promise of prompt payment regarding the good we had dispatched to
you, you have not done so. You seem to have forgotten all that you had written earlier.
Could we hope that you would remit amount without any further delay?
Yours faithfully,
Demian
Demian Jhon
Chief Account
37
DELAYED PAYMENT
Tokyo
Mr. Kimoto
Director of ACE HARDWARE
38
Aeon LakeTown Kaze: 4-2-2 Laketown
OSAKA
This letter is to inform you that we are unable to make the full payment on our account this
month. Last month we had a medical emergency that resulted in extra expenses. In addition, I
have been unable to work for two weeks.
We realize that our scheduled minimum payment is $50; however, we are able to send only $10
right now. We hope you will accept this small payment as evidence of our good faith and
intention to pay our balance in full. It may take us three or four months to get all of our bills
caught up. We hope that you will allow us to continue to pay $10 per month until we are again
able to make the minimum payment in full.
Please let us know if this is acceptable, or if we need to make other arrangements. We apologize
for this problem. We have been customers in good standing and have made our payments
regularly until now. We appreciate your understanding and cooperation as we recover from this
temporary financial setback.
Sincerely
Hana
Hana Kimberly
Manager
39
COMPLAINING ABOUT AN
ERROR
DUBAI
Dear Sirs,
40
On January 23 I had my 2002 Olds mobile serviced in your Springfield Lubrication Center, and
charged it to my Doe credit card. I have just received my credit card statement and notice that the
charge appears twice on the same date. I remember the technician having problems with the
computer, so I assume the double-billing was the result of some mistake at that time.
I am enclosing a copy of my bill. I believe the best way to correct the problem would be for you
to credit my card account with the amount charged for the service. If you will handle this
problem immediately, I think everything will be okay. Thank you.
Faithfuly,
Joe
Jonathan Sue
41
REPLYING TO A LETTER OF
COMPLAINT
42
Sheikh Zayed Rd B 00987
Dubai
Thank you for your letter alerting us to the problem you have been having with our store in
Springfield. I am sorry you have been subjected to such a frustrating series of events. We pride
ourselves on responding to customers' concerns very quickly, so what you have experienced is
inexcusable.
I have spoken with our manager in Springfield and have instructed him to give you a full refund
plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem
has caused you. It is apparent that we need to train our holiday help more thoroughly.
Sincerely,
DAVID
David Norm
Supervisor
43
MILD COMPLAINT
Wahara Corporation
Jalan Gelombang No. 55
Wringinputih Muncar
Banyuwangi 68472
Jawa Timur
September 9, 2011
The Manager
44
PT. MBI FO
Jalan Abdi No. 33
Surabaya
Dear Sir,
We are writing to draw your attention to ten dozens of glasses we ordered from you on August 21
we received yesterday were badly damaged.
As the package appeared in a good condition, I received and signed for it without any questions.
After I opened the packing with a great care I looked at the glasses one by one. There were ten
dozens of glasses damaged.
I shall be glad if you will replace all the damaged glasses. We are looking forward to hearing
from you the replacement will be sent by return.
Your faithfully,
Adrian R
Adrian Reihan
Purchasing Manager
45
STRONG
COMPLAINT
46
Aditya Mangupura
Jalan Merpati No. 14
Wringinputih Muncar
Banyuwangi
September 8, 2009
The Manager
Angkasa Jaya Ltd.
Jalan Candi Dasa No. 23
Banyuwangi
Dear Sir ,
javascript:void
Publish Post
I wish to express my dissatisfaction with the wrong product I received from Angkasa Jaya Ltd. On 1st
September 2009.
I ordered a medium-sized short-sleeved apple-green shirt. But you sent me two extra-large long-
sleeved shirts in horrible black and cherry red.
As if this were not enough, I waited three weeks instead of your promised four-days time of
delivery. You can imagine how disappointed I am to have received this package. I feel that your
company is directly to blame. I am, therefore, writing to return this package. You wrote that the
color I ordered is not available. Please send me an alternative for the shirt in other colors or I will
have to request an immediate refund of the money I spent on the shirt.
Yours faithfully,
Wildan
M.A. Wildan Aulia
Purchasing Manager
47
PERSONAL BUSINESS LETTER
48
THE ALILA LUXULURY
3222 Honey Lane
Antioch, TN 37013
junelilea@email.com
May 14, 2015
Following our meeting on Friday I have given much thought to the equipment we need in the Art
Education Department. Our art equipment is basic and I would like to start teaching some new
techniques that will enhance student learning. We need to purchase several new computers and
programs to learn about graphic designing. Attached is a list of needed computer-related
equipment and a floor plan sketch showing the layout of my room after the installation of the
new equipment.
Sincerely,
June Lilea
June Lilea
49