Reliance Jio SIM not working properly and Reliance jio amazing facts:

Case study of Reliance Jio

JINAL P DOBARIYA
137360585012

A case submitted in partial fulfillment for the award of the degree of

MASTER OF APPLIED MANAGEMENT

Submitted to
Prof. Farah Dagiya

N.R.Vekariya institute of business management studies-junagadh

Gujarat Technological University,Ahmedabad

Student Declaration:

I hereby declare that this case study report titled Reliance Jio SIM not
working properly and Reliance jio amazing facts: Case study of
Reliance Jio submitted
By me to the N.R.Vekariya institute of business management studies-
junagadh. Is a bonafide work undertaken by me and it is not submitted to
any other university or institution for the award of any degree certificate or
published ant time before.

Date:
Place:
 Signature of the student

EXECUTIVE SUMMARY

This summer case study report on telecom sector as the telecom sector is
growing at a very good pace.
This project titled on is Reliance Jio SIM not working properly and
Reliance jio amazing facts being conducted to identify factors and provide
revolutionary 4G LTE coverage and high speed Wi-Fi services of Reliance
JIO at all parts of Muradnagar city.

RJIL (Reliance Jio Infocomm Ltd.) has successfully demonstrated legal

interception and monitoring rules compliance of its 4G network for high
speed wireless internet, phone calls, video and messaging service across
country.
To identify all the below buildings in work scope area and establish contacts
with the building owner/association and explain them the benefits of high
speed internet and 4G connectivity.

All G+5 (ground floor +five floors) and above buildings

Shopping malls
Hospitals
Hotels
Colleges
 TABLE OF CONTENTS

Sr.No. Description Page No.

Reliance Jio SIM not working properly and Reliance jio amazing facts:

Reliance chairman Mukesh Ambani is making some big Jio related

announcements today. He will start his press broadcast at 1.30pm and a
live stream is going to be available for it. So what is he going to announce?
Your guess is as good as mine. But we can speculate. It is going to do
something with the Jio user growth, which we hear is either very close to
the 100 million mark or has already surpassed it. At the same time, there
are likely to be updates related to Jio future plan after its Happy New Year
offer expires on March 31. Irrespective of what is announced, you can keep
checking here. We will update the Jio announcements in real time.

Firstly, you need to have a compatible phone to use the Jio 4G SIM
smoothly on your phone. In case you are using a 3G phone, you can still
use the Jio SIM card with a trick, but you won't be able to get all the
benefits associated with it.
Solution: Use the Reliance Jio SIM only on 4G compatible smartphones to
get the best user experience. Lately, there is a lot of hype created by
the Reliance Jio 4G service and the SIM card. The reason is the Preview
Offer that the 4G SIM card bundles along with it.
Reliance Industries Chairman Mukesh Ambani announced the ambitious
plans regarding their telecom arm Reliance Jio at their 41st annual general
meeting, indicating an "aggressive" launch in the market beating all other
competitors. Reliance has launched its high speed Broadband service
across the country which aims to revolutionise the Indian telecom market.

So here are 5 amazing facts about Reliance Jio:

FACT 1:
Relaince Jio is a 4th generation technology that allows taking advantage
of more bandwidth and better output. So what has been done traditionally
through wired applications can be now done on wireless devices at an
equal speed.
Result: So consumers with 4G devices can access high-speed data, high-
definition voice and do real-time video conferencing. The network also
offers superior latency for gaming.

FACT 2:

Consumers will need to buy 4G-enabled handsets if they want to subscribe

to the service. Since the high-speed data service runs on multiple
frequencies, it would need a phone that can seamlessly function on multiple
frequencies that are compatible with 4G network.
Result: Buy a full 4G handset to experience better services of 4G & fallback
on 2G /3G for voice delivery.

FACT 3:

Independent experts who have tested the network say VOLTE works
perfectly well and interconnection with other mobile operator networks.
RJio is operating its network on 1800 MHz and 2300 MHz bands in
Mumbai.
Result: Consumers using Jio's 4G service will be able to make voice calls
on VOLTE (voice over LTE).

FACT 4:

Experts claim that RJio has recommended a list of about 20 handset models
across vendors that support its VoLTE/4G service. These include RJio's own
'Lyf' branded phones (made by ZTE with Qualcomm Chipset). The other
OEMs currently supported include Samsung, LG, Lenovo and ZTE (specific
models in each).
Result:Buy a cheapest recommended phone for availing this plan which is
Intex Aqua 4G (Rs 10,000).
FACT 5:

Reliance Industries is working "aggressively" to launch its 4G services in

800 cities, with offerings such as Jio-branded devices, gaming, e-payment
through mobiles, video conferencing, TV programmes and video-on-
demand.
Result: Buy Reliance Jio and ditch your current operator to benefit from
such a mega offer from an indigenous telecom operator.

As India develops and its corporate sector improves, it is crucial for

firms to improve governance

With much fanfare Mr. Mukesh Ambani, the chairman of Reliance Industries
Ltd. (RIL) introduced Jio, the companys next big venture, at the Annual
General Meeting of its shareholders. In my opinion Jio stands for a number
of things wrong with corporate governance in family controlled firms.

Let me first start by highlighting the obvious winners from Jio.

The first group is the customers.

Jio is a big shot at reducing the cost of Internet access in India. The U.S.,
despite being the richest country in the world, lags far behind in terms of
cost and penetration of Internet access. Cheap access to the Internet is an
important step in bridging the access gap access to good education,
good healthcare, etc. The Khan academy, a free online education portal is
a good example of this. This can only be good for India in the long-run.
Lasting impact

The second winner is Mr. Ambani. Having left his imprint on the
petrochemical and petroleum sectors in India, he can potentially make a
lasting impact as the man who brought Internet to millions of Indians. He
also gets to play entrepreneur again and experience a heady start-up
environment.

Now we come to the losers. The first group are the shareholders of other
telecom companies. On announcement, the market capitalization of the
three main competitors of Jio fell by about Rs. 13,000 crore. This is a good
thing. This illustrates the power of competition. This is what creative-
destruction is all about. So I am not shedding any tears on behalf of these
investors.

The second loser is the Government of India. The big money the Indian
Government was raking in selling cellular bandwidth was actually coming
from the pockets of the cellular consumers. Through its aggressive pricing,
Jio has shifted the power back to the consumer. One cannot help but think
that this will impact the revenue the Government can expect to get from
future auctions. This again is a great thing. The large amount of revenue
the Government of India gets from auctioning off the nations natural
resources is not necessarily a good thing because the Government does
not have a stellar track record when it comes to spending the money. A
large fraction of Government spending is wasted.

Current shareholders

That brings me to the final group of losers which motivates the title of the
piece. These are the current shareholders of RIL. On announcement of Jio,
the stock price of RIL fell. Its market capitalization decreased by Rs.9,357
crore. The stock market thought that the money RIL is investing in Jio is
unlikely to provide an adequate return to its shareholders. This assertion is
likely to get the usual criticism that the market is short-sighted and does not
realize the long-term value of Jio. Unfortunately, much of the research both
in India and in the U.S. indicates otherwise.

It shows that the markets short-term reaction is usually proven correct in

the long-run. The market reaction to Jio is similar to the U.S. markets
reaction to firms announcing their intention to diversify. Typically such
diversification announcements are greeted as bad news and they turn out
to be so in the long-run.

Activist investors

If something similar were to happen in the U.S. now, the shareholders and
activist investors will be up in arms against the controlling shareholder to
reverse the decision and return their cash in the form of dividends. But this
is unlikely to happen in India.

Unfortunately, the announcement is very typical of how family controlled

firms behave not only in India but all over the world. They use the cash
generated by their most profitable firms as their personal piggy bank to be
used for whatever they see fit. In doing so they blur the distinction between
the firm and the family. Investors in family controlled firms look at their
investments as not in a particular firm but in the family. They know that
once they part with their money, the family will have unfettered power to do
what it sees fit with the money. This translates into a value discount (a
governance discount) for family controlled firms. The fact that the
controlling family is so closely identified with the firm is not without its cost
to the family. When things go south, i.e., when the firm is not able to fulfill
its obligations, the wrath of the market turns to the family.
Analyzing the case data:

In the year of 1989, the number of cell phone users in India was zero. In
the year of 1999 the number of cell phone users has gone up by 13 lakh. In
the year of 2000 the number of cell phone users has risen by one million.
Indian telecom sector added a staggering 227.27 million wireless mobile
users in the 12 months between March 2010 and March 2011, while the
overall teledensity has increased to 81.82% as of 30 November 2015, and
the total numbers of telephone phone users (mobile & landline) have
reached 1009.46 million as of May,2015.Now currently telephone
subscriber (mobile & landline) is 1058.01 million (May 2016).

RJIL holds spectrum in 1800 MHz (across 14 circles) and 2300 MHz (across 22
circles) capable of offering fourth generation (4G) wireless services. RJIL plans to
provide seamless 4G services using FDD-LTE on 1800 MHz and TDD-LTE on 2300
MHz through an integrated ecosystem.

"Digital India as company has seen empowers them to fulfil their

aspirations.Reliance JIO has invested over Rs. 2,50,000 crores across the Digital
India pillars," Ambani said, adding: "I estimate Reliance's 'Digital India'
investments will create employment for over 5,00,000 people. " Ambani said the
launch of Digital India initiative was a momentous occasion in an information age
where digitization was changing the way one lives, learns, works and plays. It can
transform the lives of 1.2 billion Indians using the power of digital technology. And
as well as "So 80 percent of the 1.3 billion Indians will have high-speed, mobile
Internet. And by 2017, company would cover 90 percent. And by 2018, all of India
would be covered by this digital infrastructure,"

The Dominant Players

Bharti Airtel --- 23% Market Share

Vodafone India --- 18% Market Share
Idea Cellular --- 15% Market Share
Reliance Communications --- 12% Market Share
BSNL --- 10% Market Share
Aircel --- 8% Market Share
TATA Infocomm --- 7% Market Share
 Others --- 7% Market Share

Vodafone, Idea Cellular launch daily data, unlimited voice plans to

take on Reliance Jio

NEW DELHI: Vodafone and Idea Cellular, Indias second and third-biggest
telecom operators, have come up with new plans with daily data and free
unlimited voice calls for prepaid customers to counter Reliance
Jio Infocomms data-rich offers starting April 1.

Vodafone Indias new Rs 342 plan gives users unlimited calls and 28 GB of
data per month, subject to a limit of 1 GB a day, as per the fair usage
policy, according to text messages sent by the company to some
subscribers.

A Vodafone spokesperson said the company offers various segmented

propositions that are valid only till March 15.

Idea, an Aditya Birla Group telco, is offering unlimited voice and 500 MB of
data a day for 28 days at Rs 348. A company spokeswoman said this offer
is for non-data users with 4G handsets.

Bharti Airtel, the countrys largest telco, had earlier rolled out bundled plans
at Rs 145 and Rs 349 to counter Jios Prime offer. Under these packs,
Bharti Airtel is offering 14 GB of 3G/4G data over a month, bundled with
unlimited voice calls, according to a Credit Suisse note.

Jio has offered free voice and data services since it started operations in
September, helping the new entrant to net 100 million subscribers in record
time. Starting April 1, the companys existing users and those coming on
board in March will get data benefits under 10 plans listed on its Prime
service, while voice calls will continue to be free.

To make its Prime plans more attractive, Jio launched a buy-one-get-one-

free offer on Friday for those recharging before March 31.
Customers recharging with Rs 303 will get an add-on of Rs 201 which will
give them 5 GB of free data. For Rs 499 and above, customers will get a
free add-on of Rs 301 giving them 10 GB of free data.
Jio 4G Free SIM: Expect to face these 6 issues

since September 5, a free Jio 4G SIM is available to anyone who has a 4G-
compatible phone and a valid ID card. Ideally, you are just supposed to visit
a Reliance Digital store or a Reliance Xpress Mini store near your place
and get a SIM. And many are doing so.

But in case you are still on the fence and trying to figure how it all is going
to play out, what kind of service you will get and what is that you can
expect from the Jio SIM, we do have something to share. If you decide to
get the Jio SIM, you will possibly get some awesome internet speed. But at
the same time, you will also face the following issues:

Long wait:

There is a long wait for the Jio SIM and depending on your luck getting the
SIM and then getting it activated may take anything from a few days to a
couple of weeks. Although, if you go to a Jio store where the Aadhar-based
registration and activation is working, you may end up with a working SIM,
according to Reliance, within a few hours. The problem, for now is that this
activation process requires -- yes, you guessed it right -- an Aadhar card.
Also, this mechanism is only available in select stores in Mumbai and Delhi
though Reliance is working to fix it. In normal circumstances, there is a
huge wait. Most likely you will have to leave your number at the store and
once your turn comes -- probably after a few days -- you will have to go
there again to get the SIM. The activation will then take another few days.
On and off connection:

The Jio connection is rather unstable nowadays, more so after the

September 5, possibly due to the rush. If you are stationary, it works well
enough and the signal strength is good. But as soon as you move, it
becomes unstable. It sort of has a mind of its own. as soon as you hit that
send button in the email app, it will vanish, with an exclamation mark
popping up on the network signal icon in the phone. To be fair to Jio, all
networks suffer these kind of issues and for now, the Jio seems particularly
flaky.

Hotspot is a problem:

So you thought that you will get the Jio SIM and use it to create a hotspot.
Well, you can do it. But the speed is not going to be great and once again,
the reliability of the connection is a bit suspicious. Even though the network
will notch up speed of above 20mbps in speed test apps, if you use it for
browsing and downloading etc, the speed will be barely higher than 2mbps.
At times it could be as low as 300kbps to 400kbps. If you use to download
something through torrent, it's slightly better. But on YouTube, not so much.
The hotspot mileage will vary from user to user but one thing is certain, you
would rarely get even half of the speed that the network notches up in
speed test. Although, speed during wee hours (3am-4am type) is much
better.

Voice call issues:

This is already well-reported and I am not even sure if it is a problem with

Jio. The company is at -- a sort of -- war with the existing telecom operators
like Airtel and Vodafone and it seems the way these Jio calls are connected
to numbers that use networks of other operators has some issues. Not sure
whose fault it is but as a consumers, you should be ready to expect some
issues with voice calls on Jio SIM.

SIM card not working:

While theoretically, the Jio SIM is supposed to work in all 4G phones, that
is not the case. In many cases, particularly if your phone is older than 1
year, it is possible that the Jio SIM may not work. This could be due to
several reasons. Maybe the phone is missing right software support for
India's LTE network or maybe it is missing some critical hardware. The
good thing is that because Jio SIM is free, even if it doesn't work in your
phone, you won't lose anything.

App and speed differences:

A mobile network has many nuts and bolts that need to be tuned and we
suspect that Jio is still tuning them, particularly now when millions of people
are using it. This is the reason why the Jio can be fantastic in some apps
but frustratingly slow in some others. It's all sort of random. For example, in
an app like Facebook it will play a video in an awesome way. But in
YouTube it will struggle. At some other point of time, it will all be reverse.
So do expect the network to swing widely.

Generating alternatives
Idea and Vodafone Merger: A saga of becoming Indias Largest
Telecom Company

Case study is an inevitable aspect of MBA programme. The word in itself

speaks about the volume of knowledge which an MBA Aspirant needs to
possess on multi-lateral issues occurring in the business environment.
These industries affect the economy of our nation and hence the growth
and well-being of the business is inter-dependent on them. In addition,
MBA Case Study also helps you gain considerable knowledge that you can
use in the essay writing (WAT) and Group Discussion (GD) round to make
it to the top MBA colleges.

In this article we will be discussing about a huge and an unanticipated

change that is being observed in the telecom industry between two telecom
giants, i.e. Vodafone India and Idea Cellular. Idea cellular which is owned by
Kumar Mangalam Birla have come forward with the proposition to merge
with Vodafone India. This would result in the biggest company considering
the number of subscriber base catered by both the players.

The merger will leave Bharti Airtel off its hook from being the number one
from past 15 years. There are several aspects that are to be looked into
while developing an understanding about the features associated with
merger and the impact it would make on the consumers and the telecom
industry as a whole.
Key Highlights of Vodafone-Idea Merger:

The merger will give a higher stake to the promoters of Idea as compared
to Vodafone India so that in the long run both the companies are able to
gain access to equal hold

1. The first step for AB group would be the acquisition of 4.9 percent of
shares from Vodafone. This would amount to a total of Rs. 3874 crore
wherein each share is worth Rs. 108. This would be helpful in increasing the
share holding capacity of Idea to 26 percent

2. While Vodafone holds 45.1 percent of the shares in the merger, Idea would
be allowed to buy another 9.6 percent but at a cost of Rs. 130 per share in
the period spread over next four years. However, if Idea is unable to come
up equal to the shareholding percentage of Vodafone, it can go forward and
buy the number of shares required further but at the price prevailing in the
market

3. The chairman of the new combined entity would be Kumar Mangalam Birla
while Vodafone would appoint the chief financial officer. The CEO of the new
entity would be named jointly by both the companies under a joint
agreement

4. The merger also gives the promoters of both the entities with a right to
nominate 3 members each for the board. There would be a total of 12
members on the board of which 6 would be independent
Significance of the Merger for Consumers

The merger holds significance for the consumers also, as a rapid change
can be expected in the market organization and the telecom industry
development.
1. The Indian telecom industry would see the domination of three
telecom giants of which Vodafone-Idea would be the largest.
Additionally, Bharti Airtel and Jio have been found as the dominating
counterparts in the telecom industry.

2. The process of branding will be individual for both the companies

have been found to have a complementary nature with respect to
each other.
3. BSNL is the market leader with a 67.7 per cent share followed by
MTNL with 11.5 per cent market share. Next is Bharti Airtel at 10.9%
followed by Tata and Reliance at 5% and 4.1% respectively.
4. Vodafone is investing nearly US$ 3 billion over the next two years in
India in expanding its network infrastructure and distribution channel
in the country, as per Vittorio Colao, CEO, Vodafone Plc.
5. Tata Teleservices plans to set up nearly 4,000 wi-fi hotspots in nine
cities across the country in the next two years.

Impact of Merger on Telecom Industry

There are also several other implications that this merger will bring forth on
the telecom industry.

1. Firstly, there can be initiatives based on the renewal of price

discipline for the disruptive entry by Jio has caused some serious
misbalance.

2. Secondly, the poor financial health of the telecom sector can be

observed and through such mergers there will be infusion of health
and life since India is the fastest growing market in terms of the
subscriber base.

3. Through the merger, Vodafone and Idea will overcome their debts and
large sum of credit will be infused in the system.

4. The deal has also saved both the telecom companies from selling off
their business, as was being planned by them initially and this would
directly impact the quality of services being provided by different
players in the industry.

The merger will surely boost the pace of the telecom sector. It has also
been found that the savings, synergies and also the spectrum will have
substantial impact on the escalating growth. There will be saving of over 60
percent of the operations cost and this will aid in improving the quality and
performance of the service through investments from the saved
money. Enhancement in network infrastructure will be observed while the
operational efficiencies have a chance to reach excellence. Moreover,
the revenue market share is expected to rise for all the locations and the
spectrum of the entity would exceed the initial caps.

We hope that the MBA case study on Vodafone and Idea merger would have
help you acquire knowledgeable insights about the scenario of Indian
telecom industry.

Developing an action plan:

Sophisticated infrastructure
Reliance Jio started its journey from the scratch. It has the state-of-the-art
infrastructure that offers excellent performance at least for the next five
years. Later it will expand the network as per the requirements. Already the
company has invested Rs. One Lakh Crore (1,00,000) for the Reliance Jio
to develop the stronger network.
Other telecom companies like Airtel, Idea, Vodafone are also spending
amounts to upgrade their networks. But they are completely focused on the
feature updates, not for the coverage updates. They have hesitated to
introduce 4G and VoLTE services to all regions in India because of the high
investment requirements.

Maintaining various G is not that easy

If you are Airtel subscriber, you frequently switch to the available 2G or 3G
or 4G network depending on the location you are right now. Providing
multiple networks on single towers is an expensive task for any cellphone
operator. While in the case of Reliance Jio, it only gives us their 4G. There
is no 2G, 3G. The decision to offer only 4G itself benefits both the company
and the customer.
Believe me or not, for telecom companies 4G is cheaper than other
networks. But to offer only 4G Airtel, Vodafone has to upgrade their entire
network by spending huge amounts. So they settled by offering various
networks for various localities.
Spectrum is Reliances weapon
Compared to Airtel Reliance Jio has a less Telecom Spectrum, but even
though the company can utilize it effectively. The company has 850 MHz,
1800 MHz and 2300 MHz spectrum, which the company can ultimately use
for 4G networks. On the other, Airtel & other companies have to split the
available spectrum for various networks.

Modern style of networks

Till now there is no significant developments on how telecom operators run
their networks. But Reliance came with a complete computer-based
network that operates on routers and switches instead of old style telecom
networks.

Largest Fiber Optic network

Fiber Optic network and towers offer higher capacities to the consumers.
Until now in India, only 20% of the mobile towers are connected with Fiber
optic, while in the USA the figure is 80%. Reliance Jio has 2.7 lakh
Kilometers largest fiber network in India. Stronger financial support from the
 parent company Reliance Industries is the other great factor for Reliance
Jio.

So the telecom scenario in India is going to change with the commercial

launch of Reliance Jio, stay tuned for more updates.

Jio Prime Plans Are Available Now

To recall, Reliance Jio had last week disclosed just the new Rs. 303
monthly tariff plan when it announced the subscription. The new Jio Prime
plans are now listed on the company's website and are divided for Postpaid
and Prepaid customers, alongside the regular non-Prime plans.
1. Rs. 149 Jio Prime Recharge Pack 2GB 4G data for 28 days, no
daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); 100 SMSs free per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
2. Rs. 303 Jio Prime Recharge Pack 28GB 4G data for 28 days, 1GB
daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
3. Rs. 499 Jio Prime Recharge Pack 56GB 4G data for 28 days, 2GB
daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
4. Rs. 999 Jio Prime Recharge Pack 60GB 4G data for 60 days, no
daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
5. Rs. 1,999 Jio Prime Recharge Pack 125GB 4G data for 90 days, no
daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
6. Rs. 4,999 Jio Prime Recharge Pack 350GB 4G data for 180 days,
no daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
7. Rs. 9,999 Jio Prime Recharge Pack 750GB 4G data for 360 days,
no daily FUP limit; Free unlimited voice calls (Local+STD, roaming, to all
operators); Unlimited free SMSs per day (Local+STD, on roaming, to all
operators); Jio Apps subscription
Non-prime plans have the same tariffs, however, do not come with the
same benefits. So for example, if you're a Prime subscriber then a Rs. 19
one-day plan gets you 200MB data, but, non-Prime subscribers get just
100MB of data.

FINDINGS
The following are the findings of the study.

1. While conducting the survey, I found that most of 71.23% respondents

are satisfied with Reliance JIO, and 29.77% of respondents are not
satisfied. Because still they have network problem in deep rural areas.

2. Reliance JIO has wide market captured in Muradnagar.LYF handsets are

highly demanded in the market by its customers.

3. Most of the customers are preferred to buy and utilize the LYF handsets
because its demand is very high in the area of Muradnagar.

4. Customers are satisfied the 4G unlimited services as comparison to

others services.

5. Reliance JIO is the market leader in Muradnagar areas, all the

customers are preferred its products & services.

6. Reliance JIO is enhanced the potential market share in Muradnagar.

7. Highly competition among other mobiles Samsung, Redmi, HTC. But

LYF handsets are more preferred by the customers.
8. Wide network coverage is available in Muradnagar areas.

9. LYF handsets are highly selling products in Muradnagar markets.

Because unlimited 4G schemes are considered by customers.

At last it can be said that there are a lot of scope of Reliance jio market in
near future.

CONCLUSION

Reliance JIO has become a very successful brand in India & providing
customer satisfaction is to be there main motive.It provides unlimited free
calling and data services & SMS on the move as people are more
dependent on it in their daily lives like wide network coverage and good 4G
services.Because 3G services was unable to meet out customer needs and
wants.Thats why 4G has been evolved for Indian customers.

Reliance JIO possesses congestion free & wide network coverage,

attractive 4G schemes & customer services as well as lifetime roaming
free services.

Providing customer satisfaction is the most crucial step of the company as

they are to be satisfied and provides Internet access on the move such as
Wide network coverage and good 4G services as they are important and
technology advanced stuff required by almost everybody in todays
environment,

Reliance JIO is a home brand company and a very emerging brand in

India and will be successful in overseas market in upcoming years. It
possesses congestion free & wide network, attractive 4G schemes &
customer services to cover one of the widest areas.

From the details it can be concluded that 80% of Reliance JIO users
preferred to remain with Reliance JIO and fully stisfied. Also good number
of customers who are willing to switch from their respective subscribers
showed interest in Reliance JIO.Reliance JIO is capturing the wide area of
Indian markets increasingly day by day.Hence, these statistics imply a
bright future for the company.It can be said that in near future, the company
will be booming in the telecom industry.