Escolar Documentos
Profissional Documentos
Cultura Documentos
High performance work systems, employee well-being, and job involvement: an empirical study
Liang-Chih Huang David Ahlstrom Amber Yun-Ping Lee Shu-Yuan Chen Meng-Jung Hsieh
Article information:
To cite this document:
Liang-Chih Huang David Ahlstrom Amber Yun-Ping Lee Shu-Yuan Chen Meng-Jung Hsieh , (2016),"High performance work
systems, employee well-being, and job involvement: an empirical study", Personnel Review, Vol. 45 Iss 2 pp. -
Permanent link to this document:
http://dx.doi.org/10.1108/PR-09-2014-0201
Downloaded on: 04 February 2016, At: 09:59 (PT)
References: this document contains references to 0 other documents.
To copy this document: permissions@emeraldinsight.com
The fulltext of this document has been downloaded 15 times since 2016*
Users who downloaded this article also downloaded:
Unai Elorza, Christopher Harris, Aitor Aritzeta, Nekane Balluerka, (2016),"The effect of management and employee
perspectives of high-performance work systems on employees discretionary behaviour", Personnel Review, Vol. 45 Iss 1 pp.
121-141 http://dx.doi.org/10.1108/PR-07-2014-0167
Personnel Review 2016.45.
Access to this document was granted through an Emerald subscription provided by emerald-srm:486125 []
For Authors
If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service
information about how to choose which publication to write for and submission guidelines are available for all. Please
visit www.emeraldinsight.com/authors for more information.
About Emerald www.emeraldinsight.com
Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of
more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online
products and additional customer resources and services.
Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication
Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.
Abstract
Purpose Given the importance of high performance work systems (HPWS) with respect to
firm competitive advantage, this paper holds that the contribution of HPWS toward the desired
outcomes for organizations may depend significantly on employee job involvement.
Underpinning the argument of happy workers being productive, the purpose of this paper is to
propose the critical mediator of employee well-being to explain the hypothesized multilevel
relationship between HPWS and job involvement.
Design/methodology/approach The authors distributed questionnaires to the target
participants. Data collected from 451 employees and 50 HR managers/professionals of 50 firms
in the three major industrial categories of manufacturing, finance, and service in Taiwan.
Findings This study identifies the significance of employee well-being by incorporating the
theories of planned behavior and positive psychology and provides empirical evidence for the
cross-level influence of HPWS on employee well-being and job involvement.
Originality/value This study incorporates the perspective of positive psychology as an
important addition to research on SHRM and performance by highlighting employee well-being
as a key mediator of SHRM and job involvement.
Personnel Review 2016.45.
Introduction
It is well understood that human resource management (HRM) plays a major role in
enhancing the performance of employees and organizations (Becker and Huselid, 1998;
Pfeffer, 2007). Findings from a range of countries have demonstrated that how people are
managed impacts product quality, profitability, productivity, and total return to shareholders
in organizations (Appelbaum et al., 2000; Becker and Huselid, 1998; Cascio, 2006; Pfeffer,
1998; Shaw, 2006). In exploring the connection between HRM and employee performance,
Sun et al., 2007; Townsend et al., 2011). HPWS are typically defined as a coherent set of
human resource management (HRM) practices that improve firm performance by promoting
employee commitment to and involvement in their jobs and the goals of the organization
(Farndale et al., 2011; Guthrie, 2001; Kroon, 2009; Sun et al., 2007; Way, 2002). Compared
1
to traditional HRM practices, HPWS have been shown to be effective in improving employee
and firm performance in a variety of organizational and cultural settings (Gong et al., 2009;
Wei and Lau, 2010). While HPWS are crucial to organization performance, recent work has
suggested the key mechanism of employee behavior and performance that influence HPWSs
effect on organization performance varies with employee reaction toward the HPWS
(Fishbein and Ajzen, 1975; Macky and Boxwell, 2008; Wright and McMahan, 1992). In
general, employee motivation as shaped by HPWS, is based on direct incentives for certain
work behaviors (Kozlowski and Klein, 2000; Selden, 2013). However, research in positive
psychology suggests that happy people develop themselves and bring constructive influence
to individuals, families and communities around them (Compton, 2005, Galabova, 2013;
Ryan and Deci, 2001; Seligman and Csikszentmihalyi, 2000). In a broad sense, happy people
can be found and nurtured (Staw and Wright, 1999), yet questions of how organizations can
enhance employee happiness for better performance have been relatively less explored
It was long thought that there was little confirmative connection between employee
satisfaction and performance (e.g. Judge et al., 2001; Tomaevic et al., 2014; Vroom, 1969),
but new research has found that happy employees are more involved in work roles and have
higher job satisfaction (Cambr et al., 2012; Diener, 2000; Harrison et al., 2006; Seligman
and Csikszentmihalyi, 2000; Taris and Schreurs, 2009). For example, in Fortunes annual list
of the 100 Best Companies to Work For (Grant et al., 2007), the American Psychological
Association (2014), and the Great Place to work Institute (2014) all indicated that employers
believe in the importance of making employees happy and are expending more effort on it.
2
Similarly, a recent poll conducted every year in Taiwan by the magazines Cheers and
CommonWealth also indicated that making employees happy is the key factor leading to
recognition the best employer (Cheers, 2001; CommonWealth, 2007). Much evidence
indicates the significance of employees happiness for individuals and organizations (Fisher,
2010) that brought into a growing interest of well-being that consists a comprehensive
concept of happiness as well as life and job satisfaction (Ryan and Deci, 2001). Given the
behavior?
Focusing on this key question, we argue that HPWS directly affects employee perception of
well-being and also, employee well-being plays a key role fostering employee motivation
Personnel Review 2016.45.
performance was thought to be connected in that employees would put more time and effort
on their own jobs, as namely, job involvement (Lodahl and Kejner, 1965). Considering
employee job involvement is important in fostering both individual performance and firm
performance, this study adopted job involvement as the outcome variable of interest in terms
perspective calling not only for consideration of employee perception and attitude, but also
responds to Van De Voorde, Paauwe and Van Veldhovens (2012) call for studies that examine
3
We achieve this integration by utilizing the theories of planned behavior and positive
psychology to identify the effect of HPWS on employee well-being as well as the key
mechanism between HPWS and job involvement through employee well-being. This study
thus departs from much current SHRM studies, which either emphasize enhancing employee
performance (Batt, 2002; Lertxundi and Landeta, 2011; Wright et al., 2005) or emphasizing
the factor influencing employee well-being from considering individual factors (i.e., Lapierre
and Allen, 2006; Schaufeli et al., 2008). Specially, we examine the ways in which HPWS
We test our hypotheses by collecting survey data from Taiwan. Taiwan is selected for
(Ahlstrom et al., 2014). Moreover, HR has recently started to get more attention in East Asia
as more firms in the region have started to adopt SHRM (Ahlstrom et al., 2001; Cooke, 2012;
Cooke et al., 2011; Uen et al., 2012). In this regard, employers in Taiwan are placing more
for building a happy working environment (Ahlstrom et al., 2001; Liu et al., 2013) which
4
Overall, this article makes three contributions to research in human resources. First, we
research on SHRM and performance to identify HPWS as key practices for organizations to
enhance employee perception of well-being. The main argument in SHRM studies suggest
theoretical lens of planned behavior (Fishbein and Ajzen, 1975; Ajzen, 1991). Thus, this
well-being is able to strengthen the employee attitude and enhance employee involvement in
their work roles (Lepak et al., 2006; Liao et al., 2009). Moreover, this study also brings
positive psychology into organization studies and further supports the growing evidence
while explaining a key mechanism regarding HPWS and employee job involvement (Ramlall,
2008).
Second, this study contributes empirically by collecting data in Taiwan, thus adding to
ethnic Chinese economy (Ahlstrom et al., 2004; Ahlstrom et al., 2010). Distinct from an
earlier line of related research (Wood and de Menezes, 2011), this study is the first to provide
empirical evidence regarding the relationship between HPWS and employee well-being by
perception of well-being. The empirical evidence in this study also supports the point that
well-being is not only important in a social context, but also in organizations. Finally, this
The results not only enrich employer awareness of enhancing employee perception of
well-being (Zelenski et al., 2008) but also provide a practical reference for organizations to
5
Theory and Hypotheses
Employee well-being
which people become more efficacious (Bandura, 1986; Seligman and Csikszentmihalyi,
2000). This line of work emphasizes ones psychological and cognitive perception in order to
fully understand the level of well-being and its influence on that persons life (Taylor and
concept of happiness (Ryan and Deci, 2001; Waterman, 1993), and represents an evaluation
of ones life, including life satisfaction and positive affect (Lu, 2001). Employee well-being,
has recently been receiving more attention from employers (Grant et al., 2007). Earlier
studies suggested that employee well-being as the job related mental health indicator (De
Personnel Review 2016.45.
Jonge and Schaufeli, 1998). Diener (2000) further argued that employee well-being could
also be related to satisfaction with work domain. That is, employee well-being is closely
associated with job satisfaction, life satisfaction, positive emotion, and quality-of-work life
employee well-being is defined broadly as the overall evaluation of ones life, as the overall
quality of an employees experience and functioning at work, including life satisfaction and
positive affect which influence individual performance (Grant et al., 2007; Li et al., 2014; Lu,
indicate that both management and employees alike believe that happier and healthier
employees increase their effort, contributions, and productivity (Fisher 2003; Galavoba and
6
Mckie, 2013; Taris and Schreurs, 2009). In broad sense, employee well-being consists not
only of employee happiness, but also satisfaction and quality toward life and work.
Consistent with these trends, extensive evidence from past studies indicate that employee
absenteeism, turnover and discretionary effort (Spector, 1997) and increasing organizational
citizenship (Podsakoff et al., 2003) as well as job performance (Cropanzano and Wright, 2001;
Judge et al., 2001). Earlier studies also suggest some influencing factors to employee well-
being, most of which emphasize individual factors such as job stress, personality and work-
family balance (Lapierre and Allen, 2006; Schaufeli and Taris, 2008) or job characteristics
such as job demand (De Jonge and Schaufeli, 1998; Macky and Boxall, 2008). Although
those studies add to our understanding of why employees may (or may not) have a high
Personnel Review 2016.45.
The study of HPWS has been important in HRM in the last two decades (Bamberger and
Meshoulam, 2000). Studies in human resources have often suggested that essentially, HR
systems are either oriented toward high performance through investment in employees or
toward a more administrative or controlling purpose to for managing employee relations and
other personnel issues (Ackers and Wilkenson, 2003; Boxwell and Macky, 2007; Guthrie,
2001; Kim et al., 2010; Lepak et al., 2006; Vo and Batram, 2012). HPWS have been shown to
be more effective than basic, traditional HRM practices in helping firms elicit improved
individual productivity and firm performance in various contexts (Gong et al., 2006; Wei and
Lau, 2010). Based on earlier HPWS studies, this study defines HPWS as a comprehensive
7
of single practice (Sun et al., 2007), and as systematic perspectives noted, the bundled
practices will have synergetic effects over and above practices implemented in isolation
(Rock and Palmer, 1990). Thus, this study therefore adopted systematic approach to discuss
(Boxwell and Macky, 2009; Sun et al., 2007; Wright et al., 2005). However, conceptually
organizational performance does not stem from the HR practices themselves but rather from
the human efforts that result (Barney and Wright, 1998; Way, 2002). That is, HR systems are
effective to the extent that they help to positively affect employees and inspire them to
Theory of Planned Behavior (Fishbein and Ajzen, 1975), several researchers also suggest that
contribute (Combs et al., 2006; Delery and Shaw, 2001; Lepak et al., 2006; Liao et al., 2009;
Sun et al., 2007). For example, SHRM theory asserts that HPWS increase employees
knowledge, skills, and abilities (KSAs), empowers employees to leverage their KSAs for
organizational benefit, and increases their motivation to do so (Delery and Shaw, 2001) that
foster greater job satisfaction, lower employee turnover, higher productivity, and better
HPWS have also been thought to foster the development of desired behaviors in employees
by providing direct incentive and rewards to foster employee performance (Fishbein and
Ajzen, 1975). Sun and colleagues (2007) also indicated HPWS signal a long-term investment
in employees so that they can obtain the resources from employers. Earlier work also
suggests that people are motivated to obtain, maintain, and preserve those resources that they
deem valuable (Hobfoll, 2001; Wright and Hobfoll, 2004). Resources may also be
8
categorized as internal or external (Hobfoll, 1989). Internal resources are those possessed
by the self or are within the domain of the self, such as self-esteem, skills, and optimism,
while external resources are not possessed by the self, but are external to it, including
social support, employment, and status (Hobfoll, 1989). Wright and Hobfoll (2004) highlight
the importance of motivation for decisions involving how employees acquire, maintain and
foster the necessary resources to both meet their current work demands and to help guard
against further resource depletion. When individuals are able to acquire and maintain the
necessary resources to achieve success, they tend to adapt and cope with the job and
environment more easily and perceive higher sense of well-being. Wright and Hobfoll (2004)
suggested that providing work-related resources such as high levels of cognitive and
emotional attachment to ones job are important to the perception of employee well-being
Personnel Review 2016.45.
(Westman et al., 2005; Wright and Bonett, 2007). In addition, employees can acquire and
maintain work-related resources from HPWS, they are more likely to perceive higher degree
Job Involvement
The concept of job involvement was firstly introduced by Lodahl and Kejner (1965), and it
has received considerable attention since in in the field of organizational behavior and
occupational psychology. Job involvement can be simply defined as the degree to which one
values and identifies with his/her current job (Kanungo, 1982; Lodahl and Kejner, 1965;
Riipinen, 1997). With higher degrees of job involvement, individuals would put more time
Previous studies have demonstrated several individual and organizational factors that
could significantly affect ones state of job involvement, especially when the core concept of
9
job involvement is identified as a cognitive state of the individual (Brown, 1996). For
example, Lodahl and Kejner (1965) proposed the perspective of ego involvement in work in
arguing that when there is a good relationship between managers and employees, along with
the explicit encouragement and support from leaders as well as colleagues, higher degrees of
The relationship between employee well-being and job involvement has seldom been
studied in spite of the importance of both variables to HR. By emphasizing employee well-
being, it is both the subjective perception and the presence of emotion one shows at their
work. Thus, a link between employee well-being and job outcomes, such as job attitude, has
been established (Brunetto et al., 2012). Previous studies regarding job involvement have
Personnel Review 2016.45.
recognized it as the concept of work attitude and have put a lot of emphases on employees
themselves, intending to comprehend the underlying factors that would motivate employees
to put more efforts and time into their work (Galunic and Anderson, 2000; Nasurdin et al.,
2005; Riipinen, 1997). It is believed that when employees are happy and satisfied with their
workplace including the work itself as well as the surrounding environment, they would show
higher levels of job involvement. Earlier studies suggested that people with higher well-being
tend to put more efforts and engage more on their pursuit goals (Schaufeli et al., 2008).
Zelenski and colleagues (2008) also hold that happier workers tend to be more productive. In
this vein, employees would like to put more effort in their work roles when they have a
and Ajzen, 1975). SHRM studies indicated, for example, that organizations are able to
1
0
encourage employees to identify with the goals of organization and to exert effort to achieve
them through HR systems which was based on the theory of planned behavior (Fishbein and
Ajzen, 1975; Wright and McMahan, 1992). Following this reasoning, the extensive evidences
also support the relationship between HPWS and job involvement (i.e., Boon et al., 2007;
Wood and colleagues (2012) study further provides evidence regarding the mediation
of well-being, suggesting that the relationship between organizational practices and employee
performance could be better managed via emphasizing well-being. When employees are able
to acquire resources to achieve their goal from HPWS, they tend to feel happier and foster
their motivation to perform in an organization (Wright and Hobfoll, 2004). More important,
Personnel Review 2016.45.
positive psychology holds that happy people can nurture the qualities that lead to greater
fulllment for themselves and bring constructive encouragement to people around them
(Compton, 2005; Seligman and Csikszentmihalyi, 2000). Following this line of work, we
incorporate the theory of planned behavior and positive psychology to argue that HPWS
nurtures employee well-being which in turn fosters their motivation to achieve key desired
Hypothesis 3: Employee well-being mediates the relationship between HPWS and job
involvement.
Methods
In this study HPWS are treated as the organization-level variable, and employee well-being
as well as job involvement are the individual-level variables in this study. The research
Participants
10
This study sought to determine the relationship among HPWS, employee well-being and job
companies in Taiwan. Taiwan represents a good strategic research site to assess management
interventions given the effective commercial reforms enacted there over the past two decades
(Bijker et al., 2012; Liu et al., 2013). The participating companies were selected from the top
500 organizations in manufacture and service industry and top 100 finance firms listed in the
current employees who have at least one year of service in his/her current organization.
Employees were selected randomly by researchers from the qualified employees list provided
from HR department in each firm. At least one HR professional and 10 employees in each
Personnel Review 2016.45.
Procedure
(i.e., manufacturing, service, and finance industry) and asked for their participation. As a
result, 54 companies agreed to join the survey, and we later distributed survey package to
each participating company. Each survey package contained two separate questionnaires
each questionnaire explained the objective of the survey and assured respondents of the
confidentiality of their responses and the voluntary nature of participation in the survey. For
provide data on HPWS. The employee questionnaire was administered to provide data of
employee well-being and job involvement. Completed questionnaires were returned sealed in
self-addressed envelopes.
11
rates of 94 percent. After deleting one company case with 10 employee cases that had
uncompleted questionnaires and other 48 employees cases who did not meet the requirement
of year of service, we had a final 50 company cases and 451 employee cases that are ranged
Measures
HPWS
We adopted Sun, Aryee and Law (2007) 27-item HPWS scale in this study. SHRM
researchers suggested that systematic HR practices rather than single, isolated practices,
constitute the appropriate level of analysis (Becker and Huselid, 1998). Following Sun and
measure of an HR system (Batt, 2002; Guthrie, 2001). A high score on this measure indicates
Personnel Review 2016.45.
a relatively intensive use of and investment in HPWS. The overall scale reliability was
.76.
Employee well-being
We adopted Hills and Argyles (2002) The Oxford Happiness Questionnaire (OHQ) to
measure employee well-being in this study. There are total 29 items in OHQ. The scale
Job involvement
involvement in this study. Ten items are included in JIQ scale. The scale reliability was
.87.
Control Variables
12
We controlled employees year of service at the individual level of analysis because it might
influence employees perception of job satisfaction and job performance (Bradley and
13
Roberts, 2004). Employees self-reported their year of service in the questionnaire.
We controlled company size at the organizational level of analysis. Company size was
included as a control variable because larger organizations may be more likely to implement
company size was collected from HR manager or professional, and was measured as the
natural log of the number of full-time employees. All scale items are rated by using 6-point
Likert Scale. The response options ranged from 1 (strongly disagree) to 6 (strongly agree).
Results
Personnel Review 2016.45.
The means, standard deviations, and correlations for all variables are shown in Table 1.
Because HPWS, employee well-being and job involvement are considered to be on different
levels of variables, we utilized Hierarchical Linear Modeling (HLM) (Raudenbush and Bryk,
2002) for analyses. The hypothesis tests modeled individual-level variability in job
involvement; therefore, the fixed effects at level 2 were employed for all coefficients except
involvement, we specified the random effects for the intercept (e.g., Anand et al., 2010).
Following Hofmann and Gavin (1998), we used grand mean centering for all independent
variables at level 1. The results suggested that all variables of interest are significantly
correlated. As shown in the Table 1, employee well-being ( = .19, p < .01) were positively
14
We followed the procedure recommended in Bryk and Raudenbush (1992) and performed an
ANOVA using a two-level null HLM analysis (for Level 1, n=451; for Level 2, n=50), with
employee individual perception of job involvement as the outcome variable. The results
showed that the within-group variance estimate was .41 and the between-group variance
estimate was .03 (p < .001). This indicated that 6.8% of variance in employee perception of
job involvement resided between employee groups, whereas 93.2% of the variance resided
to employee well-being (01 = .12, p < 0.05) which supported Hypothesis 1. In addition,
Personnel Review 2016.45.
results in Model 2 of Table 3 also showed that HPWS is significantly related to job
involvement (01 = .13, p < 0.05) which is consistent with earlier studies.
to test this hypothesis. Results indicated that employee well-being are positively related to job
The earlier analyses supported the relationship among HPWS, employee well-being and job
and Kennys (1986) suggestions to implement mediating effect analysis. Comparing Model 2
to Model 3 of Table 3, we found that the effect of HPWS on job involvement significantly
15
dropped from .13 (p < .05) to .10 (p < .10) which supported the hypothesized mediating effect
of employee well-being (Hypothesis 3). We further employed Preacher, Zyphur and Zhang
(2010) suggestions to estimate indirect effects. The results indicated that employee well-
being has the mediation effect (confidence interval, .005 - .058) between the relationship of
Discussion
Contributions
In response to Van De Voorde and colleagues (2012) call to illuminate the HR practices that
affect employee well-being, this study was able to make several theory, empirical and
practical contributions. In terms of theory, we argue that (1) HPWS positively influences
Personnel Review 2016.45.
employee well-being and (2) HPWS positively affect employee job involvement through the
incorporating the theory of planned behavior and positive psychology. The main argument
from SHRM studies suggests that HR systems work effectively on employee performance by
facilitating employee motivation (Fishbein and Ajzen, 1975; Lepak et al., 2006). Thus, this
study adds our understanding to identify HPWS as the crucial practices to enhance employee
well-being. This study further adds the new perspective of positive psychology in
analysis of the relationship between HPWS, employee well-being and employee job
involvement.
16
In terms of empirical contributions, by collecting survey data from 50 companies in
Although previous studies have suggested the influences of HPWS on both organizational
(Becker et al., 2001) and individual performance (Barling et al., 2003; Wood et al., 2011), the
effects of HR practices on employee well-being have been inconsistent (Van De Voorde et al.,
2012). We provide the empirical evidence of positive relationship between HPWS and
Chinese society (Uen et al., 2012). As employers in Taiwan are more attentive to the building
of a happy working environment, this study can substantially add our understanding of the
Personnel Review 2016.45.
provided also support the importance of employee well-being in an important East Asian
economy where employee satisfaction and happiness have only recently become important
HPWS not only enhance employees performance but also create a better working
environment to provide required work-related resource for employees, which in turn foster
higher employee well-being from happy and high satisfactory workers in an organization.
The results also implied the significant influence of employee well-being suggesting
organizations put more attention on the related issue in an organization. In addition, earlier
line of work hold the idea that happy workers really are more productive workers (Harrison et
al., 2006; Schleicher et al., 2004). To examine this idea and extend the previous line of
researches, this study consistently shows the crucial roles of employee well-being in an
organization context. The results suggested that employee well-being is important forming
17
Limitations and Future Research
Certain limitations and avenues for future research should be noted. First, a moderately-sized
sample resulted from the strict criteria may limit the contribution of this study. However, the
hypotheses were all supported, showing that it still has substantial implications with
substantive effects. Future research can try to validate the results with a larger sample size. In
addition, the sample was collected in Taiwan because employers in Taiwan are getting more
attention on employee well-being (Cheers, 2001; CommonWealth, 2007). Recent studies also
indicated that the organizations in Mainland China have become increasingly attractive as the
economy there develops and foreign investment continues to come in (Cooke, 2012; Xiao and
Cooke, 2012). The recent extensive evidence suggests that employee well-being is relatively
Personnel Review 2016.45.
crucial in Chinese organizations (Liu et al., 2010; Siu et al., 2007). This study provides
further insight into HR related issues in ethnic Chinese communities in that region. Future
research can implement the investigation in the major developed cities in China (e.g. Beijing,
well-being and job involvement. Though all hypotheses were supported, this study might
neglect other important outcome variables as well as important moderators. Happy workers
are suggested to bring out the constructive influence to colleagues and organization (Farh et
al., 2007; Meyer and Maltin, 2010). The extended line of this research can consider other
citizenship behavior and explore the possibility of organizational level moderators such as
18
Finally, this study adopts employee well-being based on employee subjective
psychological well-being (Diener, 2000; Hills and Argyle, 2002). As Grant and colleagues
(2007) suggested different aspects of employee well-being should be considered in this line
of study. For instance, Grant and colleagues (2007) suggested that employee perception of
well-being. Future research can take into different aspects of employee well-being to provide
a holistic view of employee well-being to add more understanding in this field in terms of
HPWS and positive psychologys role in enhancing employee and firm performance.
Personnel Review 2016.45.
Conclusion
Discussing the cross-level influence of HPWS on employee well-being and job involvement,
our findings supported all hypothesized relationships, and also identified the key practices of
HPWS for its influence on employee well-being and the mediating effect of employee well-
being. In addition, the results implied that organizations can create improved working
To that end, this study made several theory, empirical, and methodological contributions as
well as some practical suggestions organizations. It adds to the research that increasingly
shows that satisfied employees are more productive. Employee well-being counts, and it can
19
References
21
Compton, W.C. (2005), An Introduction to Positive Psychology, Wadsworth Publishing,
Connecticut, U.S.A.
Cooke, F.L. (2012), "The globalization of Chinese telecom corporations: Strategy, challenges
and HR implications for host countries", International Journal of Human Resource
Management, Vol. 23 No. 9, pp. 1832-1852.
Cropanzano, R. and Wright, T. (2001), "When a happy worker is really a productive
worker: A review and further refinement of the happy-productive worker thesis",
Consulting Psychology Journal: Practice and Research, Vol. 53 No. 3, pp. 182-199.
De Jonge, J. and Schaufeli, W.B. (1998), "Job characteristics and employee well-being: A
test of Warr's Vitamin Model in health care workers using structural equation modelling",
Journal of Organizational Behavior, Vol. 19 No. 4, pp. 387-407.
Delery, J.E. and Shaw, J.D. (2001), "The strategic management of people in work
organizations: Review, synthesis, and extension", Review in Personnel and Human
Resources Management, Vol. 20 No. pp. 165-197.
Diener, E. (2000), "Subjective well-being: The science of happiness and a proposal for a
national index", American Psychologist, Vol. 55 No. 1, pp. 34-43.
Diener, E., Suh, E.M., Lucas, R.E. and Smith, H.L. (1999), "Subjective well-being: Three
Personnel Review 2016.45.
20
Grant, A.M., Christianson, M.K. and Price, R.H. (2007), "Happiness, health, or relationships?
Managerial practices and employee well-being tradeoffs", The Academy of Management
Perspectives, Vol. 21 No. 3, pp. 51-63.
Great Place to Work Institute (2014), "Future 100 Best Companies to Work for 2014",
available at: http://www.greatplacetowork.net/ (accessed 04 Jun, 2014).
Guthrie, J.P. (2001), "High involvement work practices, turnover and productivity: Evidence
from New Zealand", Academy of Management Journal, Vol. 44 No. pp. 180-190.
Harrison, D., Newman, D. and Roth, P.L. (2006), "How important are job attitudes? Meta-
analytic comparisons of integrative behavioral outcomes and time sequence", Academy
of Management Journal, Vol. 49 No. 2, pp. 305-325.
Harrison, D.A., Newman, D.A. and Roth, P.L. (2006), "How important are job attitudes?
Meta-analytic comparisons of integrative behavioral outcomes and time sequences",
Academy of Management Journal, Vol. 49 No. 2, pp. 305-325.
Hills, P. and Argyle, M. (2002), "The Oxford Happiness Questionnaire: a compact scale for
the measurement of psychological well-being", Personality and Individual Differences,
Vol. 33 No. pp. 1073-1082.
Hobfoll, S.E. (1989), "Conservation of resources: A new attempt at conceptualizing stress",
Personnel Review 2016.45.
21
Kozlowski, S.W.J. (Eds.), Multilevel theory, research, and methods in organizations:
Foundations, extensions, and new directions, Jossey-Bass, San Francisco, CA, US, pp.
3-90.
Kroon, B., Van de Voorde, K. and van Veldhoven, M. (2009), "Cross-level effects of high-
performance work practices on burnout: Two counteracting mediating mechanisms
compared", Personnel Review, Vol. 38 No. 5, pp. 509-525.
Lapierre, L.M. and Allen, T.D. (2006), "Work-supportive family, family-supportive
supervision, use of organizational benefits, and problem-focused coping: implications for
work-family conflict and employee well-being", Journal of occupational health
psychology, Vol. 11 No. 2, pp. 169.
Lepak, D.P., Liao, H., Chung, Y. and Harden, E.E. (2006), "A conceptual review of human
resource management systems in strategic human resource management research",
Research in Personnel and Human Resource Management, Vol. 25 No. pp. 217-271.
Lertxundi, A. and Landeta, J. (2011), "The moderating effect of cultural context in the
relation between HPWS and performance: an exploratory study in Spanish multinational
companies", The International Journal of Human Resource Management, Vol. 22 No. 18,
Personnel Review 2016.45.
pp. 3949-3967.
Li, Y., Ashkanasy, N.M. and Ahlstrom, D. (2014), "The rationality of emotions: A hybrid
process model of decision-making under uncertainty", Asia Pacific Journal of
Management, Vol. 31 No. 1, pp. 293-308.
Liao, H., Toya, K., Lepak, D.P. and Hong, Y. (2009), "Do they see eye to eye? Management
and employee perspectives of high-performance work systems and influence processes on
service quality", Journal of Applied Psychology, Vol. 94 No. pp. 371-391.
Liu, J., Siu, O.L. and Shi, K. (2010), "Transformational Leadership and Employee Well
Being: The Mediating Role of Trust in the Leader and SelfEfficacy", Applied Psychology,
Vol. 59 No. 3, pp. 454-479.
Liu, Y., Wang, L., Zhao, L. and Ahlstrom, D. (2013), "Board turnover in Taiwans public
firms: An empirical study", Asia Pacific Journal of Management, Vol. 30 No. 4, pp.
1059-1086.
Lodahl, T.M. and Kejner, M. (1965), "The definition and measurement of job involvement",
Journal of Applied Psychology, Vol. 49 No. 1, pp. 24-33.
Lu, L. (2001), "Understanding happiness: A look into the Chinese folk psychology", Journal
of Happiness Studies, Vol. 2 No. pp. 407-432.
Macky, K. and Boxall, P. (2008), "High-involvement work processes, work intensification
and employee well-being: A study of New Zealand worker experiences", Asia Pacific
Journal of Human Resources, Vol. 46 No. 1, pp. 38-55.
22
Messersmith, J.G., Patel, P.C. and Lepak, D.P. (2011), "Unlocking the Black Box: Exploring
the Link Between High-Performance Work Systems and Performance", Journal of Applied
Psychology, Vol. 96 No. 6, pp. 1105-1118.
Meyer, J.P. and Maltin, E.R. (2010), "Employee commitment and well-being: A critical
review, theoretical framework and research agenda", Journal of Vocational Behavior, Vol.
77 No. 2, pp. 323-337.
Nasurdin, A.M., Jantan, M., Wong, W.P. and Ramayah, T. (2005), "Influence of employee
involvement in total productive maintenance practices on job characteristics", Gadjah
Mada International Journal of Business, Vol. 7 No. 3, pp. 287-300.
Podsakoff, P.M., Mackenzie, S.B. and Podsakoff, N.P. (2003), "Common Method Biases in
Behavioral Research: A Critical Review of the Literature and Recommended Remedies",
Journal of Applied Psychology, Vol. 88 No. 5, pp. 879-902.
Preacher, K.J., Zyphur, M.J. and Zhang, Z. (2010), "A general multilevel SEM framework for
assessing multilevel mediation", Psychological Methods, Vol. 15 No. pp. 209-233.
Ramlall, S.J. (2008), "Enhancing employee performance through positive organizational
behavior", Journal of Applied Social Psychology, Vol. 38 No. 6, pp. 1580-1600.
Personnel Review 2016.45.
Ramsay, H., Scholarios, D. and Harley, B. (2000), "Employees and HighPerformance Work
Systems: Testing inside the Black Box", British Journal of industrial relations, Vol. 38 No.
4, pp. 501-531.
Raudenbush, S.W. and Bryk, A.S. (2002), Hierarchical linear models: Application and data
analysis methods, Sage Publications, Thousand Oaks.
Riipinen, M. (1997), "The relationship between job involvement and well-being", The
Journal of Psychology, Vol. 131 No. 1, pp. 81-89.
Rock, I. and Palmer, S. (1990), "The legacy of Gestalt psychology", Scientific American, Vol.
263 No. 6, pp. 84-90.
Ryan, R.M. and Deci, E.L. (2001), "On happiness and human potentials: A review of
research on hedonic and eudaimonic well-being", Annual review of psychology, Vol. 52
No. 1, pp. 141-166.
Schaufeli, W.B., Taris, T.W. and Van Rhenen, W. (2008), "Workaholism, Burnout, and
Work Engagement: Three of a Kind or Three Different Kinds of Employee Wellbeing?",
Applied Psychology, Vol. 57 No. 2, pp. 173-203.
Schleicher, D.J., Watt, J.D. and Greguras, G.J. (2004), "Reexamining the job satisfaction-
performance relationship: the complexity of attitudes", Journal of Applied Psychology,
Vol. 89 No. 1, pp. 165.
Selden, S., Schimmoeller, L. and Thompson, R. (2013), "The influence of high performance
work systems on voluntary turnover of new hires in US state governments", Personnel
Review, Vol. 42 No. 3, pp. 300-323.
23
Seligman, M.E.P. and Csikszentmihalyi, M. (2000), "Positive psychology: An introduction",
American Psychologist, Vol. 55 No. 1, pp. 5-14.
Siu, O.l., Lu, C.q. and Spector, P.E. (2007), "Employees Wellbeing in Greater China: The
Direct and Moderating Effects of General Selfefficacy", Applied Psychology, Vol. 56 No.
2, pp. 288-301.
Spector, P.E. (1997), Job satisfaction: Application, assessment, causes, and consequences,
Sage.
Staw, B. and Wright, T.A. (1999), "Affect and favorable work outcomes: Two longitudinal
tests of the happy-productive worker thesis", Journal of Organizational Behavior, Vol. 20
No. pp. 1-23.
Subramony, M. (2009), "A metaanalytic investigation of the relationship between HRM
bundles and firm performance", Human Resource Management, Vol. 48 No. 5, pp. 745-
768.
Sun, L., Aryee, S. and Law, K. (2007), "High performance human resource practices,
citizenship behavior, and organizational performance: A relational perspective", Academy
Personnel Review 2016.45.
24
Van De Voorde, K., Paauwe, J. and Van Veldhoven, M. (2012), "Employee Wellbeing
and the HRMOrganizational Performance Relationship: A Review of Quantitative
Studies", International Journal of Management Reviews, Vol. 14 No. 4, pp. 391-407.
Veenhoven, R. (1991), "Is happiness relative?", Social Indicators Research, Vol. 24 No. pp.
1-34.
Vo, A. and Bartram, T. (2012), "The adoption, character and impact of strategic human
resource management: a case study of two large metropolitan Vietnamese public
hospitals", The International Journal of Human Resource Management, Vol. 23 No. 18,
pp. 3758-3775.
Vroom, V. (1969), Work and Motivation, John Wiley, New York.
Waterman, A.S. (1993), "Two conceptions of happiness: Contrasts of personal
expressiveness (eudaimonia) and hedonic enjoyment", Journal of Personality and Social
Psychology, Vol. 64 No. 4, pp. 678.
Way, S.A. (2002), "High performance work systems and intermediate indicators of firm
performance within the US small business sector", Journal of Management, Vol. 28 No.
Personnel Review 2016.45.
pp. 765-785.
Wei, L.-Q. and Lau, C.-M. (2010), "High performance work systems and performance: The
role of adaptive capability", Human Relations, Vol. 63 No. 10, pp. 1487-1511.
Westman, M., Hobfoll, S.E., Chen, S., Davidson, O.B. and Laski, S. (2005), "Organizational
stress through the lens of Conservation of Resources (COR) theory". in Perrewe, P.L. and
Ganster, D.C. (Eds.), Exploring interpersonal dynamics: Research in occupational stress
and well being, Emerald Group Publishing, Oxford, UK, pp. 167-220.
Wood, S., Van Veldhoven, M., Croon, M. and de Menezes, L.M. (2012), "Enriched job
design, high involvement management and organizational performance: The mediating
roles of job satisfaction and well-being", Human Relations, Vol. 65 No. 4, pp. 419-446.
Wright, P.M., Gardner, T.M., Moynihan, L.M. and Allen, M.R. (2005), "The relationship
between HR practices and firm performance: Examining causal order", Personnel
Psychology, Vol. 58 No. pp. 409-446.
Wright, P.M. and McMahan, G.C. (1992), "Theoretical perspectives for strategic human
resource management", Journal of Management, Vol. 18 No. 2, pp. 295-320.
Wright, T.A. and Bonett, D.G. (2007), "Job satisfaction and psychological well-being as
nonadditive predictors of workplace turnover", Journal of Management, Vol. 33 No. pp.
141-160.
Wright, T.A. and Cropanzano, R. (2007), "Research in Personnel and Human Resources
Management", Research in Personnel and Human Resources Management, Vol. 26 No. pp.
269-307.
25
Wright, T.A. and Hobfoll, S.E. (2004), "Commitment, psychological well-being and job
performance: An examination of Conservation of Resources (COR) theory and job
burnout", Journal of Business and Management, Vol. 9 No. pp. 389-406.
Xiao, Y.C. and Cooke, F.L. (2012), "Work-life balance in China? Social policy, employer
strategy and individual coping mechanisms", Asia-Pacific Journal of Human Resources,
Vol. 50 No. 1, pp. 6-12.
Zelenski, J.M., Murphy, S.A. and Jenkins, D.A. (2008), "The happy-productive worker thesis
revisited", Journal of Happiness Studies, Vol. 9 No. pp. 521-537.
Personnel Review 2016.45.
26
Table 1. Descriptive Statistics and Correlations for Study Variables
Mean s.d. 1 2 3 4 5
Organization-level (n=50)
Individual-level (n=451)
Table 2. Hierarchical Multiple Regression Analyses of Employee well-being and Job Involvement
Job involvement
Model 1 Model 2
*** **
Year of service .17 .16
F 1.57
2
R .03 .06
2
R .03
** ***
p<0.01, p<0.001
27
Table 3. Results of Cross-Level Analysis of Effects of HPWS on Employee Well-Being and Job Involvement
Organizational level
*** *** ***
Intercept 00 4.06 3.89 3.89
Individual level
*** **
Year of service 10 .004 .02 .02
**
Employee well-being 20 .22
Personnel Review 2016.45.
Organizational
level HPWS
Employee Job
Individual level
well-being involvement
28