CHAPTER 10: REVIEW QUESTIONS QUALITY CONTROL

1. What are the key concepts that underlie the construction and interpretation of control charts?

2. What is the purpose of a control chart?

3. Checkout time at a supermarket is monitored using a mean and a range chart. Six samples of

n = 20 observations have been obtained and the sample means

and ranges computed:

Sample Mean Range Sample Mean Range

1 3.06 .42 4 3.13 .46

2 3.15 .50 5 3.06 .46

3 3.11 .41 6 3.09 .45

a. Using the factors in Table 10.3, determine upper and lower limits for mean and range
charts.

b. Is the process in control?

QUESTION 4
The table below shows the fillweights of toothpaste tubes on a filling machine. The time between samples is
20 minutes; 24 samples are taken during the 8-hour production shift. The samples are of size n=4.

Table: Data on fillweight of Toothpaste Tubes

Sample Fillweight (gms)
1 22.1 21.9 21.7 22.0
2 22.0 22.2 21.7 21.6
3 22.2 21.9 22.0 22.0
4 21.6 22.2 22.3 22.0
5 22.2 21.9 22.1 22.4
6 22.2 22.2 21.9 22.3
7 22.2 22.2 22.1 21.8
8 22.0 22.0 22.0 22.1
9 21.9 22.2 21.7 21.5
10 22.2 21.8 21.8 22.2
11 21.9 21.7 22.5 22.0
12 22.3 22.0 21.9 21.8
13 21.8 22.2 22.2 21.7
14 22.0 21.9 22.1 22.1
15 22.2 21.9 22.1 22.2
16 22.2 21.9 22.1 22.1
17 22.2 21.9 21.9 22.0
18 21.9 22.0 22.0 21.8
19 22.2 22.2 21.8 21.8
20 22.1 22.1 22.0 21.7
21 21.5 21.7 21.9 21.9
22 21.8 21.8 21.7 21.5
23 21.5 21.9 21.7 21.8
24 21.5 21.6 21.7 21.7

a. Calculate both the X-bar chart and R-chart control limits.

b. Draw both charts and plot the above data.
c. Comment on the process variability.