Sonia Hussain

Email:soniahussain1@live.co.uk
Mobile: +971 525289546
Nationality: British

PROFILE
I am a dedicated, self-motivated and friendly individual. I am a keen team player, but am also
accustomed to working on my own initiative. I feel I can adapt to various environments/situations
very quickly and have a strong, customer orientated approach to success.

I have gained a valuable insight, into the practical education / business world, and believe I have
the dedication and, enthusiasm to make a positive difference within a very progressive business,
environment. My ability to communicate and deal with people is well developed and a skill with
which I feel comfortable with. I have the ability to remain committed and dedicated to any set task
and will overcome any stepping stones to produce the highest possible outcome at the greatest
level of quality. I am a self-motivated and well-presented hard working person, experienced in
customer service and administration roles.

Experience in working with the public via phone and face to face experienced in dealing with
queries and assisting to solve problems quickly and efficiently. I have excellent communication
skills and listening skills and I always ensure that I work in a professional and competent manner.

I have proved these skills above through my career in customer services, administration and
marketing posts. I work well alongside others and can work proactively in a team environment, I
am sociable person and I always take pride in my appearance ensuring that I am well presented
at all times. I am always willing to take on any training necessary to enable me to carry out my
work efficiently and to progress my career.

SKILLS
Over nine years experience in the education sector
I have experience working in an Education sector, HR administration environment of Sales,
Operations & Marketing
Full knowledge on using the full Microsoft office suite
Able to work productively and instinctively with good initiative
Reliable, trustworthy and an excellent understanding of customer care and service
Confident in communicating with a wide range of people
Able to build good relationships with colleagues and customers
Excellent prioritising skills
Bi-lingual skills (English, Urdu and Punjabi)
Organisational, good time keeping, strong communication and accuracy skills which have
been demonstrated through my certificates and character references
I am Confident in dealing with customers face to face, over the phone and in writing
Full knowledge on using the full Microsoft office suite
Able to work productively and instinctively with good initiative
Confident in communicating with a wide range of people

EDUCATION AND QUALIFICATIONS

MURDOCH UNIVERSITY DUBAI-MASTERS OF EDUCATION- ONGOING

TEFL 120 HOURS QAULIFIED

( Teaching English as foreign language teacher )

Leeds Metropolitan University United Kingdom

BA Hons Youth Work & Community Development Achieved 2:2

Huddersfield Technical College United Kingdom

BTEC National Diploma in Health & Social Care Level 3 Achieved Distinction

Westborough High School (Obtained 7 GCSEs) (5 A- C) United Kingdom

CAREER HISTORY

AL Maaref Private School

Elementary class teacher
January 2017-Present

My duties were to carry out research, plan & prepare lesson plans with relevant content,
within the primary department following the American curriculum.
Apply the curriculum in lessons and when preparing new lesson plans for new starters.
To maintain a balanced and motivated environment, observe students and provide
coaching on a group and one-one basis.
Working in a team and liaising with the teacher assistants and other members of staff in
order to achieve the targets of American curriculum.
Conducting administration to provide student evaluation and reports to the school
leadership, and progress plans for future follow up.
Proactively providing advice, coaching & support to less experienced colleagues to
embed best practice.
Ability to stay calm under pressure. Able to react quickly and effectively when dealing
with challenging situation

Target Training Development

English/ESL Teacher
October 2015- November 2016
Teaching English speaking, listening, reading, and writing to wide variety of students
Creates lessons and curricula for individuals and organizations
Teaching academic study skills, both general and specific to the subject of English
Teaching test preparation for GCSE, IELTS TOEFL exams
Research-based optimal learning dispositions for success
Uses technology when teaching to improve learning outcomes
Uses technology in administrative roles to increase productivity and improve efficiency.
Research, plan & prepare lesson plans with relevant contents.
Proactively providing advice, coaching & support to less experienced colleagues to
embed best practice.
Prepare resources for the lesson and implement the plans in the lessons.
Conducting administration to provide student evaluation and feedback.
Teaching general English, conversational, business English.
Zabeel International institute of management & technology
English teacher
April 2015- October 2015

Aspart of the team at Zabeel Institute, I have acquired the key skills and experience that
can benefit me and any organisation I represent towards success.
To maintain a balanced and motivated environment, observe students and provide
coaching on a group and one-one basis.
My duties were to carry out research, plan & prepare lesson plans with relevant contents.
Proactively providing advice, coaching & support to less experienced colleagues to
embed best practice.
Prepare resources for the lesson and implement the plans in the lessons.
Conducting administration to provide student evaluation and feedback.
Teaching general English, conversational, business English.
Teaching English speaking, listening, reading, and writing to wide variety of students
Creates lessons and curricula for individuals and organizations
Teaching academic study skills, both general and specific to the subject of English
Teaching test preparation for GCSE, IELTS TOEFL exams
New Academy School
Primary Teacher
(January 2015 April 2015)
United Arab Emirates
My duties were to carry out research, plan & prepare lesson plans with relevant content,
within the primary department following the American curriculum.
Apply the curriculum in lessons and when preparing new lesson plans for new starters.
To maintain a balanced and motivated environment, observe students and provide
coaching on a group and one-one basis.
Working in a team and liaising with the teacher assistants and other members of staff in
order to achieve the targets of American curriculum.
Conducting administration to provide student evaluation and reports to the school
leadership, and progress plans for future follow up.
Receive telephone calls and direct as and where necessary, speaking to parents.
Proactively providing advice, coaching & support to less experienced colleagues to
embed best practice.
Possessing a confident and articulate telephone manner. Flexible and adaptable.
Ability to stay calm under pressure. Able to react quickly and effectively when dealing
with challenging situations

AL Worood Private academy

F/S Teacher
(January 2014 December 2014)
United Arab Emirates
As part of the team at Al Warood in the primary education department, I have acquired the
key skills and experience that can benefit me and any organisation I represent towards
success.
My duties were to carry out research, plan & prepare lesson plans with relevant content,
within the primary department following the EYFS curriculum.
Working in a team and liaising with the teacher assistants and other members of staff in order
to achieve the targets of EYFS curriculum.
Apply and follow the British curriculum in lessons.
Prepare resources for the lesson and implement the plans in the lessons.
To maintain a balanced and motivated environment, observe students and provide coaching
on a group and one-one basis.
Teaching subjects such as, English, Maths, Science, Art, knowledge of the universe (KUW),
Messy play (MP)
Conducting administration to provide student evaluation and reports to the school leadership,
and progress plans for future follow up.
Maintain schedules and follow ups both internally and externally.
Proactively providing advice, coaching & support to less experienced colleagues to embed
best practice.
Flexible and adaptable.
Ability to stay calm under pressure. Able to react quickly and effectively when dealing with
challenging situations.

FURTHER INFORMATION

Driving licence: Full

Interests: Home Computing, meeting new people, reading books
Languages: English, Urdu &Punjabi(fluent)

CAREER ASPIRATIONS
Aspiration is to progress to a Management Level.

REFRENCES

Referees will be provided on request.