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PRESS RELEASE

Date: 26th January 2017

Title: How Banks are Arming Themselves for Disruptive Change

On February 1, 2017, branch transformation strategy expert David Faulkner will

discuss the new rules of bank transformation in a webinar with retail banking
consultancy Shikatani Lacroix.

Ive spent years analyzing the retail strategies of financial institutions, said Faulkner,
Managing Director of Next Branch Strategies. In my research, I have noticed that many
banks land on solutions before they fully define the problem, which can generate a
number of pitfalls that will derail even the best-intentioned transformation effort.

As financial institutions brace for more disruptive change in the coming year, and
beyond, smart banks are arming themselves with a robust transformation strategy that
will meet the changing needs of the new bank consumer. This leaves the remainder of
financial institutions asking whether they will disrupt or be disrupted.

In conversation with global retail banking consultant Jean-Pierre Lacroix, President of

Shikatani Lacroix, Faulkner will discuss the pitfalls of bank transformation, how to avoid
them, and the strategies for success.

Join Shikatani Lacroix president Jean-Pierre Lacroix as he interviews financial branding

expert David Faulkner about the challenges and rewards of bank transformation.

When: Wednesday February 1, 2017 at 12 PM ET

Register here for this webinar: https://www.sld.com/webinars/strategies-for-a-

successful-bank-transformation/

David Faulkner will discuss:

Strategies for successful transformation

The pitfalls of transformation
The impact of digital on the customer experience
Who has been successful
-30-
About Shikatani Lacroix Design Inc.

Shikatani Lacroix Design Inc. is a multidisciplinary branding and design agency that
leads the transformation of the customer experience by designing immersive purchase
moments that connect in the blink of an eye. SLD works across design disciplines for
clients such CZ Bank, SPD Bank, Cable & Wireless Communications, Regions Bank,
Jackson Hewitt, TD Bank, Cineplex Entertainment, among others. Visit: www.sld.com

For more information, please contact:

Ann Meredith Brown

Director of Communications
Shikatani Lacroix Design Inc.
416-367-1999 x239
abrown@sld.com

This press release was distributed by the International Trade Council.

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Trade Council nor the Council's employees. For more information on the International Trade
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