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Employee Handbook:

Quick Reference Guide 2016

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Index
Foreword ...................................................................................................................................................... 4
About the Shapoorji Pallonji Group............................................................................................................. 5
The SP Group at a glance ............................................................................................................................. 6
Company Overview SP Engineering & Construction ................................................................................ 7
Our Group Companies .................................................................................................................................. 8
Our Values .................................................................................................................................................. 14
Our Leadership Team ................................................................................................................................. 15

1. Joining Process .............................................................................................................................. 16


1.1 Joining Kit ................................................................................................................................. 16
1.2 Identity Card ............................................................................................................................. 16
1.3 Email......................................................................................................................................... 16
1.4 EPBAX Extension ...................................................................................................................... 16
1.5 Probation & Confirmation........................................................................................................ 17
2. ADP Our Performance Management System ............................................................................ 18
3. Our Compensation Philosophy ..................................................................................................... 19
3.1 Component in Compensation (CTC)......................................................................................... 19
3.1.1 Basic .............................................................................................................................. 19
3.1.2 House Rent Allowance (HRA) ........................................................................................ 19
3.1.3 Conveyance Allowance ................................................................................................. 19
3.1.4 Furnishing Allowance .................................................................................................... 19
3.2 Other Components .................................................................................................................. 20
3.2.1 Leave Travel Allowance (LTA) ....................................................................................... 20
3.2.2 Medical Reimbursement............................................................................................... 20

4. Benefits .......................................................................................................................................... 21
4.1 Provident Fund Scheme (PF) .................................................................................................... 21
4.2 Gratuity .................................................................................................................................... 21
4.3 National Pension Scheme (NPS)............................................................................................... 21

5. HR Policies ..................................................................................................................................... 22
5.1 Group Mediclaim ..................................................................................................................... 22

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5.1.1 Group Personal Accident Policy .................................................................................... 22
5.2 Mobile Policy............................................................................................................................ 23
5.3 Leave Policy .............................................................................................................................. 24
5.3.1 Privilege Leave .............................................................................................................. 24
5.3.2 Casual Leave.................................................................................................................. 24
5.3.3 Sick Leave ...................................................................................................................... 24
5.3.4 Maternity Leave ............................................................................................................ 25
5.4 Paid Holidays ............................................................................................................................ 25
5.5 Attendance Guidelines............................................................................................................. 25
5.6 Leave Administration ............................................................................................................... 25
5.7 Working Hours ......................................................................................................................... 26
5.8 Travel Policy ............................................................................................................................. 27
5.9 Whom to call in case of queries ............................................................................................... 27

6. Special SP Websites & Magazines ................................................................................................ 28


6.1 SPARK ....................................................................................................................................... 28
6.2 The 150-Years Website ............................................................................................................ 28
6.3 We@SP Magazine .................................................................................................................... 28

7. Annexures ...................................................................................................................................... 29

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Foreword
Dear Colleague,
Welcome to the Shapoorji Pallonji Group!
It gives me immense pleasure to share with you the Employee
Handbook.
This Employee Handbook is designed with the objective of introducing
you to the Company and to be of continuing use during your
employment with the Company. The Handbook provides key
information so that you may know what is expected of you, and what
you can expect from the Company.
We hope this handbook will be helpful in familiarizing you with our
Company, Values, Leadership Team, our various group companies,
their many areas of operation as well as HR Policies. It will help you to
feel comfortable and develop a sense of belongingness with the
company.
Please feel free to contact the Group Centre HR Team or your
respective Group Company's HR Team for any queries regarding our
policies anytime.

Wishing you a successful and rewarding career with Shapoorji Pallonji!

Vasant Sanzgiri
Group Head Human Resources

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About the Shapoorji Pallonji Group
The Shapoorji Pallonji Group is a name which has become
synonymous with trust and quality in India as well as internationally.
Over the years, the Shapoorji Pallonji Group has evolved and grown
exponentially to become a huge conglomerate with multiple business
segments. The Shapoorji Pallonji Group is a dynamic enterprise which
draws vital support from its various individual entities to be able to
execute turnkey projects, swiftly and efficiently.
We already have a strong presence in India and internationally in
Africa and the Middle East. Today, in our sesquicentennial year (150th
year of existence), powered by the strength of our 35,000+ employees,
the Group is gearing up towards the next phase in its growth.
With our rich legacy and consistently superior track record, the
Shapoorji Pallonji Group remains committed towards excellence in
each domain of its operations.
Our business interests cover a wide gamut of areas ranging from
Construction (including Residential, Commercial, Industrial), Real
Estate, Infrastructure (comprising of Coal mining, power, ports and
roads), biofuels and agriculture, consumer products, electro-
mechanical and MEP services, facades & interiors, textiles, business
automation, shipping, logistics and Oil & Gas.

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The SP Group At a Glance

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Company Overview SP Engineering &
Construction
Shapoorji Pallonji Engineering & Construction
is one of the leading construction companies in
India. It had a modest beginning as Littlewood
Pallonji & Co. in 1865 and its first ever project
was the reservoir at Malabar Hills, Mumbai.

Over the years, the companys expertise has


been repeatedly showcased through projects
which invoked innovation and state-of-the art
technology and of size beyond the capacity of
most others. SP E&Cs crowning achievements
include such landmark monuments such as ACC
Headquarters, Brabourne Stadium, RBI
Headquarters, Breach Candy Hospital, Bank of
India building, Taj Mahal Tower, Trident Hotel
and many others.

Its Domestic operations are managed through


a well-knit country wide network of Regional
Offices and enjoys a Pan-India presence. The
company employs over 6000 dedicated and
qualified workforce.

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Our Group Companies
In April 2008, SP decided to consolidate
and manage more efficiently the
international operations of its parent
company. For this purpose, Shapoorji Pallonji International FZE (SPINT)
was founded to handle the SP groups international portfolio in Middle
East and Africa. Some its famous projects include: 22 Park Tower
(Dubai) and Bab-al-Bahr (Abu Dhabi).

SP Real Estate commenced operations in the


1970s. It is associated with promoting &
developing a number of prestigious projects
across India. From the luxurious and tallest residential towers in India
(Imperial Towers, Mumbai) to the largest Mass Housing Project in Asia
(20,000 dwelling units in Kolkata called as Shukhobrishti), a series of
large, integrated IT Parks in Pune, Chennai, Delhi, Kolkata, etc. under
the brand SP Infocity; and several housing and commercial property
development, the SP Real Estate offering has a truly wide range.

With the vast experience gained over a long


period of time in executing classical Buildings to
Industrial projects to Power Plants and Design &
Build Projects, the Company forayed into the EPC arena in 2006. This
Division focuses on delivery of Iron & Steel Plants and Allied Industrial
Plants like Material Handling, Ore Beneficiation, Coal washeries; and
Power Plants of varying capacities on Engineering, Procurement &
Construction basis. SAIL Plants at Bhilai, Rourkela and Burnpur are
some of its major projects.

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Shapoorji Pallonji Infrastructure Capital Company
Ltd (SP Infra) was incorporated in 1997 by the SP
Group with the vision of developing world class
infrastructure assets. Taking forward the group's strategy of
consolidating its presence in the infrastructure space, the company is
poised for major expansion with significant new investments in the
development of large projects in power, transportation, port as well as
the acquisition and development of coal mines globally. Samalpatti
Power Plant (Tamil Nadu), Simar Port (Gujarat) and Trichy Tollway are
some of its landmark projects.

SP Investment Advisors, a subsidiary of SP,


was established in 2010 to venture into real
estate investment advisory services and to
complement SPs existing real estate development and contracting
businesses. The group targets real estate related investment
opportunities, compliant with applicable laws in India, on behalf of
institutional investors and focuses on delivering superior, risk adjusted
returns on their investments.

SP Oil & Gas is 50:50 JV with Bumi


Armada Berhad a global leader in FPSO
Technology based in Malaysia. The
company holds the distinction of being the first FPSO for ONGC-
Indias national oil company, which was completed in a record
time of 16 months at Singapore.

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Afcons, since its inception in 1959 has created
and cared for the vital assets of the country
which has enabled societies and economies to
grow viz. road, rail and metros; tunnels and
bridges; plants and refineries; ports and harbours the very
infrastructure that fortifies the lives of people and drives its progress. It
executes all types of mega projects on a turnkey basis that involves
innovative designs and comprehensive construction services. The Bulk
Jetty (Oman), Vallarpadam Rail Bridge (Kochi), Nad-al-Sheba
Racecourse (Dubai), Jammu-Udhampur Highway and Chenab River
Bridge are some of the landmark projects of Afcons.

Eureka Forbes is the leader in the area


of water purification systems, vacuum
cleaners and air purifiers. Established
in 1982, it is a multi-product, multi-
channel organisation that contributes to make a happy, healthy, safe
and pollution-free world. EFL is one of Asias largest direct selling
companies and also won the Business Superbrand Award in 2011. The
success of EFLs direct selling strategy also resulted in its inclusion as
case study at Harvard Business School.

Sterling and Wilson started out as a


national electrical company in 1927
but with globalisation and the boom
in the Indian IT industry in the early 2000s, the company capitalized on
the opportunity to become the nations premier contact for all electro-
mechanical services, solar and HVAC operations. Today, Sterling and
Wilson is Indias leading MEP Services Company and a specialist in
providing complete turnkey solutions. Fortis Hospital (Mohali), Volvo

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Building (Bangalore), T3 Indira Gandhi
International Airport (Delhi) and Adlabs Imagica (Mumbai) are some of
the landmark projects of S&W.

Established in 1767 as a trading company, Forbes &


Company is the 8th oldest registered company in the
world and the 2nd oldest in India. Today, it has evolved
as a multi-product, multi-location conglomerate with
20 companies in the Forbes & Company group fully entrenched in
Manufacturing, Trading and Shipping services. Shipping being the
traditional acivity of the company, it has now diversified into
Engineering and Transaction Management Systems.

Established in 2005, Forbes Technosys is a


pioneer in transaction management and
transaction automation solutions. It offers best-of-breed services,
solutions and networks that enable customers to manage their
transactions cost effectively, reliably and securely. State Bank of India,
Punjab National Bank, ICICI and Indian Railways are some of its major
clients.

SD Corporation is a joint venture between


Shapoorji Pallonji And Company Private Limited
and the Dilip Thacker Group since 1997. The
Thacker Group, under the visionary leadership of
Mr. Dilip Thacker, began its real estate journey by developing realty in
the 1970s and 1980s in Pune & Mumbai. They have built and
redeveloped around 15 million sq. ft. in Mumbai and Pune. The
Imperial Towers is the flagship project of SD Corporation. The
redevelopment of Samata Nagar in Mumbai is another landmark
project of the company.
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Established in 1885 by Ritchie Stewart Ltd, Gokak
Mills is a multi-faceted organisation, providing a
vast array of products and services for the textile
and apparel industries. Today, Gokak Textiles is a
frontrunner in the global textile market, using cutting-edge
technology, high-grade raw materials and stringent quality control to
deliver only the finest products to its customers.

Next Gen is a pioneer in the field of magazine


publishing. It was established in 2004, to develop
content addressing the special interests of individuals.
Next Gen has a wide portfolio of magazines including
Car India, Mother & Baby India, Bike India, Computer
Active, Smart Photography, Ideal Home & Garden, Auto Components
India, Commercial Vehicle, Power Watch India and Popular Science.

Forvol International Services Ltd., a division of Patel


Volkart, commenced operations in 1969 with a
complete bouquet of travel-and tour-related products
that mainly catered to in-house business generated
by the group companies. Today, Forvol is a fully
equipped travel and leisure services company approved by the IATA
and The Ministry of Tourism, Government of India. It provides travel
services to a cross section of industry in the private and public sector.

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Our Values

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Our Leadership Team

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1. Joining Process
Every Young Manager on joining the SP Group goes through a
comprehensive 2-week Induction Program. The program is designed
exclusively for the Young Managers to orient them with the various
group companies and the business areas that the SP Group operates
in. This is the first step towards their entry into the group.

1.1 Joining Formalities


Every new joinee has to fill up the necessary joining documents on
their first day at SP. This usually includes submitting of educational
certificates, proof of employment, PF and other documents, opening
of new bank account, etc. All new joinees are provided with a
stationary kit and the SP Diary.

1.2 Identity Card


On joining, you will be issued an ID Card by the Admin department.
1.3 Email
On joining, you will be issued with an email ID configured as:
firstname.surname@shapoorji.com

In case you are deputed to one of our group companies, you will be
issued with the deputed companys email ID, for eg:
firstname.surname@sterlingwilson.com

In case of deputed employees both the mail id will be active for them.
All SP related notifications will be sent on Shapoorji mail Id.

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1.4 EPBAX Extension
On joining, please contact the IT Helpdesk to receive your specific
telephone extension on your workstation.
NA for deputed employees

1.5 Probation & Confirmation


All new entrants to the organization in Grades upto and including
C001-A will undergo a probation period of 6 months. Very senior
executives in Grades C002 and above may be recruited directly as
confirmed employees.

The probation period may be extended by 3 months at a time upto a


maximum of 6 months through the issue of a letter under any of the
following circumstances:
Mutual adjustment between the probationer and the members
of the team he has joined is not yet complete.
The performance of the probationer is not upto the expected
level.
A mismatch between probationers values and organizational
values.

On confirmation, the Confirmation Letter will be handed over


personally to you by your manager.

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2. ADP - Our Performance Management
System
The process of Managing for Performance is important because we
believe in the culture of meritocracy and performance-based
differentiation. At SP, this process is known as ADP Achievement &
Development Plan.
We believe that:
Current Business environment doesn't tolerate inefficiencies and
performance bar has to be raised constantly.
Performers want to be differentiated from others.
The onus of managing performance lies not with the manager,
but with the employee.

After completion of 6 months, every employee goes through an


informal mid-year review to take stock of performance. This is also
directly linked to the Confirmation Process. We follow a Performance
cycle of April-to-March. On completion of 1 year of service, every
employee goes through the formal ADP Process. Our appraisal system
also underlines introspection, as a powerful means of growth. The self-
appraisal therefore assumes great importance.

Documentation of this process happens twice in a year (during the


Mid-Year and the Final Yearly appraisal).
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At Shapoorji Pallonji, performance management
is a continuous process. We believe in a culture of on-going
communication between an employee and his/her manager.

3. Our Compensation Philosophy


Compensation is an important concern of the employee and hence the
company would like to pay competitive salaries. We believe that
people select a company not only for monetary gains and higher
designations, but also for job satisfaction, growth potential, the values
of the Company and its Culture.

3. 1 Components in Compensation (CTC)


Monthly Components
3.1.1 Basic
Each employee is placed at a Basic in a given pay grade. The Basic
forms the base component for calculating other pay elements.

3.1.2 House Rent Allowance


The HRA is linked with grade and basic salary.

3.1.3 Conveyance Allowance


This allowance is meant to facilitate job effectiveness of employees by
providing assistance for convenient commuting between Home/Office.
This is a fixed, grade-wise component.

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3.1.4 Furnishing Allowance
This is a balancing component in the salary structure and the amount
is determined on case-to-case basis.

3.1.5 Medical Reimbursement


All regular employees on the rolls of the company and confirmed in
service are eligible for medical reimbursement. The eligibility is
restricted to ones Basic Salary not exceeding Rs. 15,000/- per annum,
for all grades.

Currently the company has the practice of reimbursing the expenses


monthly.

Employees will have to submit Medical Bills along with IT proofs,


without supporting bills will be paid to the employee by default and
will be taxable.

3.2 Other Components


3.2.1 Leave Travel Allowance (LTA)
An employee becomes eligible to claim LTA on his confirmation in
service, though the benefit accrues from the date of joining. Currently,
April-March cycle is reckoned as the LTA year and will be paid as per
the employee eligibility.

In case of new entrants, LTA is computed on pro-rata basis for


incomplete or part of the year worked. LTA can be accumulated up to
2 years i.e. 2 years entitlement can be claimed together. Unclaimed
LTA beyond 2 years will be paid to the employee by default.

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4. Benefits
4.1 Provident Fund Scheme (PF)
Provident Fund is a mandatory contributory scheme of the Govt. of
India. We have established a Trust under the name of Shapoorji
Pallonji Employees Provident Fund Trust for all our regular
employees, which is called the exempted scheme.

Under PF scheme, an employee contributes 12% of his Basic Salary


towards PF contribution and the Company contributes an equal
amount as Employer contribution. From the employers contribution
8.33% of salary up to Rs. 6,500/- pm is credited towards Family
Pension Scheme and the balance to PF. Employees joining from other
Organizations have to give the details of their PF membership
numbers in the previous company and fill the relevant form to get
their accumulations transferred to our Trust.

4.2 Gratuity
This is a retiral benefit. All our employees are covered under the
scheme as per the Payment of Gratuity Act and amendments made
thereunder. Any employee who completes 5 years of continuous
service in the company will be eligible to receive Gratuity.

4.3 National Pension Scheme (NPS)


The NPS is a Govt. Of India initiative towards finding a sustainable
solution towards providing adequate retirement income to every
citizen. This is a scheme effective 1st April 2012 by providing tax
exemption to employees upto 10% of basic salary. Under the scheme,
Employer Contribution invested through the company, on
contributions upto 10% of Basic Salary is tax exempted under Sec 80
CCCD (2). This is an additional deduction of Rs. 50,000 under Sec CCD
1 (b). For more information, contact the Accounts team at SP Centre.

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5. HR Policies
5.1 Group Mediclaim Policy
The company provides Mediclaim insurance coverage to all employees
to assist them in their hospitalization needs. Premium for the same is
borne by the company. Following are the reimbursement limits:

Sr Limits per
Grade Floater Policy Coverage
No. annum

1 E001, E002 Rs. 1,25,000/- Rs. 3,75,000/- Self & Family

E003, SM, C001, Self, Family &


2 Rs. 1,75,000/- Rs. 5.25,000/-
C001-A and C002 Dependant Parents
Self, Family &
3 C003 and above Rs. 2,25,000/- Rs. 6,75,000/-
Dependant Parents

5.1.1 Group Personal Accident Personal Policy


The company provides personal accident insurance coverage to all
employees under the aforesaid scheme and premium for the same is
borne by the company. The grade-wise coverage is given as below:

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5.2 Mobile Bill Policy
Employees in the following grades, who have frequent official use of a
Mobile phone, and have been specifically approved by HR, will be
entitled to the following reimbursement:

Sr. No. Grade Limits incl. Rental (Actuals Up To)


1 E Grades Max Rs.600 per month

2 SM Max Rs.800 per month

3 C001 C003 Max Rs.1200 per month

This reimbursement scheme will have no provision for providing the


Mobile instrument / handset by the Company. The employees are
required to make their own arrangement for the
handsets. The reimbursement has to be supported
by bills.
The eligible employees must get the Approval Form
signed by their manager and HR. They must then
submit the same to Accounts.
On a monthly basis, those approved will forward
their original mobile bills duly approved by the HOD
and claim the reimbursement from the HO or RO as applicable. This
payment will not be made from the site.
Official STD and ISD calls may be reimbursed on approval of Manager
and HR.

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5.3 Leave Policy
SP recognizes the importance of providing certain days to the
employees so as to take care of their personal, medical & social
necessities. We follow a Leave cycle of April-March for maintain the
Leave Card.

5.3.1 Privilege Leave


All regular employees are eligible for PL @ 21 days
per annum, accrued @1.75 days per month of
service.
PL can be accumulated up to 63 days for all
grades. Leave beyond this limit will lapse
automatically.
PL cannot be utilized by probationers.

5.3.2 Sick Leave


All confirmed employees will be eligible for SL @ 10
days per annum.
SL can be accumulated for a maximum of 90 days.

5.3.3 Casual Leave


All confirmed employees will be eligible for CL @ 7
days per annum.
Leave rules of GC are applicable to all YMs.

5.3.4 Maternity Leave


Maternity Leave will be governed by the
provisions of the Maternity Benefit Act of the ESI
Act, as applicable. The statutory provisions
provide for the Maternity Leave upto 3 calendar
months (12 weeks).
A woman employee shall be entitled to Maternity
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Benefit provided she works for not less
than 80 days in the 12 months immediately preceding the
expected date of delivery.
Additional period of absence is permitted subject to maximum to
1 month for illness arising out of pregnancy.

5.4 Paid Holidays


A total of 10 days will be observed as paid holidays in a year.
Deputed employees will be eligible for the holidays followed in
the deputed company.

5.5 Attendance Guidelines


Every time an employee works shorter duration the short
minutes will be added and if the employee reaches 240 short
minutes in a month then automatically day Casual Leave will
be deducted from the employees Casual Leave balance. If there
is no Casual Leave balance then the same will be deducted from
the Privilege Leave balance.
Every time an employee is late the late time will be added and if
the employee reaches 120 minutes late in a month then
automatically day Casual Leave will be deducted from the
employees Casual Leave balance. If there is no Casual Leave
balance then the same will be deducted from the Privilege Leave
balance.

5.6 Leave Administration


All new entrants joining the organization will get their hand-print
registered on the Biometric System. ( NA to deputed employees)

5.7 Working Hours


Companys Head Office at Mumbai (SP Centre) will observe the
following timings:

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Working Hours 10.00 am to 6.30 pm
Weekly Offs Saturday and Sunday
Lunch Break 30 minutes

HO and Group Centre will work with a +/- 60 mins flexi timing.
Please note that deputed employees will work strictly accordingly
to the working hours and weekly offs applicable to the deputed
company only.

5.8 Travel Policy


Employees eligible to travel by air are requested to plan in
advance so as to take advantage of concessional fares of airlines.
All travel requisitions will need prior approval of the HOD. A
travel requisition duly approved must be forwarded to the Admin
Department.
Our Group Company - Forvol International can be contacted for
booking of airlines. Contact numbers: 022-61941107, 61941109.

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All other expenses incurred during travel
can be reimbursed additionally by producing the original bills
attached to the voucher and submitted the same to the
Accounts.
In Local Travel: rules are same as mentioned above.

5.9 Whom to contact in case of queries

Sr.
Name Dept. Coverage Extension No.
No.

1 Devendra Karambelkar Accounts Salary Issues 6749 0279

2 Vaibhav Sawant Admin Leave Issues 6749 0392

3 Viraf Dastoor PF PF Issues 6749 0479

4 Deven Dhamecha PF PF Transfer 6749 0461

Group
5 Kantilal Waghela Mediclaim Policy 6623 3595
Mediclaim

6 Subhash Bhaskaran IT SPARK 6749 0115

Young Manager
7 Manish Kumar Jha Group HR 9820461053
SPOC

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6. Special SP Websites &
Magazine
Every Shapoorji Pallonji employee has access to two internal websites
and a magazine. They are a repository of knowledge about the Group.

6.1 SPARK
SPARK or Shapoorji Pallonji Archive of Research and Knowledge
is a repository of useful information about the company.
After logging into SPARK with your unique ID and password, you
can access Articles, Safety Information, Technical Brochures, HR
Corner as well as latest updates on the happenings in SP.
You can access SPARK at www.spspark.com

6.2 The 150-Years Website


To celebrate 150 Years of our glorious existence, we have created
a special website which contains complete information about the
SP Group, a Chairmans Speak, and lots of interesting
information about the events planned during this special year.
The website address is: www.shapoorjipallonji150years.com
Dont forget to register on the website and gain access to the
world of SP!

6.3 We@SP Magazine


We@SP is the quarterly in-house publication of SPCPL. It was
launched in April 1999 with the objective of reaching out to the
employees as an avenue of Knowledge Management - a forum
for an open exchange of ideas / information, business news and
major happenings in the organization.
We encourage all employees to regularly contribute articles to
the magazine to make it engaging and interactive.

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7. Annexures

The Shapoorji Pallonji Leadership Essentials Framework

28
29
30
ADP Forms

31
32
33
Be a Leader with the Leader.

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Shapoorji Pallonji And Company Private Limited
SP Centre, The Courtyard, 41/44 Minoo Desai Marg,
Colaba, Mumbai 400 005
www.shapoorjipallonji150years.com

Disclaimer: This Quick Reference Guide is proprietary and confidential information of


Shapoorji Pallonji. No information from this book should be published without the
companys prior written consent. The handbook is an internal document and should be
used for internal reference only.

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