ShaTerrica

Hyder

SUMMARY OF QUALIFICATIONS
Pro-active leader and communicator, paying attention to detail
Demonstrated ability to seek answers and conceptualize different perspectives
Strong analytical, writing, and research skills
Ability to work under deadlines and adapt to new environments

EDUCATION Bachelor of Science in Applied Sociology August 2017

Texas State University, San Marcos, Texas
Minor in Psychology
EXPERIENCE
Resident Care Intern
Community First- Mobile Loaves and Fishes June 2017- Present
Provided necessary resources to all residents and staff ensuring safe and efficient
working environment.
Organized database management programs
Efficiently managed telephone calls, emails and collected/ sort mail
Property Investment Wholesaler Sep 2016- Present
Abstract Property Investments, Austin, TX
Analyzed market conditions and utilized consumer insights to develop strategic sales
and marketing strategies for Lexia Property Ventures in the Houston, Austin and San
Antonio markets.
Personally attracted and retained new business contacts resulting in 70% of total sales.
Directed and managed the company wholesale sales operations.
Call Center Agent Jul 2016 May 2017
All Web Leads, Austin, TX
Give accurate and appropriate information to answer questions, troubleshoot issues,
and resolve complaints
Developed effective relationships with all call center departments through clear
communication and assisted with implementation of new phone system
Cross-train new team members, to provide better customer service
Volunteer Activities April 2016 July 2016
Mentor for TeenPAL College Conference
San Marcos Community Bobcat Build
Volunteer for River Bottom Organic farms