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TROMM SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Model
Model number
number
200606 - M - 1

Size, Sourcing

Model Design
WD- < Before Function>
- B : 27 Wash Only (include with 25)
Motor Type - F : 24 (Depth 60cm) Wash Only
- R : 24(Depth 60CM) over Washer & Dryer
Size, Sourcing,
Dry (R,A) - T : 24( 55cm) Wash Only
- N : 24( 44cm)
Serial No. - S : 24( 34cm)

Tool & Look


<Additional Function>
- A : 24( 55cm) Washer & Dryer
Spin rpm - C : 24( 44cm) Washer & Dryer
- E : 24( 34cm) Washer & Dryer

Motor Type
- D : DD motor
- F , U : Uni motor
- B : BLDC motor
Model
Model List
List and
and Design
Design
200606 - M - 2
Tool
PJT Look Motor Model
No.

Model Design
Uni.
2/3 B WD-1021WF/WD-1223FB 98.2
BLDC

Uni. WD-1041WFH WD-1042FH WD-1045FH


4 C WD-1243FH WD-1245FHB 98.2
BLDC

Uni. WD-1050FHB WD-1055FHB


5 D 99.5
BLDC WD-1253FHB WD-1255FHB

WM-1260FHB WM-1265FHD
6 TA1 DD 00.6
WM-1460FHD WM-1465FHD

BLDC WM-1170FHB WM-1175FHB


7 F 01.1
DD WM-1370FHB WM-1375FHB

WM-1280FHD WM-1285FHD
8 TA2 DD 01.3
WM-1480FHD WM-1485FHD

G WM-1090FHB WM-1095FHB
9 BLDC 01.6
(DC5) WM-1290FHB WM-1295FHB

TA
10 DD WD-16100FD/WD-16105FD 02.1
LCD

General 1/28
Model
Model List
List and
and Design
Design
200606 - M - 3
Tool
PJT Look Motor Model
No.

Model Design
TA WD-16110FD/WD-16115FD
11 DD 02.1
LED WD-16112FD/WD-16117FD

WD-16120FD/WD-16125FD
12 KGD2 DD 02.2
WD-14124RD/WD-14126RD WD-12120ND

WD-10130F
13 Swing Uni. 02.3
WD-10130N(T)

Alexander
14 DD
Bellagio

Blue BLDC WD-13150FB/13155FB


15 02.6
Bird Uni. WD-10150S(N,T)

WD-10160F
16 Elan Uni 02.11
WD-10160S(N,T)

Tzar
17 DD WD-12170S(N,T)D 02.10
DD

Tzar
18 Uni WD-10180S(N,T) 02.10
Uni

General 2/28
Model
Model List
List and
and Design
Design
200606 - M - 4
Tool
PJT Look Motor Model
No.

Model Design
19 Colombus1 DD WD-12190BD/12195BD 03.12

20 Tzar2 DD WD-12200TD 04.9

WD-12210BD/12215BD
21 Colombus2 DD 03.1
WD-12210RD

22 TRIO DD WD-16220FD/16225BD 03.7

Corona WD-13230FB/13235FB
23 BLDC 03.7
() WD-10230N(T)

WD-10240F
24 Sweeper Uni 03.7
WD-10240N(T)

25 Luna Uni WD-10260N(T) 04.5

26 Mir Uni WD-80250N(T) 03.8

General 3/28
Model
Model List
List and
and Design
Design
200606 - M - 5
Tool
PJT Look Motor Model
No.

Model Design
May WD-12270BD/12275BD
27 DD 04.2
flower WD-12270RD

28 Hudson DD WD-90280BD/90282BD 04.3

29 PN1 Uni. WD-10290N(T)P 03.3

30 PN2 Uni. WD-10300N(T)P 03.3

WD-14310FD/14315FD
31 Fantasy DD 04.2
WD-14311RD/14316RD

WD-12320BD/12325BD
32 EPIC DD 04.2
WD-12320RD

Viking WD-16330FD/16335FD
33 LED DD WD-12330ND 04.9 / 05.8
() WD-14330AD/14335AD

Viking
WD-16340FD/16345FD 05.1
34 LCD DD
WD-12340ND 04.11
()

General 4/28
Model
Model List
List and
and Design
Design
200606 - M - 6
Tool
PJT Look Motor Model
No.

Model Design
Erik
35 DD WD-16350FD/16355FD 05.3
()

WD-14360TD
36 STAR DD 04.8
WD-12360ND

HI-Five WD-14375FD
37 DD `06.1
LCD WD-14370FD(TD)

38 Euros BLDC WD-14380TB 05.3

WD-12390TD
Uni.
39 Mega WD-14390TD 05.4
DD WD-16690FD

DD WD-16400FD/14400TD
40 Ladon 05.6
BLDC WD-14400TB

Baikal WD-16420FDS
42 DD `06.1
LCD WD-14420FDS

WD-16440FDS
Baikal
44 DD WD-14440FDS(TDS) `06.1
LED
WD-14440RD
General 5/28
Model
Model List
List and
and Design
Design
200606 - M - 7
Tool
PJT Look Motor Model
No.

Model Design
WD-12470BD
47 Tiffany DD 06.5
WD-12470RD

WD-10480TU/NU
Konsul
48 Uni WD-12480TU 06.1
+Best WD-14480TU

Konsul
49 Uni WD-10490TU 06.1
+Better

59 Elf DD WD-12590BD `07.4

Hi-Five WD-14570FD
57 DD `06.1
LED WD-14570RD

Konsul
65 Uni WD-12650TU 07.3
8kg

General 6/28
Model
Model number
number
200701 - M - 1

Size, Dry

Model Design
- F : 24 (Depth 60cm ) Wash Only
- T : 24( 55cm) Wash Only
- N : 24( 44cm)
- S : 24( 34cm)
- R : 24(Depth 60CM) Washer & Dryer
- A : 24( 55cm) Washer & Dryer
- C : 24( 44cm) Washer & Dryer
- E : 24( 34cm) Washer & Dryer

Motor Type
- D : DD motor
- F , U : Uni motor
- B : BLDC motor

F means Front Loader

General 7/28
Model
Model number
number
200703 - M - 2

Model Design
Steam & RM
example
RM O M F1402FDM
Steam O
Prime RM X S F1402FDS
LCD(02) RM O H F1402FDH
Steam X
RM X None F1402FD
RM O M F1403FDM
Steam O
Prime RM X S F1403FDS
LED(03) RM O H F1403FDH
Steam X
RM X None F1403FD

General 8/28
Model
Model List
List and
and Design
Design
200703 - M - 3
Tool
PJT Look Motor Model Remark
No.

Model Design
01 Next DD F1201FD 07.4

PRIME
02 DD F1402FDS 08.01
LCD

PRIME
03 DD F1403FDS 08.01
LED

Tiffany2
04 DD Domestic
LCD

05 Triton DD F1305FDM N.America

Hi-Five 08.01
06 Refresh DD F1406TDS Capa up
LCD Allergy Care
Hi-Five 08.01
07 Refresh DD F1407TDS Capa up
LED Allergy Care

Baikal 08.01
08 Refresh DD F1408TDS Capa up
LCD Allergy Care
General 9/28
Model
Model List
List and
and Design
Design
200702 - M - 4
Tool
PJT Look Motor Model Remark
No.

Model Design
Baikal 08.01
F1409TDS
09 Refresh DD Capa up
F1409QDS
LED Allergy Care

Tiffany2
10 DD Domestic
LED

Harrier 08.01
11 DD F1211N(T)DR
LCD RA,Capa up

Harrier 08.02
12 F1212N(T)DR
LED RA,Capa up

Harrier
13 DD F1210N(T)DP
LCD

14 Universe

Colum
15
-bus 4

Macro
16
(LCD)
General 10/28
Model
Model List
List and
and Design
Design
200701 - M - 5
Tool
PJT Look Motor Model
No.

Model Design
Macro
17
(LED)

Viking 08.01
18 Refresh DD F1218N(T)D(R)
LCD Capa up

Viking 08.01
19 Refresh DD F1219N(T)D(R)
LED Capa up

Ladon 08.01
20 DD F1220N(T)D(R)
Refresh Capa up

Star 08.01
21 DD F1221N(T)D(R)
Refresh Capa up

Mega 08.01
22 DD F1222N(T)D(R)
Refresh Capa up

Erik 08.01
23 DD F1223N(T)D(R)
Refresh Capa up

24

General 11/28
Technical
Technical Info.
Info.
200606 - D - 3

Direct Drive System

Drum USP
Longer Product Life
Low Noise and Vibration

World first no brush and no belt Lowest Noise & Vibration Level
Direct Drive Front Loader

Power is delivered directly to the drum Washing : 52.9dB, Spinning : 66.4 dB

Powerful & reliable motor Low and Soft Noise


Lowest vibration & noise No Friction Noise
Optimum energy consumption Stable Balancing System

[dB], PWL
70

60

50
WM2432H
LG Tromm WM2032H KENMORE( MAYTAG(M
Wash 52.9 51.5 54 56.3
Spin HIGH 62.7 66.3 69.1 70
Spin Extra high 66.4 0 74.2 71.5

General 12/28
Technical
Technical Info.
Info.
200606 - D - 4

Direct Drive System

Drum USP
Low Noise
Low Vibration

Low Noise
Quiet and durable motor
without brush & belt that
generates unpleasant
noise

Low Vibration
More stable Balancing
system by aligning axis
of Motor to the Drum

Conventional System Direct Drive System

General 13/28
Silent Cycle

LG Direct Drive Motor


TM

Motor Belt Pulley Drum DD Motor Drum

Motor directly attached to centre of drum:


Increased Stability, Minimal Vibration
[Conventional Motor]
Less Noise no frictional noise
Increased Durability fewer moving parts
Increased Energy Efficiency direct power
onto drum resulting in no loss of energy
Whenever you want to laundry~
Increased RPM 800 ~ 1600 max rpm
even at night!
General 14/28
Technical
Technical Info.
Info.
200606 - D - 5

Fuzzy Logic Control Process

Drum USP
8

Optimum cycle time and Best wash performance


water amount is automatically User gets... Water and electricity saving
set by Fuzzy logic system. Convenience - Easy to Wash

General 15/28
Technical
Technical Info.
Info.
200606 - D - 6

Mechanical vs. Fuzzy Logic

Drum USP
Conventional control (Mechanically control)
rpm
Not enough High Spin Time
max Not reached Max Spin rpm.

Too much Vibration


Spin at 70dB
100
(normally) Low Spin Performance

Fixed Spin
Time

Gap of actual Performance of Spin

LG Fuzzy Logic control


rpm High Spin
max Load Balance Balance
detection Check Balancing Check Balancing

100 Spin at 63dB

Feed-Back System
Automatic control of the Spin Time

General 16/28
Technical
Technical Info.
Info.
200606 - D - 8

Suds-Free System LG, Miele, Bosch

Drum USP
Improve wash and rinse performance by detecting and removing excessive suds
in the drum

General 17/28
Technical
Technical Info.
Info.
200606 - D - 9

Circulation System

Drum USP
Operating Performance
Principles
1) Moistness speed
Wash & rinse cycle
:load (7kg)

12min
5min
Benefits
Normal LG
Drain Pump Circulation Pump

Spray Nozzle 1) High wash performance 2) Water consumption


:load (7kg)
: prevents detergent loosing

2) Reduce wash time 75 49


: Moistens clothes quickly
Inside Normal LG
Of the drum 3) Improve rinsing performance
:load (2kg)
: Spray system
55 32
4) High energy efficiency
: Reduces water consumption Normal LG

General 18/28
Special
Special Program
Program
200606 - SP - 1
1. BIO function

Explanation

Special program
BIO function is possible to be selected at 60 or 95.
When BIO is selected, the water is heated to 40 for the first step, and then the
washing cycle is done at 40 for 15 minutes.
After 15 minutes, the water is heated to the selected temperature.

This function activates the enzyme in the detergent at 40 and


gives the best wash performance.

Button sample Program chart

Temp

Wash
40

15 minutes time

<fig 1 Example of WD-1270 > <fig 2 temp & time chart >

General 19/28
Special
Special Program
Program
200606 - SP - 2
2. Quick 30

Explanation

Special program
This function is used when a customer wants to wash small amount of laundry in a short
time. Wash cycle is finished in 10 minutes and it does not do Rinse spin. After finishing
Drainage it does Water supply again and does only a Rinse and a Main Spin in total
30 minutes.

Button sample Program chart

Wash Rinse Main Spin

Total 30 minute

<fig 1 Example of WD-1290 > <fig 2 Time chart >


General 20/28
Special
Special Program
Program
200606 - SP - 3
3. ECO

Explanation

Special program
Economy course is selected when the customer wants to get a better wash
performance with lower energy consumption. Water temperature is
lower than selected, but wash time is increased automatically.
When 95 is selected, water is heated to 60
When 60 is selected, water is heated to 40

Button sample Program chart

Temp Energy
Normal
90 2.74kWh
Economy
60 1.13kWh

162 173 Time(M)

<fig 1 Example of WD-1460 > <fig 2 Comparison of white & white-eco >
General 21/28
Special
Special Program
Program
200606 - SP - 4
4. Hand wash

Explanation

Special program
This function is for the laundry which normally has to be washed by the hand, like wool.
Wash cycle is done by cold water in the period of on / 3seconds & off / 50
seconds for 20 minutes.
A Rinse and a spin is done at 400rpm rinsing twice.
When No spin is selected, the intermittent spin of rinse is also skipped.

* No spin function is applied in Wool and Delicate course from new model.

Button sample Program chart

Wash cycle

Total 20 minutes
on

off
3 3 3 3 Time(S)
50 50 50 50

<fig 1 Example of WD-1375 > <fig 2 Time chart >


General 22/28
Special
Special Program
Program
200606 - SP - 5
5. Pre-Wash

Explanation

Special program
Use this option for load that need pretreatment. Add 16 minutes pre wash and drain.
-.When using Pre Wash option, do not use liquid detergent in the main wash comportment.
Use powder for the main wash.

Available in Cotton, Baby care.

Button sample Program chart

Wash cycle

Total 16 minutes
on

off
Time(S)

<fig 1 Example of WD-1460 & 1290 > <fig 2 Time chart >
General 23/28
Special
Special Program
Program
200606 - SP - 6
6. Rinse+

Explanation

Special program
The Rinse+ adds one more rinse on the basic rinse time.
The water level is higher than normal to get the better rinse performance.
For example, The basic rinse time in WHITES course is 3, rinse time becomes
4 times by selecting Rinse+.

Button sample

<fig 1 Example of WD-1460 >

General 24/28
Special
Special Program
Program
200606 - SP - 7
7. Wrinkle free (Crease care)

Explanation

Special program
The purpose is to prevent laundry from wrinkling.
After finishing main spin and during program, disentangling program is done.

* Process : Drain -> Intermittent spin (400/600rpm) -> Disentangling 2 minutes


-> Intermittent spin -> Main Spin 3 minutes -> Remaining spin ->
Disentangling 5 minutes.

Program chart

Wrinkle free Wrinkle free


rpm

Disentangle

Disentangle
2 minutes
Main spin Disentangle
5 minutes

PUMP OFF
General 25/28
Special
Special Program
Program
200606 - SP - 8
8. Rinse hold

Explanation

Special program
This function can be used when the customer wants to leave laundry in the machine
without spinning after it has been rinsed to prevent it from getting wrinkled.
To drain out the water, push Start / Pause button and then start spin.

Button sample Program chart

Rinse hold

Wash Rinse

Stop
To drain
water out

1. Push Start / Pause button


2. Do the Spin course
General 26/28
Special
Special Program
Program
200606 - SP - 9
9. Child Lock

Explanation

Special program
To select or cancel Child lock, push simultaneously two buttons which have
Child Lock mark for 2 seconds. It can be set during operation , test mode and Power off.
When it works, CL is displayed and all other functions are not selected.
( In the case of some new model, Power button can be selected).
CAUTION If there a water in drum, dont open the door.
After the drain, open the door.
Button sample Operation

General 27/28
Special
Special Program
Program
200606 - SP - 10
10. Time delay 11. Steam Wash

Explanation Explanation

Special program
Preparing washing before using Steam Wash is
-.Turn on the water tap -.For tough stained clothes, underwear,
-.Load laundry and close the door or baby clothes.
-.Place the detergent and fabric softener -.Steam wash is available with Cotton,
in the drawer Synthetic, Baby care cycles.
How to set Time delay -.This option features upgraded washing
-. Press the power button performance with lower energy.
-. Turn the program dial to select the program -.Do not load delicates such as wool, silk,
you require and easily discolored clothes.
-. Press the Time delay button and set the
desire time, finally press the start button
Button sample Button sample < WD-14375/1457FD >

General 28/28
Prime SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Prime Specifications Comparison

F1202FDS / F1203FDS / WD-14420FDS/ BOSCH


Item
F1402FDS F1403FDS WD-16420FDS LOGIXX8

Tool PRIME PRIME BAIKAL


Display LCD(72*40) LED LCD/LED LCD(46*60)
Steam Apply Apply Not Apply

Picture

WD-14420FDS :
F1202FDS / F1203FDS : 1,200 1,400
Max. rpm 1,400
F1402FDS / F1403FDS : 1,400 WD-16420FDS:
Dimensions 1,600
600 * 640 * 842 600 * 640 * 842
(W * D * H)
Capacity 9 kg 8 kg 8 kg
Water
6.5 / kg 6.5 / kg 7.4 / kg
Consumption
Door Size 35 cm 30 cm 32 cm
Energy Rating A++ A++ A+

Prime 1/32
Prime Specifications Best Claims

Best Claim : 1. Capacity, 2. Door, 3. Effective Porthole, 4. New Drum

Big Capacity (9kg) 68L Easy to Use

-Washing Performance
:The Biggest Drum(68L, Hoover 66), - Large LCD / LED
the Better W/Performance - Load Detection
: Duvet, Curtain Washable Capacity Display

- Biggest Porthole(35cm)
Steam Non Steam Bosch(32cm)
Biggest Door
Steam DD
-A++ Energy Rating -Low Noise, Vibration
-Water Saving -Medic Rinse
-Refresh -Baby Care
-Allergy Care-Steam
New Drum
- Embossed Drum
Design Less Crease (LG Only)
Easy to take out,
Better Washing Performance
Various Colors
-Waved Lifter:
Silver, Black, Titanium
Better Washing Performance
Waved line design

Prime 2/32
Prime Specifications Biggest Door

Competitors- Big Capacity Models with Big Door Design


(30cm 35cm)
* Candy * Fagor
- Door: 35cm - Door size : 34cm
.Position : 75cm from floor .Position : 73cm from floor

* Hoover * Miele
- Door size : 35cm - Door size & Door position
.Position : 75cm from floor : same as present
- Big door & Tilted control

Prime 3/32
Prime Specifications Drum

World Largest Capacity in 24 full size - Drum Washer Development

Capacity
Capacity

Baikal(307) +20

17.6

484 ()
21

How to increase capacity


1. Drum Diameter : Same (484)
2. Drum Depth : Longer than20mm
Base Model : Baikal
- Gap between Tub~Cabinet : Same 21mm
Target Capacity : 64 (Baikal:60) Tool common use with Baikal :
Drum Front, Drum Back, Spider ASM

Prime 4/32
Prime Specifications Display

LCD Model

LED Model

Prime 5/32
Prime Specifications Special Functions

Tub Clean

Beep on / off

Change the
language

Prime 6/32
Prime Specifications On Dispenser

Before Prime

Softener

Powder Detergent Powder Detergent Powder Detergent Powder Detergent


for Main Wash for Pre Wash for Main Wash for Pre Wash

Softener

Prime 7/32
Steam Cycles Comparison

Item Allergy Care Baby Care Steam Refresh

Removal of Protein Crease Release


Purpose Removal of Allergens Stains Odor Release
& remaining detergent Fluffing the Clothes

Steam Default Option Default


Cold <Steam < 35
35 <Heater < 60
60 = Steam Cold <Steam < 35
Application For better allergen 35 <Heater < 60 Only Steam On
removal,
Steam is on around
60
Default Temp.() 60 60 60~95 (Only available)

Temp
Only 60 40 60 95 No available
Variation()

Default Rinse Default + 1 more cycle Medic Rinse No Rinse

Motor Motion Normal Gentle Normal

Prime 8/32
Steam Cycles Allergy Care Baby Care

Removal Of Allergens
Allergy Care - House Mite / Fur of Pets / Pollen / Bacteria / Germ

Communication
Step 1 : Allergen Sanitization Step 3: Allergen Removal
Miniscule steam(1/1600 of water size) penetrates into
4 Step Power Rinsing Cycle and Pounding Washing Action
each corner of clothes fiber and sanitizes allergen.
completely separates allergen from clothes

Step 2 : Allergen Dissolution


Detergent Water Circulation loosens allergen from Step 4: Allergen Removal
clothes and steam keeps optimal temperature, or 60 High Spinning Power drains Allergen out
for allergen Dissolution

Prime 9/32
Steam Cycles Allergy Care Baby Care

Baby Care Communication


Removal of Protein stains
(blood, skin dirt, chocolates etc..)

Minimizing detergent residue for baby skin care


- Medic Rinse System (Warm Rinse)

Gentle Care for delicate clothes fabric protection


- Ultra Gentle Washing Action

Medic Rinse?
The purpose of this option is to minimize detergent residues
after the whole cycle, In order to implement this effect, the
washer adds 1 more rinsing and keeps the optimal water
temperature at last rinsing cycle, that is, 40 to have
detergent-free clothes.

Prime 10/32
Steam Cycles Steam Refresh

Steam Refresh Communication


No time to wash your shirt, but you have an important
meeting? Simply pop it into the washing machine and
activate the Steam Refresh Course, which releases
wrinkles and odor making your shirt fresh with no fuss.
Crease Release
Odor Release
Fluffing the
Clothes

Prime 11/32
Steam Structure
Inlet Valve Container Heating (Direct) Type
Container
Steam(Alpha) Water Water
Generator
Steam

Heater

Steam
Dual Spray System

Steam
Spray Generator
Nozzle

Water Hose

Steam
Generator

Steam Hose

Continuity Steam Injection


Highly-concentrated Steam Injection Nozzle
Detergent Water
Circulation

Prime 12/32
Steam Structure
Water Low Level Sensor Water High Level Sensor Steam outlet to the Water Inlet from
(Long electrode) (Short electrode) Spray Nozzle the Inlet Valve
Thermistor
Assembly

Full Water Level

Empty Water Level

Heater

Outer Plastic
Body Temperature
Sensor to protect
Heater
Functions SVC Method
* Inlet Valve : Water supply into the TSG(Turbo Steam Generator) TSG(Turbo Steam Generator) SVC is
provided as assembly only.
* Water Low Level Sensor : Senses low level of water supply.
* Water High Level Sensor : Senses high level of water supply. Be cautious of hot water inside TSG during
* SVC to avoid burn injuries.
* Thermistor Assembly : Senses water temperature of TSG.
* Empty Water Level : Controlled by Long Water Level Sensor. To prevent from water dropping* and spilling,
* Full Water Level : Controlled by Short Water Level Sensor. use a large towel under the TSG

* TSG : Turbo Steam Generator


Prime 13/32
Steam Cycles Test Mode

Press the Button Displayed Information Remark


Intensive + Rinse Water Level Sensor : long electrode (low level) Water remains : below 150
No Water : over 150
Intensive + Option(R) Water Level Sensor : short electrode (high level)

Intensive + Temp Temperature of inside*TSG

Steam + Option(R) : 1 time 00 displayed is o.k

If AG temp is above 116 ,


Steam + Option(R) : 2 times
then change to normal course .
Water Level Sensor error
If water level in long electrode >150(No water) Check inlet hose connections
Steam + Option(R) : 3 times
,and water level in short electrode<150( overflow) for
2 seconds,then change to normal course.
Water Inlet Error
If water level in short electrode is over 150 Check inlet Valve.
Steam + Option(R) : 4 times
for more than 1 minute, Check connection of Valve.
then change to normal course.
Heater Error
If initial heating temperature difference is 4
Steam + Option(R) : 5 times Change TSG Assembly.
for 2 minutes,
then change to normal course.

Press & Hold for 3 sec.

* TSG : Turbo Steam Generator


Intensive+Rinse Intensive+Option(R) Intensive+Temp Steam + Option(R)
Prime 14/32
Steam Cycles How to Demonstration

Power ON

Press the Button


Steam Wash + Temp

Press the Button


Start / Pause.
Its start

Press the Button


Start / Pause again,
Its paused

Power OFF

*Repeat 10 cycles for 150 minutes.


(For demonstration, needs water supply)

*If you have some problems,then check by Test Mode.

Prime 15/32
Trouble Shooting Wiring

In wash only, remove wires for DRY.

MAIN PCB

Motor
DISPLAY PCB
(Hall Sensor)

Fan Motor AQUA

Pressure Switch Inlet Valve Door Switch Heater


Pre. Main AG Dry Dry
AG
Wash

Thermistor Drain Circulation AG


Pump Pump Sensor
AG C/Duct DRY Wash

Prime 16/32
Trouble Shooting PCB Layout
Drain Pump Control Door Switch Control Heater Control AQUA Control Motor Stator Control AG Sensor Control
BK~BN+YL BK~BN+YL Measure resistance impossible
Measure Resistance
(152.5~175.5 ) Measure RESISTANCE here.just check cut-off.
impossible here impossible here.

V U W Long

V ~ U (5 ~ 15) Short
U ~ W (5 ~ 15) Common
W ~ V (5 ~ 15)

Circulation Pump Control


WH Housing BK ~
YL Housing Sky Blue
(152.5~175.5 )
LCD Display Control

Inlet Valve Control

Common
Hall Sensor Control Pressure Switch Control Thermistor Control PCB Power

VT+WH ~ R is 44~53K
Pre. Valve Sky Blue at 25
(3.6~4.5 ) Ha
(9 ~ 10 ) Measure Hz Common
Main Valve BK :Black
Hb Impossible Wash
(3.6~4.5 ) BN : Brown
(9 ~ 10 ) Here.
Just check YL : Yellow
AG
AG Valve Common cut-off WH : White
(3.6~4.5 ) VT : Violet
Prime 17/32
Trouble Shooting Electric Parts

Pump Inlet Valve Pressure Switch

R range 152.5 ~ 175.5 R range 3.6 ~4.5 at all 3 points. Measurement of Hz Impossible here.
1 Pre. Valve 2 Main Valve 3 AG Valve Just check cut-off.

1 2

Motor Stator Hall Sensor Door Switch

V ~ U (5 ~ 15) Measurement of R Impossible


Common ~ Sb (9~10)
U ~ W (5 ~ 15)
W ~ V (5 ~ 15) Common ~ Sa (9~10) here.
Just check cut-off.

V U W
Sb Sa
Common

Prime 18/32
Trouble Shooting How to Demonstration

Door Switch Control

* Door Locking time : 1~8 sec.


Check the time interval from input power to parts 1
move up ,then Door is locked.

* Door Releasing time : 25~100 sec.


Check the time interval from power off to parts 1
move down,then Door is released.

Heater Control 1) Wash Heater

AG DRY Common
Wash

Resistance : 24.7 ~ 28.0


2) AG Heater
Power Cord

Noise Filter
Prime 19/32 Resistance : 42.8 ~ 49.2
Trouble Shooting No Power

Is the Power Plug connected


No Reconnect Power Plug firmly.
firmly to the power outlet?

Yes

Is Multi-plug socket used ?


Dont use Multi-plug socket.
Yes Use single plug socket for Washer.

No

Is the connectors connected correctly and firmly


to PCB and Noise Filter?

Check, reconnect or repair the connector.


No

Noise Filter PCB

Yes

Is Red LED ON while power supplied ?

No Check and replace Main PCB.

Yes

Is the connectors connected


Correctly to the Display Check connectors otherwise.
Yes Replace Display PCB.
PCB?
Prime 20/32
Trouble Shooting LE Error
Motor Locked Error
Press the Power button,
Does the Drum rotate when the start/pause
button is pressed to start the cycle ?

No

Is the connector connected correctly to


PCB, Housing and Motor ?

No Reconnect or repair the connector.

Yes

Disassemble the rotor.


Are the magnet of rotor Magnet Replace the rotor.
Yes
cracked or broken?

No

Are the resistance same UVW


between Stator points? Replace the stator.
No
Resistance limits 5~15

Yes

Replace the hall sensor. Disassemble hall sensor carefully.

Replace the Stator Assembly. Prime 21/32


Trouble Shooting LE Error

1. Disassemble the Hall Sensor 2. Assemble the Hall Sensor


1) Disassemble the hook of Hall Sensor by (-) driver.
1) Adjust the hole of Hall Sensor to the hooks of
stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the


hook for sure.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might broke up.
Hence need change of stator assembly.
So disassemble cautiously.

Prime 22/32
Trouble Shooting OE Error
Water Outlet Error

Is the drain hose kinked ? Yes Check drain hose for kink. Straighten the hose.

No
Drain Hose

Is the pump filter clogged ? Yes Check & Clean pump filter.

No
< How to disassemble and clean pump filter >
Continue Open the Cover by coin, Drain water by removing Disassemble the pump filter
or finger(only new model) the hose cap. by turning the filter cap
counterclockwise
Pump Filter

Cover
This kind of accumulation
on the drain filter not only Filter Cap
prevents proper drainage,
but also will promote Clean the Filter Assemble & close cap
bacteria growth and cause
odors.
This drain filter should be
cleaned once a month.

Hose Cap
Filter Cap

Prime 23/32 Filter clogged by foreign objects


Trouble Shooting OE Error
Water Outlet Error

Is the standpipe height greater than 1.0 m Observe standpipe height requirements of 1.0m maximum.
Yes
above the floor? -Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.
No

Is the connector connected correctly to


PCB,Housing and Drain Pump ?

No Reconnect or repair the connector.

Yes

Is the resistance of Pump Motor Is the Impeller operating normally?


Within 152.5 ~ 175.5 ? < Abnormal operating >
Escape Binding
OR X No Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ?
Yes

2 No Replace PCB

1
Prime 24/32
Trouble Shooting IE Error
Water Inlet Error

Is the water tap closed? Yes Check the water tap and open it fully.

No

Is the inlet hose kinked or damaged? Straighten the inlet hose.


Yes
If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged? Yes Check and Clean the inlet filter.

No

Turn off the Unscrew the Pull out the Clean the filter Tighten the
water tap water hose water filter by hard brush Inlet hose

Prime 25/32
Trouble Shooting IE Error
Water Inlet Error
Is the connector connected correctly to
PCB,Housing and Inlet valve?

No Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within


3.6 ~4.5 ?
1 Pre. Valve 2 Main Valve 3 AG Valve

1 2
No Replace the Inlet Valve.

Prime 26/32
Trouble Shooting FE Error
Water over Flow Error
Does the water level over reference
line? Replace the pressure switch.
No
If FE is displayed again, then replace PCB

Yes

Is the water coming in drawer


continuously? Yes Replace the inlet valve assembly.

No

Is the water level frequency 26.1Khz(LED) or 25.9Khz(LCD)?

LED LCD

Yes Check the air chamber and the tube (clogged)

No
How to check the water level frequency
Replace the pressure switch. -. Push the two button. (Press and Hold 3sec)
If FE is displayed again, then replace PCB LED Intensive + Option (left)
Prime 27/32 LCD Medic Rinse + Rinse
Trouble Shooting PE Error
Pressure sensor Error

Is the connector to pressure sensor


disconnected or disassembled?

Yes Reconnect or repair the connector.

No

Is the resistance of the pressure sensor out of range?

Yes Replace the pressure switch.


(Pin1 ~ Pin3) (21~23)

No

Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No

Replace the Main PCB.


Prime 28/32
Trouble Shooting TE Error
Thermistor Error
Is the connector to Thermistor
disconnected or disassembled?

Yes Reconnect or repair the connector.

Wash AG

No

Is the resistance of the thermistor out of range


Yes Replace the pressure switch.
(44 ~ 53 K) at 25 ?

No

Replace the Main PCB.

Prime 29/32
Trouble Shooting Vibration during Spin

Had all 4 shipping bolts and/or


Yes Remove all shipping bolts and/or packaging materials.
packaging materials not removed?

Remove Shipping Bolts Cover Bolts holes using Caps Packaging material

4 Shipping Bolts
4 Caps
No Unscre Cap
Rear of a Washer
w Shipping Bolt

Check if the 4 brackets are securely attached.


If the brackets are not installed properly, noise and vibration
may result. Be sure to remove the paper backing and to use
Is the washer installed on a pedestal? Yes all screws to install the brackets. Once properly attached,
Firmly press the top part of the bracket to ensure that double-sided
tape sticks firmly on washer or dryer.
Check if the bigger brackets are attached.
There are two kinds of brackets. The bigger one is for the
Four brackets should be securely attached. washer; the smaller is for the dryer. If small brackets are
attached to the washer and vice versa noise and vibration may result.
4 Brackets (2 on each side) Note: There is only one bracket after January 2006.

No
Pedestal Washer (Large)
Pedestal Brackets

Dryer After Jan. 2006

Or if brackets are correct


Prime 30/32
Trouble Shooting Vibration during Spin

Is the unit not level? How to check and level the washer
Are all four feet not in firm contact - Use Level
Yes
with the floor? - Diagonal Test : Important !
- Adjust Legs using leg spanner
If the washer is on the pedestal, you should adjust pedestal legs.
Following is the detailed guide to level the washer.
No
How to check and level the washer
Diagonal Test : Important !!!

No

When pushing down the edges of the washing machine


Use level. If the customer does not top plate diagonally, the machine should not move up
and down at all.( Please, check both directions.)
have a level , OK! Next step If the machine rocks when pushing the machine top plate
Diagonally, adjust the feet again till machine doesnt rock.

Clockwise
How to adjust leg 45 degree method!! Adjustment to make
higher
During the diagonal test, if the washer
moves at this test then adjust front leg in direction
shown in picture. ( If opposite, adjust opposite
front leg)
Turn the leg clockwise by 45 degree,
and do diagonal test again. If the washer still Lock Nut
moves, repeat turning leg clockwise After adjustment
by 45 degree till the washer does not move at all fasten Lock nut
(Turn counter-
Prime 31/32 clockwise)
Trouble Shooting Vibration during Spin

If there are foreign materials between the legs and floor,


Are there any foreign objects under It can cause vibration and also result in washer
Yes
the legs? movement during operation. So remove the foreign
materials and level the washer by adjusting the legs.
Foreign objects

No

Move the washer or reinforce the floor to make it more


Is the floor flexing or bouncing?
rigid. If the floor is not solid, your washer may vibrate
Do you hear or feel the vibration Yes and you may hear and feel the vibration throughout your
throughout your floor?
floor.
(Especially for wooden floor)
Refer to the owners manual and installation instructions
for floor requirements.
No If possible,place a machine in the corner of the space.
Vibrations result from the unbalanced load in the
machine. As drum spins in an up and down rotation, the
Does vibrations occur intermittently proper balancing of the load inside the drum is very
according to the size and type of Yes
important for the drum to spin smoothly. If the load is not
items in the washer? evenly distributed across the drum surface, there will be
more weight in some areas and less weight in others.
No
So when it reaches the higher RPM the drum will spin
slightly out of alignment. Try to redistribute the load
Prime 32/32 across the drum surface to reduce the vibrations.
Baikal SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Trouble Shooting Baikal 600 Wiring

In wash only, remove wires for DRY.

MAIN PCB

DISPLAY
Motor PCB
(Hall Sensor)

Fan Motor AQUA

Pressure Switch Inlet Valve Door Switch Heater


Pre. Main AG Dry Dry
AG
Wash

Thermistor Drain Circulation AG


Pump Pump Sensor
AG C/Duct DRY Wash

Baikal 1/14
Trouble Shooting Baikal 600 PCB Layout

Drain Pump Control Door Switch Control Heater Control AQUA Control Motor Stator Control AG Sensor Control
BK~BN+YL BK~BN+YL Measure resistance impossible
Measure resistance
(152.5~175.5 ) Measure R impossible here. Just check cut-off.
here impossible here.

V U W Long

V ~ U (5 ~ 15) Short
U ~ W (5 ~ 15) Common
W ~ V (5 ~ 15)

Circulation Pump Control


WH Housing BK ~
YL Housing Sky Blue
(152.5~175.5 )
LCD Display Control

Inlet Valve Control

Common
Hall Sensor Control Pressure Switch Control Thermistor Control PCB Power

VT+WH ~ R is 44~53K
Pre. Valve Sky Blue at 25
(3.6~4.5 ) Ha
(9 ~ 10 ) Measure Hz Common
Main Valve BK :Black
Hb Impossible Wash
(3.6~4.5 ) BN : Brown
(9 ~ 10 ) Here.
Just check YL : Yellow
AG
AG Valve Common cut-off WH : White
(3.6~4.5 ) VT : Violet
Baikal 2/14
Trouble Shooting Baikal 600 Electric Parts

Pump Inlet Valve Pressure Switch

R range 152.5 ~ 175.5 R range 3.6 ~4.5 at all 3 points Measure Hz Impossible Here.
1 Pre. Valve 2 Main Valve 3 AG Valve Just check cut-off.

1 2

Motor Stator Hall Sensor Door Switch

V ~ U (5 ~ 15) Measure R Impossible Here.


Common ~ Sb (9 ~ 10 )
U ~ W (5 ~ 15)
Common ~ Sa (9 ~ 10 ) Just check cut-off.
W ~ V (5 ~ 15)

V U W
Sb Sa
Common

Baikal 3/14
Trouble Shooting Baikal 600 How to Demonstration

Door Switch Control

* Door Locking time : 1~8 sec.


Check the time interval from input power to parts 1
move up ,then Door is locked.

* Door Releasing time : 25~100 sec.


Check the time interval from power off to parts 1
move down,then Door is released.

Heater Control 1) Wash Heater

AG DRY Common
Wash

Resistance : 24.7 ~ 28.0


2) AG Heater
Power Cord

Noise Filter
Resistance : 42.8 ~ 49.2
Baikal 4/14
Trouble Shooting Baikal 600 No Power

Is the Power Plug connected


No Reconnect Power Plug firmly.
firmly to the power outlet?

Yes

Is Multi-plug socket used ?


Dont use Multi-plug socket.
Yes Use single plug socket for Washer.

No

Is the connectors connected correctly and firmly


to PCB and Noise Filter?

Check, reconnect or repair the connector.


No

Noise Filter PCB

Yes

Is Red LED ON while power supplied ?

No Check and replace Main PCB.

Yes

Is the connectors connected


Correctly to the Display Check connectors otherwise.
Yes Replace Display PCB.
PCB?
Baikal 5/14
Trouble Shooting Baikal 600 LE Error
Motor Locked Error
Press the Power button,
Does the Drum rotate when the start/pause
button is pressed to start the cycle ?

No

Is the connector connected correctly to


PCB, Housing and Motor ?

No Reconnect or repair the connector.

Yes

Disassemble the rotor.


Are the magnet of rotor Magnet Replace the rotor.
Yes
cracked or broken?

No

Are the resistance same UVW


between Stator points? Replace the stator.
No
Resistance limits 5~15

Yes

Replace the hall sensor. Disassemble hall sensor carefully.

Replace the Stator Assembly.


Baikal 6/14
Trouble Shooting Baikal 600 LE Error

1. Disassemble the Hall Sensor 2. Assemble the Hall Sensor


1) Disassemble the hook of Hall Sensor by (-) driver.
1) Adjust the hole of Hall Sensor to the hooks of
stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the


hook for sure.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might broke up.
Hence need change of stator assembly.
So disassemble cautiously.

Baikal 7/14
Trouble Shooting Baikal 600 OE Error
Water Outlet Error

Is the drain hose kinked ? Yes Check drain hose for kink. Straighten the hose.

No
Drain Hose

Is the pump filter clogged ? Yes Check & Clean pump filter.

No
< How to disassemble and clean pump filter >
Continue Open the Cover by coin, Drain water by removing Disassemble the pump filter
or finger(only new model) the hose cap. by turning the filter cap
counterclockwise
Pump Filter

Cover
This kind of accumulation
on the drain filter not only Filter Cap
prevents proper drainage,
but also will promote Clean the Filter Assemble & close cap
bacteria growth and cause
odors.
This drain filter should be
cleaned once a month.

Hose Cap
Filter Cap

Baikal 8/14 Filter clogged by foreign objects


Trouble Shooting Baikal 600 OE Error
Water Outlet Error

Is the standpipe height greater than 1.0 m Observe standpipe height requirements of 1.0m maximum.
Yes
above the floor? -Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.
No

Is the connector connected correctly to


PCB,Housing and Drain Pump ?

No Reconnect or repair the connector.

Yes

Is the resistance of Pump Motor Is the Impeller operating normally?


Within 152.5 ~ 175.5 ? < Abnormal operating >
Escape Binding
OR X No Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ?
Yes

2 No
Replace PCB

1
Baikal 9/14
Trouble Shooting Baikal 600 IE Error
Water Inlet Error

Is the water tap closed? Yes Check the water tap and open it fully.

No

Is the inlet hose kinked or damaged? Straighten the inlet hose.


Yes
If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged? Yes Check and Clean the inlet filter.

No

Turn off the Unscrew the Pull out the Clean the filter Tighten the
water tap water hose water filter by hard brush Inlet hose

Baikal 10/14
Trouble Shooting Baikal 600 IE Error
Water Inlet Error
Is the connector connected correctly to
PCB,Housing and Inlet valve?

No Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within


3.6 ~4.5 ?
1 Pre. Valve 2 Main Valve 3 AG Valve

1 2
No Replace the Inlet Valve.

Baikal 11/14
Trouble Shooting Baikal 600 FE Error
Water over Flow Error
Does the water level over reference
line? Replace the pressure switch.
No
If FE is displayed again, then replace PCB.

Yes

Is the water inserted in drawer


continuously? Yes Replace the inlet valve assembly.

No

Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)?

LED LCD

Yes Check the air chamber and the tube (clogged)

No
How to check the water level frequency
Replace the pressure switch. -. Push the two button.
If FE is displayed again, then replace PCB LED Temp.+ Rinse
LCD Medic Rinse + Rinse
Baikal 12/14
Trouble Shooting Baikal 600 PE Error
Pressure sensor Error

Is the connector connected to pressure


sensor disconnected or disassembled?

Yes Reconnect or repair the connector.

No

Is the resistance of the pressure sensor out of range?

Yes Replace the pressure switch.


(Pin1 ~ Pin3) (21~23)

No

Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No

Replace the Main PCB.

Baikal 13/14
Trouble Shooting Baikal 600 TE Error
Thermistor Error
Is the connector connected to Thermistor
disconnected or disassembled?

Yes Reconnect or repair the connector.

Wash AG

No

Is the resistance of the thermistor out of range


Yes Replace the pressure switch.
(44 ~ 53 K) at 25 ?

No

Replace the Main PCB.

Baikal 14/14
Star SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Trouble Shooting STAR Wiring

Pressure
Switch

Star 1/14
: Not in used
Trouble Shooting STAR PCB Layout

Drain Pump & Door & Inlet Valve Control Display Control PCB Power & Heater Control

Common
Pre. Valve
(3.6~4.5 ) Heater
(24.7 ~ 28.0 )
Drain Pump Main Valve
(160~177 ) (3.6~4.5 )
PCB Power
Door Switch
Measure R impossible here

Display Control Pressure Switch & Heater Thermistor Control Motor & Hall Sensor Control
Measure Hz impossible here Ha
Just check cut-off. (9 ~ 10 )
Pressure Switch V ~ U (5 ~ 15)
Hb
U ~ W (5 ~ 15)
Heater Thermistor (9 ~ 10 )
V U W W ~ V (5 ~ 15)
(44~53K, 25)
Common Common
Star 2/14
Trouble Shooting STAR Electric Parts

Pump Inlet Valve Pressure Switch

R range 160 ~ 177 R range 3.6 ~ 4.5 at all 3 points Measure Hz Impossible Here.
1 Pre. Valve 2 Main Valve Just check cut-off.

1 2

Motor Stator Hall Sensor Door Switch

V ~ U (5 ~ 15) Measure R Impossible Here.


Common ~ Sb (9 ~ 10 )
U ~ W (5 ~ 15)
Common ~ Sa (9 ~ 10 ) Just check cut-off.
W ~ V (5 ~ 15)

V U W
Sb Sa
Common

Star 3/14
Trouble Shooting STAR How to Demonstration

Door Switch Control

* Door Locking time : 1~8 sec.


Check the time interval from input power to parts 1
move up ,then Door is locked.

* Door Releasing time : 25~100 sec.


Check the time between from power off to parts 1
move down,then Door is released.

Star 4/14
Trouble Shooting STAR No Power

Is the Power Plug connected


No Reconnect Power Plug firmly.
firmly to the power outlet?

Yes

Is Multi-plug socket used ?


Dont use Multi-plug socket.
Yes Use single plug socket for Washer.

No

Is the connectors connected correctly and firmly


to PCB and Noise Filter?

Check, reconnect or repair the connector.


No

Noise Filter PCB

Yes

Is Red LED ON while power supplied ?


Check and replace Main PCB.
No

Yes

Is the connectors connected


Correctly to the Display Check connectors otherwise.
PCB? Yes Replace Display PCB.
Star 5/14
Trouble Shooting STAR LE Error
Motor Locked Error
Press the Power button,
Does the Drum rotate when the start/pause
button is pressed to start the cycle ?

No

Is the connector connected correctly to


PCB, Housing and Motor ?

No Reconnect or repair the connector.

Yes

Disassemble the rotor.


Are the magnet of rotor Magnet Replace the rotor.
Yes
cracked or broken?

No

Are the resistance same UVW


between Stator points? Replace the stator.
No
Resistance limits 5~15

Yes

Replace the hall sensor.


Disassemble hall sensor carefully.

Replace the Stator Assembly.


Star 6/14
Trouble Shooting STAR LE Error

1. Disassemble the Hall Sensor 2. Assemble the Hall Sensor


1) Disassemble the hook of Hall Sensor by (-) driver.
1) Adjust the hole of Hall Sensor to the hooks of
stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the


hook for sure.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might broke up.
Hence need change of stator assembly.
So disassemble cautiously.

Star 7/14
Trouble Shooting STAR OE Error
Water Outlet Error

Is the drain hose kinked ? Yes Check drain hose for kink. Straighten the hose.

No
Drain Hose

Is the pump filter clogged ? Yes Check & Clean pump filter.

No
How to disassemble and clean pump filter
Continue Open the Cover by coin, Drain water by removing Disassemble the pump filter
or finger(only new model) the hose cap. by turning the filter cap
counterclockwise
Pump Filter

Cover
This kind of accumulation
on the drain filter not only Filter Cap
prevents proper drainage,
but also will promote Clean the Filter Assemble & close cap
bacteria growth and cause
odors.
This drain filter should be
cleaned once a month.

Hose Cap
Filter Cap

Star 8/14 Filter clogged by foreign objects


Trouble Shooting STAR OE Error
Water Outlet Error

Is the standpipe height greater than 1.0 m Observe standpipe height requirements of 1.0m maximum.
Yes
above the floor? -Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.
No No

Is the connector connected correctly to


PCB,Housing and Drain Pump ?

No Reconnect or repair the connector.

Yes

Is the resistance of Pump Motor Is the Impeller operating normally?


Within 160 ~ 177 ?
OR < Abnormal operating >
Binding
X No Replace Pump Motor.

When checking the voltage between connectors (1,2), is voltage b/n 220~240V ?
Yes

1 No Replace PCB

Star 9/14
2
Trouble Shooting STAR IE Error
Water Inlet Error

Is the water tap closed? Yes Check the water tap and open it fully.

No

Is the inlet hose kinked or damaged? Straighten the inlet hose.


Yes
If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged? Yes Check and Clean the inlet filter.

No

Turn off the Unscrew the Pull out the Clean the filter Tighten the
water tap water hose water filter by hard brush Inlet hose

Star 10/14
Trouble Shooting STAR IE Error
Water Inlet Error
Is the connector connected correctly to
PCB,Housing and Inlet valve?

No Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within


3.6 ~4.5 ?

1 Pre. Valve 2 Main Valve

1 2
No Replace the Inlet Valve.

Star 11/14
Trouble Shooting STAR FE Error
Water over Flow Error
Does the water level over reference
line? Replace the pressure switch
No
If FE is displayed again, then replace PCB

Yes

Is the water coming in drawer


continuously? Yes Replace the inlet valve assembly.

No

Is the water level frequency 25.5Khz ?

Yes Check the air chamber and the tube (clogged)

No
How to check the water level frequency
Replace the pressure switch. -. Push the two button.
If FE is displayed again, then replace PCB LED Time delay + Rinse+
Star 12/14
Trouble Shooting STAR PE Error
Pressure sensor Error
Is the connector connected to pressure
sensor disconnected or disassembled?

Yes Reconnect or repair the connector.

No

Is the resistance of the pressure sensor out of range?

Yes Replace the pressure switch.


(Pin1 ~ Pin3) (21~23)

No

Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No

Replace the Main PCB.

Star 13/14
Trouble Shooting STAR TE Error
Thermistor Error
Is the connector connected to Thermistor
disconnected or disassembled?

Reconnect or repair the connector.


Yes

No

Is the resistance of the thermistor out of range


Yes Replace the pressure switch.
(44 ~ 53 K) at 25 ?

No

Replace the Main PCB.

Star 14/14
Hi-Five SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Trouble Shooting Hi-Five Wiring

In wash only, remove wires for DRY.

MAIN PCB

DISPLAY
Motor PCB
(Hall Sensor)

Fan Motor AQUA

Pressure Switch Inlet Valve Door Switch Heater


Pre. Main AG Dry Dry
AG
Wash

Thermistor Drain Circulation AG


Pump Pump Sensor
AG C/Duct DRY Wash

Hi-Five 1/14
Trouble Shooting Hi-Five PCB Layout

Drain Pump Control Door Switch Control Heater Control AQUA Control Motor Stator Control AG Sensor Control
BK~BN+YL BK~BN+YL Measure resistance impossible
Measure resistance
(152.5~175.5 ) Measure R impossible here.just check cut-off.
here impossible here.

V U W Long

V ~ U (5 ~ 15) Short
U ~ W (5 ~ 15) Common
W ~ V (5 ~ 15)

Circulation Pump Control


WH Housing BK ~
YL Housing Sky Blue
(152.5~175.5 )
LCD Display Control

Inlet Valve Control

Common
Hall Sensor Control Pressure Switch Control Thermistor Control PCB Power

VT+WH ~ R is 44~53K
Pre. Valve Sky Blue at 25
(3.6~4.5 ) Ha
(9 ~ 10 ) Measure Hz Common
Main Valve BK :Black
Hb Impossible Wash
(3.6~4.5 ) BN : Brown
(9 ~ 10 ) Here.
Just check YL : Yellow
AG
AG Valve Common cut-off WH : White
(3.6~4.5 ) VT : Violet

Hi-Five 2/14
Trouble Shooting Hi-Five Electric Parts

Pump Inlet Valve Pressure Switch

R range 152.5 ~ 175.5 R range 3.6 ~4.5 at all 3 points Measure Hz Impossible Here.
1 Pre. Valve 2 Main Valve 3 AG Valve Just check cut-off.

1 2

Motor Stator Hall Sensor Door Switch

V ~ U (5 ~ 15) Measure R Impossible Here.


Common ~ Sb (9 ~ 10 )
U ~ W (5 ~ 15)
Common ~ Sa (9 ~ 10 ) Just check cut-off.
W ~ V (5 ~ 15)

V U W
Sb Sa
Common

Hi-Five 3/14
Trouble Shooting Hi-Five How to Demonstration

Door Switch Control

* Door Locking time : 1~8 sec.


Check the time interval from input power to parts 1
move up ,then Door is locked.

* Door Releasing time : 25~100 sec.


Check the time between from power off to parts 1
move down,then Door is released.

Heater Control 1) Wash Heater

AG DRY Common
Wash

Resistance : 24.7 ~ 28.0


2) AG Heater
Power Cord

Noise Filter
Resistance : 42.8 ~ 49.2
Hi-Five 4/14
Trouble Shooting Hi-Five No Power

Is the Power Plug connected


No Reconnect Power Plug firmly.
firmly to the power outlet?

Yes

Is Multi-plug socket used ?


Dont use Multi-plug socket.
Yes Use single plug socket for Washer.

No

Is the connectors connected correctly and firmly


to PCB and Noise Filter?

Check, reconnect or repair the connector.


No

Noise Filter PCB

Yes

Is Red LED ON while power supplied ?

No Check and replace Main PCB.

Yes

Is the connectors connected


Correctly to the Display Check connectors otherwise.
Yes Replace Display PCB.
PCB?
Hi-Five 5/14
Trouble Shooting Hi-Five LE Error
Motor Locked Error
Press the Power button,
Does the Drum rotate when the start/pause
button is pressed to start the cycle ?

No

Is the connector connected correctly to


PCB, Housing and Motor ?

No Reconnect or repair the connector.

Yes

Disassemble the rotor.


Are the magnet of rotor Magnet Replace the rotor.
Yes
cracked or broken?

No

Are the resistance same UVW


between Stator points? Replace the stator.
No
Resistance limits 5~15

Yes

Replace the hall sensor. Disassemble hall sensor carefully.

Replace the Stator Assembly.


Hi-Five 6/14
Trouble Shooting Hi-Five LE Error

1. Disassemble the Hall Sensor 2. Assemble the Hall Sensor


1) Disassemble the hook of Hall Sensor by (-) driver.
1) Adjust the hole of Hall Sensor to the hooks of
stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the


hook for sure.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might broke up.
Hence need change of stator assembly.
So disassemble cautiously.

Hi-Five 7/14
Trouble Shooting Hi-Five OE Error
Water Outlet Error

Is the drain hose kinked ? Yes Check drain hose for kink. Straighten the hose.

No
Drain Hose

Is the pump filter clogged ? Yes Check & Clean pump filter.

No
< How to disassemble and clean pump filter >
Continue Open the Cover by coin, Drain water by removing Disassemble the pump filter
or finger(only new model) the hose cap. by turning the filter cap
counterclockwise
Pump Filter

Cover
This kind of accumulation
on the drain filter not only Filter Cap
prevents proper drainage,
but also will promote Clean the Filter Assemble & close cap
bacteria growth and cause
odors.
This drain filter should be
cleaned once a month.

Hose Cap
Filter Cap

Hi-Five 8/14 Filter clogged by foreign objects


Trouble Shooting Hi-Five OE Error
Water Outlet Error

Is the standpipe height greater than 1.0 m Observe standpipe height requirements of 1.0m maximum.
Yes
above the floor? -Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.
No

Is the connector connected correctly to


PCB,Housing and Drain Pump ?

No Reconnect or repair the connector.

Yes

Is the resistance of Pump Motor Is the Impeller operating normally?


Within 152.5 ~ 175.5 ? < Abnormal operating >
Escape Binding
No
OR X Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ?
Yes

2 No Replace PCB

1
Hi-Five 9/14
Trouble Shooting Hi-Five IE Error
Water Inlet Error

Is the water tap closed? Yes Check the water tap and open it fully.

No

Is the inlet hose kinked or damaged? Straighten the inlet hose.


Yes
If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged? Yes Check and Clean the inlet filter.

No

Turn off the Unscrew the Pull out the Clean the filter Tighten the
water tap water hose water filter by hard brush Inlet hose

Hi-Five 10/14
Trouble Shooting Hi-Five IE Error
Water Inlet Error
Is the connector connected correctly to
PCB,Housing and Inlet valve?

No Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within


3.6 ~4.5 ?
1 Pre. Valve 2 Main Valve 3 AG Valve

1 2
No Replace the Inlet Valve.

Hi-Five 11/14
Trouble Shooting Hi-Five FE Error
Water over Flow Error
Does the water level over reference
line? Replace the pressure switch
No
If FE is displayed again, then replace PCB

Yes

Is the water inserted in drawer


continuously? Yes Replace the inlet valve assembly.

No

Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)?

LED LCD

Yes Check the air chamber and the tube (clogged)

No
How to check the water level frequency
Replace the pressure switch. -. Push the two button.
If FE is displayed again, then replace PCB LED Temp.+ Rinse
LCD Medic Rinse + Rinse
Hi-Five 12/14
Trouble Shooting Hi-Five PE Error
Pressure sensor Error
Is the connector connected to pressure
sensor disconnected or disassembled?

Yes Reconnect or repair the connector.

No

Is the resistance of the pressure sensor out of range?

Yes Replace the pressure switch.


(Pin1 ~ Pin3) (21~23)

No

Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No

Replace the Main PCB.

Hi-Five 13/14
Trouble Shooting Hi-Five TE Error
Thermistor Error
Is the connector connected to Thermistor
disconnected or disassembled?

Yes Reconnect or repair the connector.

Wash AG

No

Is the resistance of the thermistor out of range


Yes Replace the pressure switch.
(44 ~ 53 K) at 25 ?

No

Replace the Main PCB.

Hi-Five 14/14
Konsul SVC Training Manual

Purpose of report SVC Training Material

Apr 23 , 2008
LG Electronics W/M Division
Trouble Shooting How to Demonstration

Heater & Power Control

Heater Power
(24.4~28.03)

Door Switch Control


Measure R impossible here

Ther. & P.S & Tacho. Control Inlet Valve & Drain Pump Control Motor Control (Stator, Rotor, TP)

Tachometer
(62.6 ~ 74.6)

Pressure Switch
Measure Hz Impossible
Here. Pre. Valve
Just check cut-off (3.6~4.5)
Thermistor
Measure Hz Impossible Here.
Just check cut-off
Main Valve Drain Pump Stator#1 Stator#2 Rotor
(3.6~4.5) (160 ~ 177) (2.0~2.5) (0.6~0.9) (1.5~3.0)
TP

Konsul 1/3
Trouble Shooting Electric Parts

Pump Inlet Valve Pressure Switch

R is 160.5 ~ 177.5 1 Pre. Valve 2 Main Valve Measure Hz Impossible Here.


The all R is 3.6 ~ 4.5 Just check cut-off.

1 2

Heater Door Switch

R is 24 ~ 28 Measure R Impossible Here.


Just check cut-off.

Konsul 2/3
Trouble Shooting How to Demonstration

Door Switch Control

* Door Locking time : 1~8 sec.


Check the time between from input the power to parts 1
move up ,then Door locked.

* Door Releasing time : 25~100 sec.


Check the time between from off the power to parts 1
move down,then Door released.

Motor

1 Brown
Tachometer 2
3 Yellow
4 Red /
5 White
Blue
Name Connected Wire Spec.
6 Gray Tacho Meter 3~4 62.6 ~74.6 (check rpm)
7 Violet / When Temp. increase,
T/P TP 6~7
8 White
Pink cut-off.(190 ~240)
Rotor 8~9 1.5 ~ 3.0
9 White /
Rotor Red Stator coil #1 1~5 0.6 ~ 0.9
1 Sky Blue
Stator coil #2 5 ~ 10 2.0 ~ 2.5
0
Konsul 3/3

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