NMS Consultancy Services

Workshop 1
Management Principles

Consider each of the Management Principles

- customer focus
- leadership;
- involvement of people;
- process approach;
- systems approach to management;
- continual improvement;
- factual approach to decision-making;
- mutually beneficial supplier relationship.

What do this mean?

How can each of these be seen in organizations?

What are the implications for auditors and auditing?

Copyright-July 2001
Workshop 1; Issue 2
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