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The Asian Journal of Technology Management Vol. 7 No. 2 (2014): 93-107
Abstract. The practice of corruption always exist in public goods and service procurement in Indonesia. The Government efforts in
reducing this case are doing new breakthrough like creating new system of service and goods procurement in an electronic way, usually
called E-Procurement. After being instructed by Presidential Regulation number 54, year of 2010, the Local Government must use the
E-Procurement System in the process of goods and service procurement, including Kepulauan Riau Province. This Research aims to
analyzed the implementation of e-procurement system that had been adopted by Kepulauan Riau Province at year 2008. This research is
not just for viewing the implementation of e-procurement system technically, but also to see how the influence of political process to the
implementation of e-procurement. The Methodology used in this research is mix-method. This research are conducted in LPSE Kepulauan
Riau Province, Procurement Service Unit (ULP) and also the vendors that supplies service and goods, that had been using the system.
The results of this research are clearly stated that even the system of e-procurement of Kepulauan Riau Province are effective, and the
political process is a factor which influencing the implementation of e-procurement.
Keywords : E-Procurement, E-Procurement Implementation, Political Process, Principal Influence, Agent Influence.
DOI: http://dx.doi.org/10.12695/ajtm.2014.7.2.5
Print ISSN: 1978-6956; Online ISSN: 2089-791X.
Copyright@2014. Published by Unit Research and Knowledge
School of Business and Management-Institut Teknologi Bandung.
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The Asian Journal of Technology Management Vol. 7 No. 2 (2014): 93-107
Moreover, ICW also reports that there are because each day on average state power
other corruption practices within company (PLN) outages the electricity
procurement process which include 48 cases around 3-6 hours on a rotation. Third,
of mark-up, 50 cases of black-mail, 1 case of another issue that is related to the limitation
contract abuse and 8 cases of fake project of human resource management LPSE and
(Purwanto, Ibty, Rofikah, Indroyono, 2008). there are still some organizers and vendors
The policy of the government in trying to cut are not familiar with the e-procerement, and
out corruption practices in the procurement there is still a misperception among
of goods and services in Indonesia evidenced bureaucrats who think that once there is no
by the issuance of Presidential Decree No. 54 longer a role LPSE procurement committee.
of 2010 which implies that the In addition the other challenge is how the
implementation of the electronic auction, or commitment of all stakeholders be it the
so-called e-procurement must become a Provincial Government, Provincial
liability that should begin in 2012. Parliament (DPRD) of Kepulauan Riau
Province, local officials and public in the
In other words, the expectation to the implementation of e-procurement in
adoption of electronic procurement is Kepulauan Riau Province.
diminishing corruption in the procurement
sector, this was due to have reduced the 2. Literature study
intensity of the providers of goods and
services face to face and lobbying 2.1. Concept of the E-Procurement
procurement management because all steps E-procurement is the development of the
in electronic procurement using the process concept of e-government, e-government
in internet. So, the providers good and which according to UNDP (Sugandi, 2011,)
services cant bribes the procurement that the E-Gov itself is, use of information
management. One of Local Government is technology movement information due to
Kepulauan Riau province also perform all physical limitations such as paper and
adopt the e-procurement system. Kepulauan physical based systems has traditionally been
Riau Province through the Electronic through the use of technology continues to
Procurement Service Unit (LPSE) has started constantly to access and submit to
to implement e-procurement in the government services used by citizens. In
procurement process. general, E-Procurement by Muhtar (2011) is
a procurement services electronically where
However, the adoption of e-procerement, the system is trying to set up business
Kepulauan Riau Province is not without transactions through a computer and
problems, there are some challenges and procurement process is done online.
obstacles that must be faced by the
Government of Kepulauan Riau Province. The benefits of e-procurement by Palmer
Purwanto, Ibty, Rofikah, and Indroyono (Nightisabha, Suhardjanto, Cahya, 2009) is
(2008) have an inventory of some of the the achievement of a good collaboration
challenges and obstacles that will be faced by between buyers and suppliers, reduce power
the Provincial Government of Kepulauan usage field, improve coordination, reduce
Riau Province, is the first, the challenges transaction costs and procurement cycles,
associated with environmental factors, where lower inventory levels and a good
the Kepulauan Riau Province has transparency. Meanwhile, according to
geographical side has more or less 2,448 Hardjowijono (Nightisabha, Suhardjanto,
islands and not all regions have the Cahya, 2009) that the benefits of the
infrastructure adequate as in Natuna Island implementation of e-procurement is as a tool
that have not connected to the Internet as an in creating a government free from
essential prerequisite in e-procurement. corruption and nepotism as the major
Secondly, the issue of limited electrical power benefits of e-procurement, and as for the
is feared to disrupt the auction process direct benefits expected from the
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Setyadiharja et al/ E-Procurement System Technology: An Analysis in Electronic Procurement Service Unit (LPSE) of Kepulauan Riau Province
implementation of the system this new procurement management (box.1) which later
process is shorter, especially in terms of time became the organizer of the institutional
and bureaucracy and cost savings in the framework of e-procurement professional
procurement process. (that is official contract makers, buyers, and
procurement committee) and also the
2.2. Concept of the Implementation of E- program manager (box.4) who carry out their
Procurement System authority and also the fulfillment of program
The implementation of e-procurement and project procurement (box.3), and
system is an interconnected process of which accountability given to policy makers and
Thai (2001), Nurmandi (2013), Setyadiharja, procurement management (box.1). he
Muzwardi and Kholid (Nurmandi and relationship between the four elements or
Sataporn, 2014) describes that e- boxes connected by arrows. Finally, the
procurement system is a system that has five feedback will refer to policy makers and
components is its implementation. These five procurement management as a positive
components are policy making and assessment and the increase in implementing
management, regulation, distribution of regulations, authorization and appropriation,
authority, implementation of public e- but it also leads to the organizing committee
procurement and feedbacks. Then Thai as well as the procurement and the
(2001), Nurmandi (2013), Setyadiharja, assessment and improvement of operational
Muzwardi and Kholid (Nurmandi and procurement. Thai (2001), Nurmandi
Sataporn, 2014) explains that the (2013), Setyadiharja, Muzwardi and Kholid
relationship of the five components as (Nurmandi and Sataporn, 2014) then
follows, where the procurement regulations summed in the following figure.
(box.2) issued by policy makers and
Then Thai (2001) explain the process of Furthermore, Thai (2001) and Nurmandi
implementing e-procurement system in more (2013) explained that the implementation of
detail as follows: e-procurement policies, executive headed by
the central government, provincial
1. Policy Making and Management (Box.1) government, and municipalities government,
In a democratic system there is always a made a number of managerial and technical
relationship of power between the legislative, procurement accountability and determining
executive, and judiciary, in which the procurement policies as follows:
implementation of the accountability Supplementing and augmenting statutory
procurement under these three agencies procurement policies and procedures
(Thai, 2001). Procurement organizational through executive orders;
structure and accountability accountable to Developing and maintaining statutory
the executive orders (Thai, 2001). While the procurement policies and procedures;
legislative, acting as affecting the e- and
procurement system to make law (published Determining whether to meet program
procurement policies and regulations) (Thai, needs by in-house performance or by
2001). contracting out.
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The Asian Journal of Technology Management Vol. 7 No. 2 (2014): 93-107
In principle, the executive responsible for the public procurement professionals, through
implementation of the procurement and their experience with the procurement
delivery of procurement authority and also regulation system, become a major source of
the appropriation of the procurement feedback for procurement adjustment,
process. Where Thai (2001) explains that "the improvement, or reform. This is the essence
executive branch also publishes procurement of authorization, where Thai (2001) means
policy and procurement procedures on his that policy makers to delegate powers to the
orders". In addition the executive also made organizers procurement procurement process
political and management decisions related including providing information, assessment
procurement program and appointment of and fulfillment facilities and infrastructures
the chairman of organizing procurement and are needed, then the organizers are
other officials either directly or indirectly conducting procurement process with
engaged in the procurement process and reference to the regulations that have been
managerial as well as a procurement designed and the process goes well will
organization structure. determine the feedback on the procurement
process.
2. Procurement Regulation (Box.2 )
The next thing that needs to be done in the 4. E-Procurement Function in Operations (Box.4)
implementation of e-procurement process is In the process of implementation of e-
creating the procurement regulations. Where procurement is talking about the operation,
Thai (2001) said the e-procurement system where Thai (2001) explained that in the
should focus on integrity and transparency. process of operationalization of e-
Furthermore, Thai (2001) and Nurmandi procurement function requires the following:
(2013) explains that the regulation of the Manager and procurement personel,
procurement of goods / services is required Organizational structure,
to; Techniques and methods and process.
Procurement organizational structure,
roles and responsibilities; 5. Feedback (Box.5)
Procurement phases and process; and Thai (2001) explain that the feedback element
Standards of conduct. is very important for a sound procurement
An e-procurement system is a fairly complex system. By continuously evaluating what is
system where there are many conflicts of required to perform the whole procurement
interest and the procurement regulation is "in system, what happens to it and what results
order to increase the trust in order to obey from it, policy makers and management can
the procedures that have been designed in make required adjustments or reforms where
the e-procurement system" (Thai, 2001). they are needed. Thai (2001) then explain
that feedback may indicate the need for
3. Authorization and Appropriation (Box 3) adjustments to or improvements in all
Thai (2001) describes "the implementation of procurement system elements. In some
e-procurement authorization and cases, feedback may indicate that
appropriation integrated into the system of e- procurement regulations or policies and/or
procurement and determines e-procurement agency procurement standards are no longer
process". Thai (2001) explaines that actually, current or suitable, and adjustments or
procurement professionals can provide policy reforms are needed. In other cases, feedback
makers with valuable information in the pre- may prove that the procurement cycle does
procurement cycle phases, including needs not work effectively, and needs to be
assessment, and procurement program improved in areas such as prompt payments,
authorization and appropriations. In practice, uses of new technology such as e-
they have been key players in early phases of procurement and purchase cards. The fifth
procurement, including their participation in element of the implementation of e-
privatization, outsourcing or "make or buy" procurement system above that is policy
decisions. Moreover, as mentioned later, making and management, procurement
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The Asian Journal of Technology Management Vol. 7 No. 2 (2014): 93-107
beliefs, interest groups involved in the public and procurement management (bureaucracy)
procurement system (public procurement) is to create a system that appropriate and
has some political way in influencing the optimal in the procurement process". Here
procurement process such as lobbying the will be analyzed how the pattern of decision-
legislature for designing or amending making that will be taken by either e-
procurement legislation, affecting the procurement management in implementing
implementation of the regulation, and affect e-procurement or also the executive as a
the budget authorization and appropriations whole protector and responsible in the
process. Furthermore, Thai (2001) and implementation of e-procurement. Thai
Nurmandi (2013) says that, to minimize the (2001) and Nurmandi (2013) later explained
political process distorted, then there needs triangular political relationship in e-
to be a compromise between the government procurement, as shown in the following
(legislative and executive), interest groups figure.
With a pattern of relationships that affect (Start and Hovland, 2004). Moon (Thai,
each other and have close bonds between the 2009) said that, the working relationship
actors, the pattern of decision-making that between the procurement management and
should be done is described by Islamy (2009) the some of government agencies is
that the pattern of decision-making by the substantial in terms of managerial e-
Institutional Model, where Dye (Islamy, procurement, in which when the
2009) explains that in this decision-making procurement management adhere to the
model of "government agencies that give policy that has been designed, it will be easier
effect to the policy means that the policy is for the government to initiate the innovation
seen as a legal obligation that must be of e-procurement ".
adhered to by all stakeholders".
The political process and political relations in
"Regulations are designed with strong and the triangle described above, is indeed a
deep commitment to an e-procurement relationship between a principal-agent, where
system is to minimize the unwanted policy in principal-agent theory describes the
discretion and outside the boundaries of risk" relationship of the stakeholders' in the
(Schapper, 2006, Nurmandi, 2013). While implementation of e-procurement (Yukins,
Udoyono (2010) says that "with the the 2010). Principal according to Forrester (Khan
regulations makes the implementation of e- and Hildreth, 2002) is who allocate
procurement has the force of law". government resources and the agent is who is
According Thai (2001) that "there is a entrusted with the government sources,
process of compromise between the further Forrester (Khan and Hildreth, 2002)
executive and the legislature (government), explains that in this relationship, principal
interest groups and procurement has an agreement with the agent to serve the
management". At this stage the pattern of public. In the implementation of e-
decision-making is done by "lobbying procurement according Yukins (2010)
(lobbying) to create a working relationship explains that "Congress (legislative) and
(cooperation) solutional against a policy" executive usually called the principal, because
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Setyadiharja et al/ E-Procurement System Technology: An Analysis in Electronic Procurement Service Unit (LPSE) of Kepulauan Riau Province
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Setyadiharja et al/ E-Procurement System Technology: An Analysis in Electronic Procurement Service Unit (LPSE) of Kepulauan Riau Province
Besides LPSE System Provider that has been Government of Kepulauan Riau Province,
established within the framework of the also established LPSE Service Provider. This
process of devolution of procurement of serves LPSE Service Provider to manage
goods and services in the Provincial servers that have been installed SPSE in
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LPSE its parent (System Provider). LPSE this LPSE function. There are 4 (four) LPSE in
type will have its on LPSE nearby so it does District / City LPSE have its in Kepulauan
not have its own web address yet another Riau Province is:
After the establishment of multiple service registration process that came to LPSE
providers above, the process of fulfilling the Kepulauan Riau Province during the period
needs of the facility to the next is given LPSE LPSE work the same time working in the
Kepulauan Riau province consisting of: Office of the Provincial Government of
Space submission services (Bidding Kepulauan Riau Province. Based on data
Room), training, and verification, from the E-Procurement Implementation
Internet access and Internet users SPSE Report LPSE Kepulauan Riau Province First
who visit the locations LPSE, Quarter (January-March) of 2012, LPSE
Consulting services SPSE users via the Kepulauan Riau Province has internet access
Internet, telephone and site visits LPSE, using Telkom Speedy with 2 Mbps
bandwidth and internet access in the room
Announcements and information to the
LPSE servers located in the Bureau of
user if the SPSE are facing technical
Development Administration menngunakan
problems that can inhibit the activity of
Astinet Telkom to save a Bandwidth 5 Mbps
users SPSE.
fiber optic. Besides infrastructure facilities,
In addition the data based E-Procurement
the Government of Riau Province is also the
Implementation Report LPSE Kepulauan
process of fulfilling the requirements related
Riau Province First Quarter (January-March)
to the development of human resources by
of 2012, LPSE Kepulauan Riau Province has
providing training services as follows:
six bidding room which is a room that can be
used by the provider to the online
Table 5. Amount and Time LPSE Training organized by the Kepulauan Riau Province in 2012
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Of all the parameters, then to determine the procurement system in Kepulauan Riau
effectiveness of the implementation of e- Province LPSE very effective.
procurement system in LPSE Kepulauan
Riau Province then use the following 4.3. The Influences of Political Process against to
formula: Implementation of E-Procurement System on
(3,28 x 0,14) + (3,31 x 0,14) + (3,27 x LPSE Kepulauan Riau Province
0,14) + (3,33 x 0,14) + (3,11 x 0,14) + 4.3.1. Data Analysis Influences of Political Process
(3,33 x 0,14) + (3,25 x 0,14) = 3,27 against to Implementation of E-Procurement
Value of 0,14 obtained from the division of System on LPSE Kepulauan Riau Province
the number of parameters in this study are To measure how the influence of political
1/7 then generated 0,14. Based on process towards the implementation of e-
calculations by the above formula, the procurement, is used Coefficient Correlation
obtained results of 3,27. Based on the Product Moment Test and Path Analysis.
effectiveness index score on Table.2, value of The Coefficient Correlation Product Moment
the 3,27 figure into the category very Test result as follows.
effective. It is thus the implementation of e-
Variable X1 X2 X3 X4 X5 X6 Y
Pearson
1 .555** .499** .640** .559** .606** .451*
Correlation
X1
Sig. (2-tailed) ,001 ,005 ,000 ,001 ,000 ,012
N 30 30 30 30 30 30 30
Pearson
.555** 1 ,204 .561** .463* .468** .367*
Correlation
X2
Sig. (2-tailed) ,001 ,279 ,001 ,010 ,009 ,046
N 30 30 30 30 30 30 30
Pearson
.499** ,204 1 .650** .584** .676** .401*
Correlation
X3
Sig. (2-tailed) ,005 ,279 ,000 ,001 ,000 ,028
N 30 30 30 30 30 30 30
Pearson
.640** .561** .650** 1 .777** .619** .434*
Correlation
X4
Sig. (2-tailed) ,000 ,001 ,000 ,000 ,000 ,017
N 30 30 30 30 30 30 30
Pearson
.559** .463* .584** .777** 1 .467** ,294
Correlation
X5
Sig. (2-tailed) ,001 ,010 ,001 ,000 ,009 ,114
N 30 30 30 30 30 30 30
Pearson
.606** .468** .676** .619** .467** 1 .497**
Correlation
X6
Sig. (2-tailed) ,000 ,009 ,000 ,000 ,009 ,005
N 30 30 30 30 30 30 30
Pearson
.451* .367* .401* .434* ,294 .497** 1
Correlation
Y
Sig. (2-tailed) ,012 ,046 ,028 ,017 ,114 ,005
N 30 30 30 30 30 30 30
Source: Primary Data Processed: 2013
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Setyadiharja et al/ E-Procurement System Technology: An Analysis in Electronic Procurement Service Unit (LPSE) of Kepulauan Riau Province
VARIABLE X1 X2 X3 X4 X5 X6
X1 2,118791 -0,53177 -0,14997 -0,39552 -0,28337 -0,55658
X2 -0,53177 1,95759 0,956934 -0,78305 -0,26401 -0,63278
X3 -0,14997 0,956934 2,758102 -0,88559 -0,64002 -1,37436
X4 -0,39552 -0,78305 -0,88559 3,798274 -1,6819 -0,36087
X5 -0,28337 -0,26401 -0,64002 -1,6819 2,730631 0,493822
X6 -0,55658 -0,63278 -1,37436 -0,36087 0,493822 2,555262
Source: Primary Data Processed: 2013
The next step is decide the direction of path Magnitude the path coefficient between
coefficient with doing multiplication manner X5 and Y = -0,1630 or -16,30%. This is
between transpose of matrix value with means how magnitude the impact of
variable correlation matrix political process relative between agents contract
and implementation e-procurement system, mechanism paramater against to
and then obtainable the result as follows. implementation of e-procurement
Magnitude the path coefficient between system is entry into strong enough
X1 and Y = 0,1687 or 16,87%. This is category but had negative signify and
means how magnitude the impact of that means more strong the negative
relative between principals clarity of number then against will more negative.
information parameter against to Magnitude the path coefficient between
implementation of e-procurement X6 and Y = 0,2242 atau 22,42%. This is
system is entry into strong enough means how magnitude the impact of
category. relative between agents opportunistic
Magnitude the path coefficient between behavior paramater against to
X2 and Y = 0,1304 or 13,04%. This is implementation of e-procurement
means how magnitude the impact of system is entry into strong category.
relative between principals contract
mechanism parameter against to From the calculating above, then magnitude
implementation of e-procurement the value of impact from all of whole
system is entry into medium category. parameter from politic process variable
Magnitude the path coefficient between against to implementation e-procurement
X3 and Y = 0,1340 or 13,40%. This is system had obtain value are 0,9740 which
means how magnitude the impact of includes into very solid category. As for the
relative between principals opportunistic impact of variable out of politic process
behavior paramater against to variable mentioned be calculated based on
implementation of e-procurement formula as follows.
system is entry into medium category. = (1 - R2)
Magnitude the path coefficient between = (1-0,9740)
X4 and Y = 0,1537 or 15,37%. This is = 0,0260
means how magnitude the impact of
relative between agents clarity of According to the calculating above, then it
information paramater against to showed that there another variable which has
implementation of e-procurement not been inspected in this research guess was
system is entry into strong enough impact implementation of e-procurement
category. system besides political process.
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5. Conclusion References
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