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D
uring my career, Ive seen
organizations use team-building
activities to develop peoples
confidence and ability to lead, bring
together teams facing challenges, and help
new groups of people get to know each
other better. A well-thought-out exercise can
build trust where its missing, open doors to
creative thinking and honest communication,
and remind people of the deeper purpose of
their work.
There are many reasons why it does this. First, it
can give people the confidence to use and apply
new skills in a non-threatening environment.
Next, it can be fun and help us to loosen up. It
can give us a temporary break from the adult world of work, and remind us of how
we felt as children: trusting, curious and communicative. (And who wouldnt want
these qualities from their people?)
It can also give us a chance to learn new skills, often in unusual ways. As
adults, we tend to gain knowledge by reading or listening to information. But
many team-building activities encourage us to learn by doing, often in a fun,
relaxing atmosphere.
However, without careful thought and proper planning, team-building events
can waste time, erode trust, and even damage team members confidence in
their leaders.
Weve developed this toolkit to help you assess your peoples needs, to guide you
away from some of the common pitfalls, and to provide you with a selection of
exercises that will benefit your team and your organization.
So, lets get started!
James Manktelow
CEO
MindTools.com
Teamwork is the ability to work together toward a common vision. The ability to
direct individual accomplishments toward organizational objectives. It is the fuel
that allows common people to attain uncommon results.
Andrew Carnegie, American businessman.
W
elcome to the Team-Building Activities Toolkit, from Mind Tools!
Stop and think about how much fun it is to watch great sports teams
performing at their best. Players movements are purposeful and look
effortless, and they work together to accomplish a well-defined goal.
Individuals know each others strengths and weaknesses, and each one is ready to
step in when a teammate needs support.
Teams that function well as one unit make whatever theyre doing look easy.
But what we dont see are the days, weeks and months of practice that go into
building those teams from the ground up.
Great teams dont just happen. It takes a great deal of focused effort for a group
of individuals to perform at its best. Thats how team-building activities can help.
If you use the right one, at the right time, you can help your team develop specific
skills and behaviors, so that everyone works together as a single unit.
This toolkit looks at the benefits of team-building activities, and highlights some
of the common mistakes that managers make when running them. Youll also
find a wide range of exercises that you can use with your team. These address the
following nine areas:
Icebreakers.
Communication.
Eliminating Stereotypes.
Strategy and Planning.
Building Interdependency and Trust.
Creative Thinking.
Problem Solving and Decision Making.
Morale Building.
Leadership.
Once you finish this toolkit, youll understand which type of exercises you should
use to help your team loosen up, communicate more effectively, think creatively,
develop leadership skills, and boost morale.
Action:
Start by taking our self-test (click here), to find out how good you are at
developing your people. The quiz will give you a better sense of your strengths
as a manager, and the areas that you need to work on when it comes to
improving the morale and productivity of your team.
Quiz Score:
1.
2.
3.
4.
5.
Y
ouve probably heard of Aristotles comment that, the whole is greater
than the sum of its parts. This is particularly true when its applied to the
potential of a team.
When a team works, its performance is greater than anything even its
best member could achieve individually. But getting it to perform at its best takes
work, which is why investing time and energy in team building is so important.
Action:
Think about your team members strengths and weaknesses. On the next
page, check the areas that would benefit them the most.
Communication
Creative Thinking
Conflict Resolution
Problem Solving
Teamwork
Trust
Morale
Productivity
Other:
H
ave you ever attended a team-building event, only to realize that it was
ultimately a waste of time? Its a dispiriting feeling, and one that you
certainly dont want to put your own people through.
The problem with many team-building exercises is that they havent
been planned properly, or there is no thoughtful discussion after the activities. Its
important to think through every activity carefully, so that participants learn from
it and understand how to translate their insights into meaningful changes at work.
Another common mistake that managers make is organizing events without a
specific goal in mind. Without this, long-term change wont happen, and people
will carry on as they did before. It can also erode team members trust and their
willingness to take part in future team-building activities.
Many managers only run team-building events once or twice a year. But it can
take weeks or months for team members to learn to trust one another, and to start
working together effectively. This is why it can be worth running these activities
regularly, so that they become a recognized part of your culture.
You can tailor your events to address any skills gaps and performance issues that
you detect throughout the year. Consider the needs of the individuals on your
team, as well as their capabilities and preferences. For example, what would
happen if you planned a physical activity, and someone on your team couldnt
take part because of a disability? This could undermine his or her morale and trust
in you as a leader.
Another common mistake is using competition as a way of building skills. Competitive
activities can be fun and exciting; however, they pit team members against one
another, and this can bring out the worst in them. This type of exercise can ultimately
damage relationships and trust. They can also demotivate people who dont like
competitive activities, or who arent good at the specific skills they use.
Make sure your event encourages people to work collaboratively, so that they
have to depend on each other to succeed.
Action:
Think back to your last team-building activity. What worked? What didnt?
What do you wish youd done differently?
Write your thoughts on the next page.
O
ne of the most important steps in planning a team-building activity
comes at the very beginning. Before doing anything else, you need to
assess whether your team has important skills gaps or performance
issues. This will help you decide what your event should focus on. Then
you can choose activities that address your teams specific needs, and see some
meaningful change take place.
This is why its so important to look closely at your teams developmental needs,
identify the particular challenges that you want to tackle, and make it clear what
you want to accomplish right from the start.
Action:
Answer the questions on the next page to gain a better understanding of the
issues you need to work on with your team.
Communication
2. Is morale high? If not, what issues are affecting it? Do people understand
the deeper purpose behind their work?
Building Morale
3. Do team members understand the decisions you make? If not, is there conflict?
Are they capable of reaching decisions on their own, without your guidance?
Problem Solving
and Decision
Making
4. Do team members know how to develop a strategy, and identify the steps
they need to take to reach the desired end goal? If not, what do they need to
do better?
Strategy and
Planning
Teamwork
Building
Interdependency
and Trust
Leadership
Eliminating
Stereotypes
Creative Thinking
W
eve organized our favorite team-building activities into nine sections:
5.1. Icebreakers.
5.2. Communication.
5.3. Eliminating Stereotypes.
5.4. Strategy and Planning.
5.5. Building Interdependency and Trust.
5.6. Creative Thinking.
5.7. Problem Solving and Decision Making.
5.8. Morale Building.
5.9. Leadership.
Most of the exercises are quick to do, and require minimal materials.
Uses
This is a quick exercise that helps team members get to know each other. It can also
give them useful insights into their colleagues values, histories and characters.
Time
Around 15-20 minutes, depending on the size of the group.
Instructions
1. Explain that you want everyone to get to know one another better, and
that you would like each person to share two great moments from his or
her life. These experiences can be personal or professional, but they should
be meaningful.
2. Give people a few minutes to think about what theyd like to share.
Encourage them to write down their stories. Ask them to think about how
these experiences changed their perspective on their life or work.
3. When youre ready to start, hand the object to the first person. When she
has finished speaking, she should pass it to another person; its now that
persons turn to have the floor.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
Depending on the cultural context, this exercise can be a great way to break
the ice with a new team, raise energy levels, and get people working together
more closely. It can also be useful for breaking down perceived silos within
departments or cross-functional teams.
Time
Five minutes for pairs to decide on their stretches, and one minute for each
pair to teach the stretch to the rest of the group.
Instructions
1. Ask your group members to get into pairs. Give them five minutes to come
up with a stretch that they can hold for three seconds.
2. Tell the pairs that they have to follow two rules: they must use a phrase or
sound effect while doing the stretch, and the partners bodies must touch
each other during the stretch.
3. Once the time is up, each pair must teach its stretch to the rest of
the group.
Uses
This activity helps new team members learn about their colleagues on a personal
level. It can also help strengthen their listening skills.
Time
Typically around 10-15 minutes.
Instructions
1. Ask your team to sit in a circle. Give each person an index card, face down.
2. One at a time, participants must read out the question on the card, and
then give their answer to the group.
Uses
This exercise helps to improve communication and listening skills, and build trust
between partners.
Time
Around 15-20 minutes.
Instructions
1. Scatter furniture and objects around the room before the activity begins.
Your course should be challenging, but still safe to navigate around.
2. Put team members into pairs and ask them to stand at one end of the room.
3. One person from each pair should put on a blindfold.
4. The sighted people must guide their partners across the room and give
instructions to help them avoid the obstacles.
5. When each team reaches the other side of the room, partners should switch
roles and then repeat the exercise.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
In this exercise, team members learn how to ask for help in a friendly, positive way.
Time
Typically about 15-20 minutes.
Instructions
1. Help your people think of 10-15 things they regularly ask one another for.
This could include asking for help in finishing a project or borrowing a
piece of office equipment.
2. Get them to write down exactly how they phrase these requests. Do they
ask for peoples help face-to-face? Do they pick up the phone? Do they
send an email?
3. Next, say to the team that it is going to make these requests in a more
positive and professional way.
Explain that there are two ways to make requests more professionally:
Dont tell ask, and Show the value, and that, when they call on others
for help, they should ask politely, rather than tell them what they need.
They should also let the other person know the benefit of fulfilling
the request. For example, Sam, could I please have that report by this
afternoon? If we can get it back to the client by tomorrow morning, we
stand a good chance of beating our competitors on the bid, and meeting
our sales target this week.
4. Divide your group in half, and ask each team to sit on opposite sides of
the room. Give each one half of the questions that they brainstormed.
One team is the Dont tell ask group, while the other is the Show the
value group.
5. Give them marker pens and tell them to write down a better way of
making each request, using their guiding principles.
Uses
Listen Up! is an activity that helps strengthen peoples listening skills. This is an
incredibly important part of good communication, and it's often ignored in team-
building activities. The exercise also shows team members how important it is to
listen to others with an open mind.
Time
Around 25-30 minutes.
Instructions
1. Ask your team members to get into pairs.
2. Give each pair 10 index cards, five for each person.
3. The first person must blindly choose a card, and then speak for three
minutes on how he feels about the topic. As he talks, the other person
should only listen.
4. After three minutes, the listener has one minute to recap what has been
said. However, she can only summarize she must not offer an opinion,
debate or disagree with the information.
5. Next, ask the pairs to swap roles and start the process again.
Uses
Through questioning and responding to each other while moving round the
room, participants will bring to light the ideas that each holds about a range of
professions, personality types, and characteristics. Theyll practice listening and
observing, interact widely with the rest of the team and have some laughs and
learning points too.
Time
Around 15 minutes for the active section, plus 10 minutes to debrief, and
five minutes to agree actions.
Instructions
1. Before you assemble your group, write a different stereotype on each tag.
2. As each person enters the room, put a tag on his or her back or forehead,
or ask everyone to attach a tag to a colleague if they feel comfortable to do
so. Be careful to ensure that no one can see their own label!
3. Tell the party goers to start mingling and to follow two rules: they
must ask one question of each person they meet, to help find out their
own identities; they must react to each person they meet in a way thats
appropriate to that persons hidden identity.
4. At the end of the party, chair a debrief. Ask the group to report which
labels they think they have and why, how they felt receiving colleagues
reactions to them, and what they think about stereotyping now.
5. Invite the team to decide on three action points to tackle stereotyping in
their workplace, either as a group or individually.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
The exercise helps team members understand how people have their own unique
perspectives on the world. It demonstrates how they can change the way they talk
to people to accommodate their different communication styles.
Time
Flexible.
Instructions
1. Gather your group in a circle and take hold of the ball. Pick a random word
or phrase from the stack of cards, and read it aloud. Then, throw the ball
to someone else. When your colleague catches it, he has to say what he
thought the moment you read out what was on the card.
Tip:
Here are some words you might include:
Happiness. Hard work.
Conflict. Goal.
Diversity. Influence.
Purpose. Tolerance.
Meaning. Creativity.
Uses
Capture the Flag is an excellent game for building strategic thinking and
communication skills. Teams assign roles (such as guards and raiders) and
use battlefield tactics to capture the opposing flag. This activity can help new
teams get to know each other, and break down barriers between hierarchies in
organizations.
Time
30-45 minutes.
Instructions
1. In Capture the Flag, each group has its own territory, with a neutral space
in the middle. The teams need to mark out their territory; this could be
with a sign, or by using a natural marker like a tree or stream. To win the
exercise, teams must successfully cross into enemy territory, capture
the other groups flag, and carry it back into their home territory without
getting caught.
There are two primary roles for team members: guards and raiders. Guards
stay in their home territory to capture any enemies who cross into it.
Raiders sneak into the other teams territory to take their flag.
Guards can capture raiders who they find in their home territory by
tagging them. Once tagged, raiders are held in prison until a member
of their own team tags them again. Then the prisoners are free to return
home, before resuming play again.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
This exercise helps to strengthen your teams planning skills, as it gets members to
think carefully about what theyd like to achieve during the next 12 months.
Time
Around 30-40 minutes.
Instructions
1. Write down the organizations or teams Mission and Vision Statement for
the group to consider when setting its goals.
You dont get harmony when everybody sings the same note
Doug Floyd.
Without trust, your team is severely limited in what it can achieve. However, when
you have it, the skys the limit!
While trust is essential for teams to function well, you need to work to develop
it. The three activities and exercises in this section can help you build trust and
cooperation within your team.
Uses
The exercise shows the importance of cooperation and teamwork, even when
there appears to be an element of competition. It helps encourage team members
think about how they rely on their colleagues in the workplace.
Time
Approximately 20 minutes.
Instructions
1. Before the activity, take the puzzles out of their boxes, and put each one
in its own bag. Take three pieces out of each jigsaw and distribute them
among the other bags.
2. Once youve assembled your team members, ask them to get into groups
of between three and six.
3. Give each team a jigsaw puzzle bag. You shouldnt say that youve removed
any pieces.
4. Instruct the teams that they have 10 minutes to put together their jigsaws.
Uses
This exercise allows team members to get to know one another on a personal
level. It can help build trust, and break down barriers within a group.
Time
Around five to10 minutes.
Instructions
Divide your team into groups of four or five. Each person should tell a true story
about something he is wearing or carrying. This could be a piece of jewelry, a
wallet, an item of clothing, or something in his bag or pockets.
Uses
The Common Values exercise can be used at the beginning of any group session
to promote teamwork and trust, remind people of their common values, and help
strengthen communication skills.
Time
Around 10-15 minutes.
Instructions
1. Explain to your group that the purpose of this activity is to decide on some
guidelines that reflect the collective values of the team. Once these are
agreed, members will be expected show these in this, and subsequent,
group sessions.
2. Ask participants to get into groups of three or four. Tell them they have
around five minutes to talk through the rules that they agree they should
all adhere to. For example, they should treat each other with respect, meet
deadlines, and keep promises.
3. Once the time is up, go around the groups and write their rules on the
flip chart.
Exercise 1: Rolestorming*
In this activity, team members are asked to approach a problem or issue from the
viewpoint of someone else. This could be a world leader, a celebrity, a hero even
a family member.
Rick Griggs developed the Rolestorming method in the early 1980s. Dr Arthur
VanGundy then described it in his 2004 book, 101 Activities for Teaching
Creativity and Problem-Solving.
Uses
The Rolestorming activity is a form of role playing it forces everyone to look at
problems or issues from different perspectives, similar to the Perceptual Positions
exercise. This can spark fresh ideas and bring energy to a brainstorming or
problem-solving session.
Time
Typically around 15-20 minutes.
Instructions
1. Ask everyone on your team to take a slip of paper out of a hat.
2. Make sure people know who their role model is before you begin the
activity. If they dont, let them choose again.
3. Ask the group to think of a problem (it could be work-related or something
in the news). Members must try to solve it by thinking like their role
models: how would they approach the problem? Give them 10 minutes to
generate ideas.
4. Once the time is up, discuss each persons or groups approach to the issue.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Tip:
Use role models that everyone is familiar with. Keep in mind that you dont
have to use business leaders. Well-known figures from literature, history,
movies, politics, and pop culture work just as well. Some examples include:
Richard Branson. Superman.
Shakespeare. Hillary Clinton.
Steve Jobs. Mahatma Gandhi.
Exercise 2: Debate
Psychology Professor Charlan Nemeth, of Berkeley and the London Business
School, challenges the orthodox view of brainstorming. Her research showed that
the instruction not to criticize the ideas generated can be counterproductive.
Instead, brainstorming participants who freely debated came up with significantly
more and better ideas, both in their meeting and afterwards, than their
counterparts who conformed to the usual rules. Nemeths theory is that dissent
invigorates our thinking, even if it can feel difficult.
Uses
This exercise gives your team the chance to experience increased creativity
through debate. Together theyll practice being open to hearing and suggesting
new ideas, and help break down barriers to their performance in the future.
Time
20 minutes for the active session, plus 10-20 minutes for the debrief and
action planning.
Instructions
1. Present your team with a problem to solve. This could relate to the
workplace or not. For example, How could production times be cut in the
Tip:
During the debate, guard against the criticism becoming personal. You could
use the Constructive Controversy model to keep the discussion on track.
Uses
This exercise helps spur on creative problem solving in your team. It highlights
the importance of teamwork, and the value that people can gain from seeking
others advice.
Time
Flexible, typically 15 minutes.
Instructions
1. Get people to sit around a table.
2. Give them two minutes to write down a problem theyre facing at work.
3. When theyre finished, instruct them to pass their papers to the left.
4. Give them one or two minutes to read the problem now in front of them,
and write a piece of advice or a potential solution beneath it.
5. After this, pass the papers to the left again and repeat the process. Keep
going until participants have their original piece of paper back.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
This game encourages participants to think about the core elements of the
problem-solving process. It builds skills such as creativity, negotiation, decision
making, communication, and time management. After the activity, team members
should be better equipped to work together and to think on their feet.
Time
Around one hour.
Instructions
1. As the participants arrive, you announce that, rather than spending an
hour on a problem-solving activity, they will be coming up with an original
one of their own.
2. Divide them into teams and tell them that they have to create an activity
or one-day event that will work well in their organization. The activity,
however, must not be one that they have already participated in, heard of,
or previously tried.
3. After an hour, each team must present its new activity to everyone else,
and outline its key benefits.
Tip:
Groupthink is a common issue that arises in team decision making. This can
happen when a group places a desire for mutual harmony above a desire
to reach the right decision, which prevents people from fully exploring
alternative solutions.
If there are frequent unanimous decisions in any of your exercises, groupthink
may be an issue. Suggest that your team investigates new ways to encourage
members to discuss their views, or to share them anonymously.
Uses
The exercise is a great morale-booster for existing groups. Use it when team
members are feeling stressed, to help reinforce group bonds, and to get people to
temporarily switch off and re-energize.
Time
Around 15 minutes.
Instructions
1. Ask your people to get into teams. Instruct them that they must come up
with as many similarities within their teams as possible in five minutes.
One person should make a list during the discussion.
Tell the teams that similarities should not be too obvious for example, if
the group members are all female, that would be too obvious!
2. Once five minutes is up, ask one person from each team to read the
list aloud.
3. Next, ask each team to come up with one or two ways that its members are
different from one another. For instance, perhaps someone has an unusual
hobby, or a qualification that sets her apart. Again, ask one person to write
these down.
4. After five minutes, ask someone from one of the teams to read each
difference aloud. The other group must then try to guess who is being
referred to in the other team. Repeat this with the other team until you
have gone through their list too.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
This is a simple and fun activity that encourages people to look at the positive
aspects of their jobs, and what they do well. Use it to remind them of the value
they bring to the team, and to the organization.
Time
Around 20 minutes.
Instructions
1. Let participants know that theyre going to describe their jobs as if they
were selling them to someone. They can use the product descriptions in
the catalogs for inspiration.
2. Give them 15 minutes to complete their job descriptions. Then ask them to
share what they wrote with the group.
Uses
The exercise empowers people, by encouraging them to take the lead on making
changes theyd like to see at work.
Time
Typically around 15 minutes.
Instructions
1. Start the activity by getting your team to make a list of its customers,
whether they are inside or outside the organization.
2. Put team members into groups of three or four, and tell them they can
make the rules for managing their customers. How can they serve these
customers better?
3. Give the groups five to 10 minutes to brainstorm the changes, big or small,
that they would make to improve the customer experience. They should
express these changes positively, for example, I would make our contracts
more customer-friendly by adding a five-day grace period for changes
or cancellations.
4. When time is up, bring the groups together to discuss their ideas. Agree
which ones can be acted upon quickly, easily and successfully; make a plan
for delivering these; and then support them as they deliver their plan.
* Original source unknown. Please contact editorial@mindtools.com if you know what the
source is.
Uses
Use this exercise to encourage participants to discuss what makes a good
manager and leader. They must then identify their own strengths, and decide how
they can improve.
Manager Leader
Relies on position or authority for power Power comes from personal influence
Builds success through quality control Builds success through motivation and incentive
Plans all of the details Plans the strategy to deliver the vision
Designs plans to achieve results Plots the future direction by studying trends
Instructions
1. Divide participants into pairs.
2. Give each pair a stack of pre-prepared competency flash cards, and a small
number of blank ones. Ask them to organize their cards into two columns:
one for leadership, and the other for managerial, competencies. (The
Warren G. Bennis quote that Managers do things right. Leaders do the
right thing will help people decide.) They have the discretion to add new
competencies on the blank cards and eliminate any that they dont think
fit into either category.
3. After the pairs have finished, bring the team back together to discuss the
different answers. Each pair should record its answers on its own flip chart
so that everyone can see.
4. Next, pass out the sticker sheets of stars and dots. Ask each person to place
stars next to the competencies they think theyre good at, and put dots
next to no more than five areas that they can improve in.
In this toolkit, we've outlined a number of different exercises you can use to build a
more productive and harmonious team. However, if you want to truly change how
your team operates and see lasting results, you need to train team members and
build their skills regularly not just once or twice a year.
The team here at Mind Tools has worked hard to create a toolkit that youll find
informative, practical and easy to use. If you have any suggestions on how we can
improve it for the future, please let us know at editorial@mindtools.com.
We hope you enjoy applying what you've learned, and that the exercises will help
you build a more creative, cooperative and productive team for the future.
James Manktelow
CEO
MindTools.com
Deming, V. (2004) The Big Book of Leadership Games, New York: McGraw-Hill Education.
Diversity and Dialogue. Communication and Trust-Building Exercises [online]. Available
here. [Accessed 27 March 2015].
Miller, B.C. (2003) Quick Team-Building Exercises for Busy Managers, New York:
AMACOM.
Millett, J. (2014) Really fun Team Building Games, Kindle edition. [Accessed
25 February 2015.]
Nemeth, C.J., Personnaz, B., Personnaz, M., and Goncalo, J.A. (2004) The Liberating
Role of Conflict in Group Creativity: A Study in Two Countries, European Journal of
Social Psychology, Volume 34, 2004. (Available here.)
Scannell, E. and Scannell, M. (2009) The Big Book of Team Motivating Games:
Spirit-Building, Problem-Solving and Communication Games for Every Group, New
York: McGraw-Hill.
VanGundy, A. (2004) 101 Activities for Teaching Creativity and Problem-Solving,
San Francisco: Pfeiffer.
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