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<table align=center border=1px><tr>
<td colspan=51 bgcolor='#C0C0C0' align='center'>LOGBOOK Generated at 10-05-2017

2017-05-10 11:52:07</td>
</tr>
<tr>
<td colspan='15' bgcolor='#99CDFF' align='center'>Complaint Basic
Information</td>
<td colspan='14' bgcolor='#C0C0C0' align='center'>Complaint Description</td>
<td colspan='3' bgcolor='#CEFECE' align='center'>BSNL Satisfactory Remarks
One</td>
<td colspan='3' bgcolor='#CEFECE' align='center'>BSNL Satisfactory Remarks
Two</td>
<td colspan='2' bgcolor='#00FF01' align='center'>Ericsson Remarks on
Satisfactory Status</td>
<td colspan='1' bgcolor='#00FF01' align='center'>BSNL Log</td>
<td colspan='1' bgcolor='#00FF01' align='center'>ERICSSON/3PP Log</td>
<td colspan='7' bgcolor='#00FF01' align='center'>New Hardware Details</td>
<td colspan='7' bgcolor='#00FF01' align='center'>Faulty Hardware
Details</td>
</tr>
<tr>
<td bgcolor='#99CDFF' align='center'>Complaint Status</td>
<td bgcolor='#99CDFF' align='center'>Complaint No</td>
<td bgcolor='#99CDFF' align='center'>Complaint Date/Time</td>
<td bgcolor='#99CDFF' align='center'>Complaint Solve Date/Time</td>
<td bgcolor='#99CDFF' align='center'>Reported By</td>
<td bgcolor='#99CDFF' align='center'>Phone</td>
<td bgcolor='#99CDFF' align='center'>Mobile</td>
<td bgcolor='#99CDFF' align='center'>Email1</td>
<td bgcolor='#99CDFF' align='center'>Email2</td>
<td bgcolor='#99CDFF' align='center'>Telecom Circle</td>
<td bgcolor='#99CDFF' align='center'>SSA</td>
<td bgcolor='#99CDFF' align='center'>Site Name</td>
<td bgcolor='#99CDFF' align='center'>Site ID</td>
<td bgcolor='#99CDFF' align='center'>Supplied Phase</td>
<td bgcolor='#99CDFF' align='center'>Complaint Type</td>
<td bgcolor='#C0C0C0' align='center'>User Group</td>
<td bgcolor='#C0C0C0' align='center'>Network Element</td>
<td bgcolor='#C0C0C0' align='center'>Faulty Unit</td>
<td bgcolor='#C0C0C0' align='center'>Mode</td>
<td bgcolor='#C0C0C0' align='center'>Reported Severity</td>
<td bgcolor='#C0C0C0' align='center'>Severity Level as per SLA</td>
<td bgcolor='#C0C0C0' align='center'>Service Impact</td>
<td bgcolor='#C0C0C0' align='center'>Address</td>
<td bgcolor='#C0C0C0' align='center'>Complaint Slogan</td>
<td bgcolor='#C0C0C0' align='center'>Fault Attend Date/Time</td>
<td bgcolor='#C0C0C0' align='center'>Attended By</td>
<td bgcolor='#C0C0C0' align='center'>Contact No</td>
<td bgcolor='#C0C0C0' align='center'>Action Taken and Root cause of
issue</td>
<td bgcolor='#C0C0C0' align='center'>Fault Closure Date/Time</td>
<td bgcolor='#CEFECE' align='center'>Resolution Approval / Acceptance 1</td>

<td bgcolor='#CEFECE' align='center'>Update Date / Time</td>
<td bgcolor='#CEFECE' align='center'>Comments (Incase of Not Accepted)</td>.
<td bgcolor='#CEFECE' align='center'>Resolution Approval / Acceptance 2
</td>
<td bgcolor='#CEFECE' align='center'>Update Date / Time</td>
<td bgcolor='#CEFECE' align='center'>Comments two(Incase of Not
Accepted)</td>
<td bgcolor='#00FF01' align='center'>Action Taken (Final Remarks 1)</td>

<td bgcolor='#00FF01' align='center'>Action Taken (Final Remarks 2)</td>
<td bgcolor='#00FF01' align='center'>BSNL Log</td>

<td bgcolor='#00FF01' align='center'>Ericsson/3PP Log</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Name</td>

<td bgcolor='#99CDFF' align='center'>New Hardware Product Code</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Serial No</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Issued To</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Mobile No</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Description</td>
<td bgcolor='#99CDFF' align='center'>New Hardware Added Time</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Name</td>

<td bgcolor='#99CDFF' align='center'>Faulty Hardware Product Code</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Serial No</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Issued To</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Reciever Mobile No</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Description</td>
<td bgcolor='#99CDFF' align='center'>Faulty Hardware Added Time</td>
</tr></table>

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<table align=center border=1px><tr>

<td colspan=51 bgcolor='#C0C0C0' align='center'><b>LOGBOOK Generated at 10-05-2017

<td bgcolor='#CEFECE' align='center'><b>Resolution Approval / Acceptance 1</b></td>

<td bgcolor='#00FF01' align='center'><b>Action Taken (Final Remarks 1)</b></td>

<td bgcolor='#00FF01' align='center'><b>BSNL Log</b></td>

<td bgcolor='#99CDFF' align='center'><b>New Hardware Name</b></td>

<td bgcolor='#99CDFF' align='center'><b>Faulty Hardware Name</b></td>

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